Their toolset integrates well with our existing infrastructure. It integrates well with our AT&T AlienVault SIEM.

Another piece that makes Trend Micro kind of unique—and I could see where they might have had a problem kicking the whole thing off—is that they were one of the companies, early on, that spent a lot of time integrating their toolsets, and I was really impressed with that. That meant the endpoint management system could reach out to the Deep Discovery system on the network and pick up something that it perceived as a suspicious object. It could then sandbox it and monitor it. If that suspicious entity reached out for command and control or did something nefarious, the endpoints would be alerted and would start getting rid of the problem.

The issue this addresses—and it's one of the most important issues—is that you really have to consider automation and be conscious of it. Because when the stuff hits the fan, you're not necessarily fast enough, as a human being, to get everything done the way it needs to get done—and document the process.

You might not think about that last piece so much when you start doing security engineering. But when you get into a big healthcare company like ours, there are audits going on all the time. The auditors will want to pick out two or three events that you've dealt with and say, "We want to see the audit trail," et cetera. As a result, there are advantages to the integration of Trend Micro's disparate toolsets.

Trend Micro has worked very hard on making their toolsets, like IPS, Deep Discovery, Deep Security, et cetera, talk to each other and work together. And they're still doing it today.

They have made their IPS an application rather than an appliance. You install it on the endpoint, which is a server in your data center, and it will actually configure it to a minimal standard. That means the applications and the version of the operating system you're running, right down to the colonel version, get only the tools installed that are needed for that particular instance.

They minimize the installation because they don't want you looking for bugs and indicators of compromise that you're not in a position to experience because you're using an operating system that isn't vulnerable to them. That gets rid of a lot of overhead when it comes to server management. They keep in mind that these are servers that have a job to do. They're not just desktops, and if they're eating up a lot of the CPU, that's bad for us because we're out to do business and make money. We've never had a problem with them. It's really reliable, once you get it set up.

For our day-to-day use cases, the correlation and attribution of different alerts are valuable. It is sort of an SIEM, but it is intelligent enough to run the queries and intentionally detect and prioritize attacks for you. At the end of the day, it is different data that you see. It correlates data for you and makes it meaningful. You can see that someone got an email and clicked a link. That link downloaded, for example, malware into the memory of the machine. From there, you can see that they started moving laterally to your environment. I quite like it because it gives visibility, so Workbench is what we use every day.

They also have something called virtual patching. If you have end-of-life systems or systems that are out of support, you cannot upgrade the agent, but you can still do the update if you get the signature. This is the feature I like. For example, today, if a new zero-day threat is out with a link vulnerability where attackers send you a link, and that link, even if opened in the preview mode, can basically execute a malicious code, we just cannot patch within four or five hours. We are a midsized organization. We are fairly big, and sometimes, it takes two days or even a week. With virtual patches being there and XDR with all that information connected, we can see that the virtual patch is working. It is there. We have all the mitigation in place, but then it is also detecting the environment for that threat. We can further write the hunting queries and enhance detections. So, Workbench detections and virtual patching are very helpful.

It also gives us an executive dashboard where we are monitoring our external sites. We can see what ports are open and what known vulnerabilities are being scanned on them. We get visibility and better mean time to respond and act.

The user interface is pretty easy to use. Sometimes, you learn it while you play around with it and you set it up. One thing I do like, which is very good, is that you can pivot from within the console to different sections if you know how to go about it, but if you have not used it, it could take a bit of learning. A good thing that Trend Micro has been doing for the last two years is organizing some sort of CDFs, which are scenarios based on real threat actors. They get you to come to those events. It is gamified so they can attract people. If you want to learn, they would show the event ID that came in and where to go and see that event ID. They show you how to hunt based on that event and how to extract the indicators of compromise from that ID. There is a feature called Suspicious Object. They show you how to block one. If you have a suspicious object linked to a threat intel feed that goes to Palo Alto, you can not only block it in XDR or Vision One, but straightaway, it also gets pushed to your firewall, so your firewall is also blocking it now. There are some cool functionalities, but you need to spend time to understand how you would pivot between different subsections. If someone is new and starting, it is still pretty straightforward. The UI interface is very self-explanatory. There are a lot of details. There is a lot of telemetry added to it for you to see and understand. It is not that complicated. If you have a bit of a cybersecurity background, you should be able to pick it up pretty straight.

