Tidal by Redwood Reviews

Name: Tidal by Redwood
Brand: Tidal Software by Redwood
Rating: 4 (37 reviews)

4.5 out of 5

37 reviews

What is Tidal by Redwood?UNIXBusinessApplication
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Tidal Software is a leading provider of enterprise workload automation solutions that orchestrate the execution of complex workflows across systems, applications and IT environments. With a comprehensive portfolio of products and services, Tidal optimizes mission-critical business processes, increases IT cost efficiencies and satisfies legal and regulatory compliance requirements. Hundreds of customers around the world count on Tidal for modernizing their workload automation and driving their digital transformation. Tidal Software is headquartered in Chicago with offices in Houston, London, Minsk, Belarus and Chennai, India. For more information, visit tidalsoftware.com.

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Tidal by Redwood is the #2 ranked solution in top Workload Automation solutions. PeerSpot users give Tidal by Redwood an average rating of 9.0 out of 10. Tidal by Redwood is most commonly compared to Control-M: Tidal by Redwood vs Control-M. Tidal by Redwood is popular among the large enterprise segment, accounting for 77% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 21% of all views.

Helped 767,319 peers since 2012

Featured reviews

Steve Mikula

IT Scheduling Manager at Paychex, Inc.

Oct 24, 2022

Because we've been on it for 20 years, it's pretty easy for us to automate jobs with Tidal at this point. It has become second nature. It's pretty simplistic to set up and get going, although there are different levels of complexity you can have within the product. It depends on how simple you want to keep it. If you just keep it: Job A, Job B, Job C, Job D, that becomes pretty simple. But when you start integrating some complex calendars that use sub-calendars—and you can go three, four, or five deep to set up schedules—it becomes more complicated. The beauty of it is you can go as deep as you need to. We can get really complex or we can keep it simple. We have some use cases for both scenarios. The thing that I like the most is the reliability of the engine. The actual scheduling part of the product is pretty much flawless, but the stability of the product is what I find to be reassuring. We are a financial company, we move billions of dollars a day, and if we don't have our transactions processed in a timely manner we can be penalized and our clients can be penalized. It can have a serious financial impact.

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Shubham Bharti

Senior Analyst at Capgemini

Aug 24, 2023

Every now and then, I catch myself pondering the possibility of enhancements within the user interface (UI), envisioning that through specific improvements, the UI might have the potential to provide a more polished and user-centric encounter, promoting seamless engagements and simplifying the navigation process for individuals interacting with the software. Inexperienced users could face a slight obstacle due to the unavailability of easily accessible instructional videos. This is a resource that could have been extremely beneficial in helping them become acquainted with the platform at the outset. A lack of documentation might impede a smooth adaptation to the platform and postpone the capacity to fully utilize the software's complete array of features to the highest degree possible.

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Harshitha Reddy

Senior Software Engineer at Capgemini

Mar 29, 2023

Tidal Workload Automation UI is very interactive and great. It's easy to use and easy to administer, and it's very flexible. Tidal had always brought us good luck. We can run a lot of variety of types of scripts on a lot of different types of platforms and servers. It Interacts and communicates with all of them. The availability of the job dependency feature has set up all the jobs to run in a dependent order rather than in just chronological order. Tidal Vendor support is the best technical support team we've had to work with. Among various other software, they're the ones our team prefers to work with.

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Tidal by Redwood market share

As of March 2024, the market share of Tidal by Redwood in the Workload Automation category stands at 3.3%, marking a decrease of 43.8% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Workload Automation

Key learnings from peers

Valuable Features

The most valuable features of Tidal Automation include data management, personalized showcases for real-time insights, task scheduling based on specific occurrences, role-based access control for security, automation of time-consuming tasks, ease of integration with other systems, interactive and user-friendly interface, and real-time monitoring and alerts.

Tidal Automation also offers workload management features, error handling and recovery, job prioritization, and distribution across multiple servers or platforms. It provides a centralized scheduling system, simplifies complex workflows, and allows for end-to-end automation of business processes.

Additionally, Tidal Automation can collect and analyze real-time data from tidal turbines, optimize turbine settings, automate turbine control and monitoring, and improve overall efficiency and performance. The software offers reliability, stability, versatility, and ease of use, with excellent technical support. It allows for flexibility in job scheduling, event-driven and dependency-focused elements, and integration with multiple systems.

Tidal Automation also provides a single pane of glass for managing and monitoring workloads, drill-down functionality for investigating data or processes, and increased capacity for the number of jobs and integrations.

