Trend Micro Apex One Implementation Team
Our support handled the product's initial setup. We didn't need any assistance.
View full review »We had two people for deployment. We deployed it across multiple locations.
View full review »Buyer's Guide
Trend Micro Apex One
March 2024
Learn what your peers think about Trend Micro Apex One. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,415 professionals have used our research since 2012.
The implementation was completed by a third-party vendor.
View full review »The implementation was completed in-house by our system integrator.
View full review »We work with a consultant. He supported us with any technical issues. The initial configuration and installation on a certain number of machines was done by the consultants, and later on, my team handled it. Overall, we had seven to eight people who were involved in its deployment.
For managing it, I had two resources for managing servers and different applications. They could manage Trend Micro along with them. I did not have to have a separate resource for it. The same two people could handle it along with their other responsibilities. They were responsible for monitoring, updating clients, and checking the client status. They checked how many clients were updated and troubleshooted the ones that were not updated. They looked at the compliance reports and alerts.
View full review »If I deploy the product, then one person is enough, but if I have to leave it to my customers, they need two or three people. They are usually IT specialists, but they are not so knowledgeable.
View full review »ND
Nehal Desai
Senior Manager at Gsfc Ltd
We had support from Trend Micro, and a partner was also involved in the solution's deployment. So around four people were involved during the solution's one-time installation.
All the departments use Trend Micro Apex One in our organization. We have a separate contract for the maintenance of the solution on an on-call basis. If we face any maintenance issues, we open a ticket.
We did the work in-house, with support from our Trend team if needed.
View full review »KR
Koushik Roy
Tata Medical Center logo Senior IT Infrastructure Supervisor at Tata Medical Center
We previously utilized an on-premises version, and Trend Micro is currently encouraging a shift towards the cloud. However, we are encountering numerous issues during this transition. These problems are proving to be time-consuming, with some taking more than two months to resolve. We implemented it with the assistance of a third party, involving a team of six people. For maintenance, we have a renewal agreement with a Trend Micro partner, and they handle the technical aspects in collaboration with our internal technical team.
View full review »We had a consultant. We had two people for deployment. There was me and one person from Trend Micro.
There are use cases that require assistance to implement the solution.
View full review »RG
reviewer2354775
CIO at a insurance company with 201-500 employees
We had help from a systems integrator and Trend Micro support. I rate the integrator two out of ten and Trend Micro seven out of ten.
View full review »AA
Anan Arunlertcheevin
IT Manager at Namchow (Thailand) Ltd.
Everything for the deployment was handled in-house.
View full review »CC
Chetan Chopra
IT Support Officer at Alliance Expo(India)
The implementation was completed through a third-party partner.
View full review »RI
Ramiro Iglesias
Systems manager at Aluminios Cortizo
You do not need an expert to set up the solution, and you can deploy it yourself.
View full review »The implementation was completed with the help of a consultant, a Trend Micro support person, and myself.
View full review »RA
Reduwan Ahmed Ashrafi
Consultant (SOC) at a tech vendor with 10,001+ employees
We got help from Trend Micro. There were two people in total. I and one person from Trend Micro were involved in its deployment.
View full review »MF
Marco Farid
System Administrator at Alebra
The Trend Micro team helped with our first deployment.
View full review »RA
RahulAnand2
IT Architect
There were two people from our organization, and there were two people from our partner who helped us with the solution.
View full review »We deployed with an in-house team.
View full review »NA
Naveed Ali
Unit Head Infrastructure at First Woman Bank Limited
I was able to implement it myself with the help of the vendor.
View full review »Our local partners deployed this solution.
View full review »GI
reviewer1998849
Senior Enterprise Architect at a healthcare company with 5,001-10,000 employees
Our team handled the setup process. We did not use an integrator or reseller.
View full review »PB
PawelBUry
Head of IT Department at a maritime company with 5,001-10,000 employees
We receive weekly maintenance reports. If we receive any report of something causing issues for us here in the IT department, we look into the issue, but I do not remember the last time we had any alerts.
View full review »The implementation was completed by a third party.
View full review »MV
reviewer2024979
Private Consultant at a university with 201-500 employees
We implement the solution for customers.
View full review »We had the help of an integrator. Our in-house team has about eight to 10 people plus Trend Micro's account manager and the integrator.
View full review »The solution is completely monitored and maintained by our third-party solution provider.
