Tricentis qTest Scalability

NM
Quality Assurance Team Lead at Parkview Health

I don't think I have any scalability issues with it. Right now, we have concurrent licenses, which seem to be plenty. We've not had a problem with that. It has only happened once or twice where there were 35 licenses used at the same time. The tool tells you, and then you have to wait until somebody signs off. That's easy to manage. We don't have any issues yet. I'm not saying that we won't, once automation is there.

We have 200 users and a total of 35 concurrent licenses. Generally, the users are analysts or Epic analysts, as well as managers, directors, and people involved in network validation. We have a tester lab, project administration, project manager, quality assurance, and quality assurance leads, as well as some people who have report-read-only access. Some of our vendors also have access. They have their user profiles because I limit their access in terms of what they can see and what they can do.

There are two of us involved in deployment, upgrading, and maintenance of qTest. I'm the lead, and I have a test coordinator who helps me.

We plan on increasing usage as we add more systems to it, and once we add automation. I will analyze how many licenses we have versus what we will be running at that time and will determine if we need any more. Make sure you set it up the way you do your business. The process is essential, not just the tool that you're using to manage it. The biggest lesson I have learned from using qTest is that I should have used it years ago. We should have had this a long time ago, not just five years ago.

I send out periodical reports of all the metrics that we do, usually twice a year. We use other tools for keeping track of tasks that have to be done on each one of the projects. We use Microsoft Planner. It makes it easier for people to actually do their assignments and then let us know that the tasks are completed. If we had the JIRA tool or something of that nature, that would help the process. But, at this time, we don't use that functionality.

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Sudipto Dey - PeerSpot reviewer
Technical Lead at Linde

Tricentis qTest is a scalable tool, so scalability-wise, I'd give it an eight out of ten.

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RL
Assistant Vice President, IT Quality Assurance at Guardian Life Insurance

I have a better feeling about scalability with 9.7.1 than I did prior to that. We should be okay. There will become a time, though, where we're going to have to consider archiving data, and how we want to do that. That would be a great feature for them to have over time, to be able to go back and archive.

We continue to bring a lot of projects into the department, so the volume of projects that qTest will manage for us continues to increase. We're starting to integrate it a lot with other products. An example would be SmartBear — we do a lot of API testing there. Anything that Tricentis would build, API-wise, along those lines would be really helpful.

We use NeoLoad for all our performance testing and that integrates with AppDynamics, so I don't know that we would need to integrate them, but it would be nice if it were an option. We definitely continue to use JIRA. We'll continue to expand on that platform. There's a lot of potential.

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Buyer's Guide
Tricentis qTest
March 2024
Learn what your peers think about Tricentis qTest. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
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SamuLehikoinen - PeerSpot reviewer
Partner Manager at Agiilit Oy

There were no problems with scalability, but the installation process wasn't extensive. Currently, around ten individuals use it.

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JK
Testing Lead Manager at PDC Energy

Right now, it's handling everything we're throwing at it. Since we're in UAT, this will be the highest number of people in the tool and probably the most activity in the tool, and it's been supporting things without any issues.

We went from 30 licenses to 60 licenses during this four-month period of time. I don't think that number will be increased. Once this project is over, the number of consultants will be reduced and the number of people involved will be reduced.

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RV
Automation Lead at LogiXML

The solution is scalable.

We currently have ten users using licenses out of our total of 12 licenses, and they use it on a daily basis. It's used extensively to create the test cases, run automations, and create defects in JIRA. 

Currently, we don't have any plans to increase our usage. Five staff members are required for the deployment and maintenance. They are the people who schedule the automation runs and who do all the other jobs on a daily basis.

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Anuj-Kataria - PeerSpot reviewer
QA Manager at Next Solutions

Scalability-wise, I rate the solution a six or seven out of ten.

More than 15 people in my company use the tool.

My company plans to increase the usage of the tool in the future. My company is in the process of expanding it to other LOBs as well.

