The most valuable aspect of Ubiquiti is the ease of setup. It's easy to set up, secure, and use. It works on an adoption basis. I can pull the system up, design a network, and pull 20 different Ubiquiti units into it.
It's very easy to use. The hardware is very easy to use, compared to Microsoft. Microsoft is more complicated. It has software that is okay if you are familiar with it. In my opinion, Ubiquiti hardware is more heavy duty then Microsoft.
Ubiquiti devices are centrally managed, and you can log into the access points via SSH. If the GUI isn't working for some reason, you can intervene via SSH.
o if you are setting up any other third party product or any other different product, it sometimes can be a bit difficult. With Ubiquiti, you need to set up because you can adopt the product and that's it, where if it's not a Ubiquiti product it can sometimes be a difficult setup.
Solution Architect - Networking and IoT at Ingram Micro
Jan 24, 2022
This product has issues with scalability and ease of manageability at scale.
Security also needs to be improved, when compared to its competitors.
Ubiquiti Wireless doesn't have any support that you can call. They only have an online portal where you can access support documentation, but it's not great. You have to figure out issues and solutions for yourself.
Ubiquiti could develop a more elaborate firewall solution. Their firewall solutions at the moment are entry-level. Maybe they don't want to bring those products in because many people prefer putting a third-party firewall into a solution like that. We usually do.
They should make more advanced features for the power users. I am a technician and I am functional, but I do need some features that I find only in Microsoft.
Better third-party integration would be helpful because often, Ubiquity is a product that customers choose after they already have something else from another vendor like HPE.
My company has to wait for a response from the product's support team. From an improvement perspective, the product's support team should be quicker to respond.
CMO at a tech services company with 1-10 employees
Sep 30, 2021
The external devices, the outdoor devices, are not so rugged. For example, for the weather that we have here in Florida, it doesn't hold up well even though it is supposed to be designed for outdoor use.
Ubiquiti is also slow to adopt new technologies. We are transitioning to Wi-Fi 6, and there aren't many products. They have mostly Wi-Fi 5 products, but there are only two Wi-Fi 6 products. It's okay for places we have already equipped, but it's a bit hard for new places.
