The other QA in our organization was looking at a testing product called Ranorex. After they fully understood what it was he was trying to do, they're the ones who said that Eggplant is probably the best solution for that.

We did not evaluate other options because we knew that for desktop applications, and for the legacy technology we have this solution was the best. 

This solution supports any technology and we did not want to invest our time to crosscheck with other tools. We knew this solution can meet our needs and this is why we choose it.

We did not evaluate other solutions. We chose Eggplant because they had some documentation and online information that I found during my research that was very specifically geared towards my use case. I found out very quickly how easily and how well it worked to solve the problem that I had. I didn't feel that it warranted any further research.

We did evaluate another US vendor, but I have forgotten their name. They reused something which were the property rights on eggPlant's site, which is why we did not select them.

I did evaluate other automation tools, the problem with the other tools is that you had to install it on the machine with the software being tested. At the time eggPlant was the only tool that could be installed on another machine other than the POS machine and create tests and the object recognition and methods were superior at the time.

We did not evaluate other options before trying Eggplant.