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Trend Micro Deep Security OverviewUNIXBusinessApplication

Trend Micro Deep Security is the #1 ranked solution in our list of top Virtualization Security tools. It is most often compared to Trend Micro Apex One: Trend Micro Deep Security vs Trend Micro Apex One

What is Trend Micro Deep Security?

The Trend Micro Cloud and Data Center Security solution protects applications and data and prevents business disruptions, while helping meet regulatory compliance. Whether you are focused on securing physical virtual, cloud, or hybrid environments, Trend Micro provides the advanced server security you need  with the Trend Micro™ Deep Security™ platform.

Trend Micro Deep Security is also known as Deep Security.

Trend Micro Deep Security Buyer's Guide

Download the Trend Micro Deep Security Buyer's Guide including reviews and more. Updated: October 2021

Trend Micro Deep Security Customers

Rush University Medical Center, Guess? Inc., Mazda Motor Logistics Europe, MEDHOST, KSC Commercial Internet Co., Ricoh Company Ltd., Square Enix, SoftBank Telecom, Telecom Italia, United Way of Greater Atlanta, A&W Food Services of Canada

Trend Micro Deep Security Video

Pricing Advice

What users are saying about Trend Micro Deep Security pricing:
  • "It is a very expensive solution. It would be nice if they lower its price. Its license is based on the machines."
  • "It's more expensive than other solutions, such as Sophos and Kaspersky, as an endpoint solution."
  • "We are paying approximately $50,000 each month, it's definitely expensive."

Trend Micro Deep Security Reviews

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Sachin B
IT Executive at IFB
MSP
Top 10
Each and every IP connecting to the server gets scanned so we can block whichever IPs do not belong to us at the firewall

Pros and Cons

  • "In terms of valuable features, I would say its intrusion prevention. Each and every IP connecting to the server gets scanned so we know everyone who is accessing our server and we can block whichever IP's do not belong to us at the firewall."
  • "As for what could be improved, I think it should come with an XDR facility without any extra cost. They're always releasing new features, but we need to pay extra for them."

What is our primary use case?

We are using two products. One is Trend Mirco Deep Security, and the other is Apex One. We use Apex One for endpoint protection and Deep Security for server protection.

It scans for intrusion prevention and the forensics of any threats.

How has it helped my organization?

On the product side, they have done multiple upgrades. When we started with Trend Micro they offered us the OfficeScan agent. It is a malware product. After that, it upgraded to Worry-Free. Then we moved to Apex One. So Trend Micro offered all the upgrades. Since we are in the manufacturing industry our focus is mainly on production and we don't consider IT much. In this regard, we are not upgrading our hardware much. We are using the same hardware for five, six, seven years.

However, Trend Micro does not support less than Windows 7. So that is a drawback for us. Otherwise, the functioning of the product is very good.

What is most valuable?

In terms of valuable features, I would say its intrusion prevention. Each and every IP connecting to the server gets scanned so we know everyone who is accessing our server and we can block whichever IPs do not belong to us at the firewall.

Another valuable feature is its lightweight nature. It is only 25 MB deployed in the server, yet it works smoothly, and everything is automated, including the updates and scans. We have scheduled scans that give us a weekly report.

What needs improvement?

As for what could be improved, I think it should come with an XDR facility without any extra cost. They're always releasing new features, but we need to pay extra for them. Our management is a little conservative about paying for new features. So if they're upgrading something or coming out with a new technology, they should provide it to the existing users. Recently, I attended a webinar that XDR gave about their new threat finding features and we have not received them yet. They are not giving it to existing customers. They are only offering it for purchase. It is for threat forensic reports.

I'm not asking for free, since we are already paying. Whenever they come out with a new thing, they should integrate it with the existing product. That is my opinion.

Additionally, we need a complete web reputation. We need to be able to do forensics for any incoming threat, to find details of the source of the threat, and to catch the '"enemy."

For how long have I used the solution?

We have been using Trend Micro Deep Security for the last two years.

What do I think about the stability of the solution?

