Quality Assurance Manager at a financial services firm with 10,001+ employees
Nov 12, 2020
From a testing perspective, the management is awesome. I am able to do testing and then add the reporting and the evidence.
It is fair in terms of the price that you're paying. You get what you're paying for.
Quality and Technical Support Department Manager at dsquares
Feb 20, 2022
The most valuable features of TestRail by Gurock are the user experience, it's very easy to learn. There is no learning curve needed to work on projects and manage the test cases, it is easy. Exporting and importing are simple.
IT Testing Manager at a tech services company with 201-500 employees
Sep 22, 2019
It's not easy to create a custom report. It's not straightforward. A good improvement would be if there was a way to report and create a custom report without using a plugin or scripting language.
It would be useful if it had its own issue management system. At the moment, it's purely a test management tool and you have to link to a defect management tool, like JIRA. It would be useful if there was an option to use its own defect management tool so that it's integrated and not two separate tools.
Quality Assurance Manager at a financial services firm with 10,001+ employees
Nov 12, 2020
I do see room for lots of improvement in it. In terms of usability, duplication with test cases and constant creation of projects isn't easy. There is also too much API integration into automation tools, which is not there in ALM with UFT.
Instead of setting it up as a project and using it, we set it up as a system for usability. It also lacks in the traceability aspect. For traceability, you need to use the JIRA plugin and drag traceability on JIRA, but the functionality is still quite limited.
The biggest gap is mainframe testing. It would be good if I could start with mainframe testing. Manual granting of access is another issue. There is no API that I could use with another system where it is automated. There is an API for loading somebody to a project but not for adding to the application.
Quality and Technical Support Department Manager at dsquares
Feb 20, 2022
TestRail by Gurock could improve by adding a defect management module tool. It would add a lot of value if I want to install it and I don't have Jira or an isolating team. For example, if I am providing a service it's separated from the development team, it then would be better to have defect management included with the test management. However, as it is now I need to be integrated with Jira or another defect management tool to complete the testing process.
Software Affiliate at a pharma/biotech company with 1,001-5,000 employees
Jan 28, 2022
Their customer support could be improved. Sometimes we struggle with that. It could be faster. Whenever we raise any query, they get back to you but the turnaround time is very slow.
