Trend Micro Apex One Other Advice

Infosc Ann - PeerSpot reviewer
Information Security Specialist at Ministry of Education Computer Center

I rate Trend Micro Apex One 10 out of 10.

View full review »
KS
Security Specialist at Eventus

We use both on-premises and cloud SaaS deployments. We're a Trend Micro partner. 

I'd rate the solution nine out of ten. 

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Victor Arceo - PeerSpot reviewer
IT Operations Section Head at Toyota Motor Philippines Corporation

We use the product's latest version. 

I'd rate the solution a nine out of ten. 

View full review »
Buyer's Guide
Trend Micro Apex One
March 2024
Learn what your peers think about Trend Micro Apex One. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,415 professionals have used our research since 2012.
RR
Endpoint Solutions Support at Compass Group

We are an MSP, a managed service provider. We provide malware and security solutions. 

I'd rate the solution nine out of ten. It can protect desktops, laptops, and most other devices. I'd recommend it to others. It offers very good protection. You can scale it, and it offers many good features. 

View full review »
JE
Cybersecurity Technician at a healthcare company with 1,001-5,000 employees

I rate Trend Micro Apex One eight out of 10. I only have good things to say about this product.  This solution is constantly improving and could easily become a big name. If you want a better price, you can always check out the other products on the market. More and more products can do the same thing as Apex One. Apex One will work as expected. It matters how you deploy the service. If you install it on-premises or in the cloud, they will give you a different price. 

Using Apex One isn't easy at first. It's like learning to drive a car. You won't be able to do it the first time. You will need the time to learn about this product and use it in different situations to practice.

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John Trembly - PeerSpot reviewer
Technical Specialist at Iona Catholic Secondary School

I would rate Trend Micro Apex One ten out of ten.

My concern arises when an endpoint lacks Apex One, as we are not actively monitoring for this. While we possess a scanner, this is why I intend to maintain the on-premises system's functionality. I plan to transition away from the deep security system and migrate the application team to the cloud version, although this transition process is currently pending. I need to retain the on-premises Apex One primarily for assessment scanning purposes. This involves scanning all items listed in our active directory, along with the subnets for our VPN, to identify unprotected endpoints. During a recent scan, I identified nine such endpoints and proceeded to install the agent on them. Occasionally, there are instances where the agent won't install, but no error message indicates a connection issue or existing installation. Some of them show as not having the agent installed, even though they do, which can happen when the endpoint is booting up during the assessment scan and the agent hasn't yet been loaded. Resolving this is relatively swift, although there are instances where devices not compliant with ACS will trigger a message stating that the agent cannot be loaded. These devices are then flagged, and I work on making them ACS-compliant to ensure proper agent protection.

The noteworthy aspect of Apex One is that we didn't begin using it extensively until the third quarter of 2021 when vulnerability scanning was initiated. Although we had an Apex Central server, we were not using any policies on it. To enable Vulnerability Protection, we needed to implement endpoint policies in Apex Central. Vulnerability protection involves virtual patching, where regular scans check our operating system's vulnerability to known exploits. It also includes monitoring applications for vulnerabilities and guarding against those vulnerabilities until they can be patched. This process is largely automatic, as the rules to counter cyber threats are introduced until the system is patched, at which point they are removed automatically. In contrast, on the Deep Security side, I need to execute this process manually. A weekly automated scan takes place, followed by an emailed report. This report aids in identifying missing policies or necessitated rule adjustments based on scan findings.

We have to constantly monitor the systems to make sure it is okay. I have email alerts coming in from Trend Micro Apex One, and Central Systems. I have folders for workload security, deep security, and Trend Micro in my inbox. I check these folders even when I'm not online to make sure there are no major alerts. In a way, this gives me peace of mind. As long as the agents are running properly and there is enough memory and disk space, everything is fine. However, I still have to manually check the Apex One System Event Log to see if any Apex One endpoints are running out of memory or disk space. We also use SCCM. I set up a scheduled script to create a report of all endpoints with less than 1 gigabyte of disk space. I put this report in a folder that is accessible to all of our school techs and team leaders. This way, they can check the report periodically to see if any endpoints need to be reimaged or have some garbage removed from the disk.

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LuisSilva6 - PeerSpot reviewer
Director of Information Technology at a hospitality company with 10,001+ employees

Overall, I would rate Apex One a 9 out of 10. It is one of the best solutions in the market. It gets integrated with Active Directory. It is on the cloud. It provides good protection from threats and viruses.

View full review »
MK
Senior Network Security Engineer at a computer software company with 10,001+ employees

I would rate Trend Micro Apex One nine out of ten.

Trend Micro Apex One can be challenging to learn due to its extensive features, but it is easy to manage once we are familiar with the console.

Our customers range from small to enterprise businesses.

Maintenance is required for packet releases on the servers.

Many customers are moving to this type of centralized system, and I recommend Trend Micro Apex One.

View full review »
Mehmet COŞKUN - PeerSpot reviewer
Head Computer Engineer at TRT

I would rate Trend Micro Apex One nine out of ten.

Two people are required for maintenance.

I recommend Trend Micro Apex One. It is a good solution.

