TestRail by Gurock Reviews

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HashemAlhariri
Real User
IT Testing Manager at a tech services company with 201-500 employees
Sep 22 2019

What is most valuable?

The most valuable features are the flexibility, ease of use for writing new test cases, the test plans, and the composition.

How has it helped my organization?

It was very easy to create a quick test plan, despite the challenges we face, like a lack of documentation and the lesser knowledge we have for testing. We were testing a… more»

What needs improvement?

It's not easy to create a custom report. It's not straightforward. A good improvement would be if there was a way to report and create a custom report without using a… more»

What's my experience with pricing, setup cost, and licensing?

We purchased a license for two years. The license is on an annual basis. We got a nice discount for the second year, around 10%, which is nice. It's priced annually and… more»

If you previously used a different solution, which one did you use and why did you switch?

We previously used HP Quality Center for the last eight years. We switched to TestRail because it is more flexible and cost-effective. The price is very competitive, and… more»

What other advice do I have?

I would advise someone considering this solution to consider is that TestRail does not have a defect management policy. They would have to use another tool for defect… more»

Which other solutions did I evaluate?

We also looked at TestLink in open source, and we looked at ALM. The functionality and the usage, and usability of TestRail is much better than any other product. It's not… more»
Stuart Barker
Real User
Test Manager at Zest Consulting
Aug 19 2019

What is most valuable?

The most valuable features are the reporting in the dashboard and the general way in which we can create test runs is helpful.

What needs improvement?

The reporting is quite good but there is room for improvement. For example, when you define different test statuses it produces a dashboard and it creates a pie chart and it tells you what percentage is related to each test status, whether it has passed, failed, work in progress, etc. That needs to be user-definable. We should be able to customize how the reporting dashboard displays information… more»

What other advice do I have?

I would recommend this solution. I would use it again if given the choice. It's a straightforward tool, it's not overly sophisticated. There's not much that can go wrong with it. One small issue is the integration with JIRA. I've never gotten that to work properly for the issue management. If you're going to implement it, you're going to have to do it with an issue management tool, something like… more»
Find out what your peers are saying about IDERA, Zephyr Enterprise, Hiptest and others in Test Management Tools. Updated: October 2019.
372,185 professionals have used our research since 2012.
Ioana Haralamb
Real User
Project Manager at a tech services company with 501-1,000 employees
Sep 16 2019

What is most valuable?

The reporting is the most valuable feature. I can easily manipulate the reports into the pie charts and statistics and so on. This is very useful. Also, the ability of the solution to easily link with JIRA is helpful. It's able to integrate… more»

What needs improvement?

There are some features that I'm looking for, but I don't know if they already exist within the solution or not because I haven't had time to look further into it. For example, if I'm interested in integration with some other automation… more»

What's my experience with pricing, setup cost, and licensing?

After looking at other products, I'd say TestRail is pretty expensive. It's one of the reasons we're moving away from the solution.

What other advice do I have?

We were using the cloud deployment model. I'd recommend the product. I'd rate it between eight and nine out of ten.

Which other solutions did I evaluate?

I played a bit with DeskLink, but I've never really evaluated it.

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User Assessments By Topic About TestRail by Gurock

Find out what your peers are saying about IDERA, Zephyr Enterprise, Hiptest and others in Test Management Tools. Updated: October 2019.
372,185 professionals have used our research since 2012.

TestRail by Gurock Questions

What is TestRail by Gurock?

TestRail helps you manage and track your software testing efforts and organize your QA department. Its intuitive web-based user interface makes it easy to create test cases, manage test runs and coordinate your entire testing process.

Easily track and follow the status of individual tests, milestones and projects with dashboards and activity reports. Get real-time insights into your testing progress and boost productivity with personalized todo lists, filters and email notifications. Efficient test management, get started today!

TestRail by Gurock customers

Apple, Microsoft, Boeing, Intel, NASA, Amazon, HP, Samsung

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