In terms of stability, it is very good at finding malware, threats, etc... There is no virus problem, no external threats, no data leak. It is good for now.

We have not experienced any bugs, or glitches, or crashes.

Which solution did I use previously and why did I switch?

Before we started using Trend Micro were using McAfee. We switched because we got a ransomware attack back in 2016. It wasn't safe enough. It was one of the first attacks in India and our management said that McAfee was not ready for it. They had not upgraded their signature and it had multiple systems attacked. After that, management decided to switch to another product and that's when we started using Trend Micro. For the last four or five years we have not had any problems.

How was the initial setup?

The initial setup and deployment are not complex. The infrastructure is very good to operate. 

The deployment of the agent is very lightweight. It takes about 10 minutes to complete. 

What about the implementation team?

We deployed under the consultation of Trend Micro. But I can also manage it. When we run into any actual problem only then do we contact Trend Micro. Otherwise, it is running smoothly.

Which other solutions did I evaluate?

As a user, I am not finding any drawbacks or problems in this security product. But I do see in some forums comments about issues other customers are facing. I know there are multiple products in the market that are maybe better than Trend Micro. That is why I came to your site and researched other solutions. I have found that Palo Alto is better than Trend Micro. But we have not tested it yet, so I requested from Palo Alto Networks to show us some other products. They are coming next week to show us. If we find that they are better than Trend Micro we will switch. But overall, Trend Micro is working very well.

We had also evaluated Symantec in the past.

What other advice do I have?

I am satisfied with the product. As I mentioned, sometimes we feel some other features should be included. For example, the complete system control and web reputation. Regarding web reputation, I am a little limited because although we are blocking some sites, they are able to access those sites from out of our network. In other words, the restriction should be permanent whether it is done on-premises or on the internet. That is a drawback.

I can recommend it because it is good product. I have experience with other products as well and they have failed in the security field. That why I'm working with Trend Micro now.

The user interface in Trend Micro is very helpful. They have some study videos and some process videos included in the portal itself. So when we are in any system or get a warning or any critical error we can resolve it on the spot because we have the solution attached to the data error. That is something good thing they have done in the portal. With the instructions they have given we can see what we need to do so we can get it resolved by our self. We can learn the things on our own with no need to go to support. 

On a scale of one to ten I would rate Trend Micro Deep Security an eight.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
GG
Technical Director at a security firm with 1-10 employees
Real User
Top 5Leaderboard
Scalable and secure with an easy initial setup

Pros and Cons

  • "The solution is quite secure."
  • "The product isn't very user-friendly."

What is most valuable?

As a security competency company, we play a lot on this product. For us, it's one of the best for data center solutions. Deep Security is something that is a classic antivirus. However, it uses two-function device control. Everything is inside. We have virtual patching capabilities, which are very interesting in Deep Security. Virtual patching is just a host IPS solution which, if there is a delay in installing the patch, the patch is available by the editor.

It's a good product overall.

There is not a lot of bugs like you have in other antivirus solutions. It's quite stable. 

The initial setup is pretty easy.

The solution is scalable. 

The solution is quite secure. 

What needs improvement?

The main drawback is that it's complicated. With Trend Micro solutions, everything is complicated. Deep Security has its own management console, and every product in Trend Micro has its own management console. Everything is siloed. Now, they are trying now to connect everything inside the main control management or reporting console, however, it's still not a central management console. It makes for a lot of work when applying policies and security solutions.

The product isn't very user-friendly.

It's a bit old-fashioned in its design and approach.

While, for example, McAfee might have a new version every two months, Trend Micro might not release a new version for two years. While it's very stable, it could be a bit too long in-between versions.

It would be ideal if the solution communicated better with other security solutions from other brands. This is an issue. They need to open up their API or give access, or exchange information with other security products so that everything can communicate together, learn from each other, and block malicious threats better.

For how long have I used the solution?

We've been using the solution for a long time. It's been three or four years or so.

What do I think about the stability of the solution?

