Tricentis qTest Pros and Cons

Tricentis qTest Pros

RyanO'Neill
Sr. Manager Quality Assurance at Forcepoint LLC (Formerly Raytheon|Websense)
The test automation tracking is valuable because our automated testing systems are distributed and they did not necessarily have a single point where they would come together and be reported. Having all of them report back to qTest, and having one central place where all of my test executions are tracked and reported on, is incredibly valuable because it saves time.
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RobinaLaughlin
Assistant Vice President, IT Quality Assurance at Guardian Life Insurance
Being able to log into Defects, go right into JIRA, add that defect to the user story, right there at that point, means we connect all of that. That is functionality we haven't had in the past. As a communication hub, it works really well. It's pretty much a closed loop; it's all contained right there. There's no delay. You're getting from the defect to the system to JIRA to the developer.
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reviewer1215417
Senior Director of Quality Engineering at Cheetah Digital
The main thing that really stuck out when we started using this tool, is the linkability of qTest to JIRA, and the traceability of tying JIRA requirement and defects directly with qTest. So when you're executing test cases, if you go to fail it, it automatically links and opens up a JIRA window. You're able to actually write up a ticket and it automatically ties it to the test case itself.
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Raja-Veeraraghavan
Automation Lead at LogiXML
The most important feature which I like in qTest manager is the user-friendliness, especially the tabs. Since I'm the admin, I use the configuration field settings and allocate the use cases to the different QA people. It is not difficult, as a QA person, for me to understand what is happening behind the scenes.
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JovanKangrga
Testing Lead Manager at PDC Energy
qTest helps us compile issues and have one place to look for them. We're not chasing down emails and other sources. So in the grand scheme of things, it does help to resolve issues faster because everyone is working off of the same information in one location.
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NancyMcClanahan
Quality Assurance Team Lead at Parkview Health
I like the way it structures a project... We're able to put the test cases into qTest or modify something that's already there, so it's a reusable-type of environment. It is very important that we can do that and change our test data as needed...
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VSwaminathan
Product QA Manager at Reflexis Systems
The integration with Selenium and other tools is one of the valuable features. Importing of test cases is also good.
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reviewer1219371
Manager, IT Quality Assurance (EDM/ITSRC/Infrastructure) at a financial services firm with 1,001-5,000 employees
The solution's real-time integration with JIRA is seamless.
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reviewer1229907
Division Chief with 10,001+ employees
The JIRA integration is really important to us because it allows our business analysts to see test results inside the JIRA ticket and that we have met the definition of "done," and have made sure we tested to the requirements of the story.
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ChrisFirst
Senior Architect at a manufacturing company with 1,001-5,000 employees
The most valuable feature is reusing test cases. We can put in a set of test cases for an application and, every time we deploy it, we are able to rerun those tests very easily. It saves us time and improves quality as well.
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Tricentis qTest Cons

RyanO'Neill
Sr. Manager Quality Assurance at Forcepoint LLC (Formerly Raytheon|Websense)
I wouldn't say a lot of good things about Insights, but that's primarily because, with so many test cases, it is incredibly slow for us. We generally don't use it because of that.
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RobinaLaughlin
Assistant Vice President, IT Quality Assurance at Guardian Life Insurance
I would really love to find a way to get the results, into qTest Manager, of Jenkins' executing my Selenium scripts, so that when I look at everything I can look at the whole rather than the parts. Right now, I can only see what happens manually. Automation-wise, we track it in bulk, as opposed to the discrete test cases that are performed. So that connection point would be really interesting for me.
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reviewer1215417
Senior Director of Quality Engineering at Cheetah Digital
The Insights reporting engine has a good test-metrics tracking dashboard. The overall intent is good... But the execution is a little bit limited... the results are not consistent. The basic premise and functionality work fine... It is a little clunky with some of the advanced metrics. Some of the colorings are a little unique.
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Find out what your peers are saying about Tricentis, Zephyr Enterprise, IDERA and others in Test Management Tools. Updated: February 2020.
399,230 professionals have used our research since 2012.
Raja-Veeraraghavan
Automation Lead at LogiXML
As an admin, I'm unable to delete users. I'm only able to make a user inactive. This is a scenario about which I've already made a suggestion to qTest. When people leave the company, I should be able to delete them from qTest. I shouldn't have to have so many users.
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JovanKangrga
Testing Lead Manager at PDC Energy
I really can't stand the Defects module. It's not easy to use. ALM's... Defects Module is really robust. You can actually walk through each defect by just clicking an arrow... But with the qTest Defects module you can't do that. You have to run a query. You're pretty much just querying a database. It's not really a module, or at least a robust module. Everything is very manual.
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NancyMcClanahan
Quality Assurance Team Lead at Parkview Health
Reporting shouldn't be so difficult. I shouldn't have to write so many queries to get the data I'm looking for, for a set of metrics about how many releases we had. I still have to break those spreadsheets out of there to get the data I need.
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VSwaminathan
Product QA Manager at Reflexis Systems
We feel the integration between JIRA and qTest could be done even better. It's not as user-friendly as qTest's other features. The JIRA integration with qTest needs to mature a lot... We need smarter execution with JIRA in the case of failures, so that the way we pull out the issues again for the next round is easy... Locating JIRA defects corresponding to a trait from the test results is something of a challenge.
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reviewer1219371
Manager, IT Quality Assurance (EDM/ITSRC/Infrastructure) at a financial services firm with 1,001-5,000 employees
qTest offers a baseline feature where you can only base sort-order for a specific story or requirement on two fields. However, our company has so many criteria and has so many verticals that this baseline feature is not sufficient. We would want another field to be available in the sort order.
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reviewer1229907
Division Chief with 10,001+ employees
The installation of the software could be streamlined. We pay for the on-premise support and they help us a lot, but the installation is something which is very command-line oriented.
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ChrisFirst
Senior Architect at a manufacturing company with 1,001-5,000 employees
You can add what I believe are called suites and modules. I opened a ticket on this as to what's the difference. And it seems there's very little difference. In some places, the documentation says there's no difference. You just use them to organize how you want. But they're not quite the same because there are some options you can do under one and not the other. That gets confusing. But since they are very close to the same, people use them differently and that creates a lack of consistency.
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Find out what your peers are saying about Tricentis, Zephyr Enterprise, IDERA and others in Test Management Tools. Updated: February 2020.
399,230 professionals have used our research since 2012.