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Atef Yassin - PeerSpot reviewer
GOV-CA Data Center Manager at Ministry of Finance of Egypt

I rate Trend Micro Apex One nine out of ten.

We employ four engineers to maintain the solution. Trend Micro Apex One is deployed in one central location.

I recommend Trend Micro Apex One to others.

View full review »
AJ
Principal Consultant at Jilit

I'm a customer and end-user.

We do not use the solution to integrate with other security products. We don't use any other products.

We have tried to use Trend Micro's managed XDR services in conjunction with Apex One, however, we weren't able to install an agent, so we're looking into it.

I'd rate the solution eight out of ten. I'd recommend it as a security solution.

View full review »
Mangesh Masaye - PeerSpot reviewer
Manager at UPL

I would rate Trend Micro Apex One nine out of ten.

We have a team of six people who are responsible for the monitoring and maintenance of Trend Micro Apex One.

Trend Micro Apex One is deployed globally and we have 8,000 endpoints connected to it.

I recommend Trend Micro Apex One. It is a good solution with proper backend support.

To avoid any challenges, users need to consider hardware compatibility before implementing Trend Micro Apex One. 

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Vikas Ingle - PeerSpot reviewer
Infrastructure and Security Lead at Vedanta

It is pretty good. We did not have any surprises. We did not have any kind of attack. Trend Micro provided good protection. It gave us confidence.

It has a lightweight agent. The installation is not very difficult, but the partner should be competitive enough. The product is good. It does not require much maintenance, but you should have a good partner to support you. 

Overall, I would rate Apex One a nine out of ten.

View full review »
Canbolat Aydin - PeerSpot reviewer
Consultant at Glox

Trend Micro Apex One has some good benefits, and CrowdStrike also has some benefits. I would recommend Apex One depending on the scenario. I have to check it with my customer first. I have to identify their basic needs and what they want to do. Sometimes, it just matches the requirements, and sometimes, it does not, so it depends.

If you are looking for the productivity of employees, go for a signatureless solution.

For an SMB, I would rate it an eight out of ten.

View full review »
KS
System Administrator at Agility

I would rate Trend Micro Apex One eight out of ten.

Apex One is deployed across multiple locations, connecting endpoint servers, PCs, and laptops to the LAN network through fiber channels of the Ministry of Communication, landlines, and private networks to our centralized data center.

We use two people for maintenance to ensure that updates are automatically pushed through to the servers.

Endgame and SentinelOne provide more protection than Apex One.

View full review »
Ahmed Elkordy - PeerSpot reviewer
Sr.Network Security Engineer at MST

I would rate Trend Micro Apex One a ten out of ten.

Our customers in the oil and gas industry deploy Trend Micro Apex One across their environments.

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Meleria Mangaring - PeerSpot reviewer
Solutions Engineer at Trends and Technologies, Inc

I would rate Trend Micro Apex One an eight out of ten.

All security solutions require maintenance. But with SaaS deployment and SaaS security solutions, most of the maintenance is actually covered by the principal itself.

Apex One can be resource-intensive and have high utilization, but it does a great job protecting our clients' endpoints.

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ND
Senior Manager at Gsfc Ltd

Since we have installed the solution in the system, malware attacks get quarantined, and we get notifications on our dashboard. We get a notification on the solution's centralized dashboard, and then we take the needful action on that.

Trend Micro Apex One has advanced protection capabilities that adapt to protect against unknown and new threats.

The solution detects ransomware with run-time machine learning capabilities.

The solution's ransomware detection ability is very important to us.

Trend Micro Apex One's dashboard provides us with a single console for cross-layer detection, threat hunting, and investigation. It is very important to have a single console for cross-layer detection.

The solution does not provide end-to-end visibility into the entire IT security environment. It only provides visibility for the desktop part. There is a separate solution for the server part. However, the solution provides complete visibility for the end user part.

The solution integrates with other security products. As part of integrating with other security products, when a threat is detected in the network sandbox, the solution deploys rapid updates to the endpoint. We have scheduled updates. On the server, it gets automatically updated, but on the end user part, we have defined the schedule for when it should get updated.

Trend Micro Apex One is easy to learn because it's a web-based application. It gives a dashboard on the web, making it easy to identify the affected endpoint or port. So it's easy, and any technical person can use it in a simple way.

Administering Trend Micro Apex One is just a one-time setup; if you have done it, you won't face any issues.

Trend Micro Apex One has reduced administrative overhead for us. Earlier, we used a different endpoint solution. So the administrative people involved with the old solution are also involved in the new solution.

We are using Trend Micro's managed XDR services in conjunction with Apex One, which has been quite useful for our Apex One deployment. It's an additional benefit to the Trend Micro Service.

Users can evaluate the product, and they can use it. We have been using it for the last six to seven years, and it's a stable solution. We haven't faced many issues. The functions we set are normal, and if the end-user faces any issue, we can easily rectify it. Trend Micro Apex One is a user-friendly solution that can be used by all organizations.

Overall, I rate Trend Micro Apex One an eight out of ten.

