TestRail Reviews

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Michael Frank
Real User
Senior Software Quality Assurance Engineer
Sep 18 2017

What is most valuable?

The ability to time test runs gives the tester the ability to compare calculated times to actual times it takes for a test… more»

How has it helped my organization?

Most significantly, I found it was easy to organize test cases, and that the application did not time out while I was in… more»

What needs improvement?

I found it difficult to link requirements to test cases, if I remember correctly. Also, it would be nice to have a… more»

What's my experience with pricing, setup cost, and licensing?

I hear that the cost is a bit pricey. My advice to others is to shop around for the best deal. Some options out there are… more»

If you previously used a different solution, which one did you use and why did you switch?

Well, I really didn't want to switch, but the rest of the team did not want to go through the exercise of learning how to… more»

What other advice do I have?

Use the product to its fullest during the trial period, and if you need an extension on your trial time, most honest… more»
Uros Gavric
Real User
QA Automation Engineer at a recruiting/HR firm with 51-200 employees
Sep 18 2017

What is most valuable?

Most valuable features are the ease of organizing test cases and a great API for sending results from automated test run… more»

How has it helped my organization?

We don't have to take care of test case results in time. They are automatically added into TestRail (TR) on a per case… more»

What needs improvement?

Only a few small ones. Reporting could be more flexible regarding repeating reports. You have to basically repeat the same… more»

What's my experience with pricing, setup cost, and licensing?

Use TestRail Cloud (online TR hosted server) and don't worry about maintenance or scalability. It saves a lot of cash and… more»

If you previously used a different solution, which one did you use and why did you switch?

I used Zephyr, but didn't make the switch. My new company was already using TR when I joined it.

What other advice do I have?

It is great for manual testing. However, it is awesome for automated testing and integrations with most used testing… more»
Find out what your peers are saying about Gurock, Zephyr Enterprise, Hiptest and others in Test Management Tools. Updated: April 2019.
339,526 professionals have used our research since 2012.
Real User
Software Engineer in Research & Development
Sep 28 2017

What is most valuable?

* Ability to import test scenarios (CSV). * Redmine integration and ability to link Redmine issues to test cases. *… more»

How has it helped my organization?

TestRail has made it possible for our large team around the globe to more easily create, manage, and monitor test… more»

What needs improvement?

There are a number of improvements that have been requested. While I don't have a list of these requests available, many… more»

What's my experience with pricing, setup cost, and licensing?

Negotiate the best deal you can.

If you previously used a different solution, which one did you use and why did you switch?

Previously we used a customized spreadsheet tool.

What other advice do I have?

I would recommend researching all available products and evaluate the top three that meet your needs. There may be better… more»
Real User
QA Coordinator at a tech vendor
Sep 28 2017

What is most valuable?

The database structure and exploration tool. The API to support integration of the homemade automated testing tool.

How has it helped my organization?

This product completes our production line based on continuous integration (using Jenkins) by acquiring all tests results… more»

What needs improvement?

The TestRail API to integrate reporting of automated tests is complete, but requires many requests to identify the… more»

What's my experience with pricing, setup cost, and licensing?

Pricing for small teams seems correct with respect to competitors.

If you previously used a different solution, which one did you use and why did you switch?

No.

What other advice do I have?

TestRail is a very user-friendly product to manage test cases. It integrates easily to automation systems and most common… more»
Hans Colman
Real User
Software QA Tester / Team Lead at a tech services company with 11-50 employees
Sep 25 2017

What is most valuable?

The feature that is of most value is the ease of use. You don't need to follow complex procedures to create a test run… more»

How has it helped my organization?

Before we used TestRail there were no, or only a very small number of, test cases written. Now, because it is easy to use… more»

What needs improvement?

It would be nice if they would add an export to Word.

What's my experience with pricing, setup cost, and licensing?

I can’t answer this question because I’m not the one handling the financials.

If you previously used a different solution, which one did you use and why did you switch?

We used TestLink. The reason we changed was that it was rather complex to use and there was no way to indicate at what… more»

What other advice do I have?

The advice I would give is just do it.
Ashish Bandgar
Real User
Research Assistant at UNC Charlotte at a university with 1,001-5,000 employees
Oct 18 2017

What do you think of TestRail?

What is most valuable?

Suite management Integration with Confluence and JIRA Making runs and workflows

How has it helped my organization?

A lot of cases can be organised with workflows and become scenario-based.

What needs improvement?

Case writing UI Better prediction of text

For how long have I used the solution?

More than one year.

What do I think about the stability of the solution?

None which I can remember.

What do I think about the scalability of the solution?

No.

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Find out what your peers are saying about Gurock, Zephyr Enterprise, Hiptest and others in Test Management Tools. Updated: April 2019.
339,526 professionals have used our research since 2012.

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What is TestRail?

TestRail helps you manage and track your software testing efforts and organize your QA department. Its intuitive web-based user interface makes it easy to create test cases, manage test runs and coordinate your entire testing process.

Easily track and follow the status of individual tests, milestones and projects with dashboards and activity reports. Get real-time insights into your testing progress and boost productivity with personalized todo lists, filters and email notifications. Efficient test management, get started today!

TestRail customers

Apple, Microsoft, Boeing, Intel, NASA, Amazon, HP, Samsung

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