Ubiquiti UniFi Switches Reviews

Ubiquiti UniFi Switches is the #11 ranked solution of our top Ethernet Switches tools. It's rated 3.8 out of 5 stars, and is most commonly compared to NETGEAR Switches - Ubiquiti UniFi Switches vs NETGEAR Switches

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ThomasWilke
Real User
CEO at CITOM
Feb 06 2020

What is most valuable?

These switches are very simple to use and the GUI is very nice. They have made administration much easier. Optionally, if you have a very advanced requirement then you can do it less comfortably using… more »

How has it helped my organization?

We have several offices in Switzerland, Germany, and Austria, and we can manage this solution, as well as for our customers, remotely.

What needs improvement?

The UniFi switches are for people who are not very into technology and if you have a big deployment with special configurations then this line of switches is very limited. It would be nice to have a… more »

What's my experience with pricing, setup cost, and licensing?

Ubiquiti switches are quite affordable and you don't have to pay extra for support.

Which solution did I use previously and why did I switch?

We used to use Cisco switches but we had a lot of trouble with them. They are not easy to handle, which is why we switched to Ubiquiti. Cisco switches have the same capability but you have to have… more »

What other advice do I have?

We are focused on open software and manufacturer-independent solutions, so Ubiquiti fits our strategy well because they operate on the Linux operating system. We have had no problems where this… more »
Real User
Network System Engineer at a tech services company with 11-50 employees
Oct 28 2019

What is most valuable?

The most valuable feature is that you can manage everything through the Cloud Key UniFi controller. The fact that you can manage everything including the switch-level configuration, and access point configuration of both the wireless networks and the LAN, is very useful. The GUI interface is very… more »

What needs improvement?

The price of this solution should be more competitive. The technical support for this solution could be improved.

What's my experience with pricing, setup cost, and licensing?

This solution does not charge for technical support. Unlike vendors such as Cisco Meraki, there is no cost for licensing.

What other advice do I have?

This is a solution that I recommend. It's simple to use, and the installation and configuration are pretty straightforward. Anyone who has a little bit of experience with switches and firewalls could use it. I would rate this solution a nine out of ten.
Learn what your peers think about Ubiquiti UniFi Switches. Get advice and tips from experienced pros sharing their opinions. Updated: May 2020.
437,557 professionals have used our research since 2012.
Consultant
Consultant
May 20 2020

What is most valuable?

The most valuable feature for us is the VPN. This solution is easy to use.

How has it helped my organization?

Ubiquity UniFi is adequately doing what we need to do.

What needs improvement?

I would like to see the security features improved. It would be helpful to have better visibility into exactly what is going on in the network. In particular, I would like to have more control over… more »

What's my experience with pricing, setup cost, and licensing?

I feel that the price of this solution is definitely reasonable compared to all of the others. Once you buy the equipment, there are no additional fees.

Which solution did I use previously and why did I switch?

Prior to UniFi, we used a homegrown Unix environment. I upgraded it to use the UniFy because it seemed to be straightforward. I put in a 48-port power-over-ethernet switch that has the flexibility to… more »

What other advice do I have?

I am exploring the possibility of using our Ubiquiti switch as an external gateway but I'm not sure whether I want a gateway in the cloud, or what kind of gateway exactly, so this is something to be… more »
Real User
Group IT Manager at a manufacturing company with 11-50 employees
Dec 09 2019

What is most valuable?

The ability to manage firmware revisions is probably the most valuable feature.

What needs improvement?

The management console could be improved, It's very, very slow. In the next release, I'd like to see some amalgamation of the two different consoles. I believe it's difficult to manage both the WiFi on the edge switches in the same console… more »

What's my experience with pricing, setup cost, and licensing?

We haven't had to pay any licensing costs at all.

Which solution did I use previously and why did I switch?

The company previously has another solution but I wasn't involved with that. I was responsible for the company switching to UniFi.

What other advice do I have?

Something people need to look out for is the cost of cloud management. For us, that's been handled externally at the moment, so we're not actually paying for that directly. It's something people should consider with Ubiquiti. I would rate… more »
Real User
Responsable IT at a individual & family service with 201-500 employees
Jul 07 2020

What is most valuable?

This product is very reasonably priced. I have not found any of the technical features to be particularly valuable.

What needs improvement?

The management of this product needs to be improved. Cloud-based management would be a helpful feature. I would like to be able to customize the SSID. For now, I'm not able to manage my device via the Application installed on my server. I'm… more »

What's my experience with pricing, setup cost, and licensing?

The price is very low and a good approach for a smaller company, with 10 to 15 people.

Which solution did I use previously and why did I switch?

Prior to Ubiquiti UniFi, we did not use another Wi-Fi switch.

What other advice do I have?

I would rate this solution a five out of ten.
Real User
IT Director at a manufacturing company with 201-500 employees
Nov 28 2019

What is most valuable?

The interface and the duality are the solution's most valuable features.

What needs improvement?

Some of the features needed to set up the solution are too complex. There's a lot of technical information that is required. The solution could use a central console to manage all devices.

What's my experience with pricing, setup cost, and licensing?

In comparison with other brands, there isn't too much difference in the pricing. They're all pretty similar.

Which solution did I use previously and why did I switch?

We were using Cisco switches previously. We have a mixed environment, so we have various routing switches in use.

What other advice do I have?

We use the on-premises deployment model. I would recommend implementing this solution because it's quite easy. The brand seems to be a bit unknown in the Romanian market because there is not so much… more »

Which other solutions did I evaluate?

We did evaluate other options. Mostly, we were looking at pricing, which is why we chose this solution.
EnockAnderson
Real User
Head of ICT Unit with 11-50 employees
Nov 13 2019

What do you think of Ubiquiti UniFi Switches?

What is our primary use case?

Our primary use case of this solution is to support our users by providing internet services and university academic system software resources.

What is most valuable?

I like the control one has with this solution; you manage everything from one central point. Everything including the devices and the switches. So the centralized management is one thing that I really like about Ubiquiti.

For how long have I used the solution?

I have been using Ubiquiti UniFi Switches for three months now.

What do I think about the stability of the solution?

I've been using the solution for three months only, so I can't say if it is stable or not. But I've had no glitches or bugs so far. 

What do I think about the scalability of the solution?

The Ubiquiti…
FaisalSmair
Real User
System Engineer at DANAT IT FOR BUSINESS
Oct 16 2019

What is most valuable?

The solution's most valuable feature is its reliability.

What needs improvement?

We've had issues with the power supply. I've had to change the power supply twice. I'm not sure what the issue is. We're still trying to work out why we're having problems with the switches and the cutting of the power supply. The solution… more »

What's my experience with pricing, setup cost, and licensing?

You only have a one-time payment when you purchase the solution. The pricing isn't subscription-based. This particular solution is very cost-effective.

Which solution did I use previously and why did I switch?

I've previously used other solutions, including Cisco, Brocade, and HP. We use all of these. It depends on what the client prefers or the budget of the project. There aren't big technical differences between any of these.

What other advice do I have?

We use the on-premises deployment model. We're system integrators. I'd rate the solution eight out of ten.
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What is Ubiquiti UniFi Switches?

Also known as
UniFi Switches
Ubiquiti UniFi Switches customers

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