Ubiquiti UniFi Switches Room for Improvement

Director of Technical Operations/CTO at a consultancy with 51-200 employees
The documentation for command lines needs to be improved. When we do firmware updates, it usually creates problems in the devices themselves. If we do a firmware upgrade, it's for sure that there will be an issue. They need to work out the kinks in that regard. The security of the solution could really be enhanced. It would be ideal if you could roll back firmware. It would be ideal to have something that's built-in that you can kind of just go and push a few buttons and then it reverts back to the old firmware. View full review »
The UniFi switches are for people who are not very into technology and if you have a big deployment with special configurations then this line of switches is very limited. It would be nice to have a single, unique management console or a GUI because as it is now, Ubiquiti switches have two management systems and it is annoying. The VPN technology in Ubiquiti products is really difficult for beginners who do not have the right skills. It would be very nice if they had a simple way to manage all of the VPN connections from a GUI. This would include from location to location, or from location to computer. View full review »
Network System Engineer at a tech services company with 11-50 employees
The price of this solution should be more competitive. The technical support for this solution could be improved. View full review »
Learn what your peers think about Ubiquiti UniFi Switches. Get advice and tips from experienced pros sharing their opinions. Updated: February 2021.
464,655 professionals have used our research since 2012.
I would like to see the security features improved. It would be helpful to have better visibility into exactly what is going on in the network. In particular, I would like to have more control over the internal MAC addresses because I have none at the moment. Specifically - I see payloads with virtual MAC addresses - but the management software does not show these addresses in the statistics. View full review »
Network and CyberSecurity Engineer at Nextro
They can improve the visibility of networks to match Meraki switches, which have good visibility tools to go through the network. In a Meraki device, you get a clear picture when using the bug interface. You can also see its neighbors and have a clear picture of all connected devices. Ubiquiti UniFi Switches do not have such features that Meraki switches provide. View full review »
Magnus Sjolander
Manager at a comms service provider with 1-10 employees
I had some initial problems with the configuration that necessitated contacting technical support. View full review »
Group IT Manager at a manufacturing company with 11-50 employees
The management console could be improved, It's very, very slow. In the next release, I'd like to see some amalgamation of the two different consoles. I believe it's difficult to manage both the WiFi on the edge switches in the same console. Some more SFP+ ports would also be helpful. They should also try lowering the price of cloud management, it's mostly about management. If you can manage it quickly, and it's a little more cost-effective to manage it in the cloud, that would be a big improvement. View full review »
Responsable IT at a individual & family service with 201-500 employees
The management of this product needs to be improved. Cloud-based management would be a helpful feature. I would like to be able to customize the SSID. For now, I'm not able to manage my device via the Application installed on my server. I'm not able to manage the devices (lost of connection with the devices). The installation is more a familial installation instead of a professional installation. Need to be improve on my company side. View full review »
IT Director at a manufacturing company with 201-500 employees
Some of the features needed to set up the solution are too complex. There's a lot of technical information that is required. The solution could use a central console to manage all devices. View full review »
System Engineer at DANAT IT FOR BUSINESS
We've had issues with the power supply. I've had to change the power supply twice. I'm not sure what the issue is. We're still trying to work out why we're having problems with the switches and the cutting of the power supply. The solution should look into this to see if there is something wrong with the product. View full review »
Tony Xu
IT at a manufacturing company with 201-500 employees
This brand is not very popular in China. View full review »
Administrator with 11-50 employees
In terms of improvement, sometimes we have bugs. View full review »
Learn what your peers think about Ubiquiti UniFi Switches. Get advice and tips from experienced pros sharing their opinions. Updated: February 2021.
464,655 professionals have used our research since 2012.