Flexible and easy-to-use but lacks real workflow support and tasks management feature
What is our primary use case?
We are using Wrike for defining tasks to move between different persons in our company and for managing the status of a task among different persons. We are a global company, and we use it for things like onboarding workers. We create tasks from the beginning of the process and move it from status to status. Each team gets a notification every time you change the status of a task.Pros and Cons
- "It's a very easy-to-use and flexible tool. We can easily write and create queues for different themes. It's very user-friendly."
- "On one side, it's very easy to create a task with text, but on the other side, it's not very well-formatted. Therefore, it's difficult to track specific data written in a task. We are making templates, but it's not enough to use a template to know the exact status of different tasks.
One thing that we are looking for in Wrike is a better workflow. Because we can only move the status of tasks, we can't really manage workflow and send a task to a specific person. This is what is really missing in Wrike as compared to other tools. We are looking to replace Wrike because we need support for workflow.
Another issue with Wrike is that they bring a lot of versions of the tool, which it's not so easy. They bring new versions very frequently, and these versions look similar. For example, we are using robots to read the tasks in the tools, which is problematic with Wrike because it is changing very frequently."
What other advice do I have?
You have a lot of tools with the same kind of functionality in the market. You should exactly define the precise requirement that you need from the tool and also think a few steps ahead in terms of the needs of the company in a few years. It is not enough to see the present specific requirements because sometimes, the solution we choose is not enough to grow. It's not easy to change from one solution to the other. These tools look very simple, but you have to think about what exactly you want to manage within the tool. I would rate Wrike a seven out of ten. We are looking for real workflow…