Tools4ever HelloID Reviews

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Real User
User
Aug 15 2019

What is most valuable?

The most valuable features of this solution include the Service Automation with unlimited possibilities such as dynamic forms, approval workflows, extensive roles, and… more»

How has it helped my organization?

By giving users the ability to fully manage their own workspace, while still being able to monitor and administer such actions, we can focus on new-business and projects… more»

What needs improvement?

I would like to have the built-in provisioning module improved. I’ve seen demos in the past of HR systems like AFAS and Raet being connected to HelloID, and perfectly… more»

What's my experience with pricing, setup cost, and licensing?

I think the pricing is something personal, so that is fully dependent on your budget. Since HelloID is very reasonably priced, the return-on-investment is fast.

If you previously used a different solution, which one did you use and why did you switch?

Before this solution, we used RES Ivanti. We switched mainly because of the price and the future expectations (Ivanti took over RES and it got messy from there on).

What other advice do I have?

I would recommend following them for the demos and webinars. There is a lot of cool stuff and features which you might not have known about. At this moment, we do not have… more»

Which other solutions did I evaluate?

We have evaluated Okta, ServiceNow and Azure. Ultimately, HelloID came out on top for us.
Real User
User
Sep 17 2019

What is most valuable?

The most valuable feature of this solution is the ability to use provisioning. In this way, flows can be created where users can ask for access, and other users can approve or deny it. Next, people… more»

How has it helped my organization?

This solution helped us with centralizing our IAM. It was spread out over many places. Now we can easily control who has access to which client or client application. The fact that our employees can… more»

What needs improvement?

We use HelloID for ourselves and clients, so we need to manage a lot of client environments at once. Functionality to manage this situation is not yet available. When something needs to be changed… more»

If you previously used a different solution, which one did you use and why did you switch?

We did not previously have a central login solution. All of our applications had their own login functionality.

What other advice do I have?

The solution is flexible and has its advantages and disadvantages. For example, a lot of things can be configurated exactly as you want it, but on the other hand, this makes it hard to automate and… more»

Which other solutions did I evaluate?

We evaluated several options before choosing this solution. At first, we researched the possibility of building it ourselves using existing platforms like Auth0, Okta, OneLogin, IBM, Microsoft… more»
Find out what your peers are saying about tools4ever, Okta, OneLogin and others in Identity and Access Management as a Service (IDaaS). Updated: September 2019.
371,062 professionals have used our research since 2012.
Real User
User at a tech services company with 501-1,000 employees
Aug 12 2019

What is most valuable?

The thing we like the most is that this software is so easy to use. You don't need to be a specialist in Identity and Access Management solutions to understand the software and configure it. Even if… more»

How has it helped my organization?

Tools4ever HelloID helped us with automating our IT processes. Not only has Single Sign-On helped reduce our helpdesk calls, but the Service Automation forms and Workflows made it possible to hire… more»

What needs improvement?

The things we would like to see in the next release is the ability to provision directly from an HR system, and some more built-in automation calculations, like the calculation for a username… more»

What's my experience with pricing, setup cost, and licensing?

In terms of costs and pricing, this solution is worth every penny.

If you previously used a different solution, which one did you use and why did you switch?

Prior to using this solution we used Identity Director by Ivanti, in combination with Active Directory Federation Services for Single Sign-On. Both of these are very complicated and expensive… more»

Which other solutions did I evaluate?

We evaluated Okta, but it was more expensive.
Real User
User
Aug 12 2019

What is most valuable?

The most valuable feature is the option to use SSO from different sources such as Microsoft AD, ADFS, Azure AD, SAML, form-based, etc. Now, users can log in once with their credentials and an MFA… more»

How has it helped my organization?

The SSO option helps users to speed up the login process and therefore they gain time to do their jobs. HelloID provides us with an app where users can access web applications. We have integrated… more»

What needs improvement?

In our environment, we use Android tablets. HelloID now supports SSO to web-based applications. Our organization also uses native Android apps, and it would be nice if HelloID could publish these apps… more»

If you previously used a different solution, which one did you use and why did you switch?

We did not use another solution prior to this one.

What other advice do I have?

My advice for anybody implementing this solution is to make use of a proof of concept.

Which other solutions did I evaluate?

We did not evaluate other options before choosing this solution.

Articles

User Assessments By Topic About Tools4ever HelloID

Find out what your peers are saying about tools4ever, Okta, OneLogin and others in Identity and Access Management as a Service (IDaaS). Updated: September 2019.
371,062 professionals have used our research since 2012.

Tools4ever HelloID Questions

What is Tools4ever HelloID?

HelloID makes accessing applications easy by seamlessly integrating into an organization's portal where users already go for other information. It can also be offered through a familiar URL if a portal interface is not desired. By integrating HelloID into an existing portal, organizations make it simple for users to quickly find and access all the applications they need from a single dashboard. Once logged into the portal, the user sees an overview of the available cloud applications (e.g. Google Apps, Salesforce, Office 365, LinkedIn, Twitter, etc.) and simply clicks on that application's icon.

Also known as
HelloID
Tools4ever HelloID customers

Willis Independent School District, David Douglas School District

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