We just raised a $30M Series A: Read our story
UR
Telecommunication Engineer at a construction company with 5,001-10,000 employees
Reseller
Stable, scalable, and reasonably priced

Pros and Cons

  • "Ubiquiti WLAN is stable."
  • "The solution could improve by having a cloud version. A cloud version is the easiest to configure anywhere in the world."

What needs improvement?

The solution could improve by having a cloud version. A cloud version is the easiest to configure anywhere in the world.

For how long have I used the solution?

I have been using Ubiquiti WLAN for approximately one year.

What do I think about the stability of the solution?

Ubiquiti WLAN is stable.

What do I think about the scalability of the solution?

The scalability of Ubiquiti WLAN is very good.

My customers are small, medium, and enterprise companies.

How are customer service and support?

The technical support could improve, they are slow.

Which solution did I use previously and why did I switch?

We previously worked with Aruba solutions and we currently are using Quantum products.

How was the initial setup?

The installation of Ubiquiti WLAN is easy.

What's my experience with pricing, setup cost, and licensing?

When comparing the price of Ubiquiti WLAN to Aruba the price is reasonable.

What other advice do I have?

We are working with a product called Quantum based out of Singapore and I would recommend only Quantum and Aruba solutions. There is technical support from Aruba, Cisco Meraki, and Quantum here in India is very good.

I rate Ubiquiti WLAN an eight out of ten.

If there was a cloud option and the technical support was good I would rate the solution a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer:
Flag as inappropriate
Ravikumar Subbiah
IT MANGER PAN-INDIA at Escon Elevator Private Limited
Real User
Top 5
Cost-effective, scalable, but lacks features

What needs improvement?

There are some connectivity issues that need to be resolved. Additionally, the frequency has to be improved.

For how long have I used the solution?

I have been using the solution for two years.

What do I think about the stability of the solution?

I have found they need to work on the stability of the solution.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and technical support?

The customer service is good.

What about the implementation team?

I have one or two technicians that do the implementation of the solution.

What's my experience with pricing, setup cost, and licensing?

It is a cost-effective solution.

Which other solutions did I evaluate?

I have evaluated Aruba and they…

What needs improvement?

There are some connectivity issues that need to be resolved. Additionally, the frequency has to be improved.

For how long have I used the solution?

I have been using the solution for two years.

What do I think about the stability of the solution?

I have found they need to work on the stability of the solution.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and technical support?

The customer service is good.

What about the implementation team?

I have one or two technicians that do the implementation of the solution.

What's my experience with pricing, setup cost, and licensing?

It is a cost-effective solution.

Which other solutions did I evaluate?

I have evaluated Aruba and they have a lot of enhanced features this solution does not.

What other advice do I have?

I am not going to use this solution anymore in the future, I am going to use Aruba. However, I do find this solution cost-effective, it could be suitable for those who do not need some of the advanced features competitors have.

I rate Ubiquiti WLAN a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Learn what your peers think about Ubiquiti WLAN. Get advice and tips from experienced pros sharing their opinions. Updated: November 2021.
554,529 professionals have used our research since 2012.
RS
Department Leader: Project Leadership Production Compact at a retailer with 10,001+ employees
Real User
Top 5
Scalable, good technical support, but could be more stable

What is our primary use case?

We are using this solution as a network device.

For how long have I used the solution?

I have been using this solution for approximately two years.

What do I think about the stability of the solution?

The solution is stable but could improve.

What do I think about the scalability of the solution?

I have found Ubiquiti WLAN scalable. We have approximately 200 users using the solution in my organization and do not plan to increase usage.

How are customer service and technical support?

We were satisfied with the support.

How was the initial setup?

We have a network specialist that does the installation, it was not difficult for us.

What about the implementation team?

We did the implementation of the solution ourselves with our…

What is our primary use case?

We are using this solution as a network device.

For how long have I used the solution?

I have been using this solution for approximately two years.

What do I think about the stability of the solution?

The solution is stable but could improve.

What do I think about the scalability of the solution?

I have found Ubiquiti WLAN scalable. We have approximately 200 users using the solution in my organization and do not plan to increase usage.

How are customer service and technical support?

We were satisfied with the support.

How was the initial setup?

We have a network specialist that does the installation, it was not difficult for us.

What about the implementation team?

We did the implementation of the solution ourselves with our five-person network specialist team.

What's my experience with pricing, setup cost, and licensing?

There is a license required for this solution.

What other advice do I have?

I would recommend this solution to others.

I rate Ubiquiti WLAN a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Flag as inappropriate
DImo Dimov
R&D Engineer IC Design at inLab Ltd
Reseller
Top 5
Can be easily installed and is stable

What is our primary use case?

We currently use it for small clients.

What is most valuable?

Ubiquiti WLAN has been stable, and we haven't had any issues with it. It is easy to install as well.

What needs improvement?

I think the coverage could be increased.

For how long have I used the solution?

We've been using it for about 10 years.

What do I think about the stability of the solution?

It is a stable solution.

How was the initial setup?

The initial setup was simple. The installation can be completed in about 10 minutes.

What's my experience with pricing, setup cost, and licensing?

There is no licensing cost for this solution.

What other advice do I have?

On a scale from one to ten, I would rate Ubiquiti WLAN at eight. We needed a team of two for deployment…

What is our primary use case?

We currently use it for small clients.

What is most valuable?

Ubiquiti WLAN has been stable, and we haven't had any issues with it. It is easy to install as well.

What needs improvement?

I think the coverage could be increased.

For how long have I used the solution?

We've been using it for about 10 years.

What do I think about the stability of the solution?

It is a stable solution.

How was the initial setup?

The initial setup was simple. The installation can be completed in about 10 minutes.

What's my experience with pricing, setup cost, and licensing?

There is no licensing cost for this solution.

What other advice do I have?

On a scale from one to ten, I would rate Ubiquiti WLAN at eight. We needed a team of two for deployment and maintenance, and we have 50 users at present.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Flag as inappropriate
Product Categories
Wireless LAN
Buyer's Guide
Download our free Ubiquiti WLAN Report and get advice and tips from experienced pros sharing their opinions.