They are constantly updating it, which is a good as well as not-so-good thing. There is an update every few weeks. They are very good updates. I quite like it that they have such an agile development. They listen to their customer's feedback, and they are constantly investing in the product. They do not give you an off-the-shelf product. The world is changing, and the attacks are changing. It is kept up to date. 

The dashboard provides great visibility into our risk profile. We receive a daily email report that outlines our risk score and identifies the machines with the highest risk. This information is based on usage patterns, vulnerabilities, and non-compliance issues. This helps us prioritize which machines require patching or further investigation.

Drilling down further, we can analyze how our users are utilizing their workstations, including the websites they visit. While we don't track specific website URLs, we can categorize website types and identify any potentially risky or inappropriate usage patterns. This allows us to proactively address any potential security concerns.

For instance, we identified a user who was using ChatGPT for work-related tasks. This flagged our system, and we were able to discuss the user's usage of ChatGPT to gain a better understanding of how our users are working and identify any areas that require additional attention.

I could visit VisionOne daily and check the operations dashboard. It provides a good high-level overview of our risk posture, and I can drill down to see the specific registrations from the endpoint network that VisionOne is highlighting. This helped us understand that our risk index recently increased due to users requiring patches for the latest Google Chrome bug. Beyond that, VisionOne offers a clear window into the security posture of our endpoints. It shows any existing vulnerabilities and, if applicable, highlights any available tools from Trend Micro that can help us reduce the risk and mitigate the issues.

We are very impressed with the single pane of glass visibility that Trend Micro XDR provides. It allows us to work from a single console instead of having to use four or five separate tools to maintain the same level of security. This is extremely helpful.

The manageability and artificial intelligence built into Trend Micro XDR are extremely helpful.

Telemetry is very useful. They provide all the information. I can see specific details about any malware and various types of attacks. I can prevent my environment from different types of attacks based on what I see in the Vision One console.

Log inspection is also very useful for me. We check the logs all the time. In certain cases, it is necessary to analyze with more detail. It is very useful to understand what is going on in my environment with log inspection.

I like Vision One's observed attack techniques feature. It lets you see what an attacker is doing, how they have tried to exploit a machine, or how malicious code is operating. It helps us discover indicators of compromise so we can write better rules for detection.

Migrating to the Vision One platform helped us because we no longer need to look at eight different screens to find data. It's all just consolidated into one location. Having everything in one place is critical. I've been in the industry for almost a decade now, and it's a struggle to find that single pane of glass for all my alerts, logs, and anomalies like random users clicking on a link or downloading a file. It's nice to have it all in one location. Having centralized visibility saves the time we would spend checking various systems to look for things. I can also correlate data points more effectively and make data-driven decisions about the remediation and mitigation of any internal or external threats discovered.

The executive dashboard is nice. It's consolidating all of the tools into the Vision One platform, giving you a high-level overview. Executives love dashboards and pretty colors. The ability to drill down into XDR detection from the executive dashboard his handy. I don't have to go fishing. We get an alert that says a machine did X, and I can fire it up. It's on the dashboard, so I can click on that machine, and it lets me drill down into the logs. It cuts down on the time required to do any kind of forensic analysis on anomalous alerts or behavior. 

The Risk Index gives you an overview of the risk and how it compares with others in your industry. It's nice to be able to quantify the risk, and it enables you to justify the spending on these tools to your executives by showing that it pays off. Also, if we start plugging in more data points and the risk score goes up, we can conclude that there are some issues with the new data source that we just hooked up to our platform. The goal is to have a risk level of zero, but that will be hard to achieve. 

This product is simple to use. Sometimes, especially when new features come out, I need to spend a little bit of time discovering how they work. But overall, it's simple. The interface is quite nice.

The integration is also nice because there are many external tools that we can connect to the platform, such as configuration management tools. Because the platform is integrated, I can manage almost the whole company across our global organization. I can almost manage the infrastructure alone. We have minimized the need to expand our team.

It also handles vulnerability management.

