UiPath Process Mining Reviews

What is our primary use case?

We are using Process Mining to identify processes to be automated. We are also using the product as part of our hyper-automation strategy. Right now we have been able to identify a lot of automation opportunities within the company based on the data that we are collecting from different system processes.

What other advice do I have?

One of the things that I will suggest for people looking into this type of solution is to also look into task mining. That is another complementary feature within process mining that is going to allow users to see all their processes from a more detailed perspective based on individual tasks within the processes. On a scale from one to ten where one is the worst, and ten is the best, I would rate UiPath Process Mining as a nine-out-of-ten. The capabilities are strong and the product performs at a high level.

What is our primary use case?

We use this product for robotic automation. With it, we are automating certain standard business processes so they do not have to be handled manually. We can build robots to run automated processes to complete these standard tasks that we would normally have to do manually, otherwise, on a periodic basis. So instead of doing these repetitive tasks manually, the robot is doing it instead of us and it takes care of them automatically.

What other advice do I have?

On a scale from one to ten where one is the worst and ten is the best, I would rate this as an eight. It is an eight rather than higher because there is always, something to do to make even a very good product better. The advice that I have for people considering adopting this product is that it is important to define scenarios in the beginning before starting to build them. It is best to start working with simple scenarios. After they have success with that, they can try things that are more complex. It is tempting to want to just jump in and do complex things right away, but it is important…

What is our primary use case?

We primarily use the solution for document understanding and to automate the transfer of information between systems. Emails have been coming into a group of data entry clerks, and those data entry clerks, in the past, have been taking that information and pasting it into another system. We've basically automated that process. Now, the system reads the email, extracts the information, and then posts it to another system for us. We are also taking a PDF with multiple documents, splitting it up into separate documents, and then posting that to another system.

What other advice do I have?

We're consultants. We're not part of the partner program, which is probably what's causing the lack of sales support. Although, I have tried to get into the sales program. Even that is difficult. Their sales staff is so overwhelmed with opportunities that they're just not responsive. We're doing process mining, however, it also has the document understanding and all those other things that we need as well. We use both on-premises and cloud deployment models. In general, I would rate the solution at a nine out of ten. Even though they're moving so fast that they can't keep up with the…

What other advice do I have?

UiPath is a solid company. It's almost the best on the market today. Process mining is something that will help the RPA process because, in the end, those tools, like process mining/ process simplification and standardization are hand in the hand of RPA. Process mining will reach a certain level in the future. I think it is a company to look at and to invest in this technology. Grow with the company because it's a solid one. I would rate it a seven out of ten. In the next release, I would like for there to be a way to automatically do mining activity instead of recording yourself on the…

What is our primary use case?

We don't actually use it in our company, we deploy ProcessGold in our clients' premises and provide the services for this solution. We have deployed it for many processes, mainly for human resources, IT, marketing and also for sales. A new aspect is for procurement.

What other advice do I have?

The processes which are identified as the RPA candidates have to be thoroughly assessed. Unless and until the process is not qualified as a candidate, we should not take any chances by automating it. I would say that the process identification is a key part and the business owners who own that particular process should come up with an assessment. On a scale of one to ten - I would rate this product a ten.

What is our primary use case?

We have an order-entry application. We use ProcessGold to record all the steps that we have to perform to create an order. It helps us to create a static record from which we can use a UiPath bot.

What other advice do I have?

The solution will be helpful for a person who has some admin and some managerial experience, but it won't be helpful for a person who has a technical background.

What is our primary use case?

We are IT, service providers. We help our customers use this solution. When you have a huge inventory of business processes, and you need to understand where to begin your automation journey. That is where process mining becomes a very handy, tool. With the help of the CPG logs, we can data mine the database logs, which processes consume more time, which is more critical, and which is more business.

What other advice do I have?

Definitely, I would recommend it. This is a very good tool. The inputs to this process mining are also very good. I would rate this solution an eight out of ten.

What is our primary use case?

So far our primary use has been for process flow. How do you automate? In most of the cases, it was multi-source data collection systems from multiple sources and getting all the information to one point. There is an email or a message. Then how do you get the data from different sources and put them into one language? So far most of the use cases were just that.

What other advice do I have?

I would recommend ProcessGold, but I think the price has to come down. It's too high. On a scale of one to ten, I would give ProcessGold an eight.