View full review »
Farrukh Hussain - PeerSpot reviewer
Group Head - Enterprise Business at SharpTelSharpTel

I'm a reseller. We sell the product to clients. Some of my customers want DLP and firewall options, and some require endpoint protection. Trend Micro Apex One is powerful when a customer requires protection and not detection. I'm also working with Trend Micro's XDR solutions.

I'd rate the solution nine out of ten.

View full review »
reviewer1578687 - PeerSpot reviewer
Works at South State Bank

We have really had a good experience so far with Apex One.

View full review »
KR
Tata Medical Center logo Senior IT Infrastructure Supervisor at Tata Medical Center

I would advise to conduct a comprehensive comparison, considering not just the initial cost but also the renewal and support costs of Trend Micro in comparison to other companies. From a technical standpoint, it is undeniably a stable product. However, commercially, there are some challenges. Overall, I would rate it seven out of ten.

View full review »
Vikas Saxena - PeerSpot reviewer
Information Technology Manager at BCML

Policy management needs to be improved. Overall, I would rate Apex One a nine out of ten.

View full review »
Yogesh Kumar - PeerSpot reviewer
Senior Manager at Airtel

I have approximately five people for the maintenance of the solution.

I rate Trend Micro Apex One an eight out of ten.

View full review »
EJ
Information security specialist at a energy/utilities company with 10,001+ employees

I rate Trend Micro Apex One eight out of 10. It's an excellent solution that helps companies mitigate attacks from the internet.

View full review »
Ahmed Elmenshawy - PeerSpot reviewer
PS IT Security Engineer at Alex Bank

I would recommend Trend Micro Apex One to other users for stronger security, documentation, and support.

I'm working for a company that is a partner for Trend Micro. We act as an intermediary between the vendor and the customer.

Trend Micro Apex One is more comfortable for administration, and its customer support is good.

If I want to make a ticket for Trend Micro, I can make it via Trend Micro support or contact its partner.

Trend Micro Apex One's capability to defend endpoints against threats is very strong because it uses a signature-based outlet. I can investigate threats using vendors like Trellix and Carbon Black, but Trend Micro Apex One is the first to detect malware, ransomware, and malicious scripts.

Trend Micro Apex One has advanced protection capabilities that adapt to protect against unknown and stealthy new threats. It's very important as the algorithms of Trend Micro communicate with the ApexOne appliance and provide feedback with all of the updated signatures.

Trend Micro Apex One detects ransomware with runtime machine learning capabilities because it has a malware protection module, and it's very important to us.

Trend Micro Apex One can integrate with Trend Micro Ericsson solution and take logs from it. We can integrate Trend Micro Apex One and Trend Micro DDAN.

It is very easy to learn Trend Micro Apex One.

It is easy to administer Trend Micro Apex One.

It took just one day for us to realize the benefits of Trend Micro Apex One from the time of deployment.

Since moving to Trend Micro Apex One, we have seen an 80% reduction in viruses and malware.

Trend Micro Apex One has reduced administrative overhead for us by 100%.

Overall, I rate Trend Micro Apex One ten out of ten.

View full review »
RG
CIO at a insurance company with 201-500 employees

I rate Trend Micro Apex One eight out of ten. I would recommend Trend Micro to companies looking for more than basic antivirus protection. If you need firewalls, application control, device and USB control, Trend Micro bundles all of that. I would recommend Trend Micro to a company that needs to cover all those areas

View full review »
Phuti Teffo - PeerSpot reviewer
SecOps Engineer at a insurance company with 201-500 employees

I would rate Trend Micro Apex One eight out of ten.

Apex One provides virtual patching to protect against vulnerabilities, but we don't use the feature because we are already using Qualys Patch Management.

We have 20 people who use Apex One within our organization, including 10 administrators.

View full review »
AA
IT Manager at Namchow (Thailand) Ltd.

I'm a customer and end-user. I am using the latest version of the solution. 

We do not utilize its ZDR services right now. 

My understanding is the solution offers virtual patching. I'm not sure if I've used it on my system or not. 

I'd rate the solution nine out of ten. I'm satisfied with the service of Apex One. It's easy to monitor.

View full review »
NA
Unit Head Infrastructure at First Woman Bank Limited

I rate Trend Micro Apex One eight out of 10. I would recommend it. 

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CC
IT Support Officer at Alliance Expo(India)

I would rate Trend Micro Apex One eight out of ten.

I recommend Trend Micro Apex One for endpoint security.

I have learned that there are features that assist administrators in granting access to specific servers by adding a MAC address and creating a policy.

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RI
Systems manager at Aluminios Cortizo

Overall, I would rate the solution a seven out of ten. There are some issues with the behavior filtering functionality.

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ZaheerKhan - PeerSpot reviewer
Senior Manager at RQ Net MSC Sdn Bhd

I give the solution an eight out of ten.

We require three people to maintain the solution.

I advise people to focus on data protection and network security as these are the key areas in order to utilize the full benefit of Trend Micro Apex One. This includes data protection loss per the CTAR, which provides cybersecurity with data loss protection, and the networks.

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John Edwards - PeerSpot reviewer
Manager Cyber Security at Dept. of the Premier and Cabinet

We're just a customer. We don't have a business relationship with Trend Micro. We're using the latest version of the solution.

