TIBCO ActiveMatrix BPM Customer Service and Technical Support

RobertoMessora
Head of Big Data and Solution Architecture at Jakala S.p.A.
I'm not directly involved with the technical support because there is another guy here in the company that is in charge of this. So, I cannot say anything definitive about support. We had one issue with the BPM. I know that we contacted the support. In that case, it was because all of the protocol we wanted to use wasn't supported. They just couldn't help us at the time because it was something not supported by the platform. They gave an answer. It wasn't the one we wanted. Maybe they will do more development. View full review »
Federico Pulice
Senior Consultant at Provincia
Their technical support is good. I've had to reach out a few times when I couldn't resolve something myself, and they helped. View full review »
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