Thycotic Secret Server Reviews

Thycotic Secret Server is the #2 ranked solution of our top Enterprise Password Managers tools. It's rated 4.3 out of 5 stars, and is most commonly compared to CyberArk PAS - Thycotic Secret Server vs CyberArk PAS

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Tor Nordhagen
Real User
Executive Director at Semaphore
Mar 19 2020

What is most valuable?

One of the best things about Thycotic is that it is very easy-to-use. It is logical, it has well-designed screens and a nice GUI interface. It has good performance and is generally a pleasure to operate.

What needs improvement?

If you look at Thycotic, it is a great product that has pretty much all the same features as CyberArk — which will be replacing it. There is not much difference between the two. We will be switching away from using Thycotic, however, before… more »

What's my experience with pricing, setup cost, and licensing?

I think the pricing of Thycotic and CyberArk products are very similar.

Which solution did I use previously and why did I switch?

This will be the last year Thycotic will be in operation at Healthcare in Norway because it will be replaced by CyberArk at some time this year. I think there are some very small things in Thycotic which are a little harder to do, and that… more »

What other advice do I have?

On a scale from one to ten where one is the worst and ten is the best, I would rate Thycotic as probably a nine. That is only because I have to rank them slightly lower after we decided to make the switch to CyberArk, and replacing a… more »
Real User
Pre Sales/Technical Engineer at a tech services company with 11-50 employees
Feb 19 2020

What is most valuable?

The session monitoring and session recording aspects of the solution are valuable to us. The fact that, as a support, you can actually monitor sessions on the fly is really helpful. A lot of sessions are live. Therefore, if anything happens… more »

What needs improvement?

The solution is very good at improving based on customer feedback. If, for example, a customer asks for updated functionality, the next version will likely fit the requirements or requests. They're very responsive in that sense. There could… more »

Which solution did I use previously and why did I switch?

We didn't previously use a different solution. This is my first foray into PRAM management and enterprise solutions.

What other advice do I have?

I have a lot of hands-on experience with the solution and I present it to customers and do all the POCs for them. I'd recommend the solution and advise others to look at cloud options, as most companies are moving to the cloud anyway right… more »

Which other solutions did I evaluate?

I did look at a few other companies and compared a few different features before choosing this solution. I looked at FireEye, BeyondTrust, and CyberArk.
Learn what your peers think about Thycotic Secret Server. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
439,184 professionals have used our research since 2012.
FabioPericoli
Real User
Director / Engineer at Provincia
Jan 19 2020

What is most valuable?

The most valuable aspects were its ease of use because the software is monolithic, so you only have to install the web services and then there's a database, so it's very easy to use and to configure. There are no further modules so… more »

What needs improvement?

I think the services could be improved by making it more 'friendly.' Documentation could be improved if they were to include more about connectors. Technically speaking, and in comparison to other software such as CyberArk, the… more »

What's my experience with pricing, setup cost, and licensing?

I'm a technicial person so I don't know about setup costs.

Which solution did I use previously and why did I switch?

There is a lot of risk management software around. I decided to switch to Thycotic, first of all, because we were starting a new project and it was a challenge for me and a new software I wanted to try. That was the main reason for the… more »

What other advice do I have?

In general, I would recommend the product. It's very good and is cheaper than CyberArk. It's something that a team leader or project manager would take into consideration because even the cost of the license is something to keep in mind… more »
Real User
Product Security Engineer
Mar 26 2019

What is most valuable?

* The overall secrets management * The ability to control access by groups * Sharing secrets

How has it helped my organization?

It reduces the risk of secrets being stored in insecure locations, and enables us to share, control, and rotate the secrets. It has also helped to increase staff productivity. It has saved a few… more »

What needs improvement?

One of the things that we want is to be able to do some of the management of it using APIs. Also, their release schedule is slower than I would like. A better release cadence, more frequent releases… more »

Which solution did I use previously and why did I switch?

We used a version that was offline but we wanted something that is centrally managed. That was the reason for the switch, if I remember correctly. There is a need, in general, for organizations to… more »

What other advice do I have?