OfficeScan offers basic anti-virus security, but if you're looking for more advanced security features, you really need to look at more sophisticated and modern services.

I'd rate the solution five out of ten.

View full review »
Rodrigo Perez - PeerSpot reviewer
System Administrator at Abu Dhabi University

I would rate the solution an eight out of ten because there's still room for improvement.

View full review »
RS
Director at Eden Infosol Pvt Ltd

I would rate Trend Micro Apex One nine out of ten.

For an organization with 500 to 700 employees, at least two dedicated personnel should be assigned to maintain Apex One if the customer operates multiple shifts. Otherwise, one dedicated personnel per shift is sufficient.

Trend Micro Apex One is a good option for organizations that don't have budget constraints. 

View full review »
RA
Consultant (SOC) at a tech vendor with 10,001+ employees

You need certain skills and a certain amount of knowledge to work with this solution because a lot of things are there. I have been working with Apex One for about five years, and it has been good so far. It is very easy to use, and it gives good protection from threats. I would recommend it to others.

Overall, I would rate Apex One a nine out of ten.

View full review »
BA
Jr. Information Security Analyst at a computer software company with 11-50 employees

I rate Trend Micro Apex One eight out of 10. 

View full review »
MF
System Administrator at Alebra

I give Trend Micro Apex One an eight out of ten.

Apex One is deployed in our government headquarters as well as 50 branches.

For maintenance, we have a technical team that conducts security and policy checks every quarter.

I recommend Apex One to others.

View full review »
Abbasi Poonawala - PeerSpot reviewer
Chief Enterprise Architect at a financial services firm with 10,001+ employees

I would definitely recommend Trend Micro to other potential users.

On a scale from one to ten, I would give Trend Micro a rating of eight.

View full review »
RA
IT Architect

I would recommend doing a proof of concept. I would recommend this product in certain scenarios. If you are just sticking to Apex One and not going for the XDR solution from Trend Micro, you are missing out on modern-day security practices. Just going for Apex One might not help your environment if you are into security and have users based in different locations. I would suggest going for an XDR solution if you are going for Trend Micro. Also, if you are using Microsoft 365 subscriptions or any higher subscription with Microsoft that includes Microsoft Defender for Endpoint, then you can go for Microsoft Defender for Endpoint. It is a good XDR solution, so you can use it instead of investing in another security solution.

Overall, I would rate Trend Micro Apex One an eight out of ten. As a product, it is pretty cool. It delivers what is promised.

View full review »
Syed Waqar Masood - PeerSpot reviewer
Senior Officer Infrastructure Security at a financial services firm with 5,001-10,000 employees

Overall, I would rate Trend Micro Apex One an eight out of ten.

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WAKKAS AHMAD - PeerSpot reviewer
Security Consultant at Mahle

Overall, I would rate this solution an eight, on a scale from one to 10, with one being the worst and 10 being the best.

View full review »
NA
Unit Head Infrastructure at First Woman Bank Limited

On a scale of one to ten, I would rate Trend Micro Apex One at nine. If you are looking for a data solution along with the end point, this would be an option to consider. 

Also, Trend Micro Apex One has DLP options.

View full review »
Vikas Ingle - PeerSpot reviewer
Infrastructure and Security Lead at Vedanta

The product is very good. It's stable, and if you are not looking for a cloud based proxy then you should go for Trend Micro. The pricing is very good, but Cloud proxy pricing is very high.

I would rate Trend Micro Apex One a nine out of ten.

View full review »
SS
Technical Manager at a tech services company with 1,001-5,000 employees

Integration capabilities exist for Trend Micro with its own suite of security products, allowing seamless collaboration. However, integration with Apex One may not be supported regarding other security products from different vendors or OEMs, such as Central One, CrowdStrike, or Palo Alto. Overall, I rate it nine out of ten.

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EK
Owner at a tech services company with 1-10 employees

I'm an independent freelance consultant. I used the solution within the last company I worked for and used it as an administrator and a user. 

I'm not sure if I have noticed a reduction in viruses and malware since moving on to ApexOne. I worked with it for too short of a time period. We never had a real outbreak or anything.

I'd advise those considering the product to do a good proof of concept to really make sure the solution fits. Have your needs and everything in place. Get all the people who will administer the product involved and well-trained. Look at all of the reports as well.

Overall, I would rate the solution six out of ten.

View full review »
MT
Head of Information Technology at a manufacturing company with 201-500 employees

I would recommend Trend Micro Apex One to others. It works well. You can just install it and then forget it.

We have not yet integrated it with other products. I have a cloud EDR solution, but it is still not in production. I have the license, but I have not used it yet.

I would rate Trend Micro Apex One a nine out of ten.

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GI
Senior Enterprise Architect at a healthcare company with 5,001-10,000 employees

I'm not sure which version I'm using at the moment. I don't directly manage the solution at the moment. 

Potential new users need to evaluate their licensing cost and the solution, whether it checks all the boxes and has all the features they need.

I'd rate the solution seven out of ten.

