Tricentis qTest Decrease in Critical Defects

Since you started using the solution, have you seen a decrease in critical defects in releases? If yes, by how much and over what period of time?

RyanO'Neill
Sr. Manager Quality Assurance at Forcepoint LLC (Formerly Raytheon|Websense)
Finally, since we started using qTest we have seen a decrease in critical defects and releases, although not a lot. We didn't really take on qTest to reduce the number of defects. We took on qTest to be better organized and efficient in our quality assurance processes... Over the first year and there was probably a 50 percent decrease and over the second year we've seen about ten to 20 percent. It's not significant but, again, it was never expected to be a significant decrease.
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NancyMcClanahan
Quality Assurance Team Lead at Parkview Health
We have also seen a decrease in critical defects in releases. When we started off we probably had close to a 60 percent defect rate, and the last time I did my metrics, a couple of months ago, it had a gone down to 36 percent. It's because everything is right there. It's visible. You have to be accountable for what you do and what you mark up.
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reviewer1229907
Division Chief with 10,001+ employees
We have also seen a reduction in critical defects, by half now, over the last three months.
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