TIBCO ActiveMatrix Service Bus Customer Service and Technical Support

MarioGuerrero
CEO - Director General at Megapractical
I don't work directly with technical support, but my team does. To my knowledge, they have not had any issues with technical support. The technical support is good and they are knowledgable. View full review »
Venkat Ramanan
Principal Consultant at a tech services company with 10,001+ employees
The technical support for this solution is very good. Whenever we are stuck with any kind of technical issue, we reach out to TIBCO and get very good technical support from them. View full review »
AlexKipkirui
Senior Manager Enterprise Integration and Order Management at a comms service provider with 1,001-5,000 employees
The technical support offered by TIBCO is perfect. I don't think we have faced any issues when dealing with TIBCO support. Each time we raise a ticket and put the correct classification, they normally respond by SMS. We've been satisfied with the level of support we've received. View full review »
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Vijay Bablani
Integration Architect at a consultancy with 10,001+ employees
There is definitely some scope of improvement needed in the vendor/technical support area. View full review »
Find out what your peers are saying about TIBCO, MuleSoft, IBM and others in ESB. Updated: March 2020.
405,734 professionals have used our research since 2012.