Trend Micro OfficeScan Pros and Cons

Trend Micro OfficeScan Pros

reviewer1072692
Head of IT at a financial services firm with 11-50 employees
I would emphasize the ease of use and the quality of operations. Trend Micro is quite stable.
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Mohamed Farouk Zyada
Professional Services Manager at a integrator with 11-50 employees
It's a good solution, and they have something called Suite incorporating many, many engines like encryption, GLB, anti-virus.
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Raul Angeles
CISO at Estafeta Mexicana
The ease of deployment is one of its most valuable features.
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Find out what your peers are saying about Trend Micro, Microsoft, Symantec and others in Endpoint Protection for Business. Updated: September 2019.
371,355 professionals have used our research since 2012.
Opsmangr56
Operations Manager at a financial services firm with 201-500 employees
This solution protects us from virus attacks before they affect the organization.
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Sahaya Albin
Assistant Manager at Virus Rescuers Services
The product offers almost all of the features the client expects from such a solution.
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Srinvasa Rao Sirikonda
Senior Consultant- Information Security at a tech services company with 5,001-10,000 employees
The DDAN and the sand boxing features are very good and accurate.
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EdPardo
Cyber Security Lead at Delaware North
Stability is okay.
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Sahad Malliveettil
IT Manager with 1-10 employees
The scalability is perfect.
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Trend Micro OfficeScan Cons

reviewer1072692
Head of IT at a financial services firm with 11-50 employees
We had a few occasions where we had to turn off our clients' computers to upgrade the drivers.
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Mohamed Farouk Zyada
Professional Services Manager at a integrator with 11-50 employees
We cover many things, but there is something called ATP, advanced threat prevention. I think they need to invest in this technology.
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Raul Angeles
CISO at Estafeta Mexicana
There is room for improvement in next-gen attacks protection.
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Find out what your peers are saying about Trend Micro, Microsoft, Symantec and others in Endpoint Protection for Business. Updated: September 2019.
371,355 professionals have used our research since 2012.
DSI677
DSI at a museum or institution with 201-500 employees
Technical support is very very slow. There is no French support. Only English. The experts are in England, the United States, or Japan, I don't know where. So the support is really lacking.
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Opsmangr56
Operations Manager at a financial services firm with 201-500 employees
The alert, or warning function, needs to be improved.
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Sahaya Albin
Assistant Manager at Virus Rescuers Services
Product performance needs improvement. Customers face the same performance issues on the endpoint of the product. We need improvement on that side.
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Srinvasa Rao Sirikonda
Senior Consultant- Information Security at a tech services company with 5,001-10,000 employees
I am expecting an Apple featured IDLP solution with OfficeScan, where we have only IDLP. Also, the ADR functionality in our Office Scan solution would be a nice addition. Genrally, the ADR solutions are the only failed ends of the solutions we have found with Trend Micro.
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EdPardo
Cyber Security Lead at Delaware North
​It needs a consolidated manager as there are too many parts to currently manage it.​
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Sahad Malliveettil
IT Manager with 1-10 employees
Recently, we had a malware attack and considered looking at other cloud solutions because of this breach.
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Find out what your peers are saying about Trend Micro, Microsoft, Symantec and others in Endpoint Protection for Business. Updated: September 2019.
371,355 professionals have used our research since 2012.
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