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PB
Head of IT Department at a maritime company with 5,001-10,000 employees

I didn't have any hands-on experience with another system to compare the metrics too. However, I have found the solution to work well.

Trend Micro Apex One gives you a lot of features. You will make good use of it if you have somebody who can attend to the dashboards and do deep security scans. In larger organizations, you would have somebody dedicated and well-trained to oversee the solution. It is important and an advantage to have somebody well-trained and who can receive the value from the information they are able to provide. Otherwise, it will be similar to what we are doing. The solution is sitting on the endpoint, and we are happy that we are not being infected. 

I rate Trend Micro Apex One an eight out of ten.

View full review »
MS
Information Security Specialist

I rate Trend Micro Apex One seven out of 10. 

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Ricardo_Carvalho - PeerSpot reviewer
Senior Information Security Analyst at Genial

I give the solution a nine out of ten.

I recommend the solution to others because Trend Micro Apex One provides good protection.

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MV
Private Consultant at a university with 201-500 employees

I rate the solution a seven out of ten in comparison to SentinelOne and CrowdStrike. 

View full review »
Mangesh Masaye - PeerSpot reviewer
Manager at UPL

I rate Trend Micro Apex One nine out of 10. I don't give it a perfect 10 because of the Active Directory integration. It would make things easier if the Active Directory were integrated more seamlessly. 

View full review »
Vikas Ingle - PeerSpot reviewer
Infrastructure and Security Lead at Vedanta

If you are looking to use this solution, I would definitely recommend it, especially if you are not satisfied with the solution that you are currently using.

I would rate Trend Micro Apex One a nine out of ten.

View full review »
LuisSilva6 - PeerSpot reviewer
Director of Information Technology at a hospitality company with 10,001+ employees

I rate this solution a 10 out of 10. 

View full review »
SD
IT analyst at a tech services company with 5,001-10,000 employees

We're a customer.

We use ApexOne as a service.

I'd rate the solution seven out of ten overall. 

View full review »
Hussain Nogama - PeerSpot reviewer
IT Administrator at TGTC

I am looking to upgrade Trend Micro Apex One to another solution. Both Kaspersky and SentinelOne, are under my budget and I am planning to move to one of them soon.

We are looking for a change because I have Windows 7 which is considered a legacy OS. It has been made completely obsolete by Microsoft. We're planning to update our machine to Windows 11 and then we will think of changing the Trend Micro Apex One. I have not found a good deal or sales, I would stick with Trend Micro Apex One because I have never faced any problem. Whatever I want, this solution has. I cannot give you any negative feedback. We are using two threat protection solutions. We have different locations and they are in different countries. In some countries, we are using Kaspersky and Trend Micro Apex One, and they both are on the same platform.

We have not purchased the EDR module for Trend Micro Apex One, we use the basic endpoint. At this moment I'm looking for the EDR option, endpoint detection response, and the rollback. Trend Micro Apex One Apex One doesn't have the rollback feature.

I rate Trend Micro Apex One an eight out of ten.

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Pangeran Napitupulu - PeerSpot reviewer
Presale consaltant at a manufacturing company with 1,001-5,000 employees

I would rate the product a nine out of ten. 

View full review »
NP
DGM-IT at a construction company with 10,001+ employees

I would recommend Apex One to other people. But it is a little bit of a pricey product. If they are able to pay this costly price, then definitely, I can recommend it.

On a scale of one to ten, I would give Trend Micro Apex One an eight.

View full review »
AD
Assistance Manager-IT at ONGC Petro additions Limited

I would rate Trend Micro Apex One a nine out of ten.

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SA
Network Security Engineer at S&T Bulgaria

We are both a distributor of this product as well as a customer.

I'd recommend the solution to other companies. We don't just offer it to clients. We use it ourselves. We believe in the solution. We see the value in it.

I'd rate the solution at a nine out of ten. Although there are some improvements to be made, it's a very complete product with good flexibility and a good level of flexibility.

View full review »
CV
Information Security Manager at a financial services firm with 1,001-5,000 employees

As a whole, I would rate Micro ApexOne a seven out of ten.

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Nadeem Syed - PeerSpot reviewer
CEO at Haniya Technologies

I rate Trend Micro Apex One a nine out of ten.

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IK
CSO at SBV

I would rate Trend Micro a ten out of ten. 

The only thing that I would be presumptuous enough to tell Trend Micro they need to improve is that they need to have a bold interface for a C level executive so that they can look at a screen and see the holistic picture of what the state is giving them. 

View full review »
RA
CISO at Estafeta Mexicana

Focus on the productivity gains that you will have. We don't have a lot of security experts in the company. We are a very small team, so we need to be very productive with the products that we have.

I would rate this product at nine out of ten. It has a lot of the capabilities that we need.

View full review »
EP
Cyber Security Lead at Delaware North

Do not believe the marketing hype. Talk with implementers of the product. Replace the solution with Sophos.

Most important criteria when selecting a vendor: functionality, price, and skill.

View full review »
JK
Head of Business Development at a tech services company with 51-200 employees

We use the solution in-house. We also resell it and are integrators. 

We're using the latest version of the solution.

