Trend Micro OfficeScan Competitors and Alternatives

Get our free report covering Trend Micro, Microsoft, Symantec, and other competitors of Trend Micro OfficeScan. Updated: September 2019.
366,756 professionals have used our research since 2012.

Read reviews of Trend Micro OfficeScan competitors and alternatives

EdPardo
Real User
Cyber Security Lead at Delaware North
Apr 30 2018

What needs improvement?

It needs a consolidated manager as there are too many parts to currently manage it. The ability to manage the solution needs improvement because it just does not seem like it is quite everything we need it to be.

If you previously used a different solution, which one did you use and why did you switch?

I previously used Sophos, which is a much better product with centralized management (in my opinion).

What other advice do I have?

Do not believe the marketing hype. Talk with implementers of the product. Replace the solution with Sophos. Most important criteria when selecting a vendor: functionality, price, and skill.

Which other solutions did I evaluate?

We evaluated McAfee and Sophos. * McAfee: They have a SIM that we already had in place. * Sophos: It definitely had the ability to be flexible and integrate with the rest of our equipment.
Sahad Malliveettil
Real User
IT Manager with 1-10 employees
Jan 20 2019

What do you think of Trend Micro OfficeScan?

What is most valuable?

There is nothing valuable about this product.

What needs improvement?

Recently, we had a malware attack and considered looking at other cloud solutions because of this breach. 

For how long have I used the solution?

One to three years.

What do I think about the scalability of the solution?

The scalability is perfect. It has an LDAP view.

How is customer service and technical support?

The tech support is OK.

Which other solutions did I evaluate?

We looked at Symantec.
Opsmangr56
Real User
Operations Manager at a financial services firm with 201-500 employees
Aug 30 2019

What is most valuable?

The most valuable feature of this solution is the threat protection functionality.

How has it helped my organization?

This solution protects us from virus attacks before they affect the organization.

What needs improvement?

The alert, or warning function, needs to be improved. Two days ago I received an email from the system regarding an incident that was detected with a client who received a great deal of spam, in… more»

What's my experience with pricing, setup cost, and licensing?

I think that this product is expensive.

If you previously used a different solution, which one did you use and why did you switch?

At my previous job, I used Norton (Symantec). When I changed companies I started using this solution, by Trend Micro.

What other advice do I have?

This is a product that I recommend, as it does exactly what it's supposed to do. The biggest lesson that I have learned from using this solution is that it's difficult to always be one step ahead of… more»
Mohamed Farouk Zyada
Reseller
Professional Services Manager at a integrator with 11-50 employees
Sep 15 2019

What is most valuable?

Trend Micro covers many things. The solution right now is called EDR. It's a good solution and they have something called Suite that incorporates many engines like encryption, GLB, and antivirus.

What needs improvement?

I think if they invest in better training and training partners, it could be even better but they have good coverage here in the Middle East now, especially in Egypt. I cannot recommend something right now. Trend Micro covers many things but there is something called ATP, advanced threat prevention… more»

What's my experience with pricing, setup cost, and licensing?

It's well priced at a yearly rate. The price itself depends on whether the solution is a full suite, half suite, or some other engine. It's different according to the consumer's requests.

What other advice do I have?

As a salesman, I encourage the customer to buy the full suite for the engines. The biggest lesson I learned is about the EPR solution. Some people say it's easier to use this type of product. This is the next generation of antivirus technology. I would rate this solution as seven and a half out of… more»
Get our free report covering Trend Micro, Microsoft, Symantec, and other competitors of Trend Micro OfficeScan. Updated: September 2019.
366,756 professionals have used our research since 2012.
Sign Up with Email