UiPath Primary Use Case

reviewer1427238
Dir., Resource Management Systems and Data at a healthcare company with 10,001+ employees
We are in healthcare. We have a distributor who provides us with a very large percentage of our day-to day-supplies. We have inventory locations, but we are a just-in-time facility in that we are stockless in many aspects, e.g., our surgeries order for every day. We do stockless five days a week and are not stockless on the weekend. This means we fill supplies for our nursing units on the weekends, but during the week, the distributor is picking, packing, and sending those supplies. So, you're going to get back orders every day. So, we worked with our distributor to develop a spreadsheet that outlined everything, by hospital and location, being back ordered. We had that much done, and they were able to fairly automate it on their end as well. Therefore, we were taking this file every day and reviewing it, then they would tell us in the file when to expect it. So, our purchase order was sent out, and we would expect it the next day, as our PO was dated for the next day for that line. Then, our distributor would say, "There is a manufacturer back order, so expect it 10 days later." Now, our PO didn't have the right date, and we were manually going into our PO and adjusting those dates for approximately 100 lines. Every day, we were having to adjust our PO lines manually. After that, we would open another tool, type in the PO, and send the user that created that order an email telling them that item was back ordered for 10 days. The report would come in the late afternoon to us, about 4:00 or 5:00 PM, so we didn't see it until the next morning. Then, we were trying to do all this work the next morning. We would then have a call with our main group of customers to go over this, and they didn't get to see this report until very shortly before the meeting. Everything was kind of grouped together around late morning when we were trying to make decisions, then do things late morning to early afternoon. When you start getting long in the day, you cannot quickly make changes to your products that late in the day. With the robot doing this work for us, the vendor sends a file to an address by a certain time. They send it in at about 3:30 PM every day. The robot now takes that file and works that file, which it has ready for us usually by 4:00, 4:15, or 4:30 PM. Now, it still may be too late for us to work, but the first thing in the morning, we have the file. Because it works that night, it has already sent out notifications to all the users of any back orders. First thing, when they walk in the morning, they know what their back orders are. They didn't know that until halfway through the day before. Now, they get the information first thing in the morning so they can react. Now, we are getting the information first thing and have the time to work with the manufacturers and distributor to come up with other products so that we might backfill or get a branch transfer. Our end goal was to make sure that we had a daily tool that was 100 percent accurate and could be deployed across a broad spectrum of healthcare workers. Then, they could get information faster and more accurately with as much information to eliminate a lot of extra calls and communication. That is what we embarked on. We dissected our current process and looked at all its different triggers to see how we could turn this into an automated tool. We broke down our process and identified everything that we were doing, then UiPath helped us identify what we needed to modify. We worked that into a tool where a bot could come along and process it every day, then deliver every afternoon. That was our end result, and it's been extremely successful. We started using the tool last December. We combined some automation that we already had in this process into this tool to make it a whole automated process, rather than partially bringing in under. We have a vendor who delivers us a report daily of all their back orders because we use a main distributor, so they deliver us a back order report. Therefore, we made sure that they aligned it in a way that the robot could read it. Then, we wanted to break that down in a way so each of our hospitals could see their section. So, we added some data to this tool which allowed the robot to see that record, and say, "This belongs here, and this belongs here." View full review »
Jeremy Gilliland
Chief Automation Officer at JOLT
The primary use case of UiPath, with every organization that I've worked with as a consultant, has been to make business processes more efficient and the work of their employees more enjoyable. View full review »
Kaitlyn Kapp
Software Engineer at Security Benefit
We are using attended and unattended robots, Orchestrator, and Studio. We are in the financial services industry. A lot of what we do is background data processing, and we use the unattended robots for a lot of it. We do have some attended robots as well, but most of our processes are unattended. I am a developer, so I primarily use Studio. I write the instructions for our Orchestrator Application Manager to do everything we need in Orchestrator. We are currently operating an on-premises deployment, but we're in the pilot group for Cloud, so as soon as we get a date on that we'll probably be migrating. One of the primary processes that we've automated is reporting. Prior to automation, our users were only able to run a few of the reports, a few times a week. Now, we're running every single report that there is to run, which is probably four or five times what they were able to do, every single day. Every morning they receive a summary of that work, so they're able to just get on and look at it, rather than during the close of the day. In financial services, the close of the day is crunch time. We work really hard to make sure that everything is done within a set about of time because there is a domino effect. One person has to be done before the next person can finish, and they're not having to dig back and try to figure out when these issues happened. We're providing it to them upfront. We can say exactly what happened, which account they need to look at, and on what date. This means that we're ahead of the issues, rather than trying to backtrack and find them. We are not currently running in a Citrix environment, but the only reason we're not is that our sister company hosts our Citrix environment, so we can't install any of the services that make those environments much easier to utilize. For example, we can't install the computer vision component because we don't own it, so they won't let us. Our team is really small, there's only six of us on the actual RPA team. However, we work really hard with the business to get buy-in in every department. We're trying to roll out at least one automation in every single department. Our company's goals for the next year, I believe, every associate of the company is supposed to have proposed a task that they are doing, whether it's daily, monthly, yearly, whatever, that could be automated. Then our team will ingest that, prioritize that, and work through it. But, we're really trying really hard to get our whole company involved, and we're getting ready to kick off this campaign to try and get more attention to it and to try and get people using it. We want it to be more than just a buzzword. We want it to be something that everybody's talking about regularly, and using, and excited about. When it comes to getting people interested, I think it's probably a combination of education and sharing the experience of those projects that we have rolled out. When people are really seeing that with the projects that we've rolled out, our close is shortening, they become interested. What we say is happening, or will happen when we're rolling these automations out, is happening. Getting that to be shared from process owner to their team, to the teams that they're working with, it acts like word of mouth for those that are affected. We don't like it to just all come from us, the technical team. We don't want to simply tell them that it's going to do something. We want others to talk about what it has done for them and suggest they should take advantage of that too. With respect to how easy it is to automate our company's processes, on a scale of one to five, I would rate it a five. We don't struggle with it. I took the UiPath academy training, and I love it. We are looking at an unrelated tool right now, and we found no comparison between their training and the UiPath Academy. We were spoiled with UiPath Academy, and we didn't really realize how good that training really is. The thing that I love about the developer training; the level one, level two, level three... level one really does walk you through it. It gives you, literally the walkthrough, so when you don't understand, you can go back, you can look at, and see exactly how to do it. But by the time you're in level three, it's not doing that anymore. The requirements are a little bit looser, you have to figure out how to interpret the words or the requirements, and it becomes more challenging, but I think that that's important, because, by the time that you're actually working real projects, it's not a walkthrough anymore. You have to figure it out on your own. From the point that we purchased our UiPath license until we had our first robot was approximately three months. It did take us a little while, but we knew that we purchased our licenses before we were really ready to hit the ground running. We function out of such a small team, and we were still working with UiPath trying to figure out which partner we wanted to bring in for consultants because we wanted somebody with experience. We didn't want someone who just finished the training just run in and try, and I think we learned a lot working with that consultant. We did work with a second consulting group, Machina Automation, and we loved working with them. They're great. They're just so supportive, and they really want to make sure things are right. It's never just sending them the requirements and pounding it out to get it into production. We work with them really deeply to try and make sure that they understand the process, we understand the requirements, they express their concerns to us, we express our concerns to them, and we work together. It's not like we just send them the documents and they send it back as a project. The whole way through we touch base with them every single morning. They're always asking what more they can do and how they can help. They ask if we're happy with what we received. We do time card reviews, so the time that they spend with us we're actually able to go back and validate, based on that, what they've said they did, that indeed it is what they did. We had received some scrum and sprint training from them. We've had actual developer consultants, we've had mentoring hours for our developers. So we've had a lot from them, and they've been able to help us with everything. Anything we ask, they try to accommodate us. For example, we asked if they had any experience with Kibana. They did not but said that they would find somebody who does. View full review »
Learn what your peers think about UiPath. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
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reviewer1214511
Automation Lead at a manufacturing company with 10,001+ employees
We are using unattended bots, Orchestrator, and Studio. We use this solution for doing a variety of things. It includes a lot of back-office finance and accounting, tax, and a little bit on our operations side. We're also using it for some test automation within our IT group, so helping to test our points of sale, and some of our data transfers as well. Orchestrator runs on a dedicated server, but our bots all run on virtual dedicated machines in our data center. There were some challenges in setting everything up to run in a virtual environment. We implemented a couple of years ago, so I think that it has improved by now, although it was challenging. Part of it was on our end, where our people were not familiar with it. The challenges included picking the right type of VM to run on, having the right kind of setup, and having the environment configured correctly. We needed this to allow the RPA team to have enough control over the day-to-day maintenance, and not have bottlenecks with the technical side. Managing things when we had issues or needed to add something new was also a challenge. The documentation was kind of broad and didn't go into the detail that we wanted it to, although I have seen that get better, so that is really good. I'm sure if we were trying to implement it today, it would probably be a lot smoother with the tools that they've come up with. With respect to how easy it is to automate our company's processes, on a scale of one to five, I would rate this solution a four. I think there are still a few things they could do and it looks like they are working towards that. It still requires a good bit of training and ramping up for someone brand new to it, especially without a programming background, to jump in and start building. I think they can continue to refine that and they definitely are moving in the right direction. It's a little bit of a technical hurdle to overcome to be able to build not only just basic automations but enterprise-scale automations and automations that are reliable and can check up on themselves. I think they can work some more of that into the actual tool because we've had to do a lot of figuring out how to build best practices and how to program it directly, and the best way to be able to allow us to support it cleanly through the lifecycle. It is good, but there are some things they can add in to truly make it a five. My standards are pretty high, but I'm sure they'll get there. On a scale of one to five, judging how beneficial it is, I would rate the training a five. We are big fans of it. I typically don't get the luxury of hiring people with technical backgrounds. We usually have people coming out of school or people transferring from other departments who are interested in RPA. So, the Academy tools have been a lifesaver for us and they've been very good, especially for the RPA developer track. It is very detailed and we can really get someone through that training and feel like they're at least able to perform the basic functions of the tool pretty well. From there it is up to us in terms of getting them familiar with our best practices and how we program things and get some hands-on training with the more senior RPA developer to learn some further tips and tricks. Overall, I'm very pleased with the Academy offerings and they're one of the best I've seen from many of them. From the point that we purchased our UiPath license until we had our first robot was perhaps a month or two. It did not take long, and that included time for training. When we started off, we bought the software, went through the training as a team, and then started building a few small things. We probably had the first one in production within two months of buying the software. View full review »
Barry Rodick
Lead Consultant at Konexo UK
Originally, we were using UiPath to draft documents and send emails on mass to where we had large communication exercises. We used a robot instead of a small army of paralegals to generate the documentation and draft up the emails where we had to communicate with 2,000 to 3,000 people. It was a little bit more involved than just doing a standard mail merge, but we were able to use UiPath to create a number of documents and email it to an individual customer all through a central email address. Fast forward to where we are now, we have a few of these things focusing in on what we call post-completion activity, like the things you do after you sign a contract. So, it may be you're uploading it to the client's contract management system, applying stamps, or registering the contracts in an official register. The robot is able to do that for us post-completion. Those are our primary use cases at the moment. We're looking at more data integrity type stuff, like comparing our internal data sources against public record. View full review »
Vikram Modgil
Founder at Pi Square
We use attended and unattended bots, Orchestrator, and Studio for development. We're seeing increasing adoption of Studio because more people see how easy and straightforward it is to use a lot of the features. It helps that UiPath training is free. Our entire team, including our salespeople, have gone through the training. It's free and it makes a big difference. For the salespeople, they're able to talk more intelligently about RPA. On a scale of one to five, judging how beneficial it is, I would rate the training a five, for sure. In fact, I have taken a lot of ideas from their training to educate my customers about RPA. When it comes to RPA, a lot of it is education because some of them don't know exactly how automation can be done. I've told UiPath that I use their training in my presentation, and it is great. We are working with a technology company called Rammer, Rammer.ai. What the Rammer software does is listen to conversations to learn the details of what is being discussed. A third-party system is used to transcribe the conversation into text, then Rammer will learn the details without much training. It knows the topics, it understands what is talked about the most, talked about the least, how much we are adhering to the script if it's a call center use case, or if it is a simple meeting use case then it knows who is assigned what tasks, it recognizes the follow-ups, and it knows the summary of the discussion. All of this is summarized in a nice, consumable manner. So now, when a bot knows all of this information, it goes into Orchestrator, logs all these activities that are picked up by unattended bots downstream, and they trigger all those processes back. So it's a massive consumption of all of those heavy use cases. We have not yet run automations in a virtual environment, although we do have customers who are asking for it. We are not sure if we will need UiPath's help for this yet because we haven't tried it. With respect to how easy it is to automate our company's processes, on a scale of one to five, I would rate it a five. Really, it depends on how clearly we understand the requirements. So a lot of times we are able to find process gaps, which wasn't the case earlier before we started thinking about automation in this manner. I would say the ease of use is actually dependent on some of those factors as well. Usually, starting is the biggest challenge for most people, and I think this is because it is in a trial environment and there is a lack of documentation, with multiple people doing one part of a small subset of a task. There are these challenges and then if none of them are documented, you need to figure out the process flow. From person one, where does it go? This can change when people can do multiple things. It becomes a very complex web to understand and navigate through. We need to understand the task and how it should be performed. For developing the robot, it's very important to have the clarity upfront, otherwise, we cannot code them. That is the biggest challenge, I feel. From the point that a UiPath license is purchased until the first bot is ready is almost immediate. This is because we usually start with a PoC on a small scale, just to see if automation with this approach makes sense. By the end of the PoC, we'll normally know exactly how many bots are needed. Sometimes it is on us, more than the customer when we cannot estimate every process that is outside of the departments and division that we work with because we just work at finance. For example, we can't just estimate what marketing would use, and so on. That will sometimes delay things. View full review »
reviewer1214532
Solution Architect Support Manager at a financial services firm with 5,001-10,000 employees
We have a bunch of uses for the product so it is hard to judge which is the most important. We started working with data structures for websites and then moved into more complex automation like speech detection and making more cognitive decisions based on rules. Our automation using bots is essentially on the verge of using artificial intelligence. View full review »
Parvez Mohammad
RPA Architect at AXA Equitable
We use all three of the UiPath components which include: Studio, Roboyo, and Orchestrator. There are a bunch of use cases that we explored for the POC (Proof of Concept) to be sure the product fits with our expectations for automation. For example, one use case is reconciliation processes for insurance group retirement and LOB (Law on Occupational Benefits) plans. We built it, tested it, and now that is one of the primary things we use the product for. View full review »
Thomas McEvoy
Lead Associate at Booz Allen Hamilton Holding
It is looking externally at how we can enable the government to identify efficiencies and improve effectiveness. The other is, internally, how can we drive efficiencies within HR and finance, with everything that a big corporation can do. * How do we help the government realize these benefits? * How do we help our internal workforce benefit? It is two different things, and they are similar, but they're not the same thing. A lot of people externally are worried about the elimination of jobs, but at the same time, they still want that efficiency, and they are looking for it. We want to drive the effectiveness of the workforce, whomever we're working with. There are plenty of automation opportunities out there: DoD, the federal government, and commercial space. There are all sorts of stuff that we can do. Internally, we feel the same way. There are lot of things that we can do to make ourselves run more efficiently. If we are preaching to the government that they need to be using this, it's beneficial for us to say, "This is what we have done as a company." Our company is 25,000 people across the globe. There are certain opportunities for us to include automation in what we do every day. We are doing it now by instituting RPA, specifically, and the tools that the UiPath bring to the table. It will be a game changer for us, if we can get it done at scale. Automation is growing at our company. A lot of what we do is focused on AI. Going from zero to AI is a Herculean task. It's extremely difficult. However, there are many steps in-between zero and AI that we can do now to help realize the benefit to the company or the federal government, such as the benefits of the efficiencies that we can identify. That intermediate, non-threatening first step can be RPA, which ultimately will lead to enabling AI, but is not AI. Within our company, we are looking to identify what those pre-AI steps are, with the goal in mind that we know that the federal government is asking for AI. What we do in the interim is a type of level set, where you can build an algorithm, AI, or machine learning algorithm. This ultimately is what they want, but what they need right now is to aggregate their data in a structured way to be able to feed into those algorithms. That's step one. This is the first step to getting all your data right. It's not easy, because you have to take people out of the mindset of AI. View full review »