The biggest challenge with this solution is the usability. You should have your end customers try out different things, find out which product they prefer, and pick that. I would rate the product at… more »

Which other solutions did I evaluate?

I don't remember specific ones off top of my head, but there were definitely other vendors on the shortlist.
Reseller
Assistant Technical Manager at a tech services company with 11-50 employees
Feb 14 2020

What is most valuable?

The most valuable feature is session monitoring. The Password Changer is a useful feature. The reporting functionality is good.

What needs improvement?

They need to open a data center in Malaysia so that we can better provide cloud-based services to our customers. I would like to see more training sessions made available online. Having more detailed reporting would improve this solution.

What's my experience with pricing, setup cost, and licensing?

The price of this solution is good.

Which solution did I use previously and why did I switch?

Some of our clients have switched to Thycotic because of the cost.

What other advice do I have?

My advice to anybody who is considering this solution is to first understand their requirements and then define the scope before implementing it. The reason is that once deployed, there is a lot of integration into the existing environment… more »
Real User
Manager at a consultancy with 1,001-5,000 employees
Mar 26 2019

What is most valuable?

The most valuable feature of this solution is the random changing of passwords.

How has it helped my organization?

We use it to search for service accounts across the network. It has significantly helped with staff productivity because it's a less manual process now. Our security… more »

What needs improvement?

We could definitely use some help with API tokenization. If we had a way to store tokens that would be fabulous.

What's my experience with pricing, setup cost, and licensing?

It isn't terribly expensive.

Which solution did I use previously and why did I switch?

We didn't use anything previously, we just knew we needed a vault. We went with Thycotic based on ease of use and we thought their feature set was a little more robust.

What other advice do I have?

Just get it. It works well. I would rate this solution at nine out of ten. It does everything we knew it would, but it would be nice if they added some additional… more »

Which other solutions did I evaluate?

CyberArk was on our shortlist.
Real User
IT Strategy Consultant with 201-500 employees
Mar 20 2019

What is most valuable?

The ability to give some groups access to different kinds of databases with the storage of a password is the most valuable feature.

How has it helped my organization?

Before this solution, people had their own passwords stored in different areas and when something was needed we could not find the right person that had the right password, which meant quite a lot in migrations scenarios. With this solution, everyone knew what tools to use and where to put the… more »

What needs improvement?

I don't know what kind of a cryptographic it uses to encrypt the password but it should be one of the stronger ones. Some of the cryptos have been accessed by hackers. The encryption algorithm that they use is weak and could be hacked.

What other advice do I have?

I would rate it a nine out of ten. It provides most of the features we need. I like the way that you could easily administer who would get access to what kind of a database.
Bohumil Glac
Real User
Analytické a bezpečnostní nástroje IBM at ITS
Aug 05 2019

What is most valuable?

The features that we have found the most valuable are: * Automatic password rotation to manage the security keys. * Alerting of abnormal use of credentials. * Dramatically improving our security posture. * Facilitating compliance with our safety standards. * Multiple layers of security and access management for IT admins, robust segregation of role-based duties, and military-grade AES 256 bit… more »

How has it helped my organization?

This solution has increased security when working with privileged accounts and automates changes to their passwords. Detailed logging of privileged account activity.

What needs improvement?

I would like to see the shadowing of ongoing terminal sessions (Remote Desktop Mirroring). Recording of keyboards in the current Remote Desktop session would be a helpful feature.
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What is Thycotic Secret Server?

Secret Server is the only fully featured Privileged Account Management (PAM) solution available both on premise and in the cloud. It empowers security and IT ops teams to secure and manage all types of privileged accounts and offers the fastest time to value of any PAM solution.

Thycotic Secret Server customers

Secure-24, University of San Diego, International Rescue Committee, San Francisco Ballet, Perkins Coie, University of San Diego, D.S.S. Limited, Turbo's Hoet, Eclipse Computing, Cathay Bank, Stellarise, J&R Consulting

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