View full review »NP
Nagendran Ponnan
DGM-IT at a construction company with 10,001+ employees
We implemented with a Trend Micro implementation partner.
SA
Sergey Apostolov
Network Security Engineer at S&T Bulgaria
We had the assistance of a local provider that was well trained in implementation. They sorted out any problems we had and helped us set everything up. We were very satisfied with the results.
View full review »CV
CesarMolloja Rodas
Information Security Manager at a financial services firm with 1,001-5,000 employees
We deployed it on-premise.
View full review »We have one technician that deals with the implementation and maintenance of the solution. However, if you are going to implement the solution in an enterprise-level company then you will need a team of two to three.
View full review »RA
Raul Angeles
CISO at Estafeta Mexicana
We deployed it ourselves.
View full review »We did the implementation ourselves and we have an automatic installer for our clients.
View full review »JM
reviewer1762626
IT Administrator at a manufacturing company with 501-1,000 employees
We completed the installation in-house.
View full review »TS
Tejesh S
Technical Associate at Intimesolutions
I was able to handle the setup myself. The deployment isn't too bad.
View full review »Our organization deployed it with an in-house team before I joined.
View full review »MZ
reviewer1047669
PS & Technical Manager at a integrator with 11-50 employees
I have a team to deploy this solution to customers. It takes about three engineers to deploy. Three engineers can handle implementation and maintenance at the same time.
View full review »DR
reviewer1456230
Head Cyber Security at a retailer with 10,001+ employees
We used a three-member outsourced team that did the implementation and maintenance of the solution for approximately one month.
View full review »We're a system integrator. We implement the solution for our clients.
View full review »HB
reviewer1655226
Network & Security Administrator at a logistics company with 501-1,000 employees
The installation can be done remotely. There are many options available, including dedicated tools for the deployment.
There are only two or three people needed for the deployment who are referred by the end user. They consist of managers, manager segments and engineers.
ZG
reviewer1072692
Head of IT at a financial services firm with 11-50 employees
We acquired it through a reseller. They are also a systems integrator. They provide other solutions and support for us. We took the Trend Micro solutions from them.
View full review »MP
reviewer1149486
Senior Manager Information Security at a financial services firm with 1,001-5,000 employees
I am the security manager on the end solution security team in the organization. The deployment was actually done by the IT team within my team. We didn't need the assistance of consultants or integrators.
View full review »AS
reviewer2031027
IT System Engineer for Windows Environment at a tech vendor with 201-500 employees
We did the implementation of the solution in-house.
View full review »We used a combination of a vendor and an in-house team.
View full review »AO
reviewer1260267
Senior System Administrator at a financial services firm with 1,001-5,000 employees
We need two engineers for the implementation of the solution.
View full review »GF
reviewer1272801
Infraestructura & Seguridad TI at a pharma/biotech company with 51-200 employees
Our IT department has around two people working on IT infrastructure and security. Those are the required people.
View full review »SN
reviewer1619214
General Manager at a tech services company with 11-50 employees
We completed the implementation ourselves.
View full review »JZ
reviewer1118550
Product Specialist at a comms service provider with 501-1,000 employees
Our IT department is responsible for deployment and maintenance. They follow ISO compliance and keep the product up to date.
View full review »SM
SandeepMohan
Executive at a manufacturing company with 11-50 employees
We handle the deployment for our customers.
View full review »TM
reviewer1085196
DSI at a museum or institution with 201-500 employees
We had integrators the first time but we continued on our own.
View full review »Our clients generally do not have to do any maintenance because everything is updated through the Trend Micro Smart Protection Server.
View full review »KR
reviewer930159
Senior Executive at a leisure / travel company with 201-500 employees
We have approximately three people for the support of the solution.
View full review »AA
reviewer1474389
Networking & Security Specialist at a tech services company with 51-200 employees
We handled the implementation ourselves. We didn't use a consultant or integrator at all. We're integrators ourselves.
View full review »MB
reviewer1288242
Network Administrator at a computer software company with 11-50 employees
We contact our local partner, who is responsible for the setup and deployment.
View full review »SR
Sumanth Reddy
Solutions Engineer at a tech services company with 11-50 employees
We are an integrator, so we implemented it ourselves.
View full review »Buyer's Guide
Trend Micro Apex One
March 2024
Learn what your peers think about Trend Micro Apex One. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,415 professionals have used our research since 2012.