Shashi Singh
Director of Shared Services Automation and AI at Virign Media Business
We use UiPath primarily to drive efficiency within the company and introduce a new technology, which is only going to become more popular and more prevalent in the industry in the next few years. At the moment, we use Orchestrator, Studio, and unattended robots. We invested in an RPA solution because competitors were doing it. They do it because it's the next wave of this industry, the fourth industrial revolution. Everyone's saying that you can't escape it. It's also because our company, in the shared services department, is thinking about how to challenge our existing models. Traditionally, you chose whether to take the processes onboard or streamline them offshore, but robotics and automation are a competitive alternative to outsourcing. It's very easy. We are challenging the status quo and making sure we're evaluating all our options effectively. View full review »
Robyn Albert
Assistant VP of Robotics at Open Logix
We are using the unattended robots and Orchestrator modules of UiPath. We have built close to fifty processes in the three years that we have been a client. Our primary use case, the one the gives us the biggest relief, is the processing of premium border rows. The robot will pick up Excel files with between four hundred and a thousand rows of data, and then does the data entry into our policy issuance system. All of our automation runs in a virtual environment and we do not have any problems. At the start, of course, there were a few bumps in the road, but we got it figured out and now have no issues at all using the VM. When we began working with automation, I was the leader and I had three BAs and three developers offshore. When our company decentralized, we created three other robotics divisions. There are now twenty-eight of us including the project manager, the BAs, the testers, and our developers. People are spread across four different divisions within the corporation. With respect to how easy it is to automate our company's processes, I will consider the individual components. With the Orchestrator, on a scale of one to five, that's easy, it's a five. It is very evident how to use it. The Studio, I am not a developer but I got six developers up and running on it in a very short period of time. It has a very short learning curve, so on a scale of one to five, I would rate it a four. My rating of four is because I know that we had some challenges with using the recorder. Things would shift and there were a couple of things that had worked and then stopped working. We found a little instability, and it was hard for us to know whether it was us, or the application, or the studio. Ultimately, we were not able to get a final answer on the root cause of those problems. We are no longer experiencing these problems. When we upgraded, a lot of that went away. Also, when we went to Orchestrator, a lot of that went away. Exactly as UiPath had told us when we went to them with the issue, they gave us some solutions and once we implemented them, the issue was corrected. I did not attend the UiPath Academy, but my Business Analysts took the BA course and my offshore developers all took the Academy. On a scale of one to five, judging how beneficial it is, I would rate the training a five easily. Before the Academy came around, they were kind of self-taught. When they took the Academy, it closed some of their gaps. When we started with this solution, we did a PoC with the help of a UiPath developer. In two weeks we built a PoC for a bank reconciliation, which was pretty fast. That helped us decide whether we wanted to go with the product, and of course, we did. After that, we took the code, which really didn't have a lot of bells and whistles in it, and we gave it to one of our developers to really soup it up and make it more robust. That took them about a month to do. View full review »
Murali Kothapalli
Senior Analyst at Salt River Project
We use Studio, Orchestrator, attended and unattended robots. We use this solution to solve the things that people don't want to do. They spend a lot of time and there is a high potential to make manual errors. Quality suffers because it takes too long and users can get fatigued. There are the things that we are targeting and we have already seen some of the benefits. We do not run our automations in a virtual environment. With respect to how easy it is to automate our company's processes, on a scale of one to five, I would rate this solution a four. It is easy, but there are some improvements that can be made. On a scale of one to five, judging how beneficial it is, I would rate the training a five. It is my lifeline. From the point that we purchased our UiPath license until we had our first robot was approximately six to eight months. I felt that the process was complicated, in part because of UiPath but also partly because of internal things. Internally, in order to get set up, the entire infrastructure needs to be in place. All of the servers have to be set up and you need the right permissions because the bots need their own security. You have to explain to people that this is going to be a service account, and you have to explain the need for it. These are all internal, but necessary issues. View full review »
reviewer1214526
Robotic and Intelligent Automation Lead at a consultancy with 10,001+ employees
I have used UiPath Orchestrator, and we have created both attended and unattended robots for our clients. We have been using the new AI and OCR technologies with UiPath, and we are currently trying to implement the Citrix log capability that was recently introduced. We are not running our automations in a virtual environment. When we automate any Citrix-based application, it's all email-based. There is a Citrix receiver and we communicate with that, which helps automate Citrix applications much faster. Most of the clients I had seen have been running in virtual environments, although I have seen some of our clients running on the desktop. We have also seen hybrid scenarios. One thing is that virtual environments can be standardized pretty quickly. So, that's an advantage. Normally, the companies, which are leaning towards more cloud now, will be happy with this. So, I think that is one factor. As you move virtual machines to the cloud you can migrate your bots to the cloud faster. I have worked on various different domains including the public sector, commercial, healthcare, energy, utility, and federal. These are the different customers for which we are implementing solutions. Now, the customers are moving towards AI and natural language processing. They are more into chatbots, how they can use artificial intelligence, making use of data science, and putting more machine learning on board. With respect to how easy it is to automate our company's processes, on a scale of one to five, I would rate it two and a half. I'd say it is about marketing. You can develop anything. There are very small processes that you can develop with having minimal experience. However, when you start implementing complex processes, I would say you need to be a background developer. On a scale of one to five, judging how beneficial it is, I would rate the training a five. All of my team members have been using UiPath Academy for training and certification. It's not just with the U.S., but outside the U.S. as well. From the point that a UiPath license is purchased until the first robot is ready totally depends upon what use case we are implementing. There are different methodologies that people use. Some build the bot without exceptions and it can go to production. Like a very simple process can go to production in two to three weeks. A more complex bot will take eight to ten weeks, and depending upon the process, it can go longer. I have seen tasks when a human is performing the job and it takes him around twenty minutes per transaction. But, when the bot comes in, it actually completed that same transaction in five minutes. But, to develop that five minutes of processing, it was understanding system availability and testing. Then you have to do load testing. It takes ten weeks or so. Our clients decide to implement RPA for several reasons. The first reason, of course, is to have work completed faster. Second, when there is a workload, you can work on it more efficiently and with fewer people. Consider an open enrollment in October, where the open enrollment starts at 10:00 AM and there are a lot of transactions flowing in. Now you have to hire a human and train them. With the bot, we can just scale up instead. Finally, the bots are errorless. View full review »
Rene Abel Christensen
RPA Process Consultant at Statens Administration
Primary use cases would be within the finance sector. We supply financial services for other government agencies. The main robots that we have in use right now are concerning floating of financial periods, uploading reports, commenting on these reports, and so on. We are starting to look at invoice processing, to a larger degree. Then, we have a few quality and control robots which do checks on data quality, customer information, customer carts, etc. We are using approximately 20 robots right now for different uses. We've opted for professional, traditional developers and programmers to do batch robots. We don't use it in our business units. Possibly because we are a government agency, we don't necessarily get enough IT security around the users applying their own robots. It is not easy to use in this way because we do use traditional programming skills. We are considering moving some tasks out into the workforce for Attended Robots, etc. We think that this will be a problem for us in regards to getting it pushed out there and still maintaining good quality. However, we haven't tried it yet. View full review »
Ever Espinoza
Monitor Technology at Equifax Inc.
We have robots and we have Orchestrator and we are exploring the new analytics model over the next few months. Right now, our primary use is mostly operational processes and deploying apps for the global operations team. We have multiple automation processes in place for them already. View full review »
Automati62f1
Automation Engineer at a consultancy with 1,001-5,000 employees
In general, we use it for automating monotonous, manual processes which a lot of our clients have. We also use it for internal employees in our company. View full review »
reviewer1214619
Senior Consultant at a financial services firm with 10,001+ employees
We primarily use the Studio, which is for developing the robots, and we deploy to Orchestrator. We went through a large SAP transformation and we had a lot of issues getting the users to accept the new systems. They were issues related to the adoption of new systems. We decided to build these attended bots in order to guide the users through the system. Essentially, it is navigation or guidance assistance. By helping the users with proper data entry and design, flowing in a logical sequence that is easy for the user to follow, it minimizes end-user training. Running our automations in a virtual environment is something that we had tried during our PoC. Currently, we have attended bots deployed in more than twenty thousand laptops, and eventually, we're planning to have more than eighty thousand deployments. Because of the large scale, initially, we were having a lot of challenges because of things that go on with the users' machines. We wanted to explore Citrix because there is just one virtual environment that every user logs on to, and then run the processes from there. Unfortunately, it did not work for us. We were seeing a lot of issues and felt that it was much more stable deploying individually to each laptop, instead of using Citrix. With respect to how easy it is to automate our company's processes, on a scale of one to five, I would rate this solution a four. There is always room for improvement. On a scale of one to five, judging how beneficial it is, I would rate the training a five. The material is very sequential and logical. You don't get lost because you just follow the modules from beginner to intermediate to advanced. You cover everything from end-to-end, and it is very structured. From the point that we purchased our UiPath license until we had our first robot was approximately one year. This included our pilot project, then the development and the UAT. When we went live in production there were three thousand users. View full review »
reviewer1214598
RPA Manager at a government with 10,001+ employees
Our primary use for this product is to automate processes that we are capable of automating at our tier-one level human resources center. View full review »
Nathan Boeke
Principal Robotic Configuration Specialist at Allianz life
We use UiPath Studio, Orchestrator and Robots, all unattended currently. Our primary use case is one-off for mediation projects because we're trying to set up our infrastructure. Once the infrastructure is set up, we plan on creating a federated model throughout our entire organization. View full review »
Adrian Iordache
Principal Solicitor at Consortium Legal
We have developed a product for a court of arbitration. UiPath provides the automation engine behind it. Our product is a platform that is live online. It allows a party to provide some contract information, and the robot assembles a document and communicates with DocuSign, our signature provider. It then sends out a correspondence to the other party and manages the signature process for a bespoke contract for an arbitration agreement. This is a service that we provide to the world, pro bono, as it were, to promote arbitration and the adoption of a particular arbitration clause. It's accessible to all. Parties can log in and it helps them to negotiate and conclude an arbitration agreement in a mediated fashion. The robot sends out email on behalf of a third-party, a court of arbitration, and it helps the parties get that agreement done. It's about concluding an arbitration agreement before the dispute goes any further. View full review »
reviewer1427226
Managing Associate at a legal firm with 51-200 employees
We use it to automate searches in public databases. We have lawyers who need to search for various companies. For example, we are searching insolvency files for a list of business partners, so we use the robot to perform the search and notify clients about its results. Thus, it helps us with our work in searching public registries. We have the Studio license and attended robots. View full review »
reviewer1214604
Product Manager at a financial services firm with 201-500 employees
We use Studio, Orchestrator, Studio and Orchestrator right now for RPA development for automating pretty much anything that rules-based processes can accomplish that are mundane and take time. View full review »
reviewer1214562
Automation Delivery Lead at a pharma/biotech company with 10,001+ employees
We are using Studio, Orchestrator, attended and unattended robots. Our primary use for this solution started with automating processes in finance, procurement, and HR. Now, we are researching various directions in logistics. We do not run our automations in a virtual environment. This is something that we are trying to avoid. With respect to how easy it is to automate our company's processes, on a scale of one to five, I would rate this solution a four. I'm an IT-based person, and for IT people it is easy to learn. UiPath claims that it is easy to learn and it's for everybody, but it's not true. For business people, it is hard to learn and hard to understand how to code to make things work. They need a lot of help with things like exception handling. If somebody lacks technical or programming skills then it makes it much more difficult to use. Although UiPath is getting closer to business users, there are still some basic skills that they need to have to make it work. On a scale of one to five, judging how beneficial it is, I would rate the training a five. When I get new hires it doesn't matter whether they have previous experience in RPA or development, they have to go through all of the basic training from the Academy. This includes the Orchestrator and I've been recommending SAP training because we are experiencing growth in the use of SAP. Going to my team, this is the base, and then we have created our internal framework and standards that also require training. Some people may already have experience with UiPath or Blue Prism, but they still need to take the training from the Academy. Before I arrived at the company, there were already some automations running. However, fifteen months ago we shut down a couple of robots because they were failing terribly. From that time, it took us five months to create the first robot. View full review »
Terry Yoo
Sr Finance BI Manager at Vulcan
We're starting within our finance group, so a lot of different processes in our finance group are being automated. Our main project was for our tax department, extracting data from PDFs and putting them into Excel. We have two people involved with RPA in our company. We just purchased this solution last week so we're still installing everything. We did automate four processes with the community edition. The length of time in development varied by the process. The longer ones required help from UiPath. They came on-site for the PoC, so that helped us out. Some other easy ones we just did ourselves within a couple of days. With respect to how easy it is to automate our company's processes, on a scale of one to five, I would say that it is a four. But with Studio X, I think it will probably be a five. I say four because as you get more complicated with your processes, you need to learn how to code and there's a brunt learning curve. A lot of people will get turned off by that. So, I made some good sessions with Studio X, it's all drag and drop, mostly, so that's perfect for the business users. On a scale of one to five, judging how beneficial it is, I would rate the training a five. We are actually in the process of taking it right now. It's good that they have something like that available. There are not that many who have aced it. View full review »
Daniel Lombard
Project Manager and RPA(Robotics Process Automation) Lead at a tech services company with 5,001-10,000 employees
I work in finance functions, so typically implementing it within our finance accounting hub that we have out in Manila when most of our processes are stabilized and globalized experts. So, it's a very good fit to have our processes automated out in Manila. View full review »
Jack McBride
CEO at OnQ
We are using the attended, unattended, and Orchestrator components of this solution. Our primary use case is developing automation around revenue cycle management in the healthcare space. We run automations in a virtual environment and we are very happy with that ability. It is much more time-consuming when compared to running it directly on the server, but it is very reliable and it is a great way to create automations that you wouldn't otherwise be able to create. Of course, we prefer to go directly to the same environment. With respect to how easy it is to automate our company's processes, on a scale of one to five, I would rate it a four. In order for me to give it a five, it would have to be such that a user could go in and develop it easily with a point and a click. I think it would be extremely difficult to build a platform that was that simple for the end-user, but I think UiPath has come a long way and is very good at making it easier and easier as we go along. We have at least ten developers who have gone through the certification training with the UiPath Academy. On a scale of one to five, judging how beneficial it is, I would rate the training four and a half. The training is wonderful. There are certain elements of the training platform that are not keeping up with the product though. Also, some of the things that are in the documentation are not up to date. Being a little outdated, it can be kind of frustrating for the people that are going through it. But, it's a great way for people to get a good understanding of how to use all of the elements of the process. From the point that we purchased our UiPath license until we had our first robot was approximately three weeks. View full review »
reviewer1214556
Sr Manager Operational Support at a comms service provider with 10,001+ employees
We have several use cases. We're a telecommunications company. We use it for anything from order entry, design, activation, and interactions with technicians within our field. We really have an end-to-end solution. We are using Studio, Orchestrator, and unattended bots. It is deployed on-premise but on our own cloud. View full review »
Russell Barrett
Robotic Sales Specialist at T-Impact
We're specializing in law and local government, so that's our target market at the moment. Obviously it's usable everywhere, but that's our market, and we find that that's where there's a lot of opportunity for sale. View full review »
Cristian Paun
Head of Business Transformation & Procurement at Lombard
