TOPdesk Primary Use Case

reviewer910167
Service Desk Team Leader at a non-tech company with 1,001-5,000 employees
We use TOPdesk for asset management, incident management, change management, and configuration management. View full review »
reviewer1290192
Head of ICT at a logistics company with 1,001-5,000 employees
We primarily use the solution for the whole ITSM life cycle including incident management, operations management, quality management, change management, service level management and configuration management. View full review »
Ludo_Van Der Marel
Specialist TOPdesk (SaaS) applicatiebeheer & business consultancy at a tech services company with 11-50 employees
The primary use case of this solution is for IT service management in many different companies. I am mainly an application manager, but also an end-user. Most of my experience is with governmental organizations and many service providers. View full review »
Find out what your peers are saying about TOPdesk, Atlassian, ServiceNow and others in Help Desk Software. Updated: October 2020.
442,986 professionals have used our research since 2012.
Muriel Niffle
Service Delivery Specialist/Manager at Pragmatic
This solution is easy and fast to implement (compare to Snow) and has a cheaper licensing model. View full review »
Find out what your peers are saying about TOPdesk, Atlassian, ServiceNow and others in Help Desk Software. Updated: October 2020.
442,986 professionals have used our research since 2012.