The stability is very good. There aren't a lot of bugs or glitches. In comparison, for example, Sophos has some bugs and McAfee has a lot of bugs. When they give you a new version, you know that you have to wait for the service pack, to be sure that it will be up and running in production.

This product doesn't crash or freeze. It's reliable. 

What do I think about the scalability of the solution?

The thing users need to understand about the solution is that Deep Security is not by default meant to manage 100,000 PCs. It's for data centers, and it's for less than 300 servers at the same time. That said, even a big company doesn't have a lot of servers available. In terms of scalability, we don't find a limit for the moment based on the customer base we have.

You can also scale via the cloud. It's very flexible and you can deploy on command, on a virtual server in the cloud. 

How are customer service and technical support?

We've dealt with technical support in the past. We only call them, from time to time, if we can't figure out the answer ourselves. While four or so years ago they weren't as fast, not we get a quick response. Over the past year, we've been quite pleased with the level of support.

Which solution did I use previously and why did I switch?

We're familiar with older versions of McAfee. We are playing with Sophos for the UTM, the NG Firewall, and for the antivirus, Sophos Intercept X. I've also worked with Kaspersky.

Which is best depends on the client. While Kaspersky, for example, is good for smaller clients, Trend Micro is better for medium to larger ones. However, the solution isn't something you just set and forget. You have to take details, verify, validate, and be aware that a small change will not produce too many logs on the threat detection.

How was the initial setup?

The implementation process is not very complex. If the initial setup is just replacing a competitor antivirus with Trend Micro, it's very easy. The only thing you have to be sure of is that you are setting up the right functionality. Trend Micro Deep Security, has a lot of functions. If you want a classic antivirus, there are very few functions to set up. However, if you want a specific functionality, there may be more steps. There will be more fine-tuning that is required to make sure you are well-protected.

When you have start Deep Security on something that was not equipped with an antivirus, or equipped with, let's say, Bitdefender or Windows Defender, you have very few protections. If you don't take care of covering all these safety functions, you'll be vulnerable. That said, you need to be careful of which functions you activate. You need to make sure it makes sense in terms of the rest of your setup.

What other advice do I have?

It's been one of the four main antivirus solutions, deployed in an industrial way. We've been quite happy with it. You can deploy it on-premises or the cloud, and it's possible to use it with Windows and Linux.

I'd rate the solution at a nine out of ten. We've been very happy with it and found it to be quite secure. 

Of course, next-generation solutions such as Crowd Strike or Carbon Black are game-changing. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Learn what your peers think about Trend Micro Deep Security. Get advice and tips from experienced pros sharing their opinions. Updated: October 2021.
543,089 professionals have used our research since 2012.
Nadeem Syed
CEO at Haniya Technologies
Real User
Top 5Leaderboard
Cloud-based, great for patch management, saves time, and can be installed remotely

Pros and Cons

  • "Patch management is most valuable. The major selling point of Deep Security is that it is based on the cloud. Deep Security is for the servers and databases of data centers, and generally, for patch management, you have to shut down the machines, and then you have to restart them. So, they need shutdown time, which is a cost. Big enterprises don't want to shut down their database or their data center for any kind of patch. Deep Security creates a wall and downloads all patches. You install it on the cloud. So, it saves your server from any kind of intrusion or any kind of penetration, and whenever you get a chance or time, in six, eight, or nine months, you can physically download or install all those patches in one go. So, it saves you time. It also saves your shutdown time and keeps your data center safe."
  • "It should have XDR and EDR integration. It would be nice if they can tie it up with an XDR or EDR."

What is most valuable?

Patch management is most valuable. The major selling point of Deep Security is that it is based on the cloud. Deep Security is for the servers and databases of data centers, and generally, for patch management, you have to shut down the machines, and then you have to restart them. So, they need shutdown time, which is a cost. Big enterprises don't want to shut down their database or their data center for any kind of patch. Deep Security creates a wall and downloads all patches. You install it on the cloud. So, it saves your server from any kind of intrusion or any kind of penetration, and whenever you get a chance or time, in six, eight, or nine months, you can physically download or install all those patches in one go. So, it saves you time. It also saves your shutdown time and keeps your data center safe.