We have acquired UiPath with both the robot and orchestrator. I want to make sure that we get the right return on investment and with the orchestrator you are not only able to use the robots during the day, but you are also able to schedule them during the night. You maximize your investment 24/7. Lombard International Insurance is the number one in wealth investment and for us the onboarding process is a critical one. We have started with KYC (know your client) which is an extremely painful process, a lot of manual work, but now have some very good friends and colleagues that are happy to have Ruby the robot as their assistant. On top of this we also have tax reporting, overdraft, reinvestment, so there are several processes, some like KYC for instance. View full review »
Nancy Huff
Lead Process Analyst at ACT
Right now, the primary use case is document retrieval from our client system. We are a healthcare billing company, so we have to pull things like medical records and different documents from hospital stays. So, we used the robots to pull those versus an FTE. We have both unintended and attended robotics that we use. We haven't really delved into Studio a lot yet. That's going to be part of our staging and going into the next phase. We built all of our basic bots, so now we're going into the more complex bots. We are on-premise. We were looking at moving to the cloud, so that will be something in our next steps. View full review »
Director92ca
Director at a consultancy with 1,001-5,000 employees
One of the main use cases is stringing together different applications, like a financial system to a database for data manipulation or data extraction. Then, all sorts of little things are added onto that from a process prospective. View full review »
Richard Denton
Director at RPA Box
The solution is primarily used for invoice processing in combination with intelligent data captures. It's used for anything to do with lots of finance processes. Typically they go into lots of HR processes as well. They're the two main business functions that we work in. View full review »
reviewer1214553
Sr Digital Transformation Consultant at a tech services company with 501-1,000 employees
We have two customers. One is in the insurance industry. We are implementing it within our own company to automate HR and finance processes: back office. This is the same thing with the customer: back office. That's the focus. We are using Studio, Orchestrator, and attended bots. We are not using unattended bots yet. View full review »
Lisa Bruecher
Manager at Vindelici Advisors GmbH
Our client's companies have extensive issues with SAP and getting information out of it. They have another technical ERP system with an in-memory database where they don't get the information out of it, then have to add it manually to SAP. That will be probably the first big use case for automation. So, we will get a bot reading it on the database from the Citrix environment and probably moving it to SAP. The client will probably have it on-premise. They tend to be really risk adverse in terms of Cloud solutions. We have tried to get them to use the cloud more because it's just easier. We are using Studio Orchestrator, and unattended bots. I have programmed attended bots before. View full review »
Felicia Schmid
Senior Consultant at Vindelici
I'm working for one project where we're trying to automate processes for a logistics company, specifically in their back-office accounting processes. We're using Studio, Orchestrator and the bots. In other words, we're using the whole platform. View full review »
reviewer1214541
Process Architect at a insurance company with 201-500 employees
We primarily use the solution for insurance processes where we have redundant activity and we have pain points for our customers. It allows the employees to do more insightful work. View full review »
BryanGraham
AI Chief Technologist at BRMi
We are trying to focus on using UiPath for our mission. A lot of people use RPA for things that happen everywhere, such as in financial or HR. We are a bit different. We are trying to focus on things which will improve what our customer are doing. For example, one of our customers is a bank. Therefore, we are focusing on improving their relationship with the bank's customers by using RPA. While there are use cases everywhere, we are focusing on trying a company better and more streamlined at their core. View full review »
Margaret Abt
Web Developer at USDA
At Forest Service, we have a massive onboarding season. Because our primary mission is to combat forest fires, we have a huge intake of firefighters that we hire every season. Because of that, there's a lot of onboarding material that needs to be processed through HR, literally tens of thousands of people in such a short amount of time. I can see, potentially, RPA being able to help with some of the manual work that we do. It's probably the best bang for our buck, but there are certainly other use cases potentially. That is the area that I'm more familiar with, though. View full review »
FlorentSalendres
Senior Consultant at a consultancy with 201-500 employees
UiPath is a robotic process automation software that helps enterprises automate their workflow. View full review »
Jeremy Rank
Application Support Engineer at Centene Corporation
We use Orchestrator, Studio, and Robot to work with automation in our finance department. View full review »
Dhaval Shrimankar
Manager at Capgemini
We are a system integrator. We work with clients such as the US Federal Government and help them automate whatever their processes are. We have two entities. I work as part of the government solutions unit, and then we have the commercial side which is a global organization. On the global side, there have been some internal implementations as well. View full review »
reviewer1214547
Sr Consultant at a marketing services firm with 1-10 employees
We are using Orchestrator, Studio, attended and unattended robots. I am on the business analyst side, so I do not have much experience with Orchestrator. We are using this solution to automate processes for our clients. They typically have mundane processes or something that's super repetitive, that we're able to quickly automate for them and see that return. We did do an attended bot with them as well, to improve their call center. With respect to how easy it is to automate our company's processes, on a scale of one to five, I would say it's a four. This is a rating from the business side, as opposed to the development side. We understand what the features are, and when new releases come out we have an understanding of what's feasible. I am not rating it a five because sometimes we do not know whether a use case is feasible or not. It means that I may have to speak to one of the developers to see whether it can be done with the tools and the features that are out there. We host the UiPath Academy RPA training every other month for our clients. I have not taken the full course, but on a scale from one to five, I would rate it a five. This is based on the number of people who sign up for it and look forward to attending it, just to learn the basics of RPA. In terms of how long it takes from purchasing a UiPath license until having the first robot, the average is probably four weeks. It depends on the complexity of the process. View full review »
Philip Holt
VP Finance Continuous Improvement at a tech services company with 1,001-5,000 employees
We are using UiPath in our finance and accounting area but we do see it as a tool that we can use across the whole of the business. View full review »
Bard Strom
Chief Digital Officer at Cutters As
The primary use case is to have a platform which allows us to scale rapidly without adding a lot of human labor. We are looking to go global without being dependent on recruiting heavily on back office functions. View full review »
reviewer1214661
Health Systems Specialist at a government with 10,001+ employees
We are using Studio, the Orchestrator, and both unattended and attended bots. We are using the product primarily to index and process patient records into patient charts when records come in from outside sources. View full review »
Aaron Falk
Process System Administrator at Rich products
We are using Studio and the attended robots, but we haven't implemented Orchestrator yet. Our primary use is to automate tasks within the accounts receivable, accounts payable, and trade settlement realm that we work in. We're also getting into some more internal audit automation. We run automations in Windows Virtual Machines. It was a long process for us to get started, getting our IS to buy into letting us set up this environment and get started with it. With respect to how easy it is to automate our company's processes, on a scale of one to five, I would rate this solution a two or three. They offer upfront training, the UiPath Academy, and that makes it easier but you still need to have a technical mindset to understand it, as it is now. We have all used the Academy. On a scale of one to five, judging how beneficial it is, I would rate the training a five. It's a great experience and very beneficial. From the point that we purchased our UiPath license until we had our first robot was approximately six months. It took us a while because we had a bunch of other projects in front of getting our first automation. The process was hard, although it was not complicated. The approval process involved going through a security review. View full review »
MichaelPeters
Senior RPA and AI at Bertelsmann
We are using Orchestrator, attended robots, and unattended robots. Our primary use case for this solution is in the financial industry. We do not yet run our automations in a virtual environment. With respect to how easy it is to automate our company's processes, on a scale of one to five, I would rate this solution a four. The whole interface needs some TLC because it can be a bit tricky. We have used the UiPath training and it has improved a lot since we first tried it. When I used it a while ago, it had its problems. I think it came due to the fact that it was not developed by native English speakers. For example, they had questions that were simply wrong. It has improved a lot and now it is beneficial. I think that the biggest challenge is for them to stay up to date. From the point that we purchased our UiPath license until we had our first robot was approximately four and a half months. View full review »
Brian Schall
Project Manager at MidAmerican Energy Holdings Company
I'd say our finance applications, like accounts payable, have been our biggest use cases for this solution. View full review »
reviewer1214670
IT Manager at a mining and metals company with 10,001+ employees
We don't have a single primary use case. We use the Orchestrator studio to deploy attended and unattended robots to relieve the workforce of the mundane tasks that they currently do. View full review »
Jon Andersen
Senior Manager AI at Telenor
We currently have 150 bots in production. It is used the most where there are repetitive, cumbersome tasks. Where we do need to have somewhat of a decision made, we put it into a decision tree. This is our primary use case. We are looking into other use cases, such as: * How do we use it as a platform for pretotyping? * How do we use it as a platform to drive forward machine learning and artificial intelligence usage in our company? View full review »
Richard Autry
Consultant RPA Developer at a tech company with 10,001+ employees
Internally, we use UiPath to automate financial transactions, specifically for invoice processing. Externally, on the client side, we use automation in the financial space, primarily. There are various use cases from generic file uploads to transaction processing that we implement for our clients. View full review »
Prathibha Nawabpet
RPA Developer at Lsc communication
We are using Studio and Orchestrator, and we purchased an unattended bot. Our UiPath is integrated with Kibana, which is a free tool. Our primary use of this solution is to automate manual processes. We have approximately eighty use cases to automate. The RPA team includes two developers, a manger, and two BPOs. We run automations in a virtual environment, but I am not familiar with the details. With respect to how easy it is to automate our company's processes, on a scale of one to five, I would rate this solution a five. We just drag and drop. If you want to write something we use "Type Into". If you want to click, we use the corresponding click application. For me, it's very easy, and we also have tutorials available on the UiPath website. That is something that is very useful for everyone who wants to learn, and even a non-programmer can start learning to become a developer. The Academy RPA training was very beneficial and I would rate it a five out of five. You cannot skip one step. There are ten sections and you cannot skip any of them. It means that until you pass a certain test, it will not allow you to go to the next lesson. This restricts people from jumping directly into another section. I really like the training and it is very easy. The tutorials are not very lengthy, they are simple, and the way they are explained is relatable. The practice tests that were conducted at the end were really helpful. We partnered with IVy to create our first two pilot bots, and from the point that we purchased our UiPath license until we had our first robot was approximately six months. It was very easy because they helped us. View full review »
Manisha Katram
Developer at Octo Consulting Group
We primarily use it for delegating access permissions to help desks, for example. We use it to automate certain things, like onboarding new users, or deprovisioning leaving users. When we add somebody to a group, it triggers some kind of automation workflow. Lastly, we use it to sanitize data entry, so to make sure that capital first letter in the street name is used, certain zip codes aren't allowed, others are, etc., so data is controlled. View full review »
Storm Pracht
RPA Developer at Security benefit
We are in the finance industry, so we use Studio and Orchestrator to automate a lot of Excels and making reports. View full review »
reviewer1214601
IT Manager at a mining and metals company with 10,001+ employees
We are using Studio, Orchestrator, and bots. We are a consulting company that is working with one of our clients to automate back-office accounting processes for a logistics company. There are five people in the core team who are working on the implementation. We run automations in a virtual environment, but I was not responsible for the implementation. With respect to how easy it is to automate the company's processes, on a scale of one to five, I would rate it four. It's very easy, but it is difficult to explain to our customers who are not as technical. In other words, it is difficult for people who are coming from the business side. On a scale of one to five, judging how beneficial it is, I would rate the training a five. Without it, I don't think that I could have started the implementation. I completed the developer program just for a general understanding of how everything works, including the Orchestrator and how it all works together. For me, the training was really important. It was very good and I really liked it. We were working with the Community Edition at first, but from the point that we purchased our UiPath license until we had our first robot was approximately one month. View full review »
Alex Birsan
Partner at Filip & Company
We are a UiPath customer, working with them to develop some products. It is a bit of a mixed thing where we are developing some products with them from scratch, but they are acting as the provider. We develop things, and if they're useful for others, then others can use them. We are doing some pretty bespoke things to help us develop some solutions, but also help them develop their UI solutions in the legal area. We are working on a few things with UiPath to develop some search robots, some solutions to automatize subcontracts, and some timekeeping entries. These are several things that we are doing right now. We are doing three things with them: * A robot to help us with software for time management, automating time entries. * A robot to help us with filling in our engagement letters (contracts). * A robot to help us with various public searches, i.e., the automation of searches of the public record. We are adjusting robots from similar things that they do. The robots are not yet in production. View full review »
Ramesh Menon
Co-Founder at Cevitr
Our platform, it's called Cevitr. It's a best-of-breed platform through which we offer automation as a service. In our world, we have two kinds of robots. Our robots have a personality. Jo is our robot. Jo is a gender-neutral term that can be John, that can be Josephine, that can be Joe. We have two variance of Jo. Simple Jo, which does the normal routine repetitive mundane stuff, and Smart Jo, which is more focused with the AI and cognitive capability. Both of these are part of our co-platform offering, Cevitr Jo. View full review »
Edward Burrows
Robotic Process Automation Program Manager at U.S. General Services Administration
We use UiPath primarily for our financial operations. We use this solution in a virtual environment called VMware Horizon. It has allowed us to get started without investing a lot, which was good for us. We need to go to the enterprise solution using Orchestrator as soon as possible. That said, I wouldn't do it differently, because if we were counting on the enterprise environment to get started, we wouldn't have deployed anything in the past year. Because we had this virtual environment, we've been able to deploy 16 bots so far. View full review »
Peter Nielson
RPA Developer at EWII
Most of the time, I am a developer. I also have to develop some best practices, but a lot of the time, I'm working on the application and creating Unattended Robots. We have a large amount of old school manual processes which we need to automate, because we have a lot of full-time employees just doing boring stuff. I started last year, so I am a bit fresh in the organization. We have two people: One who analyzes and other develops. I am using version 2018.4, which I find easy to use. We can see some major changes with each version. The IT department sort of hates that I come by every quarter of a year and want an upgrade, but it is very much worth it. There is a lot of stuff happening out there, and it's dangerous to be left behind by a few versions. View full review »
Develope936a
Developer at a financial services firm with 5,001-10,000 employees
We use UiPath to log into a system, run a report, extract the information from the report, and send emails to hundreds of people, all in just seconds. View full review »
reviewer1212582
Associate Director at a government with 10,001+ employees
We are using UiPath Studio, Orchestrator, and attended bots. We are automating twelve shared services processes. They are from the finance, HR, and procurement areas. These processes are run at a high frequency and are required to be captured on two different platforms. We have implemented this solution to stop entry clerks from having to do the same job twice, on two different platforms. We run automations in a virtual environment and it is successful. The implementation was fast and we realized the benefits quickly. Currently, we have deployed three processes and we are going to roll out more processes in patches. With respect to how easy it is to automate our company's processes, on a scale of one to five, I would rate this solution a four. Some of these processes have difficult exceptions that had to be handled, which is why we opted for the attended robots. On a scale of one to five, judging how beneficial it is, I would rate the training a five. The training is rich in content and the material, products, and methodologies are explained well. The concept of automation can be very easily digested by anyone, even if they are non-technical. From the point that we purchased our UiPath license until we had our first robot was approximately a month and a half. I was not the person doing the configuration, but I managed the process through interaction with the technical team. It was a straightforward, and easy process. View full review »
Staretgyddf0
Strategy and Analytics Consultant at a financial services firm with 10,001+ employees
The primary use case is data management. View full review »
reviewer1214544
Application Developer at a wholesaler/distributor with 5,001-10,000 employees
We are using Orchestrator for both development and production. We are using attended and unattended bots, and we are using Studio to develop them. We use this solution for front-office processes, back-office processes, IT processes, and automating anything that we can. We run our automations inside a virtual environment. We use Citrix and Citrix Server. We have sixty-seven processes that we've automated to run in the virtual environment and its very straightforward. It's deployed out of Orchestrator, and for attended processes, it's as simple as going in, opening a UI robot, and clicking the start button. It's phenomenally easy. With respect to how easy it is to automate our company's processes, on a scale of one to five, I would say that it's a five. It's very easy. I'm a software developer by trade and I was able to automate several processes in a very short time span. In two weeks I can automate an entire process, end-to-end, which is incredibly fast for the ROI. One of our processes was extremely complex, which was our customer onboarding process. The complexity was, in part, because it is handled by six different departments. The PDD for it was one hundred and forty pages long. One or two we've done were simple automations, and the rest have been medium to high complexity. My first robot went into production within a month of me being in my position. That included going through all of the UiPath training, getting familiar with our IT systems, and then actually vetting out a process and automating. On a scale of one to five, judging how beneficial it is, I would rate the training a five. It was very informative and very detailed. We are using the unattended robots more than we are the attended ones, and we're trying to continue that drive. We understand that there's a need for some processes to run attended, but if we can, we do process optimization to make it work and be unattended. View full review »
Karil Quintana
RPA Develepor at Equinix, Inc.