Room for Improvement

Items for improving Tidal Automation include:

- Providing a more interactive and aesthetically pleasing interface.

- Offering more customization options for users to tailor the service to their specific needs.

- Improving the initial setup process to make it simpler and less time-consuming.

- Enhancing security features such as encryption and access controls.

- Integrating with popular DevOps tools for easier workload automation and application development.

- Improving analytics and reporting tools for better task monitoring and evaluation.

- Adding machine learning capabilities for automating complex workflows and processes.

- Adding collaboration features for more efficient teamwork.

- Improving performance and scalability, especially for large-scale workloads and complex processes.

- Enhancing integration capabilities with other systems and applications.

- Providing advanced job dependency management and scheduling capabilities.

- Adding more advanced reporting and data visualization capabilities.

- Simplifying the user interface and making it more intuitive and user-friendly.

- Offering more flexible pricing choices or discounts for smaller businesses.

- Integrating with other systems used in tidal energy systems.

- Adding artificial intelligence and machine learning capabilities for predictive analytics and proactive issue resolution.

- Improving the process of migrating jobs from lower to upper environments.

- Simplifying the licensing model for easier planning and growth.

- Simplifying the graphical user interface to make it less busy and more user-friendly.

- Providing clearer interpretation of the results to users.

ROI

The ROI is considered satisfactory, leading users to continue working with the product. Tidal's price is fair for the service provided and meets automation requirements. The ability to maintain cost while increasing volume is seen as a significant ROI.

Pricing

The pricing for Tidal Automation is considered fair and worth the cost. Users appreciate that it is available at a low cost compared to other tools, which helps save money. There have been pricing increases. Users get good value for their money and find it easy to budget for the licensing.

The licensing model is flexible and meets users' needs. The company is accommodating and works with customers on licensing, allowing them to test out adapters before purchasing.

The pricing is transparent, clear, and there are no surprises.

"The price is reasonable in terms of the product’s functionality."
"Tidal is a low-cost tool and not expensive in comparison to other tools."
"There have been pricing increases, but with the reduction that our company obtained from Tidal this year, the pricing has become very acceptable for this type of product."

Popular Use Cases

Tidal Automation is used to automate and manage various tasks associated with job scheduling, workload automation, and event-driven automation. It is used for alerts, notifications, and analysis, as well as for automating financial procedures, IT operations chores, batch processing task scheduling, and data handling and administration duties.

Tidal Automation can also be used to integrate with enterprise systems and applications, manage critical business processes, and optimize tidal energy production. It is deployed on-premise and can handle a large volume of jobs across multiple platforms and applications.

Service and Support

The customer service and support of Tidal Automation is good. Some customers have mentioned slight delays in customer support, however, overall, they had a good experience. The technical support is considered good, with a willingness to help and good product knowledge.

Customers have mentioned that when they require assistance, Tidal Automation is responsive and provides all the necessary support. The support team is knowledgeable and experienced, and they go beyond Tidal Automation to help with integration and other related issues.

Consistency in staff and knowledge, along with strong customer service have been highlighted as one of their strengths. While some customers have experienced a few kinks, the technical support is generally better than average.

Deployment

The setup for Tidal Automation was described as slightly complex in the beginning, however, users eventually got used to it. There are two deployment models available, on-prem and cloud-based, with the installation process being straightforward in a Windows environment. Some maintenance is required, particularly clearing the cache monthly to avoid issues with the UI console.

Scalability

Tidal Automation has been praised for its scalability. Users highlight that Tidal has many features that other tools do not provide, making it very convenient to use and capable of being scaled up. The scalability of Tidal has met the needs of various companies, with some using it on thousands of servers without any issues.

Users have expressed that there is no limit to scaling up, whether it's the number of servers or the number of jobs. Tidal has been commended for its ability to handle large-scale implementations and its efforts to stay relevant by building connections to different types of systems.

Stability

Tidal Automation is highly stable and reliable. Users have expressed satisfaction with its overall stability and its ability to sustain and process for the long run. However, there have been instances where the solution is less stable in non-product environments compared to production environments, without a clear explanation for this discrepancy. Despite this, Tidal Automation is considered very stable and has rarely faced serious production-impacting issues.

Users have reported high uptime and availability. Any instability issues are often related to other systems that Tidal is connecting to, rather than Tidal itself.

In some cases, Tidal has even detected errors in job completion that users were unaware of, indicating its effectiveness.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Tidal by Redwood Buyer's Guide for additional reliable information.