Trend Micro Deep Discovery Analyzer Room for Improvement

reviewer1193289
Network Support Specialist at a financial services firm with 5,001-10,000 employees
We haven't dealt with any issues in either the product itself or the graphical interface so far. I haven't seen anything that requires improvement as of now. I believe maybe with time we will see something because we have only been using this product for six months. With time, we might be able to identify certain aspects that we face in the future that could give us a better understanding of what requires improvement. As of now, however, I don't see that there is an improvement needed for the product as it is. We have multiple other products that really have a non-friendly user interface. Deep Discovery compared to them is much easier. Trend Micro has also given us a quick course on how to use it. I might say I love them now. I think the interface itself is quite friendly to deal with adding, changing, or troubleshooting itself. There are certain aspects of flexibility in the policies that should be added to Deep Discovery. At times, we are limited to a certain policy or certain changes that can be added or configured. I believe that certain infrastructures or networks require a little bit more flexibility to make changes throughout the full software, enabling users or admins to cover all the requirements needed. View full review »
Dmytro Ostapenko
Pre-Sales Engineer at Elcore Distribution AG
We'd like to see more video guides. I'd also like for them to increase the numbers of different virtual images. Now the solution can use only three different images. For example, it's Windows 7, Windows 10, and the Windows servers are 2016. Only three of them at the same time. It would be more useful if the solution can operate with around five or six different images like Windows 7 2019, Windows 8.1. I would like the ability to analyze all files in our internal network, at the same time on different operating systems. Not just three of them, but as many as possible. View full review »
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