We use only unattended robots with Studio and Orchestrator. Our primary use for the bots is in finance, so we only do finance use cases like AP (Accounts Payable) invoice retrieval. View full review »
reviewer1214667
Consultant at a financial services firm with 501-1,000 employees
I use Studio, Orchestrator, attended and unattended robots. My primary use for this solution is back-office automation in a banking environment. We run automations in a virtual environment, both for development and production. The robots are implemented in a development environment first, which is connected to Citrix. Once the process automation is finalized, including deployment and UAT has passed, we move the same file from the development Orchestrator to the production Orchestrator in the production environment. Production is also in Citrix. With respect to how easy it is to automate our company's processes, on a scale of one to five, I would rate this solution a three. We have legacy Oracle applications and I'm finding it difficult to find selectors for the older, legacy systems. On a scale of one to five, judging how beneficial it is, I would rate the training a four. Some of the lessons are really easy, whereas others are more difficult, but you need to finish everything, otherwise you cannot go further. This is what I didn't like about it. It took approximately one month to implement our first robot. Prior to purchasing the license, we implemented our PoC using the Community Edition. That took three weeks. After that, my company bought the license and it took about a week to put into production. View full review »
Nihal Khalifa
Operations Support Sr Manager at Etisalat UAE
We use Studio, the Orchestrator, and we have attended and unattended robots. Our primary use case is automating back-office processes from the corporate side. One example is the automation for ticket closure for some of the customer complaints. We also use it to fill information gaps between systems. Instead of having information run through standard APIs, we have it copied over from one system to another. We run automations in a virtual environment, and the implementation was pretty easy and quick. We used the Community Edition before purchasing our license. From the point that we purchased our UiPath license until we had our first robot was approximately one week. We found it to be very easy and very fast. We, as a Contact Center, usually face a lot of problems when we suggest any requirements. When we started with RPA, it took approximately one month for a very complex process to be automated. With respect to how easy it is to automate our company's processes, on a scale of one to five, I would rate this solution a five. It is very easy. You can use the UI, or you can use APIs for the connection. In the end, you can do it. On a scale of one to five, judging how beneficial it is, I would rate the training a five, for sure. In two or three weeks, an RPA developer can do everything. View full review »
Jeff Martin
AVP Customer Experience at Encova Ins
The primary use case is around manual conversion of data from one system to another. These are big processes right now. We are using Studio, Orchestrator and the robots. View full review »
Maria Evert Riveros
RPA Developer at University of Copenhagen
It is for automating tasks that are not meaningful for people to do, tasks that are menial and repetitive. The University of Copenhagen, where I work, is an old institution and we have a lot of different legacy systems that don't work well together. So, we have a lot of people doing administrative tasks that depend on moving data from one system to another. We use UiPath to automate these repetitive tasks and make the robots carry them out, so our people don't have to. View full review »
Zachary Rubenfeld
RPA Developer at Guidehouse
We automate processes across a number of different agencies. We automate whatever use case they determine. We tend to focus on the financial management side, but we have other areas that we've delved into such as HR and general data pulls for executive dashboards. Oddly enough, a lot of our clients have not focused on work where there are people actively doing the process already. They've chosen to focus their efforts on processes for which they haven't had the manpower. It has been a little bit of a challenge in that the use cases tend to be coupled with a lot of process-development stuff. We have to figure out what the process is before we can even begin to automate it. But over time, we plan on trying to shift that focus back to areas where they have a large number of people doing a process all the time and getting them to shift those people into doing the complex processes where there isn't a structure already determined. View full review »
reviewer1214628
Head of Automation at a retailer with 1,001-5,000 employees
We are using Orchestrator and robots. Our primary use for this solution is Accounts Payable invoice automation. We run automations in the virtual environment provided by the Amazon service. Our implementation has been finicky at times. The latest release is a lot more stable, but I've had a two-week production outage where DLLs weren't registered and someone from Vegas had to log in for eight hours to our servers. They had to uninstall and reinstall the solution, as well as all of the different apps. I lost a bit of faith in the solution with that incident. With respect to how easy it is to automate our company's processes, on a scale of one to five, I would rate it a four. It's pretty easy to use, but it wouldn't be a five because it isn't doing everything for me. Things still need to be done. I have not taken the Academy training but my team has. On a scale of one to five, judging how beneficial it is, I would rate the training a four. From the point that we purchased our UiPath license until we had our first robot was approximately two weeks. The process was pretty straightforward. View full review »
reviewer1214625
RPA Developer at a tech services company with 1,001-5,000 employees
I am a developer so I primarily use Studio. Once the bots are developed they go to Orchestrator. We have a combination of different use cases. Sometimes it deals with Outlook, the Microsoft Office Suite, or certain integrated web applications. You build a solution to integrate all of the applications that are part of the same process. We do not run our automations in a virtual environment at the moment, but we are currently evaluating how we can do this. With respect to how easy it is to automate our company's processes, on a scale of one to five, I would rate this solution a five. The majority of the simple tasks are done through recording, which saves on our development time. You just record the things that you want to achieve and then customize to get it going. Since I was new to the product, I used the training. I took the developer training, as well as business analyst training. On a scale of one to five, judging how beneficial it is, I would rate the training a five. It's truly very beneficial because you can just touch base with the actual tool and get it done. From the point that we purchased our UiPath license until we had our first robot was approximately six weeks. This was a complex use case and it worked well, so it was a good proof of value. View full review »
Victor Sirianni
Business Intelligence & Automation Manager at a manufacturing company with 1,001-5,000 employees
We currently use an on-premise Orchestrator instance along with VDIs for Studio development, testing, and production Robots. We use UiPath in a few different ways: for repetitive high volume and or high complexity time-intensive tasks, for tasks with high error rates and or low error tolerance, and as a component in larger digital workstreams requiring the interaction of multiple systems and workers. View full review »
Larry Hinds
Systems Administrator at Allied Solutions
We use unattended robots and the Orchestrator module. I am most familiar with the Orchestrator. We are very new to this solution and just getting into it. We are a financial insurance company and we do VoW, Verify on Web. We have a bunch of different insurance carriers. We run automations in a virtual environment, VMware, and I haven't seen any problems with it. With respect to how easy it is to automate our company's processes, on a scale of one to five, I would rate it a five. For my part of it, this solution seems very useful. I have limited exposure to it because I do more of the installation, the configs, etc. I don't really work with the workloads, although I see what is being worked with. We have our in-house developers who are doing the integration into our in-house programs, so I watch what they do and it just seems that it's very easy to pick up on. I have not used the UiPath Academy, although I think that the developers have. I did not get any feedback from them about it. I was not involved at the time, but I think that from the point that we purchased our UiPath license until we had our first robot was approximately three to four months. View full review »
reviewer1214664
Chief Health Informatics Officer at a government with 10,001+ employees
We use Orchestrator, Studio, and of course the bots for indexing documents received from outside providers. View full review »
reviewer1252698
User at a wholesaler/distributor with 10,001+ employees
In our organization (Global Business Services), we do a lot of automations in the Windows environment. In the past, we've used a lot of VBA macros and VB scripts but maintaining support for more than 1000 macros has become a very difficult task. UiPath, as an end-to-end RPA solution, solves many issues and limitations of the previous setup. View full review »
reviewer1214592
Solution Architect at a engineering company with 10,001+ employees
We use all of the products in the UiPath platform. We have use cases ranging from back-office to manufacturing, which include large project management, accounts payable, accounts receivable, and treasury management. Most of the areas in the company have processes that we have automated. We run our automations in the Citrix virtual environment, although we are unhappy with Citrix. It is pretty bad, and it's very difficult to keep up the performance. AVS or Azure do not offer a good service yet, but we are looking for alternatives with respect to the virtual environment. With respect to how easy it is to automate our company's processes, on a scale of one to five, I would rate this solution a four. We have been using UiPath for quite a long time, and we have seen this evolving. It has been getting better over the last few years. On a scale of one to five, judging how beneficial it is, I would rate the training between three and four. The training is good, but the content doesn't have the depth required for people to go ahead and do something if they're not technical. It's still pretty high-level. From the point that we purchased our UiPath license until we had our first robot was three to four weeks. The process is getting better, but when we started in 2016 and UiPath was small, it was good but needed refinement. I would have rated it three out of five back then. View full review »
Jaideep Gangui
Co-Founder and Oracle Fusion Middleware Architect at Fusion Applied
The primary use case is invoicing and billing. The first thing that we used it for was some content migration from one video hosting provider to another. We later on moved to invoicing and billing, which included time sheets, management, and feeding data into our accounting system. View full review »
Camilo Gutierrez
RPA Leader and Business Analyst at Ecopetrol
We primarily use the solution for the financial processes. View full review »
Patrick Graf Von Hardenberg
Senior IT Project Manager at Otto group
We are using Studio, Orchestrator, and mostly the unattended bots. Our primary use for this solution is to give time back to the employees. We do not run our automations in a virtual environment. With respect to how easy it is to automate our company's processes, on a scale of one to five, I would rate this solution a five. It's drag-and-drop, and all of the activities are there. On a scale of one to five, judging how beneficial it is, I would rate the training a four. All of this information there is self-explanatory and it works. From the point where we started using the demo version, it was a couple of months until our first robot was ready. View full review »
Conrad Tyson
Data Analyst at BAE Systems
I personally do a lot of process automation and data visualization. I work with a lot of people in procurement and finance to pull data from a lot of different systems, consolidating it, and creating reports, then presenting it. What I do a lot of is taking that consolidated data and creating automated reports with Microsoft Power BI and visualization tools. A lot of where people get hung up is pulling the data and the amount of time it takes to do that. So, people want to be able to automate their processes, as well as have my reports. When I heard about UiPath, it addresses the initial problem of having to constantly pull data, get updates, consolidate the data, then model it in Excel or other sources, like databases. Being able to speed up that process, then connect it to automated reports, can fully lay out that entire pathway. View full review »
Daniel Hartzler
Digital Workforce Analyst at a energy/utilities company with 10,001+ employees
Our primary use case is IP invoice automation. We are currently using Orchestrator and bots. View full review »
reviewer1214574
Senior Manager at a financial services firm with 10,001+ employees
We use Studio and Orchestrator. I personally use unattended bots but we're releasing one of the largest attended implementations right now. For the most part, it's still in the back office, finance, and accounting, that's typically where we've been starting. That's where for me, as an inexperienced developer, is easier for me to get started. View full review »
Saif Ul Islam Khan
Sr Managing Consultant at Abacus Consulting
UiPath is best at its core and with the help of plugins from UiPath and community you get solutions to a lot of problems out of the box. I have tried couple of more platforms, but the easiness, diversity and flexibility that UiPath provides is unparalleled. In the recent top 50 enterprise application at g2crowd, UiPath is at 18th place and topmost in the automation platforms. I have done quite a lot of different real-time projects with UiPath. In one big project, there was a lot of loan applications from scanned documents. We used Abbyy Flexicapture for reading OCR and ICR text and we read it very accurately. It really boosted the moral and now we are automating the whole CAD department of the bank. Now we are looking forward to more complex processes and try using the ML and AI into it. View full review »
reviewer1233840
Business Process Improvement Director at a tech services company with 5,001-10,000 employees
We have IT solutions that are oriented to service our call center because we are a contact center company. For example, we have a CTI (Computer Telephony Integration) solution to help manage our phone calls. It is something that we developed in house. We are developing a UiPath (the company that acquired ProcessGold) solution using RPA robots to improve our processes. So, that is our main use for the ProcessGold solution. We use the UiPath product in order to reuse processes that we manage better and use the time of our agents more efficiently. When we established a connection with a client by phone, our agents spend a long time talking with the client and are also responsible for doing some back-end tasks. In order to reduce back-end tasks, we use RPA robots to reduce the time you need to spend on follow-up calls. For example, after a second call with the same client, you may need to fill in a form or a CRM entry. If we can simplify this task of filling out a form where we insert all the information automatically the robot saves that time. That is the main idea and the reason we use these robots. View full review »
reviewer1214580
RPA Operations Lead at a energy/utilities company with 11-50 employees
I am a developer so I primarily use Studio most of the time, and when the bots go live, they move to Orchestrator. We have a combination of different use cases. Sometimes it is dealing with Outlook or the Microsoft Office Suite. The idea is to build a solution that integrates all of the applications that are part of the same process. We are not currently running our processes in a virtual environment but we are currently evaluating how we could make it work. View full review »
Wayne Ahrens
Engineer at a construction company with 5,001-10,000 employees
Currently, we're using Studio and soon to be using Orchestrator. We have not actually deployed any bots yet, but we have looked into both Orchestrator and bots. We have just looked at the solution set of that on why do we need to deploy in the future. Our primary use will vary from department to department. We have what we call 11 global practices. These range across different platforms, but the underlying theme of that is we want to automate different items which might be finance or accounting or HR or whatever. But where I think it will be most useful is in our core business where I'm looking to apply it to engineering project management. View full review »
Manoj Choudhary
Tech Lead in RPA Offerings at Perspecta
We are using it for financial applications in the financial sector. We also have a couple of bigger federal customers who started RPA development on their own, then needed our help. Internally, the RPA offerings team is developing more resources, so we can support all our customers. This involves a lot Pegasystems, ERP, and homegrown systems. View full review »
GunjanSharma
RPA Lead at Slalom Consulting
We're a consultant, so we help customers use this solution to develop automation and help set up COE. We provide the means for an entire organization to build its use cases. That's how we use Orchestrator both attended and unattended. View full review »