We use Trend Micro to cover endpoint protection and server protection. That's one of the key points for our company. And Trend Micro Vision One absolutely gives us centralized visibility and management. Especially when we integrate it with Active Directory, we get full visibility of our endpoint and server infrastructure. That is very important; a 10 on a scale of one to 10.

We also use the solution's Executive Dashboards. We present the findings in steering committees periodically. Sometimes, there is a repetitive alert or event. Directly from this dashboard, I can see the groups of this type of event. For me, it's quite a nice tool for presenting the results to the C level and the whole company for those who are not technically experienced.

And especially because of the new European regulation called NIST 2, we are using the solution's Risk Index feature. We calculate our risk score and we can see how it is changing in the timeline. Is it growing? Is there a new vulnerability detected? We can also compare our risk score with organizations of the same size or in the same industry and see if we are better or worse.

I like the workbench. It is a view of all the alerts or problems in your estate. The visibility that it provides to engineers is very useful. It is one thing having lots of alerts. It is another thing to have something to correlate all your alerts into a workbench for you so that you can see what is going on. 

Integration is very good. There are lots of integrations. There are third-party products that we use, so the integrations are beneficial.

Within five minutes, even a new engineer can understand how to use it. It is very intuitive. You can easily learn how to use the platform and get the most from it. 

It is very good. It is very simplistic to learn. It is very intuitive to learn. We do not spend a lot of time training the staff on how to use it. They can just pick it up and use it themselves quite well.

On the reporting side, we use quite a lot of reports and dashboards. This visibility is very beneficial.

The solution provides all the information in only one dashboard. We have integrated with Lumen, NETSCOUT, and other MDM products such as Microsoft Intune and ManageEngine MDM. We have also integrated Chrome with VisionOne.

The isolation of devices has been really important. We like all the attack surface-managed NPEs. It's helping us to identify devices and protect us on the network. That's in combination with third-party integrations as well. We have integrations that are helping us to identify devices using our vulnerability management services. It's scanning the network and it's sending all that data to VisionOne. With that information, we identify devices that are protected on the network and the environment.

The reports are a really good feature for showing results to upper management levels.

The search features help us try to correlate information and identify any suspicious activity. That's another feature that has been really important.

We are using it everywhere except for the network, so we don't have the network discovery service from Trend Micro. However, we have it on endpoint servers and email and also the cloud as well. We use cloud conformity to connect that piece.

Trend Micro has a feature called Vision One, that provides us with centralized visibility management across all protection levels. That's helping us to have a centralized view of the console. That's the main reason why we still have that product.

Centralized visibility is important. When we are doing investigations, we can do everything in one console instead of moving to different screens or different windows. The centralized visibility and management across these protection levels helped with our efficiency. It helps us to identify quicker, any potential threat, or any special activity.

They have this feature called Risk Index which I use sometimes to validate the level of rates we have. We don’t use it often - maybe once every one or two weeks. We use it to rank our security operations overall. Mostly, we just check it out of curiosity.

We use the managed XDR service that they have. It relieves a lot of workload especially during investigations or interim reports about any particular activity - especially with the coverage after hours. It is helping us with the capability there. Also, if something really bad is happening, we have eyes watching all the activity, which is nice.

Using this managed XDR service enables our team to work on other tasks - especially when we, in certain ways, allocate some of the investigation pieces. We basically create a request for them to investigate things, and that allows us to focus on other things to optimize our security toolset. That's really helpful.

We use the attack surface risk management capability they have. We use that heavily right now. It was a big use case in the past few months. We use it to identify multiple devices without protection, the applications that have been used by our users, and which ones are risky. We are using that on a regular basis. It's helped us identify blind spots and more assets. It's positively affected our security posture by improving a lot of our visibility.

XDR helped us decrease our time to detect or respond to threats. In the past, we didn't have that visibility. When we enabled that tool, at the beginning, it was a little bit noisy. That's something to be expected coming from a new tool. However, after testing through these years, things are improving, and now we can see better results, especially during investigation alerts.

The solution has helped us to reduce the amount of time we spend investigating false positive alerts. In the beginning, there was a large amount of false positives. Right now, we are day to day trying to reduce them. At this point, they are lower compared with the beginning of the implementation. Things are improving. We are reducing false positives as we go which is great.