Along with patching, they also provide antivirus protection on the servers.

What needs improvement?

It should have XDR and EDR integration. It would be nice if they can tie it up with an XDR or EDR.

Its price is also quite high. It is more expensive than other products for patching. So, it would be nice if they lower its price.

For how long have I used the solution?

We have been providing this solution for about two to three years.

What do I think about the stability of the solution?

It is very stable. That's why it is doing so well. They have already captured 90% of the financial market in our country.

What do I think about the scalability of the solution?

I won't say that it is scalable. It is the final product, but it has a few add-ons. You can add other products of Trend Micro, for example, XDR or EDR, along with DDI, but you can't scale Deep Security to another level. It is the final product.

It is a very expensive solution, so it has mostly been used at an enterprise level. Around 90% of the customers belong to the financial sector, and around 95% of banks in Pakistan are using it.

How are customer service and technical support?

They have a pretty good support system. The best part is that they have their support team on the ground in Pakistan. They also have a support team back at their headquarters. Along with that, they have built a support team at the distributor level. They have also trained the partners. So, support is quite good and efficient.

How was the initial setup?

Its installation is pretty easy. You can do the installation remotely because it is on the cloud, so you have access from anywhere.

Installation duration depends on how many servers you have, but it normally takes about four to five days. It is not just the installation. After installing it, you also have to do testing and other stuff.

What about the implementation team?

You do need certified engineers for it.

What's my experience with pricing, setup cost, and licensing?

It is a very expensive solution. It would be nice if they lower its price.

Its license is based on the machines.

What other advice do I have?

I recommend Deep Security to almost all of my customers. It is a very good product. I would rate Deep Security a nine out of 10.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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MT
Security Engineer/Architect at Telecom Italia
Real User
Top 5
Versatile, works with any operating system, and integrates well with the cloud.

Pros and Cons

  • "It integrates well with the cloud; for example, AWS, and Google Cloud Provider."
  • "The problem with this solution is that if you go on large sites you have to have an external database, which would increase the cost."

What is our primary use case?

We are service providers for our customers. We are using Trend Micro Deep Security as an anti-malware and as an complete endpoint protection solution for server. The primary use case is data center security.

How has it helped my organization?

Our cloud hosting proposal has grown up with Trend Micro endpoint products fron officescan on to Deep Security. We propose it also on premise for our customers.  The antimalware engine is really effective.

What is most valuable?

This product has many features and it works with every operating system and any kind of endpoint. It's widespread.

Monitoring is good, and they also can protect DevOps/Docker enviroment.

It integrates well with the cloud; for example, AWS, and mow Google Cloud Platform.

What needs improvement?

One problem with this kind of  products is scaling. If you go on large sites you have to have an external database, which would increase the overall solution cost.

The solution offers many features aside from antimalware, lile Host FE and IDS/IPS, File integrity monitoring and so on, but if you use it to protect deliering agents on hosts you'd better verify the amount of host resources (ram)  utilized by DS agent itself.   

For how long have I used the solution?

We have been working with this solution for more than five years. We also delivered Deep Discovery suite products ad advanced ATP solution.

What do I think about the stability of the solution?

At one time we had some issues, but not anymore. It's quite a stable solution.

What do I think about the scalability of the solution?

It's on of the best scalable antimalware solution as the amount of protected endpoints grows.

How are customer service and technical support?

We have support here in Italy and we contact them directly. We have a good relationship with our local support.

Overall, we are quite satisfied with technical support.

How was the initial setup?

The initial setup is complex.

The time for deployment depends on the size. You have different installations for different sizes.

What about the implementation team?

we integrated it with vendor engineering assistance. The level of their assistance team is high,  they have skilled and expert people

What's my experience with pricing, setup cost, and licensing?

It's more expensive than other endpoint protection solution. It's not the cheapest.

Which other solutions did I evaluate?

for our customers i also evaluated: Symantec, Kaspersky, Sophos. Bitdefender

What other advice do I have?