I'd rate the solution seven out of ten.

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HY
IT Engineer at a healthcare company with 10,001+ employees

I rate Apex One eight out of 10. I would recommend it for home-based users. My only real issue with Apex One is the response time from support. 

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Victor Arceo - PeerSpot reviewer
IT Operations Section Head at Toyota Motor Philippines Corporation

I would recommend this solution to others.

I rate Trend Micro Apex One a ten out of ten.

View full review »
JM
IT Administrator at a manufacturing company with 501-1,000 employees

I would rate Trend Micro Apex One a nine out of ten.

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WG
System Engineer at a comms service provider with 11-50 employees

We are resellers of Trend Micro.

We're using the latest version of the solution. I'm not sure of the exact version number.

We use various deployment models, including on-premises and cloud.

In general, I would rate the solution nine out of ten. Our customers, for the most part, have been quite happy with the solution and its level of security.

View full review »
HR
Presales & Implementation Engineer at a tech services company with 11-50 employees

I think Apex One is a very good product for end-users. Some of the features you get here are also available in Symantec which is a better package, but Apex One is a better end solution. Symantec and McAfee both have good solutions but Apex One and Symantec are the best for end point security. For singular implementation, Apex One management is great for application control and deactivation.

I would rate this solution a 10 out of 10. 

View full review »
DK
Regional Sale Manager at Cyber Labs

We are using the SaaS version, but there's on-prem available as well.

Overall, I would rate this solution a nine, on a scale from one to 10, with one being the worst and 10 being the best.

View full review »
CB
Manager of Information Technology at a engineering company with 201-500 employees

It seems like there is a disconnect between the Trend Micro Team and Microsoft. Microsoft is constantly pushing updates and builds, and there is a delay from the Trend side when updates are released. 

As of now when we start reading that Microsoft's finalizing a build we start scrambling and reading Trend Micro blogs trying to figure out if it supports it.

Every solution has its problems, but It is a solid product. The question becomes one of whether there is value in it for the dollar. Does it do what it needs you to do? Has it been working and providing defense? The answer is yes on those fronts.

They have tried very hard to develop a cohesive product that supports us, that offers the ability to scan for viruses and scan for malware. It doesn't hit everything, but the more that I look at different solutions, no solution is a panacea and a magic bullet, and anyone who tells you there is, is not being truthful.

The question becomes, is the manual work outweighing the value that the solution adds? For us, we can handle the updates but when we started to really have a lot of issues where users, especially now in COVID times, working remotely have their machines crippled by the scans  and taking a long time, chewing up a lot of CPU,  users become frustrated with the solution.  We spent the last two months chasing ghosts and trying to troubleshoot. It was frustrating. 

As the leader of our IT organization, I need to ensure the stability and usability of all systems for all users.

I still think that the product has value, but I've just experienced a lot of pain points to realize that it's becoming cyclical for us, and the pain points are becoming too much.

We are in POCs with other products but we may find that they are just as bad and may stick with Trend.

I would rate this solution an eight out of ten.

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TS
Technical Associate at Intimesolutions

I'm using the latest version of the solution. It's on the cloud and, therefore, always the latest. 

I'd recommend the solution to others who would like to try the solution. It offers good customer-facing protection. We've had customers that have avoided items like ransomware and malicious attacks.

I would rate the solution nine out of ten overall. We've been pleased with its security capabilities. 

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MS
Cyber Security Architect at a computer software company with 51-200 employees

My advice to others is if they want to protect their end-users, this is a great solution when compared to similar products.

I rate Trend Micro Apex One a nine out of ten.

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Nadeem Abdulla - PeerSpot reviewer
Assistant Manager - IT Infrastructure at Taghleef Industries SpA

Overall, this is a good solution and I can recommend it.

I would rate this solution an eight out of ten.

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MZ
PS & Technical Manager at a integrator with 11-50 employees

As a salesman, I encourage the customer to buy the full suite for the engines.

The biggest lesson I learned is about the EPR solution. Some people say it's easier to use this type of product. This is the next generation of antivirus technology.

I would rate this solution as seven and a half out of ten. We work with a lot of solutions, like Carbon Black, McAfee, Symantec, etc. There are features and benefits to each of these.

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LK
Solutions Architect at a comms service provider with 11-50 employees

I would recommend this solution who are interested in endpoint security.

I would rate Trend Micro Apex One a ten out of ten.

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DR
Head Cyber Security at a retailer with 10,001+ employees

I would recommend this solution to others.

I rate Trend Micro Apex One a seven out of ten.

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it_user1406394 - PeerSpot reviewer
Technical Lead Specialist at Hitachi Systems, Ltd.

We're quite familiar and regularly work with Trend Micro products. 

The solution is endpoint protection bundled with a couple of more features, with basically a lot of DLT application filtering, et cetera.

We are a system integrator. We offer tech support and help our customers. We sell Trend Micro licenses to companies.

I'd recommend the solution. It's very nice. We've supplied it to many clients with very good results. We haven't received any complaints at all and our agents are satisfied with the solution.

Overall, I'd rank it nine out of ten.

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BV
Technical Engineer at Hitachi Systems, Ltd.