My reviews with Trend Micro are somewhere average. I won't rate it as an excellent tool or utter nonsense. I won't rate the two extremes, however, I would say it's in between them. It was mostly fine.

XDR provided a much more deep view into what is actually happening.

The rest of the features were pretty simple. There's nothing glamorous about them, however, it works. Nothing much really stood out amongst what the others were giving and what Trend Micro was giving. They are all pretty typical.

The dashboard was pretty easy to navigate. It was pretty convenient and user-friendly.

The endpoint protection is the most useful. It's powerful. I've faced issues with other products regarding ransomware; however, with Trend Micro, I have no fear of network attacks. I have experience with consistent protection. 

Customers have NDR and XDR protection, and it's very good for protection. There are also regulations within our country that require us to use XDR. 

The centralized visibility is good. It's great for the IT team as they have to export reports to management for compliance. It helps with reporting. It's essential. 

The centralized visibility and management across protection layers helped our efficiency. We have a limited number of security engineers. With Trend Micro and its centralized dashboard, it will show everything we've learned and reflect reporting on the dashboard and this helps when you have a limited amount of users. It simply reduces the number of people that need to be involved in the security effort. 

We use the executive dashboards on both sides. We can drill down on them right into XDR detection. It's essential when we have an incident. If we need to know more about the threat, we need to know where and how they are attacking. We can drill down and get forensic data. 

The solution's risk index feature is very good. It comes out of the box. Our customers can use it. 

The product has helped us decrease our time to detect and respond to threats. 

I will have to have a look at my end to be able to explain the features that I find most valuable about the solution.

The zero-day vulnerability is valuable. As end users, we may not be aware of exploitations and Trend Micro makes suggestions to update to protect our endpoints from attack.

The most valuable feature is the network protection shield on every server, which isolates attacks and prevents our clients from being affected.

We are able to observe attack techniques and targeted attack detection. 

We need to explore more on it since it is still a new product for us. 

It is quite advanced, and it can help us protect our organization against threats. The targeted threat detection is great.

My understanding is the initial setup is pretty straightforward. 

The solution has been stable. 

We can scale the product as needed. 

Technical support is helpful.

It is easy to maintain. 

The automatic EDR system that notifies us when something is wrong is valuable.

Having everything under one management console and having them monitored from one place is the most beneficial.

It saves time and we do not have to invest in a lot of products to meet all of our use case needs.

It's quite simple to monitor everything under one console. It makes life simpler for our operations team. 

We have the solution everywhere, including email, network, endpoints, and cloud. This is important to have this coverage. As a former incident response analyst, having visibility everywhere is really important. Having everything correlated into one place increases visibility.

We have centralized visibility and management across our production layers. They are also improving that from month to month. It's important for us. In security operations, the fewer places you need to go to have a look around, the easier it is. Back in the day, we had to open ten different consoles. Now we just open one. 

The most important thing for us as a customer is that we can spend more time in other places as it's simpler to have that overview. We have much more time for other tasks. 

We use the solution's executive dashboards. We like that we can drill down from the dashboards into XDR detections. It helps the C-suite understand. However, it also helps us drill down by allowing us to choose which views we want. 

We have a trial version of the Risk Index. We have a daily look at it and it gives a nice overview of our vulnerability management and what the attack surface looks like. It helps us prioritize our daily tasks. 

The Managed XDR service was great. It helped quite a lot. We had to get used to working with them and they with us, however, now it's quite an easy task and the advisory and alerts we get from them have been helpful. The availability to work on other tasks has helped us improve in other areas. It's positively affected our business. Having this product means that we are improving in a lot of different areas that we also need to focus on. They can do the monitoring better than we can do it ourselves. We don't have the manpower to do it on our own so it helps a lot to have them help with management.

We use the Attack Surface Risk Management capabilities, which are also in the trial period. It's absolutely helped us to identify blind spots in our environment. It made us realize that, for example, users were using their work email for private services such as Netflix or other services that, if they had a data breach, would be an issue. With this, we can reach out to those users and explain to them how to act on the Internet, not to use your work email for private services, et cetera.

