Trend Micro Deep Security Archived Reviews (More than two years old)

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Vinod Shankar
Consultant
Manager, Enterprise Risk Consulting at a tech company with 1,001-5,000 employees
Jul 06 2017

What do you think of Trend Micro Deep Security?

What is most valuable?

It is lightweight and provides a multi-platform for the client. It combines host intrusion prevention and provides AV, file monitoring, log collection, etc. in a single agent. There are a good signature set and a high rate of detection. It is one of the best client protection available for cloud computing.

For how long have I used the solution?

I have used this product for three years.

What do I think about the stability of the solution?

Installation and operations may have issues on some machines owing to their configuration of the network cards as the product is a DPI driver. The typical client-server issues exist as with any other product.

How was the initial setup?

The setup is simple as the agent provides a feature called as the Recommendation…
Jusiah Noah
Real User
Co-Founder at a tech services company with 51-200 employees
Jan 15 2017

What is most valuable?

Working mostly with the virtual security data center (the server security platform) feature has been crucial in day-to-day businesses of the company because we're in data center services.

How has it helped my organization?

It's enabled us to protect our enterprise applications and data from breaches and business disruptions without emergency patching. Not only do these benefits reduce both capital and operational expenditures, but they also provide resource agility that promotes business innovation and growth.

What needs improvement?

They need to improve their perimeter detection and tenancy.

What other advice do I have?

With the changing tech world, with competitors not sleeping as time is money, simplified management is very crucial to my business.
Learn what your peers think about Trend Micro Deep Security. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
437,208 professionals have used our research since 2012.
Vendor
Network Administrator at a financial services firm with 1,001-5,000 employees
May 23 2016

What is most valuable?

Having centralized malware is very practical, but there should be a way to migrate without having to uninstall prior antivirus products.

How has it helped my organization?

Centralizing rules is practical and greatly accelerates the administration.

What needs improvement?

They should improve the interface of the main dashboard. It is difficult to find where templates define policies. Also, if you are not careful, your policy implementation can lead to management… more »

Which solution did I use previously and why did I switch?

I was the one who installed the solution, as well as charged with maintaining it. Also, I'm the ESL tester who creates policies and installs them.

What other advice do I have?

Prior evaluations of possible scenarios have resulted in determining problem areas as well as good practices. Also, it should be clear the level of integration with VMware and its different versions… more »

Which other solutions did I evaluate?

We did not evaluate anything else.
Consultant
Tech Evangelist at a tech services company with 501-1,000 employees
Apr 20 2016

What is most valuable?

Virtual Patching (part of Integrity Monitoring module) is the most valuable because it shields vulnerabilities in critical systems until an actual patch is available and deployed reducing the… more »

How has it helped my organization?

In the past, we had to search for a window of time to patch the OS and some applications and it took a long time up a virtual machine and make it available for our needs because its update process was… more »

What needs improvement?

It needs real-time anti-malware support for Amazon Linux and an option that allows you to classify and mark reports using tags like Top Secret or Confidential which are missing in Deep Security 9.5… more »

What's my experience with pricing, setup cost, and licensing?

Start with a small group of servers and the most important modules for your company. Depending on the way you buy the product, you have the benefit of renewing discounts up to 50% in the next year.

Which solution did I use previously and why did I switch?

We did not have anything in place previously.

What other advice do I have?

It's a hybrid platform with about five modules that will help you to manage and secure your datacenter and cloud initiative with multi-platform support. To get the same solution, you may have to… more »
Vendor
Server Manager at a healthcare company with 1,001-5,000 employees
Mar 10 2016

What is most valuable?

The modules that are included with it will help us displace the local anti-virus that we're currently using today.

What needs improvement?

There are a couple of areas for improvement. It needs better support for Mac, and there are some challenges in its implementation. Unfortunately, the relationship with VMware that Trend Micro has, prohibits us from continuing our use of the non agent-based solution as NSX is now required to go… more »

What other advice do I have?

