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Srđan Suć
Technical Consultant at Ibis-Instruments d.o.o.
Real User
Top 20
An intuitive tool for that saves us time with repetitive and boring tasks

Pros and Cons

  • "From jobs that require reading and processing emails, to jobs that require scraping information from web pages, this tool allows us to do anything that can be done by a human."
  • "Definitely, the machine learning engine should be improved so that we can process more invoices and purchase orders in PDF format with ease."

What is our primary use case?

I've used UiPath Studio to develop Automation projects that help me automate repetitive and manual tasks. This lets me focus on other, more important jobs to do.

How has it helped my organization?

I've been able to automate some tasks and projects both for me and my colleagues to help us with boring repetitive work. From jobs that require reading and processing emails, to jobs that require scraping information from web pages, this tool allows us to do anything that can be done by a human. 

What is most valuable?

UiPath studio recorder allows us to automate jobs very quickly and very easily.

The tool is intuitive and precise. It is easy to use with not a lot of programming knowledge needed. Also, there many built-in activities that let us automate tasks. If there is no activity available then it is probable that somebody has built one already.

What needs improvement?

Definitely, the machine learning engine should be improved so that we can process more invoices and purchase orders in PDF format with ease. There is a beta version but it is not stable. This is the only place where UiPath needs to improve because their competitors have this option and it is useful.

For how long have I used the solution?

I've been using UiPath and UiPath Studio for more than a year.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
HimanshuJoshi
Consultant - RPA at a tech services company with 11-50 employees
Real User
Top 5
Enables our clients to get their work done within half of the time that it is done manually

Pros and Cons

  • "The tech support that UiPath provides to the licensed user it is really helpful. There were some scenarios when my issue was resolved within 24 hours. Also, I like the constant updates that UiPath provided to us."
  • "As in my opinion, debugging needs more improvement. Also, if we get any other tool or technology which helps extract information from the scanned or handwritten document than that will be really helpful as a user and for our clients as well."

What is our primary use case?

I am using it for a project that we did for our client e.g HR automation in which we create, update, and delete the employee the database which includes master data management, active directory, and SNOW as the used environments for the solution.

How has it helped my organization?

UiPath helps our clients achieve their goals like with RPA. Now, with UiPath they get their work done within half of the time that it is done manually. They have more accuracy in their tasks and it has become easier to maintain. Before they reach the office they already have all the work done by the bot in their desk.

What is most valuable?

The tech support that UiPath provides to the licensed user it is really helpful. There were some scenarios when my issue was resolved within 24 hours. Also, I like the constant updates that UiPath provided to us.

What needs improvement?

As in my opinion, debugging needs more improvement. Also, if we get any other tool or technology which helps extract information from the scanned or handwritten document than that will be really helpful as a user and for our clients as well.

For how long have I used the solution?

I have been using UiPath for two years.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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reviewer1249089
Customer Experience Specialist - RPA at a computer software company with 5,001-10,000 employees
Vendor
Automation of rule-based and mundane tasks allows time for more productive activities

Pros and Cons

  • "The employee's productive hours increased and they were able to handle more transactions and focused on better quality work that needs human intelligence."
  • "A self-coding robot can be a very useful tool in the future."

What is our primary use case?

I'm working at a computer software company, where we're bringing digital transformation using UiPath. All rule-based and mundane tasks are identified and automated using RPA. We have about 25 bots in production now. Data processing, file handling, email automation, and related activities are running in production.

What is most valuable?

The most valuable features are the ability to interact with almost all applications in Windows, ease of programming, excellent forum support for developers, free academy training, Orchestrator capabilities for BOT handling, and Citrix-supporting features during development.

What needs improvement?

Robotic process automation should mold and grow into intelligent process automation where a BOT can handle more than just robotic and simple tasks. I'm sure UiPath is working towards it.

A self-coding robot can be a very useful tool in the future.  

For how long have I used the solution?

We have been using UiPath for three years.

What was our ROI?

The ROI was quick and measurable. The employee's productive hours increased and they were able to handle more transactions and focused on better quality work that needs human intelligence. Some processes were developed in human-BOT collaboration as partial automation.

What other advice do I have?

The R&D focus of UiPath is really impressive.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Rohit Parakh Jain
User at a energy/utilities company with 201-500 employees
Real User
Top 20
Advanced AI helps us with efficiency and streamlining our processes

Pros and Cons

  • "The AI is also far more advanced than other similar tools, and it is free, which makes it a better product."
  • "The user interface can be improved and the version control can be better."

What is our primary use case?

