Ubuntu Linux Customer Service and Technical Support

Stephen Murcott
System Administrator at j5 Software South Africa
Up to now we solved our own technical issues, like normal de-bugging. Other issues I like to solve by using different technologies. But not without having to go through a very diverse ecosystem where there's a lot of solutions in place. View full review »
MahdiBahmani
Solution Architect, IT Consultant at Merdasco - Rayan Merdas Data Prosseccing
I haven't used Ubuntu's support up until now. In most situations, my colleagues and I can resolve problems based on our experience, internet forums, and many papers that you can find everywhere about Linux. The problems we would encounter would depend on the service we're working on. I implemented FreeIPA for some of my customers and I had some problems with the installation process. The main Ubuntu documents couldn't help me anymore. I had to look for extra documents on the net. I can resolve it from Red Hat or even Debian documents. It takes a reasonable amount of time to find a solution. View full review »
Somchai Quint
Owner at a tech services company with 11-50 employees
I have never used the technical support. View full review »
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Bejoy R
Unix Admin at a energy/utilities company with 10,001+ employees
I have never contacted technical support. View full review »
Sergio Ferreira
Executive Director at Dynamic Tomorrow
I've never had to use their technical support, so that just shows how good the product is. View full review »
Yuri Zhiluk
IT Manager at TMSoft ltd
We don't deal with technical support. If we need answers, we usually use the internet. View full review »
SpecialIT677
IT Specialist at a tech services company
I don't have any experience with technical support. I have experience with Linux, so I am okay. View full review »
HamidShariati
User
I prefer to use the community, rather than technical support. I'm able to solve my problems using the community. It's easy to find answers to my questions. View full review »
Find out what your peers are saying about Canonical, Oracle, Micro Focus and others in Operating Systems (OS) for Business. Updated: May 2020.
417,803 professionals have used our research since 2012.