It's important that you get a baseline of training, then partner with Trend Micro, whether it's an engineer pre-sales or an engineer that's implemented the product before. Be certain that your staff have the steering wheel and Trend Micro are the ones helping you navigate through the solution.

Which other solutions did I evaluate?

We've looked at McAfee, Kaspersky, and Symantec. My team specifically looks at what's there on a regular basis. We work closely with the security team to be sure that we are making a good, conscious choice on an annual basis.
Consultant
Security Practice Director at Rolta AdvizeX
Mar 10 2016

What is most valuable?

Deep Security is a really innovative security solution in the world of software-defined data centers and in the NSX space. It makes controls available to consultants and security architects in the new, software-defined datacenter and traversing up into the cloud. It's optimized to support security for virtual desktop infrastructures.

What needs improvement?

It's not a well-recognized solution and there's not much buzz around it in the marketplace. When I speak with an auditor about what Trend Micro is doing to cover my compliance footprint, it's not well-understood. That's where the challenge lies.

What other advice do I have?

The important thing that I would encourage people to look at with Deep Security is how it plays with Endpoint, how it plays with your particular software-defined data center or hybrid cloud, and make sure that you understand where the capabilities are available to you. Because for most people it's surprising that Trend Micro can do all the things that it can.
Vendor
Enterprise System Administrator at a healthcare company with 1,001-5,000 employees
Mar 09 2016

What is most valuable?

The comprehensive agility is the most valuable feature. It's very agile and flexible, and performs multiple tasks simultaneously very effectively. We're able to do firewalls, IPS, and log inspections with it.

How has it helped my organization?

It's very difficult for an enterprise, especially one of our size, to patch effectively at all times. The IPS helped us with this. Oftentimes, there's a delay between discovery of malicious threats and production of patches. The IPS allows us to virtually protect against those threats before true… more »

What needs improvement?

Deep Security is a fantastic product but there are certain little details that could be tweaked or improved to make it a ten. VMware and Trend Micro are pursuing a strategy to develop a light version of NSX that will allow us to run it agentlessly. They also need to offer support for Apple machines… more »

What other advice do I have?

Come up with a solid working plan before you even think about actually implementing anything. The foundation is all in the preparation, the education and the project management. No product is perfect. Deep Security is a fantastic product but there are certain little details, I think, that could be… more »
Vendor
Epic Client Systems Manager at a healthcare company with 1,001-5,000 employees
Feb 16 2016

What is most valuable?

The most valuable feature for us is that it's agentless, meaning we can implement it without having to protect every guest at a guest-by-guest level. That's huge for us.

How has it helped my organization?

Everything on our ESXi host is protected and we don't have to worry about pushing an anti-virus to individual guests. All we have to do is activate Deep Security in the console and we're set.

What needs improvement?

There's a little room for improvement as far as being more concise with the error messages. It's a small thing, and maybe that's coming in a newer version. Better notifications would be nice, such as error messages that a particular ESXi host is not protected properly. If there's a problem, you have… more »

What other advice do I have?

Be involved with the installation so that you really get a feel for what the product's doing. If they provide any support or any training, definitely attend that. It is an intuitive product but there's a lot of moving parts. You're doing virus scanning so you definitely want to make sure you… more »
Consultant
Senior Consultant at a tech consulting company with 51-200 employees
Feb 04 2016

What is most valuable?

There are several features I find valuable, including the fact that it's agentless, each module can be installed on its own, it provides a single pane of glass for… more »

How has it helped my organization?

We were having some AV issues around 2010 and the incumbent product had gotten big and clunky and was interfering with several desktops performance. When the solution let… more »

What needs improvement?

There are several areas for improvement: * The ability to manage agent-based AV (i.e. integrate Officescan into Deep Security) for desktops and laptops; * Streamline the… more »

What's my experience with pricing, setup cost, and licensing?

Trend Micro now does certificates and this made getting certs easy and fast. Pricing was competitive, although I have not looked at pricing recently. Licensing was also… more »

Which solution did I use previously and why did I switch?

Yes, we used Symantec. We found it was getting a larger footprint in memory and was starting to cause performance issues. When it failed to stop viruses 3 times in 3… more »

What other advice do I have?