It's helped decrease our time to detect and respond to threats. It's likely 80% faster now. It's also helped us reduce the time we spend investigating false positive alerts. They do a lot of the initial work for us and come back with the actions we need to do on our part (if any). It's helped us reduce false positive investigations by 50%.

We're using some of the automation capabilities of XDR. It's helped us save time. At the moment, it's likely helped us save 20% of the time we'd normally spend on manual processes. 

The proactive approach is the best feature. When Trend Micro XDR detects a virus in our system, it stops it and secures our branches.

I like XDR's workbench feature and observed attack technique. It generates an alert once certain conditions are met. For example, let's say there's a threat called malicious.exe being deployed on your system. It will generate an alert with information like the file path, location, hash, etc. You also see a relational matrix showing how that file was executed and which processes were installed.

It's a SaaS solution that covers endpoints, email, and cloud. We have agents installed wherever data is being pushed, so it used to give us a payload. Cloud functionality is one of the most critical things because we don't generally have visibility for cloud applications. Once we install the agents, we gain visibility into all the things integrated on the cloud or any SSH attempts.

XDR offers visibility across layers. This is critical when you want to implement some policies and apply exclusions for particular parts of the system that should not get scanned. It's easy to implement those things. Let's say you want to deploy policies for multiple systems. Using Apex Central, you can directly push the policy to various systems and cover the logs of several systems at a time. 

Trend Micro XDR is a comprehensive solution that is not overly complex to use or manage. The security results have been quite good.

One of the features I like in Trend Micro XDR is that you can drill down on the root-cause analysis for anything you find on the solution. I also like that it works for detection purposes. Behavior analytics is also what I like most about Trend Micro XDR. I love that it has features such as behavior detection, program detection, and memory scanning. By default, the solution protects against spyware, apart from the normal virus scan. Smart Scan and DLP are also available in Trend Micro XDR which I like as well.

The detection was very good. It helps with threat hunting. 

Its interface is good. We were able to find logs easily.

It's been working well on our organization's network. I'm satisfied with the level of coverage. The policies have been very useful and detailed. 

We use the solution's executive dashboard. We actually have two or three dashboards. It helps us spot vulnerabilities. 

It's helped us reduce workloads. By getting logs, we could reduce detection time. The threat hunting became easier. We're still working through a POC, so I can't speak to if it will enable us to work on other tasks. We're still testing. 

The solution has helped us to decrease our time to detect and respond to threats. We can respond to threats in half an hour to an hour.

The most valuable feature is the Workbench engine.

I like that it is a comprehensive security solution with a lot of features. You can say XDR is an end-to-end security solution with endpoint security. It includes all your servers, networks, and other devices. The endpoint security solution does not cover this. Plus, machine learning and features like that are the main things in XDR solutions.

The workbench feature is excellent. It helps a lot with understanding how the environment is working and how the threats are working in their own environment. It helps a lot to understand where the threat is coming from, where it is going, how is it being dealt with, et cetera. 

We do not use XDR to protect a multi-cloud or hybrid cloud environment. I have other solutions on the cloud, like Apex One, the endpoint protection feature in the cloud. I have Cloud One Workload Security, which is protection for workloads and servers where the main console is in the cloud. I'm mainly using this to protect an on-premises environment. 

I've been using it for emails, for networks, endpoints, workload servers, et cetera. It has the ability to cover all of those. The coverage is really important. The integration between all those different tools and those different assets makes a big difference in understanding the analytics.

It provides centralized visibility and management across our protection layers. That helps in a lot of ways. For example, the fact that it has some centralized visibility means we can do searches between email addresses and an endpoint. We can take a workspace, for example, and do IPS detection in a workspace and understand from which endpoint something is coming. 

We use the executive dashboards that they have almost every day. Once we see an anomaly or something that feels weird in the environment, we can go straight to work, straight to the detections, and we can take a look at it to see what's going on. 

We use the Risk Index mainly to help us understand a customer's environment. We use it to get a brief overview of how the environment is, how high their risk is, and then, given the score that we've received, to understand what is causing this risk and then give them suggestions on how to take the score down.