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RO
Sr. Manager Quality Assurance at Forcepoint LLC (Formerly Raytheon|Websense)

The scalability has definitely been impressive. We've got a global organization with so many different teams and I don't hear any complaints from any of them. They're all up and running on this product, all around the world. So we've scaled extensively. The different teams don't really affect each other, but we're all using the same system. We don't really notice that there are 30 different product teams using the system. You only see your own.

It's extensively used in the sense that all the QA organizations within the different product teams — we're looking at 15 to 20 different product teams, each with five to ten quality assurance engineers, and some of them with up to 30 or 50 engineers — all of them are using the product at least as their test case management system. Some of them have different implementations when it comes to their automations. Some have different implementations when it comes to their ticketing system integrations. But all of them are equally supported by the product in different project scenarios and product configurations.

It requires zero people for maintenance because it's cloud.

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VS
Product QA Manager at Reflexis Systems

We see it helping us in the long-run as well. qTest seems to be adding more and more new features.

We have about 40 to 50 team members using it right now. We plan to slowly increase the number of users. It's a gradual process. We are planning to scale it. We are not currently reaching the peak of 25 concurrent users, most of the time. It rarely gets to the max. We average 15 to 20 users at any point in time.

There is no immediate plan to increase our licenses. As more teams and more members come into play, and when we hit the peak very frequently, we may increase the number of licenses.

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DF
Senior Director of Quality Engineering at a tech vendor with 1,001-5,000 employees

We're not a big shop so for our situation it's fine. We haven't seen any bandwidth issues with running in the cloud. People are accessing this tool across the globe and we've had no complaints or issues.

We don't plan on rolling it out further until we see the analytics portion of it. Our plan is that we will pick back up again at the start of the calendar year, once we see, at the end of this year, what analytics has to offer and once we get that working. Then we'll go back to the drawing board on how we can use it and then we'll roll it out and provide training.

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MS
Division Chief with 10,001+ employees

We're such a small group, we only have 19 user licenses so we don't ever really push the limits on it. The users are all testers and we're using it daily.

I recently learned that my business analysts and some of the program managers need access to it, so I have to look into get more licensing. At the time, we thought it was strictly for testers. We didn't realize everybody could use it and benefit from it.

I'm the configuration manager and the test branch chief and I support my application management division chief who has the developers and the business analysts. They're the ones who put it all in motion. We have about 60 people who do the whole application development and software development lifecycle.

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MD
Manager, IT Quality Assurance (EDM/ITSRC/Infrastructure) at a financial services firm with 1,001-5,000 employees

So far the scalability looks pretty good. I cannot say for sure because in a matter of six months we have 26 projects that are live and functional. So far, so good, but I cannot talk about the scalability yet.

From what I have heard from Tricentis, there is no restriction on data storage. In terms of latency, because the application itself is in cloud, and we shouldn't be seeing any performance issues accessing qTest.

We have about 55 people, contract testers, who have access to the edit, add, and execute features. We have three admins. And we have about 100 people who are view-only users of qTest items. We don't require any people to maintain the solution since it's hosted on the cloud.

We definitely anticipate increasing the number of projects in qTest.

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CF
Senior Architect at a manufacturing company with 1,001-5,000 employees

Scalability gets to be a little bit of a mess. I've never seen a performance issue but, as we continue to add projects, especially if somebody has access to a lot of the projects or is an administrator who has all the projects, it feels a little bit unorganized. There's too much stuff. When I create projects, for example, they're in my dropdown forever, as far as I know. That just creates a huge list of products. I would like, when a project is done, to get it out of my face.

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it_user179637 - PeerSpot reviewer
QA Expert with 10,001+ employees
it_user589632 - PeerSpot reviewer
Sr. Portfolio Manager - Testing at a tech vendor with 201-500 employees

There were no scalability issues.

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Buyer's Guide
Tricentis qTest
March 2024
Learn what your peers think about Tricentis qTest. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
765,234 professionals have used our research since 2012.