The building of playbooks could be more refined. The training is not openly available. I couldn’t get any training videos online when I was working with the tool. With other tools, I could easily get the troubleshooting videos. However, with this product, it was a hurdle. We had to contact the vendor every time. The vendor was not from our time zone, so we had to wait for a response. There was a delay most of the time.

Integration is an area that could use some improvement.

It would be good to have more feeds and more integrated sources for enrichment.

They should make it a little bit easier to generate events and share them with the community. Right now, it's a little complex to share with them or to download your events in a report. The price could also be better.