Umar Farooq , OCS
Oracle ERP Consultant at Al Falak
We use robotic process automation to automate the business process of the company. We are using the Oracle JD Edwards. We have automated the HR process for the payroll and payslips. We used UiPath for the scanning of attachments and uploading/attaching them in the Oracle system automatically. Previously, we used to take a day or two in doing so. Most of the daily human errors are minimized. We used this for automated internal requests including automatic reconciliation instead of several clicks from the user and automatic correction of the master records or any change required. View full review »
Suresh Babu
CRO at Imaginea Technologies
We play significantly in the BFSI and healthcare space. A lot of use cases have been related to BFSI. Insurance is much bigger, with claims and underwriting, policy admin, health benefits, and so on so forth. There are also good use cases on the functional level, HR and finance, and that cuts across industries. View full review »
Jesper Kristensen
Business Analyst at Region Syddanmark
We are working on trying to optimize some of the current processes which have been selected for review. I have been talking with our business partner to try and find the best way or tool to optimize these processes. View full review »
Kamal Gairola
Software Engineer In Test at CenturyLink
We have a system to create a multiple orders to perform automation testing. Here, UiPath helps us to create a bunch of orders without the hassle of creating a separate automation suite for this need. When creating orders manually became a tough job for the user then it needed a benchmark for us to resolve this kind of situation to make teams more agile at work. This motivated us to find a solution to counter this problem in our organization. Definitely, it has helped to make us more agile. View full review »
Wayne Bockhorn
Senior Systems Analyst at a pharma/biotech company with 10,001+ employees
I primary use Studio, but I also use Orchestrator. I develop robots for reducing tasks for our business users. We run some of our automations in the Citrix virtual environment. We have found that the Citrix environment tends to present challenges, so it can take a little longer. With a year and a half of experience, I am still learning with this platform. I find that the ease by which processes can be automated is not as much of an issue with the platform, but rather how it behaves with other applications that the robot controls. The learning curve is mostly how the robot behaves in maybe a Citrix environment, or in how it behaves with the applications that it's controlling. Sometimes they have their own little quirks that you have to learn. I got started with this solution by using the Academy training. On a scale of one to five, judging how beneficial it is, I would rate the training a three. It is easier to get started because you are learning by experimenting. From the point that we purchased our UiPath license until we had our first robot was approximately seven or eight weeks. View full review »
Shaguna Virmani
Manager Applications Development at Mercury General Corporation
We are using attended and unattended bots. The attended ones are very low profile. We are also using Orchestrator. Our primary use case for this solution is to automate underwriting processes. We do not run our automations in a virtual environment, yet. With respect to how easy it is to automate our company's processes, on a scale of one to five, I would rate it a four. I think that we still struggle sometimes with what kind of a bot we need to use for what kind of work. It may be a lack of understanding on our side. We need to have more clarity on this. On a scale of one to five, judging how beneficial it is, I would rate the training a five. This is what I have heard from my team members. I did enroll in the training but I didn't make much progress. That said, I have heard good things about it. From the point that we purchased our UiPath license until we had our first robot was approximately a six-month transition. View full review »
reviewer1214649
Consultant at a consultancy with 201-500 employees
Our most prevalent use case is invoice processing. We are using Studio, Orchestrator, attended bots, and unattended bots. View full review »
Kenneth Suen
Strategy and Analytics Consultant at Deloitte
RPA overall is about routine, mundane, structured tasks. We use a number of them at my client's work in terms of how do we do back office reporting for general deliverables, contract compliance, etc. We had a few different reports that we had to do every month. We have to hand-jam them into a very poorly-formatted database which had weird drop-downs. Instead of entering them manually, and spending a day or month just punching in titles and numbers, we compile it onto an Excel sheet and have a bot run and dump all that information. All I have to do is tweak what information has changed from month to month. This has made my life a lot easier. View full review »
reviewer1266324
RPA Solutions & Support Lead at a consultancy with 10,001+ employees
I started using UiPath version 2017.1 and currently, I am using 2018.4.6. We had a requirement of fetching emails, which are basically requests from clients filled on our website form. We read those emails and process the data filled by the user in the form. There are different forms like a request to provide reports, a request to add or delete a user, etc. After reading these emails, the bot has to take the necessary action on our Primary CRM application. Depending on the request type, the bot will navigate to the necessary module in the application and perform the request as defined in the email request. View full review »
KevinBrown
Project Delivery Manager at Deloitte
We are using UiPath primarily for process automation. We are trying to consolidate information, eliminate redundant manual tasks, and save some money. View full review »
Ajay
Software Engineer at Cognizant
Learning RPA: Open source (community version) of UiPath, and their Academy — one of the best Academy for RPA in the market. They split the content into different courses and content into similar sections which is easy and makes it easy for self-learning. Coming to the design/implementation part: It's completely easy and simple to work on. It reduces the complication at ease. There are different options available for all the IT solution which can be utilized for effective management. View full review »
Alexander Yarmarkov
CTO at OOO “DMS”
We use all of the UiPath products: UiPath Studio, Orchestrator, attended robots, and unattended. Primarily, we use them for financial liquidation. Our customers frequently use it for different cases. Some use it with chatbots. Sometimes, our customers run automations in a virtual environment. In terms of implementing UiPath within a virtual environment, UiPath staff are working on the cost. Currently we have UiPath with a Citrix client and you need to go to the Citrix virtual station to activate. It's more difficult to implement as a user. Our customers' organizations have involved about 15 to 20 people in their automation programs. View full review »
Thomas Mathews
President at Onq technologies
We use the entire UiPath suite for healthcare revenue cycle management. Our automations are not run in a virtual environment. With respect to how easy it is to automate our company's processes, on a scale of one to five, I would rate it a four. On a scale of one to five, judging how beneficial it is, I would rate the training a four. The information about the automation processes was really useful. At the same time, I would suggest including more industry-specific training and knowledge sharing. From the point that we purchased our UiPath license until we had our first robot was approximately one month. I felt that the process was straightforward. It was very intuitive. Most of the resources were available to us and we've got it up and running with no problem. View full review »
KamranKhan
VP Strategy at Interimage
Our primary use case for it right now is in human resources. We are using it as a recruiting capability where we receive resumes in from recruiters, one in particular. Then, we're looking at the emails, pulling data off the resumes, and loading it into a database. We are also identifying resumes which might need some additional clarification. This saves a lot of time, so somebody doesn't have to go through each email, evaluate them, and pull the resumes down. Our customers are the DoD, mostly, and some civilian agencies. View full review »
reviewer1251909
User at a tech services company with 11-50 employees
I have worked in many industries and domains like healthcare and finance. I have automated web-based applications and Email automation. Automated an end-to-end process that starts with the user raising a request in BMC Remedy. It handles requests for respective Roles in the GRC System of SAP. This process includes identifying the Request number from the BMC remedy Ticket. The BOT identifies respective control owners for requested roles and requests the controlling owner for their approval. Then BOT performs the Approval/Rejection process accordingly. View full review »
Dan Wulff
RPA Specialist at Unifeeder
We have multiple use cases. We are a distributing company, so we are moving containers around at sea. There are a lot of things that you need to do around that. We are trying to automate to help with our bookings created, etc. View full review »
reviewer1214709
Process Consultant at a energy/utilities company with 10,001+ employees
We are using Orchestrator and unattended robots. We use this solution for automating financial tasks. Some of our use cases including reconciling amounts, such as those related to invoicing. We run some of our automations in a virtual environment. We have been running into roadblocks with Citrix, so we run them on virtual desktops. With respect to how easy it is to automate our company's processes, on a scale of one to five, I would rate this solution a four. Building automation using a standard set of rules is not a problem. It can become problematic depending on the data and the types of tasks. On a scale of one to five, judging how beneficial it is, I would rate the training a four. We are using it to gain experience with the platform. From the point that we purchased our UiPath license until we had our first robot was probably three or four months. The first robots that we created were for account reconciliation, and the implementation was straightforward. View full review »
reviewer1214712
Architect at a wholesaler/distributor with 5,001-10,000 employees
We use Studio, attended robots, and Orchestrator. Our primary use case is automating support services for accounts payable and accounts receivable. We are still implementing and our robots are not live in a production environment yet. For the time being, we are using attended robots but we are looking into unattended robots as well. We run automations in a virtual environment using VMware, and the implementation was straightforward. It was easy to set up. With respect to how easy it is to automate our company's processes, on a scale of one to five, I would rate this solution a four. You don't need any programming skills to be able to leverage the tools. We have used other tools such as Blue Prism and Automation Anywhere, and this solution was easier than those. On a scale of one to five, judging how beneficial it is, I would rate the training a five. It is very simple and can be easily demonstrated. From the point that we purchased our UiPath license until we had our first robot was approximately six months. View full review »
Nilesh Pawar
Principal Solution Architect at a tech services company with 10,001+ employees
RPA - Novigo Automation Framework Solutions - Setup an Automation Factory Model. Automation Focus has been Productivity, Quality, Cost, Process Optimization, and compliance. Focused on delivering Process Automation for Oracle EBS ERP application for various departments including IT, Finance, Operations, Engineering, Sales .etc * Manufacturing: Master data maintenance & monitoring Inventory transactions, BOM error fix & transfer, WIP issue & complacent * Finance: Financial closing, IC transaction, security & FA master & transactions, Master data, duplicate check, auto-CM creation & auto-payment, Customer Master, running letter, print errors & auto-receipts * Supply Chain: Sales order Integration with the portal, shipment, RMA, digital shipping & backorder, item cost update & inventory interface, procurement, receiving & monitoring * System Admin: Access provisioning, - Creating responsibility, Monitoring pending transaction & analyzer. View full review »
Swaroop Kumar Sahu
RPA Developer at Danfoss
We use it to automate administrative functions, like finance and HR tasks. We are also automating a lot of things in our SAP systems, e.g. updating prices. We use it for a lot of small tasks, like downloading something from an particular internal website (e.g., SharePoint in Office 365) and uploading it back, or for doing modifications, then loading them back. View full review »
reviewer1214508
Manager Operational Services at a energy/utilities company with 501-1,000 employees
We are using Orchestrator and Studio and we are using both attended and unattended robots. We use this solution in the compliance space to manage risk. We do not run our automations in a virtual environment. With our first process going into production just last week, we are just new to RPA. The RPA involvement across our organization is very small given our stage of development, with less than ten people. These are both developers and business users. With respect to how easy it is to automate our company's processes, on a scale of one to five, I would say that it's about a three. The software itself is relatively straightforward and easy to use. However, the task of automating processes can be challenging. Each company is going to be different than others. My experience tells me that process automation perhaps is not as straightforward as businesses may think it is. On a scale of one to five, judging how beneficial it is, I would rate the training a five. I found the training at the UiPath Academy really good and easy to understand. We were able to download trial versions of the software and apply our training to the trial versions. It is very straightforward and easy for .NET developers to actually use the tools. They felt comfortable, and there was nothing new, just a different way of doing what they do. My company is probably not a good example of judging how long it takes to build your first robot. We implemented the system and did the process at the same time. So, combined, it took several months. Going forward, because we're no longer putting a system into place, I expect that timeframe to shrink significantly. View full review »
Thomas Jakobson
Service Control Manager at Carglass
We are looking at processes and automatization and are at the very beginning of our journey. We have been looking at finalizing the job and making the use cases in insurance assistance. View full review »
Henrik Hanasand
RPA Developer at Direktoratet for økonomistyring
We are mostly using it for HR processes. We have two departments: Accounting and HR/Payroll. However, we mostly use it for payroll and travel. We are only using Unattended Robots. We need to start talking about Attended Robots more. View full review »
reviewer1214694
IT Analyst at a printing company with 10,001+ employees
We are using Studio and Orchestrator. Our primary use case is automating data processing for clients translating into other systems. We do not run our automations in a virtual environment. With respect to how easy it is to automate our company's processes, on a scale of one to five, I would rate this solution a three. I think that the technology that we use in the printing industry is a little more difficult to automate. I am currently involved in the UiPath Academy training. We have third-party contractors who have been doing the development, and I am the first internal employee who will be developing. I find that the training is good in the first step, and also in the second step where we're learning about Orchestrator. However, when it moves to the third step and they are talking about the framework, I think that it is a pretty big leap and that is where I'm struggling. This is the section that I am in right now. There was one project that was completed before I started, at my understanding is that from the point that we purchased our UiPath license until we had our first robot was less than six months. For my project, it has taken two months. View full review »
reviewer1248315
RPA / AI Senior Developer at a financial services firm with 51-200 employees
The first process automated by this solution was downloading reports from SharePoint and injecting them inside an Excel sheet that was filled with formulas. This was done in order to produce output files that are then uploaded back into SharePoint and sent by email using Outlook. The environment was Windows 10 (desktop), and the process uses the user interface to do all of the SharePoint tasks, except for the Excel ones, which are made in the background. View full review »
Bejoy Edison Mark
RPA Team Lead at a tech services company with 201-500 employees
Reading non-PO invoice details from SharePoint form, validating it, sending it for manager approval, and on receiving manager approval mail, entering the invoice details with invoice and approval attachments to SAP. Getting forecast values of demand management processes in an Excel attachment and mail body from customers directly, analyzing it, processing it, and inserting it into the database so that the demand forecast team can get data easily without human effort. View full review »
Muhammad Khan