I would recommend Trend Micro Deep Security. 

If you need a versatile solution that covers many different needs or requirements, Trend Micro Deep Security is very good. It's a broad-spectrum product.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: we use Deep Security in our own Datacenter as actual users but also as system integrators for our customers
RK
Founder at a financial services firm with 1-10 employees
Real User
Top 20
Protects vulnerabilities; automated virtual patching is a very good feature

Pros and Cons

  • "Automated virtual patching is a good feature."
  • "Requires simplification, a fair amount of trouble shooting required."

What is our primary use case?

Our primary use case is for endpoint protection and email as well as web protection. We are stacking our servers once a month and vulnerabilities are checked every day. I'm a senior director in the company and we're a customer of Trend.  

What is most valuable?

Automated virtual patching would be the most valuable feature. Deep Security has an option called recommendation scans. Once that feature is enabled, it scans the endpoints for these vulnerability questions and the tool can implement the rules to prevent the vulnerability found in this batch.

What needs improvement?

This is a very good tool but I don't find it to be a particularly user friendly solution, a lot of trouble shooting is required. I believe it needs simplification, without that they will run into continual problems. For now the solution requires spending a lot of time on module issues and anti-malware modules. We also have issues with scaling and this area could be improved. Adding one additional end point means you need to re-input all the other end points. If you have 1,000 users, that is not possible in real time. Each time we deploy new managers we need to connect with all endpoints and they need to be re-entered. 

For how long have I used the solution?

I've been using this solution for three years. 

What do I think about the stability of the solution?

This solution is stable. 

What do I think about the scalability of the solution?

The scalability is very good and as we grow we are expanding our tool networks.

How was the initial setup?

The setup is straightforward. We initially procured the tool for 50 people and we've now implemented it for 200. There are many new customers coming in so we're looking to scale it to 1000 plus endpoints.

What other advice do I have?

I am completely satisfied with this tool but we still plan to implement with the Symantec Endpoint Protection for the upgrade segment. We want to use a different tool for endpoint security because if there are any bugs in Trend Micro or any other tool we use then we're in trouble so we've decided not to have multiple tools from the same vendor. 

I would rate this solution an eight out of 10. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
BobenGeorge
Sr.Customer Engineer- Projects at a tech services company with 201-500 employees
Real User
Top 5Leaderboard
Easy to deploy with the traceback feature that lets you trace back an attack

Pros and Cons

  • "The traceback feature in XDR is amazing. You can trace back an attack. You can playback where an attack actually occurred and see how the attacker moved. We can easily show this to management, and it makes it easy to make them understand and convince them, which is the best thing."
  • "There should be more tools to trace back. Some sort of module needs to be included to attach all the things. It should be more stable, and the traceback feature should be improved. There were cases when we got virtual analyzer or CMC errors. We got false-positive malware notifications, but we couldn't trace them. I raised a case with Trend Micro two or three times, but they couldn't resolve it. Their support should be improved in terms of technical abilities to troubleshoot complex issues. They should be more knowledgeable."

What is our primary use case?

I used it in my previous company, and it was basically used for security levels. My company was into the implementation of projects, and we used to implement security solutions. Along with Trend Micro, we used to implement these devices. We had several customers of this solution.

What is most valuable?

The traceback feature in XDR is amazing. You can trace back an attack. You can playback where an attack actually occurred and see how the attacker moved. We can easily show this to management, and it makes it easy to make them understand and convince them, which is the best thing.

What needs improvement?

There should be more tools to trace back. Some sort of module needs to be included to attach all the things. 

It should be more stable, and the traceback feature should be improved. There were cases when we got virtual analyzer or CMC errors. We got false-positive malware notifications, but we couldn't trace them. I raised a case with Trend Micro two or three times, but they couldn't resolve it. Their support should be improved in terms of technical abilities to troubleshoot complex issues. They should be more knowledgeable.

For how long have I used the solution?

I have been using this solution for the past three years.

What do I think about the stability of the solution?

