We have a consultant in France that has helped us with the solution.

Maintenance for Tenable is a necessity, as it is a product that grows and changes because there are new detections every day. Sometimes, a detection is verified, whereas in other cases, support is needed to perform the verification.

We set up a consultant to help with deployment and the full process took around a month.

We had the support of a third party. We had to use the help of our reseller and also find an engineer from Tenable. 

In certain cases, such as upgrades or downgrades, the documentation isn't always well-defined. You might encounter challenges that require external guidance. For instance, we faced a two-week period of difficulty this year due to a change we were making. It might not be an annual occurrence, but when significant changes are made, it can be far from a straightforward upgrade. Putting new versions in place doesn't guarantee seamless operation; there can be quite a bit of hassle around it.

This wasn't the initial deployment. This occurred when we were switching back from Tenable Plus to regular Tenable at the beginning of this year. It took us around two weeks to ensure that everything was properly transitioned. It's important to note that this was not a continuous two weeks; it involved time periods over the span of around two weeks. This change involved a transition to a simplified licensing structure. We opted to revert to Tenable without the Plus version, as it fulfilled our requirements and was also more cost-effective, approximately a quarter less. This process took place during that time, and it was a hassle.

Only one person was involved in the deployment. We don't have a big team.  We have a dedicated engineer who oversees this service. He took the lead in managing the deployment. He also engaged with relevant contacts internally and externally, including the local distributor and partners, but overall, it was primarily handled by this one engineer.

For maintenance, the same engineer who handled the deployment also manages the ongoing maintenance.

The installation phase can be done in-house, but we chose to seek the help of a consultant.

We had a consultant for two weeks at the beginning but in the end, we completed it, doing most of the work ourselves and gaining valuable experience. And, of course, we had to set up our systems inside the bank and the structure of the scope of the vulnerability, so that made it about a month.

Four people were involved in the deployment, two from the vendor and two from our team.

Two engineers are needed to maintain the solution. The time taken for deployment depends on the prerequisites of the customers. If the customers provide all details to us at the proper time, we can deploy the solution in two to three days.

We did the implementation of Tenable SC in-house. We used five or six staff members for the process and we did most of it through automation. We have engineers, managers, administrators, and product managers assisting.

We used their in-house professional services. Our experience with them was good. They had someone onsite and who was well-versed in the defense industry. He was able to get it installed and answer our questions. We didn't have any problem with him. We liked him so much that we brought him back for another week.

The implementation was done through a consultant.

We implemented the solution through our in-house team.

We were working with a local partner for the deployment.

We can do it on our own, but we sometimes need help from the vendor.

Its maintenance is done from our side.

A third-party vendor implemented Tenable for us.  

I personally implement SecurityCenter with a local license. And then we also have different roles like security analysts and administrators who can just go in and perform various functions such as uploading manual scans, creating dashboards, downloading reports, assigning accounts, and so on.

We have an in-house team for installation.

When we did a recent re-vamp, Tenable was on hand to walk us through the entire process. We had a very positive experience with them.

I completed the installation myself. It can easily be installed by anyone.

I perform the deployment of this solution.

We had a consultant from Tenable with us.

I was heading this project as a project manager.