Head of Commercial Contracts Business Development RPA at a comms service provider with 10,001+ employees
When it comes to finance and HR services the product has great potential. Our company is big, so there are a lot of opportunities. We are doing automation internally for financial processes. Externally, for our customers, we are developing a shared service center. This is not restrained to any one specific area, like HR or finance. Anything that is manually or taking a lot of human effort, we try to automate (by selling it to our customers). View full review »
reviewer1214703
Analyst at a energy/utilities company with 11-50 employees
We are using Studio and Orchestrator. We use this solution for financial analysis, accounting, invoice processing, and other menial tasks. We run automations in a virtual environment. With respect to how easy it is to automate our company's processes, on a scale of one to five, I would rate this solution a five. The ease of use comes from many things including the user interface and the coding. On a scale of one to five, judging how beneficial it is, I would rate the training a four. I feel that you can have people who are directly thrown into the training, but sometimes it is difficult for people to pick up on topics that are not related to the processes that they are dealing with. From the point that we purchased our UiPath license until we had our first robot was approximately two weeks. The implementation was straightforward both on the setup and the development side. View full review »
reviewer1245951
Director at a consultancy with 501-1,000 employees
We primarily assist clients in deploying UiPath within Finance/Accounting and Internal Audit but have also realized the benefits of deploying it within our accounting function to assist with expense reporting and invoice processing. We have also successfully complemented our technology solutions practice, which deploys ERP systems such as Workday and Coupa, where we have built some specific automations to accelerate deployment and assist with normal processing. View full review »
reviewer964722
Business Transformation and Automation Manager at a tech services company with 201-500 employees
The thing that I find very interesting with UiPath is that no process is too simple or too complex to put UiPath on it, so it can work anywhere on any type of process. This is why we're able to put in on customer facing processes, but also back office processes, for example in voice processing. View full review »
ProgramM054d
Program Manager at a government with 51-200 employees
I work for the financial management office. We do a lot of manual processes. Our use case right now is that we look at all of our financial business processes, break them down, and identify the subprocesses that we can use UiPath to automate. This is very manually, so we try to find some efficiencies which have the most the value for our organization. View full review »
SnehamayiSenapati
RPA Application Developer at Fujitsu
The primary use case for this solution is to reduce manpower and achieve the best result with minimal time compared to doing tasks manually. This is a great advantage of this product because when doing tasks manually it takes many minutes of time but when the bot does it, it is finished in a few seconds. View full review »
Johanna Jancsó
Consulting Specialist at Goodwill Consulting
Our primary use of this solution, as a company, was to eliminate or at least simplify and reduce the number of boring, repetitive administrative tasks that take our precious time. We are a business consulting company and lots of clients try to contact us on multiple channels that we are available on. Our company, in partnership with UiPath, implemented an unattended robot that saves our time and energy. We call it our colleague that works independently, full time and helps us without requiring emotional support. View full review »
Arun Antony
RPA Developer | Automation Engineer at Atkins
Be it any mundane tasks like invoice processing, document management, document extraction, and migration, order processing, KYC filling, application integration, Citrix automaton, or any such rule-based tasks can be automated with RPA technology. Among all RPA solution providers, UiPath is the best choice and market disrupter, from our hands-on experience with the top three RPA vendors while shortlisting UiPath as our RPA vendor. With its intuitive visual coding drag and drop and Microsoft SharePoint workflow foundation technology and open platform capability, code development and debugging are a cakewalk for anyone with minimal or even no coding background. View full review »
reviewer1249227
User at a manufacturing company with 10,001+ employees
I have been using UiPath to develop automations for my company. We are a manufacturing company that uses SAP as our primary enterprise application. We are currently meeting with many different business areas and hearing about all of the different processes that they would like us to automate for them. Since UiPath works within SAP, it should help us get some easy wins! View full review »
reviewer1249236
User at a healthcare company with 1,001-5,000 employees
I am using UiPath for automating finance processes. One example is AP invoice processing. I am integrating ABBYY with UiPath so that we can easily extract information from an invoice with different templates. Then once done, the UiPath robot will input the information into an Oracle system. View full review »
Bhushan Wanhere
User
Using UiPath, we are currently solving tax calculation, mortgage calculation, etc. We have realized that UiPath doesn't actually require you to use code to develop workflows. These can be created by using simple drag-and-drop activities. This is helpful almost everywhere. Their community edition being free helps a lot. View full review »
Danish Ahamed
User
Development of any RPA solution using UiPath is very efficient and flexible. But at the same time, the testing is very difficult. The debugging feature of UiPath is quite difficult to understand, and there is no option that we could go and start from any step, rather, it needs to start from the very first step of the process which would be again a time-consuming factor. View full review »
Lakshman Ganta
RPA Developer at Tata Consultancy Services
We use UiPath for: * Financial domain * Excel automation * SAP automation * Citrix automation * Usage of Orchestrator queues * RE framework * Automating password resets * Security and governance * Rule-based exception handling * Large group deployment * Centralized repository for version control * Execution logs and credentials View full review »
reviewer1214679
Transformation Manager at a computer software company with 10,001+ employees
We use this solution mainly for data validation. To start with, we are using Studio for many of our processes. View full review »
BalkishanSingh
RPA Developer at a tech services company with 201-500 employees
I have been using UiPath in the healthcare area and right now, I am developing a healthcare project. I have also used it in retail projects and we have automated entire retail systems for vendors and customers. This has given them more reliable action and product services that are beneficial for both the organization and the user. View full review »
Sofie Roer Hojgaard
Senior Automation Architect at Orsted
The primary use case is business services (finance). View full review »
reviewer1251900
User at a tech services company with 1,001-5,000 employees
Our primary purpose is to automate our internal processes so we can increase our profits and reduce our headcount. We are an IT service provider, so our main focus so far has been our Service Desk but we are starting to work with our Finance, Payroll, and HR teams in 2020. View full review »
MichaelSanders
Principal Engineer at Salt River Project
One use is in our corporate tax accounting group. Our environment includes systems such as SAP, Vertex, several homegrown, and of course Excel. Other use cases include automating a timekeeping system and performing cell phone bill analysis. Environmentally, all use cases involve different systems. View full review »
Mohan Negi
Senior Consultant at PricewaterhouseCoopers
Primary use cases involve the following automation environments and processes: * Oil and Gas Domain: Automation of various applications specific to this domain such as Gopher, Tow, Toad, Excel, and various browsers. * Finance Banking: Here we have to deal with various legacy applications with a lot of PDF and Excel-based automation. UiPath comes with a lot of reliable solutions here. * Healthcare: Automation is a big challenge because the Healthcare domain is not a simple thing to automate. The ML extractor and Intelligent Automation activities are best to use here. View full review »
reviewer1250967
User at a financial services firm with 51-200 employees
I am an RPA developer and I am primarily using this solution to fill up timesheets in an internal portal. I use Windows 10, 64 bit. My team uses a mix of Windows 7, 8, and 10. It is suitable for daily and weekly tasks, which pretty much don't change over time, and is what I choose to automate parts of my team's work. View full review »
Rasmus Rovelt Andreasen
Lean Manager at Novo Nordisk
We are a pharmaceutical company, producing insulin, primarily for diabetes. We work with other diseases, as well, but our focus is primarily diabetes. We have automated many processes, at least 20 RPAs across the company. View full review »
reviewer1249302
User at a consumer goods company with 5,001-10,000 employees
We primarily use UiPath to bridge process gaps between various pieces of software. Overall, it is a cost-effective tool to quickly move data and reduce repetitious tasks. For example, we use UiPath to produce SAP reports, format the data and then enter it into reporting tools. View full review »
reviewer1214730
Business Transformation Advisor at a energy/utilities company with 1,001-5,000 employees
We use Studio, Orchestrator, and robots. With respect to how easy it is to automate our company's processes, on a scale of one to five, I would rate this solution a two. It's been going for about six months now, and we are still having challenges here and there. On a scale of one to five, judging how beneficial it is, I would rate the training a three. The material is on the technical side, and not being a technical person, it makes it pretty challenging to get through. From the point that we purchased our UiPath license until we had our first robot was approximately three months. View full review »
Christian Birch Molgaard
Senior Admin Automation Engineer at Danfoss
We automate mostly finance processes, which is our largest area. We also automate some HR and logistic IT processes. View full review »
HimanshuJain
User
There are multiple use cases: Automation of manual Excel workflow: Previously, our account support executive used to manually prepare client Excel sheet using a variety of third-party integration. Data flows manually into Excel and is then exported manually to a different system. What a fantastic work done by UiPath using integrations and webhooks. We almost saved 24 hours of weekly effort per employee and imagine we have to do this every time of the year and for hundreds of clients. Automated data entry: Automated data entry of generated invoices was made so much easier with OCR recognition that we are trying to explore it in more departments like human resource and support systems. View full review »
reviewer1250985
User at a tech services company with 51-200 employees
Our primary use case is RPA Consultancy for clients. We have been building robots for our clients in many environments. These include attended and unattended robots that are on both web-enabled machines and local machines (Due to Security Concerns). They span across many industries as well. View full review »
Jose Antonio Flores
Manager of IT and Development at Gecu
We have multiple primary use cases for UiPath. We have already implemented three, but I foresee many use cases in the future. For example, I am working on one which will automate the gathering of information to comply with subpoenas. View full review »
reviewer1250673
User at a tech services company with 501-1,000 employees
UiPath is the go-to tool if you need to automate tasks that can be combined to create an automated process. We provide services to customers using UiPath. They come to us with their needs, be it to improve performance, accuracy, or reduce costs, and we help them by automating processes that, most of the time, consume too much in terms of unnecessary human resources. View full review »
reviewer1247202
User at a non-profit with 10,001+ employees
Our primary use case is the Automation of invoice processing. We're looking to automate some processes like invoicing in order to make the organization more efficient and reduce workload for the employees. Invoices are non-structured or semi-structured data, so we're going to use OCR to extract the data and then automate the invoice process. View full review »
reviewer1245933
User at a financial services firm with 10,001+ employees
The solutions or test cases where we have used UiPath are: * Formatting different types of files (.csv, .dat, and .xls) to .txt * Reconciling data between different applications * The direct-debit application process We deployed the solution inside a virtual machine in Cloud. View full review »
Dhenn Espiritu
Senior RPA Consultant at Ernst & Young
We use this solution to automate business processes and save millions of dollars in operational efficiency. We are developing new automated solutions for our clients and partners, and also training new developers to use this tool to deliver great results by the end of the year. View full review »
Sanyam Jain
User
Data scraping. I use UiPath for extracting Twitter and TripAdvisor reviews from hashtag and comments. Then, I analyse the positive and negative data to a table using Python script which uses natural language understanding. View full review »
reviewer1249212
User at a consultancy with 501-1,000 employees
We work with third-party recruiting software to organize candidates and track applicants. We utilize the bot to pull information from these pages and organize it and run actions. Utilizing the bots to screen resumes helps prevent time being wasted on initial tasks around recruitment. View full review »
reviewer1214646
Business Analyst at a renewables & environment company with 1,001-5,000 employees
We use this solution for our business purposes. We use it from the back end all the way to the front end. That's where we are looking to use this, although we haven't fully implemented it yet. We are exploring more processes to use it for. View full review »
Armando Lee
RPA Manager at a healthcare company with 201-500 employees
It's really easy to learn. We have been able to automate some of the tasks we do here in the company. We can replace human workers doing labor-intensive repetitive tasks, and focus them on other more difficult ones — no need to spend money on training new people, hiring, etc. Just as we built the bot, it will do it all on its own. View full review »
Shan K M
RPA Developer at a tech vendor with 51-200 employees
I'm working in the banking sector, and as we all know, there exist many repetitive tasks which are actually done by human workforces. I'm automating them with UiPath. Accuracy, time and cost are the benefits I've figured out from my experience. View full review »
Jakob Jepsen
IT Consultant at a financial services firm with 1,001-5,000 employees
The handling of different types of insurance tasks. View full review »
clientac994590
Client Account Manager at a tech services company with 10,001+ employees
We use UiPath for process efficiency and task automation. Our primary use case is process automation and avoidance of manual tasks and activities, reducing human errors and leaving resources to think on tactical and strategical matters rather than executing non-value-added activities. View full review »
Khushal Chate TOSCA Certified Professional
Consultant at Wipro
Reading non-PO invoice details form a SharePoint form, validating it, sending it for manager approval, and on receiving manager approval, entering the invoice details with invoice and approval attachments to SAP. View full review »
reviewer1249323
User at a K-12 educational company or school with 501-1,000 employees
I use it to provide training on UiPath. In the past, I have used UiPath to automate the debit card activation web portal. The task is to read data from Excel and put it into the web portal. I used it for DMS portal automation as well, after reading scanned PDFs and updating data in the DMS portal. View full review »
reviewer1249293
User at a financial services firm with 10,001+ employees
We use UiPath for a lot of different scenarios including recording daily time capture, ordering meals for teams, and more technical work related to tax and audit. The most common uses for me personally are for drafting and sending emails. This has saved a countless hours of time. Basically, if it can be automated then we are automating it. View full review »
Guillermo Cruz
User
Development of bots to increase the posting of payments in a billing software for clients. This software is completely controlled via remote desktop, so there are sometimes that the speed of the bots is affected. We also review medical documents and save the records in this software. Currently, we are implementing the bots to check some docs and save them in batches for better control of the files. View full review »
AbhishekRastogi
User at itcinfotech
I have completed an aviation project using this tool. It provided a nearly smooth and seamless performance. The environment was Windows, and we had to automate the Windows-based application. We had to extract data from Excel and put it into this tool and run the tool to get the results. Those results will then be sent to Excel again and will be used for providing better aviation data to the pilots. View full review »
