Tricentis qTest Reviews

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RyanO'Neill
Real User
Sr. Manager Quality Assurance at Forcepoint LLC (Formerly Raytheon|Websense)
Nov 21 2019

What is most valuable?

Among the most valuable features are * test automation tracking * JIRA linking * defect tracking * reporting. The test automation tracking is valuable because our… more»

How has it helped my organization?

The solution’s reporting enables test team members to research errors from the run results. That has definitely sped up productivity because it allows multiple engineers… more»

What needs improvement?

I wouldn't say a lot of good things about Insights, but that's primarily because, with so many test cases, it is incredibly slow for us. We generally don't use it because… more»

What's my experience with pricing, setup cost, and licensing?

There is an upfront, yearly cost for concurrent licenses, meaning we're not limited to a specific number of users, only to a specific number of users online at a certain… more»

Which solution did I use previously and why did I switch?

We used JIRA and both the Zephyr and the Xray plugins. The scalability of those plug-ins was usually fine. They scaled along with JIRA, and JIRA is endlessly scalable… more»

What other advice do I have?

The biggest lesson I have learned is that the transitioning process is only difficult if you drag it out. Transitioning over to a new product needs to happen quickly. It… more»

Which other solutions did I evaluate?

An evaluation was opened up to search for the proper solution. qTest was the winner.
RobinaLaughlin
Real User
Assistant Vice President, IT Quality Assurance at Guardian Life Insurance
Nov 21 2019

What is most valuable?

We are using qTest Manager and qTest Insights, primarily. We have a global testing team, so we needed a centralized, easy, web-based interface for accessing all of our… more»

How has it helped my organization?

It's helped us in having a web interface and being intuitive for how testing is done. If you're a tester, it makes a lot of sense. Instead of an application that we try to… more»

What needs improvement?

They're coming out with a new feature now, an analytics module. I, personally, slide more toward the metrics/analytics side of things, so anything they can do to come up… more»

What's my experience with pricing, setup cost, and licensing?

I have not looked at it recently, but our license price point is somewhere between $1,000 and $2,000 a year. It's pretty low when you think about what we used to have. We… more»

Which solution did I use previously and why did I switch?

We were using the HP suite. We switched because of price point and ease of use. We went into agile quickly, as an enterprise, and HP wasn't at an agile point at that time… more»

What other advice do I have?

What I've learned from using the solution is "don't be afraid of change." HP was the blockbuster of our industry. There are a lot of great options out there. Do your due… more»

Which other solutions did I evaluate?

We actually did a bake-off between Tricentis and QASymphony. And then we got the best of both worlds when Tricentis acquired QASymphony. We looked at Zephyr and Xray but… more»
Find out what your peers are saying about Tricentis, Zephyr Enterprise, IDERA and others in Test Management Tools. Updated: February 2020.
396,781 professionals have used our research since 2012.
Real User
Senior Director of Quality Engineering at a tech vendor with 1,001-5,000 employees
Nov 24 2019

What is most valuable?

The main thing that really stuck out when we started using this tool is the linkability of qTest to JIRA, and the traceability of tying JIRA requirement and defects… more»

How has it helped my organization?

The solution’s reporting enables test team members to research errors from the run results. We do have some metrics and some dashboards that are set up that which allow… more»

What needs improvement?

The Insights reporting engine has a good test-metrics tracking dashboard. The overall intent is good, compared to other test tracking or test management tools. But the… more»

What's my experience with pricing, setup cost, and licensing?

We're paying a little over $1,000 for a concurrent license. One of the solutions we looked at was about half of that but that one is very much a bare-bones test management… more»

Which solution did I use previously and why did I switch?

We worked with a customized plugin within JIRA, not even a basic, off-the-shelf version. It was an in-house created module that was built to integrate. They couldn't… more»

What other advice do I have?

The biggest lesson I've learned from using the solution, because of the Insights challenge, is that I would probably do more of a formal trial. They are aware there are… more»

Which other solutions did I evaluate?

We looked into SmartBear and Zephyr, and not that we would purchase Quality Center, but it was used as a benchmark. The main reason for going with qTest was not only that… more»
Raja-Veeraraghavan
Real User
Automation Lead at LogiXML
Nov 27 2019

What is most valuable?

The most important feature which I like in qTest manager is the user-friendliness, especially the tabs. Since I'm the admin, I use the configuration field settings and… more»

How has it helped my organization?

The solution's reporting enables test team members to research errors from the run results. Our executives have started to review results provided by qTest, but that… more»

What needs improvement?

As an admin, I'm unable to delete users. I'm only able to make a user inactive. This is a scenario about which I've already made a suggestion to qTest. When people leave… more»

What's my experience with pricing, setup cost, and licensing?

We signed for a year and I believe we paid $24,000 for Flood, Manager, and qTest Insights. We paid an extra for $4,000 for the migration support.

Which solution did I use previously and why did I switch?

Previously, we used Micro Focus ALM. Now, we have divided our products internally: an old product where we use Micro Focus, and a new product for which we wanted a newer… more»

What other advice do I have?

Go for it, take a shot at it. Try it out with the 30-day free trial. If you really find it to be a good fit for your company, the productivity and the cost, go ahead and… more»

Which other solutions did I evaluate?

Being a lead manager, I shopped around among many ALM tools and tried to understand which would really suffice the needs of our newer tool. We found qTest was the most… more»
JovanKangrga
Real User
Testing Lead Manager at PDC Energy
Nov 21 2019

What is most valuable?