We use the managed XDR feature. It just basically collects the telemetry and sends it to the console so we can use it in other parts. It has helped a lot with the team's workload. The detection has been really, really useful. It helps a lot to rank where we should put our efforts. Sometimes we'll have to take a deep investigation into some of the stuff we see. Sometimes other issues emerge as we dig. It's helped in detection.

We use the risk management attack surface capability to understand the vulnerabilities and how high a risk something is in the environment. It can help with detection. It's helped us effectively identify blind spots. 

The product has helped us decrease time to detect. We've had some issues with a couple of our customers in which the XDR helped us easily detect an issue, and it was fast enough for us to be able to react and respond quickly in order to mitigate damages.

I appreciate the value of real-time activity monitoring. It provides accurate data, giving us a clear picture of what's happening, including who attempted an attack, their location, and any other details we need to mitigate the threat.

If we need any endpoint logs, we're able to access them. It helps us with investigations. We can see, for example, if we are investigating email, the processes running, and any anomalous activity. It detects that kind of stuff. 

We are using MicroVision One and it helps us with centralized visibility and management across protection layers. Having a centralized view is very helpful. If we have everything in one place, we can see in one display all of the virtual information and attack rates, et cetera.  It makes it easier for an engineer to monitor everything. 

We use the risk index feature for the endpoints. It helps with the analysis of malware. It can automate scanning for day-to-day activities. 

Trend Micro helped us to decrease our time to detect when responding to threats. It has also helped reduce the amount of time used to investigate false positive alerts.

The solution has similar features to Sophos. Every parameter security of Trend Micro sends the telemetry to the cloud. Then they try to analyze on the cloud. There's something like Deep Discovery for the sandboxing. Every parameter security will send the telemetry as well to the cloud.

The IPS prevention is great.

It's easy to set up the product.

The solution is stable.

You can scale the product.

It's affordable. 

The solution has its own threat score and can give you details about events. It can recommend actions and show you the graph of execution to help you understand what is happening and what the impact is for the end-user machine. 

The threat database is continuously getting updated across the globe.

It's very stable.

The initial setup is easy.

Scaling is not a problem at all. 

The policies that help protect data loss are very good.

It has good vulnerability protection. 

There are a lot of different features available. 

It's one of the best EDRs on the market.

The initial setup is easy.

Trend Micro XDR is stable, scalable, and reasonably priced.

Its detection rate is valuable. It is really an easy product to install and manage. It is quite effective at what it does, and if needed, it can also be co-managed, which means 24 hours and seven days a week monitoring through a SOC.

The solution has a lot of great features. They're giving a lot of information about the telemetry data from all the clients.

We find the solution to be stable.

It is scalable.

We had a quick deployment. The solution is easy to set up.

It offers good security. It helps internally to keep us secure. I can see what mail goes to quarantine or what is delivered and see if something is malicious or not. 

The solution is very easy to use. 

It can scale.

The solution is stable. 

It is easy to deploy and very quick to set up. 

The security is good. The data loss prevention has been very useful overall. 

In general, it has been a good, reliable product. 

We haven't had any issues with configurations or customizations. 

It's user-friendly enough. 

It is easy to set up. 

The solution has multiple useful features. For example, the endpoint Isolation is great. The remote shell has been very helpful as well.

We can directly disable a user account or delete a user account if we find any malicious activity with the domain account. This feature is available and quite useful. One of the most important features is third-party integration. We can integrate our firewall, DAD, and our Sandboxing solution.

There are multiple third-party products we can integrate, and we can transfer that tech there. 

The solution is stable.

It can scale. 

The setup is fairly simple. 

The telemetric report is the most valuable feature.

It has the feature to track an attack back. If there is an incident or an attack occurs, you can get a bird's eye view of that attack. You can see how the attackers came in and how they managed the attack. You can trace an attack. If you are giving a presentation to the management, you can easily show it to them in a live environment how the attackers came, which is amazing.

What I like the most about Trend Micro XDR is that the detection and response domain extends to the network. It goes beyond the endpoint and includes data about the network which lets you pinpoint patient zero as well as the root cause of an attack. Thus, it gives you full visibility from end to end. 

The endpoint features are excellent.

The email capabilities are great.

The stability of the product is quite good.

Technical support has been pretty helpful.

We've found the pricing to be reasonable.