seniorde990159
Senior Developer | Data & Automation at a consultancy with 10,001+ employees
Organizational internal processes automation — especially in areas of operation and admin (back-office). View full review »
reviewer1261035
Business Analyst RPA at a tech services company with 10,001+ employees
We are a company that provides technical services and this is one of the solutions that we implement for our clients. One of our use cases is to help automate simple processes for banks. View full review »
reviewer1039119
User at a financial services firm with 5,001-10,000 employees
The primary use case would be automating repetitive human tasks: read emails to get data, then login to the specific application and select other data based on the email received and reply to the initial email. The secondary use case would be integration between legacy software. View full review »
reviewer1250724
User at a university with 51-200 employees
I am using UiPath RPA for my ERP entry where I update hundreds of data elements within minutes by RPA robots. UiPath gives you the degree of freedom in these robots to work according to your requirements. It is very easy to use even without coding knowledge, and it can be implemented with little knowledge of RPA. View full review »
reviewer1000371
User at a financial services firm with 10,001+ employees
I'm working in a consulting company as an RPA developer. We have some projects with clients connected with automations. That is my primary case of using this solution daily. View full review »
Mogens Oestermann
RPA Developer at Syddansk Erhvervsskole
We are working on changing all the administrations tasks at the college. For example, with travel refunds to the students, students currently have to go from their homes to the school before they can be refunded their expenses. We want to make a robot which does that instead of the people doing it. I'm using a measurement tool for distance to calculate the measurement from student's homes to the school. Then, this should calculate the amount the student should be refunded. View full review »
Wladimir Corrêa
Developer RPA at Student
We use the tool to create bots, which access the mailbox. Given a certain type of e-mail will make the treatment the same, from access to the internal system, making inventory movement, as well as informing teams of availability of material, need of purchases of the same, alert any problem and carry out price quotations on the internet using the data scrap. View full review »
Filip Fryklund
Change Manager at Trelleborgs
I'm not using it myself. I'm working around it with consultants. I am in network IT. I have seen the product at work and tried it myself. It is sort of easy to use. View full review »
seniorsp1018671
Senior Specialist - Controlling Service at a pharma/biotech company with 10,001+ employees
A user receives data from an Excel file and then enters the data in the internal website/tool to calculate the price. So we automize this process using UiPath. View full review »
FelipeRangel
RPA Developer at Global Hitss
We are currently implementing a solution for a large telephony company to migrate data between systems. This data is fetched from a system A and placed on a system B. Much of UiPath's functions are well used, such as integrations with PDF, OCR, Excel, and a few others. The financial return tends to be large since the robot manages to work 24/7 and with almost zero errors. View full review »
reviewer1245942
Senior Consultant at a transportation company with 10,001+ employees
We use UiPath for building business cases for customers and internally building RPA competency within my department. Our organization is just starting to implement RPA. As a business consultant, UiPath is our chosen solution for RPA implementation. View full review »
reviewer1031583
User
Reformulate simple processes such as API access and virtual environments, e-mail access, spreadsheet completion and systems. View full review »
Naveen Chaganti
Analyst at Capgemini
One of my primary use cases is invoice processing. In this process, there are two applications including one for data and the other for the main application. The main application needs to take invoice data from the data process and match it with invoice details that it has. After this, the status needs to be recorded in the data process. View full review »
Birinder Singh
Founder | RPA Solution Architect at Auxiliobits Technologies
We use this solution for automating manufacturing processes from invoice processing to accounts payables. All of these use cases are solved using UiPath. For insurance sectors, reconciliation is another process that is automated using UiPath. I have been using UiPath at various enterprise levels. View full review »
David Hunter
Strategic Project Manager at Ericcson
We use it to automate functions in supply, finance, and HR. View full review »
Agenor Roris Filho
Business Analyst and Process Consultant, Test Lead at a tech services company
* Automatic filling of web forms for request of services * Searching customers' and providers' information on government websites (to validate registration numbers and expiration date). View full review »
FelipeR
RPA Developer at a tech services company with 51-200 employees
We currently use the tool to sell solutions to internal customers. Most of the work that we automate is the migration of data between systems, automation of emails, extraction of data from PDFs with OCR, among others. The gain has been perceptible from the first moment, as human errors have been noticeably reduced to almost zero. Another good point for us is that we can leave the robot working for as long as we want. View full review »
Vimal Puthiyadut
Consulting Practice Director- Digital Transformation & Medical Devices at KPIT Technologies
My primary use case is for creating custom-specific products based on the customer's needs. The requirements can be received from the customer on emails and then based on it the order can be created. This reduces time, ensuring no human error and on time delivery. The total time taken to enter this in the system is less compared to the manual process which is indeed error-prone. This also removes the process of reviewing the order for correctness as the straight-through processing is enhanced. By making this scale on all the other locations and geographies, lots of time and effort can be saved. This also enhances the reputation of the services and organization. In addition to this, the confidence created by the successful implementation is a real eye-opener as the big step is taken with great success. View full review »
Hasan Kaptan
Software Trainer at Bilge Adam
I was giving software training in a company. And in this company, there was a time-wasting chore. At the end of the training, we took note of the students who did not come in the polls, and we were recording the polls on the institution's website. Unit supervisors wanted to be notified of the students who were absent three times in a row. This process is constantly checked and repeated because of the automation that I've done with this chore. View full review »
reviewer1019496
User
* Financial domain * Excel automation * SAP automation * Citrix automation * Usage of Orchestrator queues * RE framework * Automating password resets * Security and governance * Highly elastic scalability * Work queues * Rules-based exception handling * Large group deployment * Rapid development support * Centralized repository for version control * Execution logs and credentials. View full review »
Karthik Byggari
Lead Analyst at emids
The primary use case of this solution is to automate the repetitive tasks in the workplace. UiPath is connected to the Orchestrator to centrally manage the robots. Mobile Orchestrator is what we use to control the robots using Android and iPhone mobiles. View full review »
Maneesha De Silva
Information System Administrator at Citizens Development Business Finance PLC
The primary function of the organization is quick data entry to specific systems better than humans, with accuracy and without any interaction. View full review »
Tamshi
RPA Developer at a tech services company with 1,001-5,000 employees
I have performed the following use cases: * Excel operations: taking data from Excel and using it in the desktop automation (environment: Tally ERP, MS Excel). * Email automation: sending, analyzing and receiving mails (environment: MS Outlook). * Security-related: such as getting reputation scores of different IPs and sending a mail for each IP which is found malicious (environment: McAfee ESM, different websites to get a score of the IP, MS Excel to store the score of each IP, MS Outlook to send mails to the concerned person). * Invoice processing: taking data from a mail and using the OCR tool to extract details of the invoice, inputting the data to a desktop application provided by the client and sending a mail after the successful completion of the task (environment: MS Outlook, Kofax). * Web-related use case: taking data from Excel and onboarding to a web application (MS Excel, web application). View full review »
Shubham Semwal
User at Larsen & Toubro Infotech Ltd.
* Automating applications that the client requires in the project * Mostly automating day-to-day tasks which are like user-setup, user termination and password-reset in an application. We use the 2018 version. The community of UiPath is very supportive and active; that makes it very much understanding. View full review »
reviewer1033404
User with 1,001-5,000 employees
The primary use case of UiPath in our company is to automate rule-based processes with easy decisions. View full review »
reviewer1031013
User
Automating the manual work such as daily work like data entry jobs, accounting work, storing in Excel and filtering the mail. View full review »
reviewer998871
User at a financial services firm with 10,001+ employees
This solution is used widely in different areas: from accounting to product order processes. I solve different business problems, like processing orders, collecting information, etc. There are many benefits: It's easy to use, exception handling is easy to handle, and flowcharts can be implemented directly. View full review »
Asif Hussain
Senior Project Manager / RPA Architect at Royal Cyber Inc.
This solution is to provide robotic process automation solutions. In simple words, it is to automate the steps a human user may have to take repetitively on one or more systems to complete any process flow. View full review »
Ebin Abraham
Associate Consultant at a consultancy with 10,001+ employees
My primary use case of this solution was to automate BMC Remedy and SAP use cases. I used UiPath to automate various tasks in SAP. I developed several bots in client virtual machines using UiPath and then connected the virtual machine to the UiPath Orchestrator. Once connected, I scheduled the Bot. View full review »
Arjun S Meda
Robotic Process Automation (RPA) Evangelist | Startup Community Builder | Public Speaker | Ex - Info
* Invoice processing * Claims processing * Vendor onboarding * Product fitment analysis * Database monitoring * Interaction with FTP and analyzing XML files * Underwriter quote submissions * Automating reconciliation of reports. View full review »
Henrik Leisted
Senior Research Associate at Novozymes
We have a lot of maps worldwide which order some stuff from my department, and this is the compiled path. This goes into our database, then it comes to us. View full review »
reviewer1250688
User at a tech services company with 51-200 employees
I actually went for a powerup automation hackathon conducted by UiPath, which gave me the idea to implement this in my organization. I used the product, experienced it, and I'm here. UiPath reduced a lot of manual work and I am getting positive reviews from the company. View full review »
Mudit Bhatnagar
User
I have been using UiPath for quite some time now, and I have realized that it is one of the best automation tools out there. We primarily use this tool for automating our business processes and removing repetitive work with the help of automation. The most interesting part about this (easy-to-learn) tool is that it is accepted almost everywhere in the RPA industry. There are a lot of activities in this tool which will help you automate processes easily. View full review »
mounika
User at TCS
I am undergoing UiPath advanced certification. I am performing a use case of a bank where it has to send frequent reminders to its clients who took loans like home loan, personal loan, etc., to pay EMI every month on time. To improve the process for efficiency as well as accuracy, I used UiPath automation to interact with their internal applications and send reminders in a timely manner with no errors. View full review »
reviewer1249284
User at a tech services company with 10,001+ employees
We primarily use this solution for one of our business use cases. We are building robots with Safyr CRM. They are scheduled by Orchestrator and we are handling every step: Solution, design, followups, stacks, consulting, and finally implementation. Nowadays we are using robots internally but we will start with third-party clients in 2020 Q2. View full review »
Mayank Gohri
User
On using UiPath, once, we had a problem while reading data from the browser that was on a virtual machine as it was not providing the accurate text using Google OCR, as the background was changing for the web page. So we found an alternative solution to get the process working. As a benefit, it is really beneficial as it provides vast support and every feature is there in the tool. Also, the recording feature really helps while developing the process. One more feature is that in the variable tab, if the name of the variable is changed, then it will be reflected in the whole process. View full review »
Kalyan Appana
User
Our primary use case is to develop automation projects, like automating Excel activities for repetitive tasks and operations on files. We also automate operations on Citrix. With UiPath we can easily manage all of the projects in a single page (i.e. in orchestrator). View full review »
Domenico Musto
System Engineer at HUGO BOSS Ticino SA
We implement some robots in order to automate a lot of activities that require repetitive actions like manipulation of Excel files. View full review »
reviewer1029453
Senior software developer at a tech services company with 10,001+ employees
POC and implementation were done for the in-house team, automating the penalty system of transportal services where the penalty on a no-show user is being calculated, and every user is intimated the monetary value of a no-show. This is then intimated through the mail, and also, the list of such users is sent to the payroll department to debit the penalty from the monthly payroll. Windows Server 2012 was used and some PowerShell scripting apart from UI automation using UiPath. View full review »
reviewer1249287
User at a retailer with 10,001+ employees
I am responsible for developing and improving RPA-software bots in my organisation. The processes we work on improving are in the field of finance. We started using UiPath and RPA as a technology about two years ago and are still improving and growing. View full review »
Ruby Goyal
Technical Writer at a cloud provider with 51-200 employees
UiPath has been quite useful in terms of getting data from thousands of webpages online and arranging it in a predefined format. You can easily create robots and define operations in Uipath. View full review »
Rahul Miragi
User
To automate existing mundane tasks in the current project. Report automation, ticket automation, and browser automation are what we have achieved through this tool. View full review »
Balakumar Mannarsamy
User
* Automating web applications is the primary use for my organisation. * Also, data scrapping is another main usage. View full review »
Julio Viquez
Business Process Consultant at a tech vendor with 51-200 employees
We are automating all transaction-based processes, primarily in the finance department and sales operations. With this, the personnel involved in these transaction-based activities have been able to start working on more value-added tasks like data analysis and performance management of the operation. View full review »
Robert Runarssoj
CISO at Siminj
We use it for customer-facing and internal processes. View full review »
reviewer1249242
User at a tech services company with 11-50 employees
We are doing some RPA projects for our customers at my company. Our customers are really good in their area. We are using UiPath studio for creating robotic process automations and using the Orchestrator for monitoring processes. View full review »
Shivani-Sharma
User at University of Petroleum and Energy Studies
Gone are the days when you have to deploy 100s of people for repeated tasks. We regularly update invoices of different channels and merchants to our workflow. Capturing each invoice requires some human attention. There are chances of using OCR or text-based extraction of invoices. We easily automate each type of invoice extraction to our spreadsheet. This reduces one hour (max 1.5 hr) of 100 employees in our organization. View full review »
Jessie Q
Energy Storage Business Developer at a transportation company with 1,001-5,000 employees
We mostly use UiPath for downloading reports into Excel files, reconcile reports and generate a result which is sent to the users. It is a faster means for automation. View full review »
Suresh Polinati
Senior Software Developer at Hexaware Technologies
Our primary use case is to create a proof of concept using UiPath. Here we automated the business process, and it's a repetitive task. So we used UiPath and automated our internal project, and we also automated the client process as well. We automated SAP application, and we also automated mainframes. UiPath also has the Orchestrator which very flexible. View full review »
Srđan Suć
Technical Consultant at Ibis-Instruments d.o.o.
