Trend Micro Deep Discovery Analyzer Customer Service and Technical Support

Network Support Specialist at a financial services firm with 5,001-10,000 employees
We deal with the support here in Egypt. There is a team from Trend Micro that covers Egypt. They supported us from day one, from implementation to troubleshooting of any issues or problems that we faced throughout our time dealing with Trend Micro. We have been using them not just for Deep Discovery, but for a couple of years on different products that we introduced into our network. They have been more than helpful in regards to support and helping us understand their products better. View full review »
Sanjeet Kumar Bhuyan
Security Consultant and Cybersecurity Support at a tech services company with 1-10 employees
The technical support is good. They're immediately in contact with us the moment we reach out to them. That's never been a problem. We've been quite satisfied with the level of service they've provided. View full review »
Dmytro Ostapenko
Pre-Sales Engineer at Elcore Distribution AG
We haven't had the need to contact technical support. It's very easy to use. View full review »
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