Make friends with your local rep and support tech – they can help you over the gotchas and issues that invariably arise with a new implementation. There is lots of online… more »

Which other solutions did I evaluate?

I was pretty aware of the market in 2010. I knew Symantec was not doing the job anymore and I had used Trend Micro in a previous life and knew the OfficeScan product. I… more »
Vendor
Program Manager / Enterprise Services at Entertainment Partners
Feb 03 2016

What is most valuable?

The most valuable feature for us is moving the AV scanning engine to the hypervisor and removing it from the virtual machine. We also use the compliance reporting… more »

How has it helped my organization?

It's given us a significant reduction of CPU/memory footprint required to run traditional AV products inside a virtual machine (VDI).

What needs improvement?

I'm not sure how this product could improve, although we did have some compatibility issues between it and versions of vSphere.

What's my experience with pricing, setup cost, and licensing?

Get a good reseller (our original VAR, MicroAge, had a difficult time clarifying some of the licensing vs. maintenance costs).

Which solution did I use previously and why did I switch?

We previously used Symantec SAV, but it was too heavy for VDI.

What other advice do I have?

Make sure your VMware SME is plugged in from the very beginning, do a limited low-level impact POC, and plug into the Trend Micro user community.

Which other solutions did I evaluate?

ESET and Symantec
Vendor
Supervisor with 1,001-5,000 employees
Feb 03 2016

What is most valuable?

The most valuable feature for us is mainly the fact that we can control what the PC or server is doing protection-wise, even remotely. We use this protection feature all the time.

How has it helped my organization?

The main benefit it provides us is that it will show what the issues might be and it's scalable. It allows us to know that if we have an issue somewhere on one device or endpoint, we can correct it or get down to a level where we can find out what the problem is. For example, we can apply exclusions… more »

What needs improvement?

I'd like to see some sort of database out-of-the-box. Deep Security uses its own database, with which we have some issues, but we just go right to SQL or another database. Right now, the standard database as to be converted to SQL or Oracle, but that's something that should be out-of-the-box… more »

What other advice do I have?

Make sure you perform thorough testing as there were different situations that came up for us that we didn't account for. I think that a POC would really be worth the investment because you can find out what the structure can do and what it can't. That's really important.
Vendor
IT Security Analyst - Systems Administrator at a consumer goods company with 1,001-5,000 employees
Jan 31 2016

What is most valuable?

Of course, the anti-virus module, the firewall module, and integrity monitoring are the big ones for us. They're the most valuable features that we use daily.

How has it helped my organization?

It’s protected our network from viruses, and it’s done a really good job with that. It’s allowed us to set up business rules and notifications on changes to our operating systems and our firewall… more »

What needs improvement?

I would like to see a little bit of better means of agent distribution. The ability to deploy agents maybe from the solution itself that would be a good one. I’d like to see more of a database… more »

Which solution did I use previously and why did I switch?

I would say it was pretty straightforward. We have a complex network, so if it was complex, it was because of us.

What other advice do I have?

I would say that before Trend Micro comes out to install the product, you need to come up with a plan with the product. That could be anti-virus and a good plan of how you want anti-virus to work on… more »

Which other solutions did I evaluate?

I wasn't involved with the process, but I know we looked at a number of other solutions. I know, however, the reasons they went with this solution is because of its compatibility with VMware, which… more »

What is Trend Micro Deep Security?

The Trend Micro Cloud and Data Center Security solution protects applications and data and prevents business disruptions, while helping meet regulatory compliance. Whether you are focused on securing physical virtual, cloud, or hybrid environments, Trend Micro provides the advanced server security you need  with the Trend Micro™ Deep Security™ platform.

Also known as
Deep Security
Trend Micro Deep Security customers

Rush University Medical Center, Guess? Inc., Mazda Motor Logistics Europe, MEDHOST, KSC Commercial Internet Co., Ricoh Company Ltd., Square Enix, SoftBank Telecom, Telecom Italia, United Way of Greater Atlanta, A&W Food Services of Canada