We get the most benefit from the * test library * test execution. There is also a high level of reporting provided in the tool and you can extract reporting out of the… more»

How has it helped my organization?

This is an SAP implementation and until we brought in qTest the team had no tool. They were doing everything manually in Excel, all their tests and execution. I came on… more»

What needs improvement?

The Insights reporting engine is a little challenging to use in terms of setting up a report and getting the data. It took me a while to understand how to use the tool… more»

What's my experience with pricing, setup cost, and licensing?

The price I was quoted is just under $60,000 for 30 licenses, annually, and that's with a 26.5 percent discount.

Which solution did I use previously and why did I switch?

Cost and time were the main reasons I went with qTest. If I were to have my choice, I probably would have implemented the Micro Focus product because I am familiar with it… more»

What other advice do I have?

The biggest lesson I have learned from using qTest is that every tool has limitations and you need to be able to adapt and overcome and not be stuck with one way of doing… more»

Which other solutions did I evaluate?

I've used QAComplete from SmartBear. I've used HP QC or ALM from Micro Focus. I also used an old IBM rational test manager which I think was called SQA. I think qTest was… more»
NancyMcClanahan
Real User
Quality Assurance Team Lead at Parkview Health
Nov 21 2019

What is most valuable?

The most valuable features are the execution side of it and the tracking of defects. I like the way it structures a project. We have a PMO that does project management… more»

How has it helped my organization?

We can actually track without having to have spreadsheets, which really improved our process by, probably, 180 percent. That was a biggie. We were able to put test cases… more»

What needs improvement?

We have used the Insights reporting engine but, within the last six months or so, since Tricentis took it over, they've started to improve that. We had some custom fields… more»

What's my experience with pricing, setup cost, and licensing?

For the 35 concurrent licenses, we pay something like $35,000 a year. There are no additional costs to the standard licensing fees, until we get into Tosca. We have the… more»

Which solution did I use previously and why did I switch?

I have used Micro Focus LodeRunner at a couple of locations. The Micro Focus tool is very complex and not as user-friendly as qTest is. I knew that implementing HP, plus… more»

What other advice do I have?

Make sure you set it up the way you do your business. The process really is important, not just the tool that you're using to manage it. The biggest lesson I have learned… more»

Which other solutions did I evaluate?

We evaluated five tools, narrowed it down to three, and qTest was ranked as number one. SmartBear, the HP tool, and Tricentis were the top-three. Back then, it was… more»
VSwaminathan
Real User
Product QA Manager at Reflexis Systems
Nov 21 2019

What is most valuable?

The integration with Selenium and other tools is one of the valuable features. Importing of test cases is also good. The way we structure the test cases and the way we… more»

How has it helped my organization?

qTest has created a lot of transparency in the distinct classes. Everyone now has access to the tool, so there is visibility, internally, from one team to another team… more»

What needs improvement?

We feel the integration between JIRA and qTest could be done even better. It's not as user-friendly as qTest's other features. The JIRA integration with qTest needs to… more»

What's my experience with pricing, setup cost, and licensing?

It is pretty costly, from what I remember. It's quite a few times more costly than other tools on the market. We compared it to the other leading test management tools. We… more»

Which solution did I use previously and why did I switch?

Previously we had TestLink but we found many challenges with it when we had to run automated tests. There are good features in qTest, which helps us in maintaining it and… more»

What other advice do I have?

Do a cost-benefit analysis. qTest is more costly than other tools. If you have multiple teams, it's going to be essential, and it's worth buying qTest. Apart from that, if… more»

Which other solutions did I evaluate?

We have evaluated several other tools. But the features, especially the requirements being integrated with the test cases, are pretty awesome. Many tools do not have the… more»
Real User
Manager, IT Quality Assurance (EDM/ITSRC/Infrastructure) at a financial services firm with 1,001-5,000 employees
Nov 08 2019

What is most valuable?

The solution's real-time integration with JIRA is seamless. With ALM or QC, we had an additional plugin which was a schedule-based integration between the tool and JIRA… more»

How has it helped my organization?

Our company's workflow starts in JIRA. We create epics, stories, bugs, etc. All of those things are integrated within qTest. There was a disconnect before, with the… more»

What needs improvement?

We are starting to use qTest Insights a little bit. Right now, on a scale of one to five, I would say the Insights reporting engine is a three because we are facing some… more»

What's my experience with pricing, setup cost, and licensing?

I believe we have an annual subscription.

Which solution did I use previously and why did I switch?

We used to have Micro Focus ALM Quality Center as our test management tool and we were nearing our licensing limitation at the time. We evaluated a couple of tools in the… more»

What other advice do I have?

It's a simple tool. The usability is pretty straightforward. For a QA tester who is an active user, the UI is pretty simple, the linkage of requirements to test case is… more»

Which other solutions did I evaluate?

We evaluated QASymphony and QMetry. To begin with, we had a list of about ten tools that researched on the internet and via some phone calls. We narrowed it down to these… more»
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Tricentis qTest Questions

What is Tricentis qTest?

QASymphony is a leading provider of enterprise test case management, test analytics and exploratory testing solutions for agile development and QA teams. Our solutions help companies create better software by improving speed, efficiency and collaboration during the testing process.
Also known as
qTest
Tricentis qTest customers
Amazon, Salesforce, Barclays, Adobe, SecureWorks, Samsung, OfficeDepot, Zappos, Cisco, Visa, Verizon, FICO, Silverpop, Nordstrom
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