Overall, I rate the solution a ten out ten.

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CM
Head of IT Service and Infrastructure at a construction company with 5,001-10,000 employees

I would recommend it for some infrastructure. I would rate Trend Micro Apex One a seven out of 10.

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NA
IT Manger at Dubai precast LLc

We are just a customer. We don't have a business relationship with the organization.

In general, I would rate the solution at a seven out of ten. It's okay. We've mostly been happy with it.

This product basically a traditional antivirus system. Similar to McAfee and Symantec, Trend Micro, is based on traditional antiviruses. They have made improvements on some things, however, at the enterprise level, we know that these days we need a second layer of protection, specifically for malware. That is why we are using two solutions - Trend Micro plus Cisco AMP. AMP is specific to malware protection. Trend Micro handles the traditional antivirus side. It's very difficult to trust just one solution these days. We need to make sure we cover all the protection layers. 

Trend Micro claims that basically, Apex One is an enterprise level solution. We have been using last five years, and, so far, we haven't experienced any problems. Therefore, it's safe to say that we can recommend a product like this to other mid-level or small enterprises.

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BS
CIO at a manufacturing company with 201-500 employees


I would rate this solution a six out of ten.

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it_user1193670 - PeerSpot reviewer
System Administrator at a manufacturing company with 1,001-5,000 employees

As a current user of Trend Micro, I would recommend it, it does the job. It works fine and usually stops different virus attempts. The management is really good, you can see everything on the dashboard. If someone downloads some kind of infected file or some malicious file, we can see it and it usually gets blocked automatically.

I would rate Apex One an eight out of ten. 

In the next release, I would like to have the ability that if something happens, then we have a record of what exactly has occurred on the station, how it started and how it evolved and eventually, in case something bad happened, something malicious gets through and it wasn't recognized in the signatures and the station got infected so that we can later come and analyze and investigate it and see what exactly happened and learn from it actually for the next time.

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HB
Network & Security Administrator at a logistics company with 501-1,000 employees

We are talking about the smart scan, office scan. 

The solution is integrated in the system quite well. 

There are around 400 users making use of the solution in our organization. 

I would, indeed, recommend the solution to others. 

Trend Micro Apex One constantly provides us with updates and affords the systems good protection, so I rate it as a ten out of ten. 

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MA
Senior System and Network Administrator at hamat

I rate Trend Micro Apex One a seven out of ten.

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Shantanu Adsule - PeerSpot reviewer
Information Technology Infrastructure Engineer at eTelic Inc

I would recommend others to try another solution if pricing is a concern because the cost can be high for companies and there are cheaper solutions.

I rate Trend Micro Apex One seven out of ten.

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ZG
Head of IT at a financial services firm with 11-50 employees

On a scale from one to ten, I would rate the platform a nine.

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SJ
Senior Security Engineer at a tech services company with 11-50 employees

We're partners. 

I'm working with the latest version of the solution. 

I'd recommend cloud deployment as it is so fast to set up and easier to maintain.

I'd rate the solution eight out of ten.

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MP
Senior Manager Information Security at a financial services firm with 1,001-5,000 employees

We're just a customer.

On a scale from one to ten, I would rate this solution at a nine. It's been very good. We've been happy with the results so far.

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AS
IT System Engineer for Windows Environment at a tech vendor with 201-500 employees

The maintenance of the solution is not difficult.

We are looking into using Microsoft solutions instead of Trend Micro Apex One.

I would recommend this solution to others.

I rate Trend Micro Apex One an eight out of ten.

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AO
Senior System Administrator at a financial services firm with 1,001-5,000 employees

I would recommend this solution to others.

I rate Trend Micro Apex One a nine out of ten.

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MN
Assistant ISO at Hexagon AB

I rate Trend Micro Apex One as a 7.5 out of ten. 

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BG
Sr.Customer Engineer- Projects at a tech services company with 201-500 employees

Trend Micro Apex One is a good product, with the inclusion of more features. 

Some projects will involve the implementation of the solution and others will be upgraded versions from OfficeScan to Trend Micro Apex One or Apex Central. Our control manager has switched to Apex Central. Sometimes a small company will be involved and at other times the implementations.

The solution is both cloud-based and on-premises.

We have around 20 customers using the solution.

I rate trend Micro Apex One as an eight out of ten. 

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GF
Infraestructura & Seguridad TI at a pharma/biotech company with 51-200 employees

I would recommend this solution. Apex One has to make some changes to the scanning process. That's a negative point, but on the other hand, we get good support that responds almost immediately to our requests. 

I would rate Trend Micro Apex One a seven out of ten.

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SN
General Manager at a tech services company with 11-50 employees

I would recommend this solution to others.

I would rate Trend Micro Apex One an eight out of ten.

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TG
Lead Systems Engineer at a computer software company with 10,001+ employees

I would recommend this solution. However, we have found that CrowdStrike is better.

I rate Trend Micro Apex One a six out of ten.

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NR
Network Specialist at a computer software company with 1,001-5,000 employees

I'm an infrastructure consultant, not part of the security team. My company is a system integrator in Thailand. We have many, many silos, e.g. we have the security, data, network, and development teams. My role is under the network team.

