Tufin Pros and Cons
SecureChange is the most interesting part. It all comes down to having the user request firewall access and SecureChange, based on workflows, takes care of it, sending two or three emails to the business approvers. With one click, you can automate a firewall rule.
The change workflow process is flexible and customizable. I was really impressed with it. It's pretty easy. You can add automatic validation steps. Depending on the security matrix, you can pre-allow whatever flow you want.View full review »
We use Tufin to clean up our firewall policies. It benefits us, because you can run a query for whatever your cleanup criteria is, e.g., "Has it been hit in 90 days?" It displays the list, then you can see the rules right there. If you want to get rid of it (or highlight it), then it creates a ticket that goes ahead and flags them all as disabled. While you can delete them, we always disable first. Then, we have a strip that comes back, and if it's been disabled for 90 days, then the system will remove them.View full review »
The best feature for me is being able to look up objects within all of our policies, because we have a little over 12,000 rules and over 30,000 objects. When one person says, 'Hey, where's my server?' I can just go to Tufin and say, 'Hey, where is that server?' and very quickly it tells you where it is, what policy it's on. That is a life saver.View full review »
One of the things that came up this week was the ability to decommission a server, which we thought was interesting. We had a workshop recently that talked about all the things that need to be thought about when managing firewalls. People said, "A lot of times, things get forgotten when you are decommissioning a server." E.g., making sure rules are taken away and taking out the rule set. The fact that there is an automated workload for that can be helpful.
I had been impressed with the depth of capabilities within SecureTrack, particularly, in terms of generating insights for a user and firewall operator. With SecureTrack, I've been impressed with the level of flexibility with workflow design and its ability to generate different work streams and flows through the tool that are customized for our organization processes.View full review »
We use this product to sharpen our change cycle. A request used to take quite a while as we did manual assessments. A lot of that is now done through SecureTrack.
In the past, we would do certain things because of private knowledge of people's own understanding of the network. We don't have to rely on just that piece of it, because of the topology. We now know which firewalls come into play.View full review »
The change workflow process is flexible and customizable... If we have a firewall completed and we want to redo it, if we need to re-engineer a particular firewall and open a different destination, we can do that by creating a break-fix... That is one of its useful tools.View full review »
The APIs are the most valuable feature of this solution, as they facilitate integration with ServiceNow and other solutions.View full review »
In our current environment, the most valuable feature from Tufin is their Network Map.View full review »
The most valuable function is the SecureChange where it is able to automate everything from the validation of the rules to the pushing of the rules.View full review »
The visibility is huge. In order to figure out what was going on previously, we would have to pull stuff out of firewalls and put them in spreadsheets, then do sorts. Now, it's all right there in Tufin. We can write reports to look for what we need, ad hoc searches to find object groups, and know which firewalls are on. This was almost impossible to do previously.View full review »
The interface is like a 1990s kind of thing. It's a little ugly. There are many things that you cannot tweak, little things like the column width and how you display the information. You end up exporting everything to an Excel file and doing your work there.
The documentation site is horrible as well. It has a tree structure, and you really get lost quite easily.View full review »
The topology needs improvement. If I click on the network tab, I can go get a cup of coffee, come back, and my topology is still not painted. Maybe, it's just because we have so many devices, but looking at the topology, it is too slow. The problem is that when I click on the network tab, I do not want to see the topology. I want to click on the "Next" button, so I can put in the source and destination, so I can see the path. However, I still have to sit there and wait for the topology to load, and it's frustrating. I'll click on topology and try to click that "Next" button in time to where I can get around it. But, typically, you have to wait for that topology to paint. When it paints it, it's just a bunch of black smudges because there is just so much there. It can't paint it to where you see something. I can always zoom out, or something like that, but it's really worthless.View full review »
For me, there are two things that can make Tufin a bit better... [It needs] a better focus on automation - automating a lot of the processes; and automating rule re-certification, or at least finding a way to simplify it.View full review »
There are things that could be explained a little better for somebody brand new to this system, which could be helpful, especially if it was in real-time while you were working in the system. Having the ability in real-time to be able to understand search query suggestions would be helpful.
A limitation right now for compressed firewalls is the limited ability to see above a site level in terms of the Topology Mapping in the policy display. While Tufin's actively working on a solution, or at least they have this in the queue, from being able to view this on a higher level and how all of our site networks are connected, this ability would be useful, as we expect to have these compressed firewalls in place for quite some time.View full review »
The product that we have deployed for our main process gets bogged down in terms of its response. Maybe, we need to deploy a slightly smaller box. Eventually, we need to discuss this with Tufin is to see if we can move over to some sort of VM environment where we can add more processing power to it.
Our initial setup was complex from two dimensions, because we were deploying it globally and had to have a centralized view, but a distributed approach. We had it in Asia and North America, causing a slightly complicated approach.View full review »
When it comes to web services, in my experience, Tomcat has always gone down; after a certain amount of load it breaks down and we have to get things restored again.View full review »
I would really like to see a new UI for SecureChange. SecureTrack 2.0 has quite an improvement in the UI and it flows more smoothly. The current SecureTrack and SecureChange are a little blocky, and sometimes loading a tab or a page is required to refresh information. Whereas in SecureTrack 2.0, they're starting to improve on that.View full review »
The biggest area where I see a need for improvement is some of the documentation and training stuff. It does a really good job of hitting the big concepts, but it needs like another layer deeper of actually getting into some of the details of how to do some of the things. Conceptually, I understand how the product works, but now how do I start building stuff and integrating it into my environment.View full review »
There is room for improvement in the speed of Tufin. It is using so many of my VM resources and yet it is still a bit slow... Even though we are allocating 130 gigs of RAM, we still have to wait for a few minutes for a single report to be generated. Otherwise it would be a perfect tool.View full review »
The change workflow process is getting better. I wish it was a little more customizable. Right now, my biggest issue is that it wants to optimize everything we put in. Sometimes, we need a rule to be more readable, and we want it to go in a specific way. Sometimes, it's difficult to get Tufin to accept that. It wants to optimize and reduce the number of ACLs. On the compliance side, sometimes you just want more ACLs, so it's more readable for an auditor.View full review »