It is stable in a way, but you get false-positive malware notifications.

How are customer service and technical support?

Their support can be improved. For our case related to the virtual analyzer or CMC error, they couldn't trace back the issue. We were frequently getting notifications on that server, which were false-positive. They couldn't say why this is happening, and what is making this client trigger these errors. They couldn't advise on that. They should be more knowledgeable.

How was the initial setup?

Its initial setup is straightforward. Deployment duration depends on the environment. Sometimes, we needed to deploy two or three devices, and we had to consult Trend Micro. Their best practices are also there.

What about the implementation team?

We had a technical team of four engineers, including me.

What other advice do I have?

I would recommend this solution, but it has scope for improvement. 

I would rate Trend Micro Deep Security an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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VijayKumar4
AVP - Cyber Secuirty at Cloud4C Services
MSP
Top 5Leaderboard
Good application integration and supports virtual patching

Pros and Cons

  • "This product offers good protection against many types of malware."
  • "They need to build in a central console because central integration is not very good right now."

What is our primary use case?

Trend Micro makes up part of our overall security solution.

How has it helped my organization?

This product offers good protection against many types of malware.

What is most valuable?

The most valuable feature is the virtual patching. It means that you don't have to patch applications manually, such as the monthly updates that are released from Microsoft.

Application integration is good. For example, there is a specific module for SAP.

What needs improvement?

They need to build in a central console because central integration is not very good right now. I have four locations and I need to log in to each location's portal to look at it. That is a very big job and I would like to have a consolidated report for all of them.

We would like to see the advanced threat protection (ATP) built-in, without having to use another product.

For how long have I used the solution?

I have been working with Trend Micro Deep Security for three years.

What do I think about the stability of the solution?

I have never had an issue with stability. Some of my colleagues have had problems but technical support dealt with them quickly.

How are customer service and technical support?

My colleagues were able to receive support for issues quickly. I would rate the support a nine out of ten.

Which solution did I use previously and why did I switch?

I also have experience with McAfee and one of the nice features it has is a central portal, where different locations are integrated and I can do everything from one place.

How was the initial setup?

The initial setup is not at all complex. Anybody can do the implementation. The length of time required for deployment depends on how many systems are being integrated.

What other advice do I have?

This is a product that I definitely recommend.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Anand Dhouni
Assistance Manager-IT at ONGC Petro additions Limited
Real User
Top 5Leaderboard
Good protection and patching features stable, easy to scale, and easy to install

Pros and Cons

  • "We like the Smart protection and the Virtual patching."
  • "I would like to see better pricing. The pricing could be lower."

What is our primary use case?

We use Trend Micro Deep Security in our server environment.

We are also using it for virtualization security and antimalware functionality.

How has it helped my organization?

From a security point of view, it has been performing very well against our malware and vulnerabilities that are now in the market. Previously, we were getting patches from OEMs, and now we get patching from the Deep Security Protection Cloud which helps us to mitigate and minimize the attacks.

What is most valuable?

We are satisfied with this solution.

We like the Smart protection and the Virtual patching. those are the two best features we have in Trend Micro Deep Security. 

What needs improvement?

I would like to see better pricing. The pricing could be lower.

For how long have I used the solution?

We have been using Trend Micro Deep Security for four years.

What do I think about the stability of the solution?

We have no issues with the stability of Trend Micro Deep Security.

What do I think about the scalability of the solution?

Trend Micro Deep Security is a scalable product.

Which solution did I use previously and why did I switch?

We are using both Trend Micro Deep Security and Trend Micro Apex One. 

One is designed for server security, and the other is for endpoint devices. These are mostly Windows 10 and Windows 8. We use Apex One for our endpoints.

How was the initial setup?

The initial setup was easy.

What's my experience with pricing, setup cost, and licensing?

Trend Micro Deep Security pricing is on the high side.

We are paying approximately $50,000 each month, it's definitely expensive.

What other advice do I have?

I think this solution is practically perfect.

I would rate Trend Micro Deep Security a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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