Trend Micro Apex One Implementation Team

Infosc Ann - PeerSpot reviewer
Information Security Specialist at Ministry of Education Computer Center
Victor Arceo - PeerSpot reviewer
IT Operations Section Head at Toyota Motor Philippines Corporation

Our support handled the product's initial setup. We didn't need any assistance. 

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LuisSilva6 - PeerSpot reviewer
Director of Information Technology at a hospitality company with 10,001+ employees

We had two people for deployment. We deployed it across multiple locations.

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Buyer's Guide
Trend Micro Apex One
March 2024
Learn what your peers think about Trend Micro Apex One. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,415 professionals have used our research since 2012.
Mehmet COŞKUN - PeerSpot reviewer
Head Computer Engineer at TRT

The implementation was completed by a third-party vendor.

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Atef Yassin - PeerSpot reviewer
GOV-CA Data Center Manager at Ministry of Finance of Egypt

The implementation was completed in-house by our system integrator.

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Vikas Ingle - PeerSpot reviewer
Infrastructure and Security Lead at Vedanta

We work with a consultant. He supported us with any technical issues. The initial configuration and installation on a certain number of machines was done by the consultants, and later on, my team handled it. Overall, we had seven to eight people who were involved in its deployment.

For managing it, I had two resources for managing servers and different applications. They could manage Trend Micro along with them. I did not have to have a separate resource for it. The same two people could handle it along with their other responsibilities. They were responsible for monitoring, updating clients, and checking the client status. They checked how many clients were updated and troubleshooted the ones that were not updated. They looked at the compliance reports and alerts.

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Canbolat Aydin - PeerSpot reviewer
Consultant at Glox

If I deploy the product, then one person is enough, but if I have to leave it to my customers, they need two or three people. They are usually IT specialists, but they are not so knowledgeable.

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ND
Senior Manager at Gsfc Ltd

We had support from Trend Micro, and a partner was also involved in the solution's deployment. So around four people were involved during the solution's one-time installation.

All the departments use Trend Micro Apex One in our organization. We have a separate contract for the maintenance of the solution on an on-call basis. If we face any maintenance issues, we open a ticket.

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reviewer1578687 - PeerSpot reviewer
Works at South State Bank

We did the work in-house, with support from our Trend team if needed.

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KR
Tata Medical Center logo Senior IT Infrastructure Supervisor at Tata Medical Center

We previously utilized an on-premises version, and Trend Micro is currently encouraging a shift towards the cloud. However, we are encountering numerous issues during this transition. These problems are proving to be time-consuming, with some taking more than two months to resolve. We implemented it with the assistance of a third party, involving a team of six people. For maintenance, we have a renewal agreement with a Trend Micro partner, and they handle the technical aspects in collaboration with our internal technical team.

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Vikas Saxena - PeerSpot reviewer
Information Technology Manager at BCML

We had a consultant. We had two people for deployment. There was me and one person from Trend Micro. 

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Yogesh Kumar - PeerSpot reviewer
Senior Manager at Airtel

There are use cases that require assistance to implement the solution.

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RG
CIO at a insurance company with 201-500 employees

We had help from a systems integrator and Trend Micro support. I rate the integrator two out of ten and Trend Micro seven out of ten. 

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AA
IT Manager at Namchow (Thailand) Ltd.

Everything for the deployment was handled in-house.

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CC
IT Support Officer at Alliance Expo(India)

The implementation was completed through a third-party partner.

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RI
Systems manager at Aluminios Cortizo

You do not need an expert to set up the solution, and you can deploy it yourself.

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ZaheerKhan - PeerSpot reviewer
Senior Manager at RQ Net MSC Sdn Bhd

The implementation was completed with the help of a consultant, a Trend Micro support person, and myself.

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RA
Consultant (SOC) at a tech vendor with 10,001+ employees

We got help from Trend Micro. There were two people in total. I and one person from Trend Micro were involved in its deployment.

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MF
System Administrator at Alebra

The Trend Micro team helped with our first deployment.

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RA
IT Architect

There were two people from our organization, and there were two people from our partner who helped us with the solution.

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WAKKAS AHMAD - PeerSpot reviewer
Security Consultant at Mahle

We deployed with an in-house team.

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NA
Unit Head Infrastructure at First Woman Bank Limited

I was able to implement it myself with the help of the vendor.

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Vikas Ingle - PeerSpot reviewer
Infrastructure and Security Lead at Vedanta

Our local partners deployed this solution.

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GI
Senior Enterprise Architect at a healthcare company with 5,001-10,000 employees

Our team handled the setup process. We did not use an integrator or reseller. 

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PB
Head of IT Department at a maritime company with 5,001-10,000 employees

We receive weekly maintenance reports. If we receive any report of something causing issues for us here in the IT department, we look into the issue, but I do not remember the last time we had any alerts.

