Teradata Digital Marketing Center Competitors and Alternatives

The top Teradata Digital Marketing Center competitors are
    Read reviews of Teradata Digital Marketing Center competitors and alternatives
    Real User
    Head of Solutions Delivery UK at a tech services company with 51-200 employees
    Mar 13 2017

    What do you think of Oracle Service Cloud?

    Valuable Features Web customer portal Knowledge base Incident and activity management Contact and organisation management Chat and skill-based routing Incident routing and escalation Outreach (mailshots) and feedback (surveys) • Improvements to My Organization It allowed management, operations, service, sales and marketing to have a full view of the customer base, and a single platform to manage all customer engagement activities. • Room for Improvement Release and environment management • Use of Solution I have used it for five years. • Deployment Issues We have not encountered any deployment issues. • Stability Issues We have not encountered any stability issues. • Scalability Issues We have not encountered any scalability issues. • Customer Service...
    Real User
    Sales and Marketing analytics Team Lead at a tech services company with 501-1,000 employees
    Jul 14 2017

    What do you think of Salesforce Marketing Cloud?

    Valuable Features We are able to concentrate all inbound and outbound data in one screen. • Improvements to My Organization This tool is user-friendly. They can improve on the analytics and visualization parts inside the tool itself. • Room for Improvement The analytics feature needs some improvement. • Use of Solution We have been using the solution for two years. • Stability Issues We did not encounter any issues with stability. • Scalability Issues We did not encounter any issues with scalability. • Customer Service and Technical Support I would rate the technical support at 8/10. I raised many problems on the website and I got good responses. • Previous Solutions I worked on Oracle Eloqua and Marketo. However, Salesforce is user-friendly and the...

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