I've used UiPath Studio to develop Automation projects that help me automate repetitive and manual tasks. This lets me focus on other, more important jobs to do. View full review »
Anupam Mittal
Founder at Brontominds
We started with UiPath to automate activities that required gathering data from different applications and posting the data to another app. View full review »
reviewer1035324
Risk Advisory - Staff at a financial services firm with 10,001+ employees
We used UiPath to improve PMO efficiency internally. We programmed the bot to match receipts to expense report listings based out of Excel in order to confirm accuracy for client billing. This was a process that previously required two levels of review and about seven hours per person to complete. View full review »
HimanshuJoshi
Consultant - RPA at a tech services company with 11-50 employees
I am using it for a project that we did for our client e.g HR automation in which we create, update, and delete the employee the database which includes master data management, active directory, and SNOW as the used environments for the solution. View full review »
reviewer1249089
Customer Experience Specialist - RPA at a computer software company with 5,001-10,000 employees
I'm working at a computer software company, where we're bringing digital transformation using UiPath. All rule-based and mundane tasks are identified and automated using RPA. We have about 25 bots in production now. Data processing, file handling, email automation, and related activities are running in production. View full review »
Dimitrij Fischer
RPA Developer at a tech services company with 10,001+ employees
Automation of high volume, repetitive processes. Both desktop and VDI/Citrix environments. We are going to implement it in the WFM team to reduce their workload and let them concentrate on more complex tasks. View full review »
Shehnaz Khan
User
I have implemented finance and pharma-based solutions using UiPath. I have automated processes like cash management, invoice validation, Java applications, and Citrix-based applications using UiPath. The application involved was Oracle EBS, and it was a Citrix environment. Processes mainly included cash management, month-end closure, and bank reconciliation to name a few. View full review »
BrianJoseph
RPA Technical Trainer at Acronotics
I wanted to learn this platform to widen my breadth of knowledge and to have more options in my RPA toolbox. View full review »
Rohit Parakh Jain
User at a energy/utilities company with 201-500 employees
My primary use case for this solution is to create a more user-friendly process automation system so that customer eccentricity can be on top. My company's employees can perform in a better way with increased efficiency and greater redundancy. In general, they can handle tasks in a more efficient manner. View full review »
Ankit J
User
* Primary use case: Excel automation and email automation. * Secondary use case: PDF scraping and CSV management. View full review »
reviewer1028754
User
We use UiPath to automate multiple flows for our client. We have flows in multiple stadia: development, acceptance, and prod. View full review »
reviewer1000650
User at a tech services company with 10,001+ employees
I have been working as a UiPath RPA developer for two years and three months. Using UiPath, I have provided more than 20 solutions over six different projects. UiPath was one of the leading RPA tools and it will be easier to develop when compared to other RPA tools. View full review »
SYED ABDHAHIR M
RPA Developer at UST Global
Automating PDF documents, data extraction, and using it as an input to web applications with efficient time management. View full review »
Ezequiel Fernández Ponce
Senior Application Specialist at a consultancy with 501-1,000 employees
* Manual processing of invoices * Outlook lookups for invoices * Automatic online checks of Oracle, Hyperion, and SAP platform. View full review »
SayanBhandari
User
The software is used for automating the process improvement and simplifying workflow as our organization is an insurance-based organization. Also, it is used to create some small repositories which can be used for future use of process improvement. View full review »
reviewer1038912
Dotnet & RPA Developer at a insurance company with 1,001-5,000 employees
I am working in a virtual desktop client machine. I have been working as a .NET and RPA UiPath developer. I have an overall of three years of experience in UiPath. I have automated individually, or with a team, and I have successfully completed more projects and also got rewarded. View full review »
David Johnston
Enterprise Improvement Manager at Heritage Bank
* Automation of a range of processes (35 at the time of writing). * Utilizing UiPath in a banking environment. Processes include areas such as payments, financial crimes, HR, and customer service (middle office). View full review »
reviewer993717
Director Departamento Data Analitics at a health, wellness and fitness company with 1,001-5,000 employees
* Downloading of the daily movements on the websites of the banks and the entry of them all in the ERP. * Distribution of transfers to other departments for their control and management. View full review »
reviewer1038762
User
Performing automation on both client and company infrastructure, and improving existing service workflows. View full review »
reviewer1030035
User
We are a consulting company that develops robots for various customers using the RPA tool UiPath. Often, we install UiPath on virtual machines. View full review »
NielsM
Consultant at Crossroad
Fast-tracking the interfacing between an in-house planning application and an international partner's planning application. Using RPA to do check and balances on invoices, and consequently uploading this data to a tax engine and extracting VAT, European sales listing and Intrastat reports. Finally, these reports are uploaded to the dedicated web portals. Extracting handover data of wagon from a data lake and entering it into the follow-up application, since there is no direct integration yet. View full review »
Sumit Chaudhuri
Lead Consultant - Product Development at FIS (http://www.fisglobal.com/)
We run many batch jobs manually to accomplish our business processes, which is very cumbersome and prone to human errors. One wrong job run may take many hours to fix the data, which sometimes causes chaos. Due to automation, it is easy to resolve our manual batch job run. View full review »
Rafael Arcanjo
User
We use it for price quotes on the internet, looking for the best cost benefits for our customers after researching our thefts, creating a table and sending the data by email to the customer. View full review »
Sourav Kumar Das
Full Stack Developer at a tech services company with 11-50 employees
My primary use case of this solution is automation. Where there are tedious tasks, we use the automation in those areas or sectors. I am a trainer and learner. It also helps others because it does not involve much coding. View full review »
reviewer1030020
Programmer Analyst at a tech services company with 10,001+ employees
'Automation' is the word. It started with the purpose of automating, and now it is used in our company in many areas. View full review »
measousa
Managing Engineer at Carrilho Engineering
UiPath has been working great for us in automating processes where data needs to be manually fed into one application and the result transposed to another one. View full review »
JAINSANYAM
Junior RPA Dev at University of Petroleum and Energy Studies
I have tried the RPA tool for the first time and I already love it. How easy it is: you can do all of the daily tasks which you repeat at one click. Primary use case: educational purpose and automation for content writing. Secondary use case: additional content writing and data scraping. View full review »
Prashanth Kamath S P
User
UiPath is used as an RPA platform to automate the engineering-based repetitive and rule-based tasks in my company. UiPath has proved itself to be a very user-friendly and easy-to-adapt kind of software which does not require any core knowledge or coding background to start with. View full review »
reviewer992115
Project Manager, RPA Service Owner at a mining and metals company with 10,001+ employees
Process automation in a global business center of a global mining and manufacturing company. We are mainly focusing on financial processes (e.g., reporting, fixed assets creation, invoice management) and HR processes (personal data sync between SAP and local payroll systems, automatic administration of external consultants). View full review »
Indrajeet Yadav
User
With automation, you can create daily reconciliation reports with no errors (UiPath helps to retrieve the report from SAP, mainframes, web sites, etc., and VBA macros help to create reports very quickly — very useful for back office works). View full review »
Renato Zeola Moselli
RPA Developer - DEX Team Leader at Capgemini
I am automating a validation of work items between BP open and SAP. Avoiding too much manual labor on the part of the user, freeing the time gained for more analytical and less repetitive work, all developed on Windows 10. View full review »
reviewer1016391
User
* I worked on the employee onboarding and offboarding process for a client. * I worked the reconciliation process for one of the financial clients. View full review »
Arunvinodh C
RPA Developer at a tech services company with 51-200 employees
My primary use case is to automate the process of RPO. Here we use data scraping, web recording, email automation, integration of multiple application, etc. View full review »
reviewer1005867
RPA Developer at a financial services firm with 10,001+ employees
Used widely in automations of business processes of all kinds. There's a lot of different useful features in UiPath that makes it easy to use and able to create even very complex process automations. View full review »
Milan Bangoria
Lead Technical Consultant (Team Lead) at L&T Infotech
Previously, we used to read lots of data and manually feed each document data into a system, but now we are using UiPath automation to read files, extract data, and then update the same into the given business application. View full review »
Vickram Nehra
Head RPA and Quality Engineering
The primary use case of this solution is to generate a report by scraping data, filtering it and combining the data for input to another system. View full review »
reviewer1049547
Assistant with 501-1,000 employees
The primary use case is probably the swivel chair operations where data is extracted from one system and used as input in another. View full review »
SandeepSharma1
RPA Developer at TRIARQ Health
We are developing automation for healthcare claims, insurances, and billing. We are using UiPath for Citrix cloud, web, and desktop automation. We saved 60% FTE by using UiPath. View full review »
Anil Mamidwar
Application Developer at gallagher service center
Automating the repetitive rule-driven and data-driven process, a process which can be run continuously without manual input has been automated using UiPath. View full review »
FelipeRangel
RPA Developer at Global Hitss
I use UiPath in my company to migrate data between systems of a large telephone company where I use various functions available in UiPath, as well as OCR, PDF integration, email integration, SAP integration. View full review »
Vijay Borkar
User
The use cases we have focused on are: * A high privileged account in Azure cloud * NSG-ACL checks in Azure cloud * Certificate renewal process * Daily management reports. View full review »
reviewer997593
User
We are using this solution to implement automations for the banking domain, in the back office as well as the front office. View full review »
Jorge Melo
Telecommunications Engineer at a manufacturing company with 11-50 employees
Data transfer between different apps is the main use case for us. View full review »
Gedson Silva
Senior Production Engineer at a manufacturing company with 11-50 employees
Production staff has to enter data manually in several apps which cannot be integrated via API. UiPath allowed us to automate most of the job, saving a lot of time in the process, which allowed us to move most of the team to more skilled tasks. View full review »
Saif Haseeb
Robotic Process Automation Engineer at Blackbook.ai
Primary use is to automate BPO solutions for clients. We use it to automate a vast range of processes given to us. View full review »
reviewer996678
User
Automating various processes in systems such as SAP, Windows automation, and Excel. By making generic components, we are able to reuse them for various projects and clients. View full review »
Diego Jesus
Part-Time Consultant at Visagio Tecnologia
* Developed a project for invoice issuance in SAP: Using UiPath, we could finish the project very fast. * Save costs from my company and for our clients. View full review »
Hélio De La Rosa
RPA Developer at Roberto Faro IT Solutions
We use UiPath internally to automate the repetitive processes of our company. We use the tool for the generation of reports and automatic sending of emails, as well as automation of registrations and the likes. View full review »
reviewer1048344
User
The robots have completed the job in a short time by reducing the personnel load. View full review »
Satish Jain
User
As a system administrator, I have to create a roundup report before the office begins and at the end of the day. The report consists of statuses of each thin client we have. The robot does all the stuff in just 2-3 minutes, saving our 1-2 hours of time done by a dedicated person. View full review »
reviewer1012242
User
The most relevant use cases are business processes that include repetitive human tasks that make use of different apps in a common workflow. View full review »
Carlos Suzano
User at a tech consulting company with 1-10 employees
The main request of our clients is the integration with the SAP system and specific tasks of email, like sending and downloading of NFS. View full review »
reviewer997830
User at a tech services company with 10,001+ employees
I have done a POC in inventory management. We get an excel sheet with details of users, orders, and equipment. Using UiPath, I have done end-to-end automation without any human intervention. View full review »
reviewer1053186
User
Getting data from the SharePoint site and processing the data with business logic, and after this, inserting the data one by one into the QuickBase site. The environment was development, QA, and production. We are working for back office automation so work with Microsoft office products. View full review »
Iurii Shubin, PMP
Project Manager (Business Automation) at Intetics Inc.
We are using the UiPath platform for back-office end-to-end process automation, combined with OCR and cognitive services. View full review »
reviewer992592
IT Consultant at a tech services company with 10,001+ employees
Creating proof of concepts for Oracle product integrations and form filling for clients. We are also in the works of using it to automate expenses in-house. View full review »
reviewer999159
User at a financial services firm with 10,001+ employees
Training with automation use cases including files manipulation, web automation and various desktop applications in the supply chain, HR activities, tax, and financial activities. View full review »
César Esquivel
Sub Process Manager at Rimac Seguros
* Automatization of the collection process, downloading information from the web to Excel, and processing this information in our core systems * Policy issuing for standard products * IT: security accounts maintenance * Regulatory reports. View full review »
rpaaidev990480
RPA / AI Developer at a tech services company with 10,001+ employees
Our primary use case of this solution is to automate a process that includes and prints out files that contain financial details of an insurance company into an Excel and apply some formulas on them. View full review »
ReviewerCP30
retired at a non-profit with 501-1,000 employees
It is extremely helpful with our invoicing process. View full review »
reviewer1033407
User with 1,001-5,000 employees
My primary use cases are the change of customer addresses or their banking information in our systems. View full review »
Deyvis Rojas
Project Leader at KPMG Argentina
Calculation of commissions, from dispersed information in worksheets generated by different departments. View full review »
reviewer997875
User
I use UiPath primarily for implementing automation solutions to client companies. The use cases can vary a lot from client to client. View full review »
reviewer1040559
User at a tech services company with 10,001+ employees
It was used for the automation of web-based applications in the banking sector. The challenge was to read information in image-based forms. View full review »
reviewer1248423
Software Application Developer at a tech vendor with 10,001+ employees
I use it professionally to build software robots for an international company. View full review »
TUSHAR KAPRE
Senior Software Engineer at Capgemini
* PMO processes * SAP automation * Tickets organization * HR system management For example: In SAP, the chain needs to be monitored, and when it fails, it should be restarted. So continuous monitoring was a difficult task. Automating this process saves lots of manual hours. View full review »
alberto.carrilho
Power Electronics Engineer at Carrilho Engineering
We use UiPath mostly for automating data entry forms and automatically copy-pasting between different apps. View full review »
Renato Chagas
Network analyst at Filiperson Special Papers
Work automating demands of our clients like emails and withdrawal of data from PDFs to database. View full review »
RajatSharma
RPA Business Consultant at a tech consulting company with 10,001+ employees
Automated customer onboarding experience with UiPath integrated with CRM solutions for banking cost. View full review »
DiegoJCMoreira
User at a consultancy with 201-500 employees
I use UiPath to automate processes that use different systems. This is the best use for the tool since it has integration with a lot of systems. View full review »
Sudarshan Amirineni
User
* Accounts payable and accounts receivable * Automating the process of extracting data from vendor invoices and onboarding it to the company's financial application. View full review »
reviewer990381
Business Analyst at a mining and metals company with 10,001+ employees
We use UiPath to test automation for asset management, wherein we found it can help us to reduce the time and increase data accuracy. View full review »
Madhavi Sah
Software Engineer at Costa Cloud
I did many small projects in UiPath like PDF extraction, website automation, and translated the data into different languages. View full review »
reviewer1043076
Business Processes Consultant at a consultancy with 1,001-5,000 employees
I basically use UiPath robotic process automation for everyday processes that can be done without my intervention. View full review »
Ovidiu Domsa
General Manager at Cloud Soft SRL
The UiPath robot took over the process that supported the creation of the timesheets, their insertion in Oracle ERP, and the status tracking in Oracle ERP. View full review »
Ashish Saxena
Associate Consultant at Capgemini
* To execute the automation of ticket creation in ServiceNow * For the critical situation: creating an incident * For the request: creating a request in ServiceNow. View full review »
Arman Khan
Associate Consultant
To automate various business processes which include generating reports, data entry into certain applications, email automation, and web automation. View full review »
Caio Serra De Mello
Part Time Consultant at Visagio Tecnologia
A well established, mature process that the current employer spends a significant amount of time on which can be done by a robot agent. View full review »
Mohamad Adib Abd Rahman
Associate Data Management (Programmer) at DHL Express
It is used widely within our organization. As of right now, we already have a lot of robots in the live environment. View full review »
DineshKumar2
Senior Process Manager at Capgemini
We are a financial shared services office; we have been using UiPath in our daily process. This is the most useful tool. View full review »
SYED ABDHAHIR M
RPA Developer at UST Global
Automating HR related processes that need update validation before it proceeds to the next level. View full review »
reviewer991953
Consultant at a financial services firm with 10,001+ employees
To automate the manual tasks at my workplace. Using this tool, we can quickly develop automations. View full review »
reviewer1180599
User
I use this solution for the automation of Accounts Payable invoices. View full review »
YAWANTWI-ADJEI
Data Visualization Specialist at Data Catalyst
My primary use case is data scraping and entry for an insurance firm. View full review »
Bikash Panigrahi
System Analyst at Hexaware Technologies Limited
To reduce or eliminate routine manual and clerical tasks, and to reduce manufacturing lead time. View full review »
Roberto Faro
User
To automate day-to-day tasks for the user in the current project, for example, reports, tickets, price quotation and sending and receiving e-mail. View full review »
reviewer964605
RPA Practice Manager with 201-500 employees
I work for an SI implementing UiPath for a range of customers in Australia. View full review »
Kathiravan Mani
User
Account opening and order placing for insurance application with web and Windows application and mailing report. View full review »
Dedan Kanyuira
Head Consultant at Delosevrve Technologies Ltd
The primary use case is for a medical claims process automation using UiPath RPA. View full review »
reviewer1013520
User with 10,001+ employees
Business solutions, not only IT related. View full review »
Fiona Price
Process Specialist at Biffa Waste Services
We are using this solution for a POC and Pilot stage for RPA deployment. View full review »
Pedro Girão
Robotics & Process Efficiency Manager at Ageas
Our primary use is RPA in insurance. View full review »
Henrique Mamede
I.T. Manager at Universidade Aberta
* Using it on internal processes. * Using it for the development of new processes, from an academic point of view. View full review »
Ravi Kumar Murugesan
Senior Technical Consultant at Brillio
We are checking products in search of a better RPA solution for our landscape. View full review »
reviewer1027308
User
SAP automation. View full review »
Learn what your peers think about UiPath. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
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