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Ricardo_Carvalho - PeerSpot reviewer
Senior Information Security Analyst at Genial

The implementation was completed by a third party.

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MV
Private Consultant at a university with 201-500 employees

We implement the solution for customers. 

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Mangesh Masaye - PeerSpot reviewer
Manager at UPL

We had the help of an integrator. Our in-house team has about eight to 10 people plus Trend Micro's account manager and the integrator. 

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Hussain Nogama - PeerSpot reviewer
IT Administrator at TGTC

The solution is completely monitored and maintained by our third-party solution provider.

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NP
DGM-IT at a construction company with 10,001+ employees

We implemented with a Trend Micro implementation partner.

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SA
Network Security Engineer at S&T Bulgaria

We had the assistance of a local provider that was well trained in implementation. They sorted out any problems we had and helped us set everything up. We were very satisfied with the results.

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CV
Information Security Manager at a financial services firm with 1,001-5,000 employees

We deployed it on-premise.

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Nadeem Syed - PeerSpot reviewer
CEO at Haniya Technologies

We have one technician that deals with the implementation and maintenance of the solution. However, if you are going to implement the solution in an enterprise-level company then you will need a team of two to three.

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RA
CISO at Estafeta Mexicana

We deployed it ourselves.

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Victor Arceo - PeerSpot reviewer
IT Operations Section Head at Toyota Motor Philippines Corporation

We did the implementation ourselves and we have an automatic installer for our clients.

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JM
IT Administrator at a manufacturing company with 501-1,000 employees

We completed the installation in-house.

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TS
Technical Associate at Intimesolutions

I was able to handle the setup myself. The deployment isn't too bad. 

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Nadeem Abdulla - PeerSpot reviewer
Assistant Manager - IT Infrastructure at Taghleef Industries SpA

Our organization deployed it with an in-house team before I joined.

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MZ
PS & Technical Manager at a integrator with 11-50 employees

I have a team to deploy this solution to customers. It takes about three engineers to deploy. Three engineers can handle implementation and maintenance at the same time.

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DR
Head Cyber Security at a retailer with 10,001+ employees

We used a three-member outsourced team that did the implementation and maintenance of the solution for approximately one month.

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it_user1406394 - PeerSpot reviewer
Technical Lead Specialist at Hitachi Systems, Ltd.

We're a system integrator. We implement the solution for our clients.

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HB
Network & Security Administrator at a logistics company with 501-1,000 employees

The installation can be done remotely. There are many options available, including dedicated tools for the deployment. 

There are only two or three people needed for the deployment who are referred by the end user. They consist of managers, manager segments and engineers. 

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ZG
Head of IT at a financial services firm with 11-50 employees

We acquired it through a reseller. They are also a systems integrator. They provide other solutions and support for us. We took the Trend Micro solutions from them.

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MP
Senior Manager Information Security at a financial services firm with 1,001-5,000 employees

I am the security manager on the end solution security team in the organization. The deployment was actually done by the IT team within my team. We didn't need the assistance of consultants or integrators.

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AS
IT System Engineer for Windows Environment at a tech vendor with 201-500 employees

We did the implementation of the solution in-house.

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Saurabh Mehra - PeerSpot reviewer
Security Engineer at a tech services company with 501-1,000 employees

We used a combination of a vendor and an in-house team.

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AO
Senior System Administrator at a financial services firm with 1,001-5,000 employees

We need two engineers for the implementation of the solution.

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GF
Infraestructura & Seguridad TI at a pharma/biotech company with 51-200 employees

Our IT department has around two people working on IT infrastructure and security. Those are the required people.

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SN
General Manager at a tech services company with 11-50 employees

We completed the implementation ourselves.

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JZ
Product Specialist at a comms service provider with 501-1,000 employees

Our IT department is responsible for deployment and maintenance. They follow ISO compliance and keep the product up to date.

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SM
Executive at a manufacturing company with 11-50 employees

We handle the deployment for our customers.

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TM
DSI at a museum or institution with 201-500 employees

We had integrators the first time but we continued on our own.

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it_user1237101 - PeerSpot reviewer
System Engineer at Connex Information Technologies

Our clients generally do not have to do any maintenance because everything is updated through the Trend Micro Smart Protection Server.

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KR
Senior Executive at a leisure / travel company with 201-500 employees

We have approximately three people for the support of the solution.

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AA
Networking & Security Specialist at a tech services company with 51-200 employees

We handled the implementation ourselves. We didn't use a consultant or integrator at all. We're integrators ourselves.

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MB
Network Administrator at a computer software company with 11-50 employees

We contact our local partner, who is responsible for the setup and deployment.

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SR
Solutions Engineer at a tech services company with 11-50 employees

We are an integrator, so we implemented it ourselves.

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Buyer's Guide
Trend Micro Apex One
March 2024
Learn what your peers think about Trend Micro Apex One. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,415 professionals have used our research since 2012.