ThousandEyes Reviews

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Real User
Team Leader System Administration at a manufacturing company with 1,001-5,000 employees
Nov 13 2019

What is most valuable?

The most valuable aspect of the solution was the ability to see how the connection quality is between the sites and get an alert if it was turning bad.

What needs improvement?

We didn't use the solution for that long, so it's hard to remember what we didn't like about the solution. It would be nice if the solution covered other areas like server monitoring.

Which solution did I use previously and why did I switch?

I've previously used PRTG and Zabbix, among others. They are a little bit different because this solution is really focused on network quality.

What other advice do I have?

We used the public cloud deployment model. I'd recommend the solution and advise others to check to see if it fits with their environment even if they're using some other monitoring solution. I'd rate the solution eight out of ten.

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ThousandEyes Questions

What is ThousandEyes?

ThousandEyes is a Network Intelligence platform that delivers visibility into every network an organization relies on, whether public or private. ThousandEyes enables users to optimize application delivery, end-user experience and ongoing infrastructure investments.

With cloud, enterprises can innovate much faster, but the growing number of cloud and SaaS applications means that more apps are being delivered over the Internet. This increases dependence on the Internet, a public “best effort” network, and other third-party infrastructures, substantially reducing the ability of IT teams to predict, visualize and control operational behavior. This results in a chaotic and unmanageable IT environment, making issue resolution a time-consuming ordeal, potentially impacting reputation and revenue. ThousandEyes has innovated an approach based on an unmatched distribution of smart agents across the Internet and enterprise, providing visibility all the way to the end user. ThousandEyes gathers and analyzes massive volumes of Network Intelligence data from all of these vantage points, enabling organizations to solve even their most obscure performance problems in minutes. By using ThousandEyes in the planning and testing phases of cloud adoption, customers can also strategically identify and fix underlying problems before production deployment of business-critical applications.

The ThousandEyes solution is ubiquitous across industry sectors, and since launching in mid-2013, customers have come from a diverse set of industry sectors, which include Silicon Valley technology companies, financial services, healthcare, pharmaceuticals, retail, manufacturing and education.

ThousandEyes customers

Wayfair, GitHub, Craigslist, Comcast, SurveyMonkey, Lyft, Box, HP, Zendesk, IO Data Centers, Good Technology, NNTCommunications, Proofpoint, Schneider, Crowdstrike, Avera, Pitney Bowes, InstartLogic, Shutterfly, Shutterstock, Condé Nast, Roche, Jive, Actelion, Brocade, Infor, Okta, JLL, DigitalOcean, Zuora, NetSuite, CloudFlare, One, DemonWare, Quantcast, Carbonite, CareerBuilder, Prosper, Oscar, Slack

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