I wouldn't recommend Trend Micro Apex One to other users who want to start using it.

My company pays for the license of this software, but I don't know if it's a monthly or a yearly subscription.

My rating for Trend Micro Apex One is a five out of ten.

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JZ
Product Specialist at a comms service provider with 501-1,000 employees

This product is easy to use, doesn't consume too much in terms of resources, and has automatic scanning. Because of these features, I recommend it to other users.

I would rate this solution an eight out of ten.

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SM
Executive at a manufacturing company with 11-50 employees

This is a mature product that is nice to use.

I would rate this solution an eight out of ten.

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TM
DSI at a museum or institution with 201-500 employees

I think the solution is a classic, really basic software. It's good enough. The footprint on the computer is not very heavy, it's not heavy at all and I think it has a good signature database. From holistic function, it gives a good enough performance.

I think they have additional features but not for the new products with new licenses and all the new protections like the EDL or remediation. I think they added new features, but you have to pay, they did not just scale the basic product but I think it's about marketing and income.

I would recommend this product for endpoint protection. Not for the hosted email security and other services on the emails.

I would rate this solution at seven our of 10.

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NY
Manager at a consultancy with 1,001-5,000 employees

Depending on the requirement, I would recommend this solution, although it should have more granular reporting.

I would rate this solution a nine out of ten.

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it_user8769 - PeerSpot reviewer
Technology and Information Systems Manager at a construction company with 501-1,000 employees

I would rate this solution an eight out of 10. 

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EW
Head of Pre-Sales at a tech services company with 51-200 employees

I would recommend this solution. I would rate Trend Micro Apex One a nine out of ten.

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it_user1237101 - PeerSpot reviewer
System Engineer at Connex Information Technologies

This is definitely a product that I recommend. That said, there is no product on the market that is 100%.

I would rate this solution a nine out of ten.

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it_user1033257 - PeerSpot reviewer
Operations Manager at a financial services firm with 201-500 employees

This is a product that I recommend, as it does exactly what it's supposed to do.

The biggest lesson that I have learned from using this solution is that it's difficult to always be one step ahead of the guys that are introducing malware, but I think that Trend Micro is doing a good job. They are always updating their product.

Overall, I am very happy with this solution, and it does what is advertised.

I would rate this solution an eight out of ten.

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KR
Senior Executive at a leisure / travel company with 201-500 employees

I rate Trend Micro Apex One a four out of ten.

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AA
Networking & Security Specialist at a tech services company with 51-200 employees

We're systems integrators. 

We're using the latest version of the solution right now.

Overall, I would rate the solution at an eight out of ten. We've been mostly happy with the product and its capabilities.

I'd recommend the solution to other users and companies.

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MB
Network Administrator at a computer software company with 11-50 employees

I would rate OfficeScan a five out of ten.

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HR
Presales & Implementation Engineer at a tech services company with 11-50 employees

We're just a customer. We don't have any professional relationship with the company.

We're using the latest version of the solution.

Apex One is the best solution for endpoint security due to its many wonderful features, and fast data protection. 

On a scale from one to ten, I'd rate the solution at a ten.

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KH
VP - Engineering and Customer Solutions at a comms service provider with 51-200 employees

I would recommend Apex One, probably the upgraded version. Maybe the XDR will meet today's needs, i.e. the XDR upgraded version. I would give Trend Micro Apex One 7 out of 10.

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SA
Assistant Manager at Virus Rescuers

We are a reseller so we recommend the product to our clients.

We work with the public cloud deployment model with Trend Micro as the provider of the cloud.

I would rate the solution 7.5 out of ten.

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SR
Solutions Engineer at a tech services company with 11-50 employees

I would recommend to install and implement this solution. It is a good solution. For every solution, there'll be pros and cons. 

I would rate Trend Micro Apex One an eight out of ten.

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SM
Technical Security Consultant at a computer software company with 501-1,000 employees

I would definitely recommend Trend Micro, especially if they have a low budget.

If they have a larger budget then I could suggest Sophos, which is also a very good product.

It is all dependant on the customer's budget.

I would rate this solution an eight out of ten.

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AE
Cyber Security Engineer at a tech services company with 201-500 employees

I rate Apex One eight out of 10. I recommend it. It is more generic than Kaspersky, and I would say it's more effective than most competing solutions. 

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KK
Sr. Manager - Solution Architect at a tech services company with 501-1,000 employees

We are selling this product. We would definitely recommend this solution to others who are interested in using it.

I would rate Trend Micro Apex One an eight out of ten.

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SK
Security Engineer at a tech services company with 51-200 employees

I would recommend this solution and rate it a nine out of 10. 

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it_user4431 - PeerSpot reviewer
IT Administrator at a tech services company with 1,001-5,000 employees
We tested it out first using our test environment and it worked great during installation, client update, monitoring and removal process. The best part is that it protects windows servers, windows workstations and Mac OSx. View full review »
Buyer's Guide
Trend Micro Apex One
March 2024
Learn what your peers think about Trend Micro Apex One. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,415 professionals have used our research since 2012.