My primary use case for this solution is to create a more user-friendly process automation system so that customer eccentricity can be on top. My company's employees can perform in a better way with increased efficiency and greater redundancy. In general, they can handle tasks in a more efficient manner. 

How has it helped my organization?

UiPath has improved our organization's process automation system by streamlining every process with their compliances. Employees now feel more comfortable to work in their spaces and this has increased our organization's productivity and our supply chain is now more active.

What is most valuable?

Robotic Process Automation is the most valuable feature from my perspective as it allows me to multitask and that too in a cyclic manner with better results.

The AI is also far more advanced than other similar tools, and it is free, which makes it a better product.

What needs improvement?

The user interface can be improved and the version control can be better. Document linking can also be improved, and also the searching could be more user-friendly.

Better integration with AI would also be an improvement.

For how long have I used the solution?

I have been using UiPath for more than two years.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Sourav Kumar Das
Full Stack Developer at a tech services company with 11-50 employees
Real User
Top 20
Excel automation and Web scraping help to automate many of our tedious tasks

Pros and Cons

  • "The features that are most valuable are Excel Automation, Web Automation, Web Scrapping, and CV Automation."
  • "I would like to see improvements made in OCR, Captcha Automation, and PDF extraction."

What is our primary use case?

My primary use case of this solution is automation. Where there are tedious tasks, we use the automation in those areas or sectors. I am a trainer and learner. It also helps others because it does not involve much coding.

How has it helped my organization?

UiPath was recently implemented and we have started migrating to this technology. From my perspective, it's useful for solving any repetitive tasks in any field.

What is most valuable?

The features that are most valuable are Excel Automation, Web Automation, Web Scrapping, and CV Automation. We had small tasks so we used these types of automation. As a trainer, these automation types are useful.

What needs improvement?

I would like to see improvements made in OCR, Captcha Automation, and PDF extraction. There should be a clearer way of performing web scraping, such that it is simpler to do.

Overall, more add-on features would improve UiPath.

For how long have I used the solution?

I have been using UiPath for four months.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
reviewer1248423
Software Application Developer at a tech vendor with 10,001+ employees
MSP
Good custom components and debugging capability

Pros and Cons

  • "The UI Explorer can examine the underlying structure of the application's user interface."
  • "I would like to see the replacement of VB.NET with some more popular programming language as the program's backbone."

What is our primary use case?

I use it professionally to build software robots for an international company.

How has it helped my organization?

My organization is spanning across multiple countries so it's hard for me to see UiPath's influence. However, in my office, we are yet to implement the first solutions.

What is most valuable?

The most valuable features of this solution are:

  • Custom components that can be found on UiPath Go!
  • Debugger with variable watch capability.
  • The UI Explorer can examine the underlying structure of the application's user interface.

What needs improvement?

I would like to see the replacement of VB.NET with some more popular programming language as the program's backbone.

For how long have I used the solution?

I've been using UiPath for around one year.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
YAWANTWI-ADJEI
Data Visualization Specialist at Data Catalyst
Real User
Top 5
Automated data scraping and entry helps to shorten customer service time

What is our primary use case?

My primary use case is data scraping and entry for an insurance firm.

How has it helped my organization?

This solution has gives us shortened customer service time. It is easy to use and a lively community is always ready to help resolve an issue.

What is most valuable?

The most valuable features are PDF, Excel automation, and web scraping. The Try-Catch feature is awesome.

What needs improvement?

The emailing and integration with self-service BI systems are areas that need improvement.

For how long have I used the solution?

I have been using UiPath for eight months.

What is our primary use case?

My primary use case is data scraping and entry for an insurance firm.

How has it helped my organization?

This solution has gives us shortened customer service time. It is easy to use and a lively community is always ready to help resolve an issue.

What is most valuable?

The most valuable features are PDF, Excel automation, and web scraping.

The Try-Catch feature is awesome.

What needs improvement?

The emailing and integration with self-service BI systems are areas that need improvement.

For how long have I used the solution?

I have been using UiPath for eight months.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PG
Robotics & Process Efficiency Manager at Ageas
User
A powerful and easy-to-use solution for fast process automation

What is our primary use case?

Our primary use is RPA in insurance.

How has it helped my organization?

This solution has given us the fast automation of processes.

What is most valuable?

The most valuable features of this solution are that it is powerful and easy to use.

What needs improvement?

The operations need to be improved.

For how long have I used the solution?

I have been using this solution for two years.

What is our primary use case?

Our primary use is RPA in insurance.

How has it helped my organization?

This solution has given us the fast automation of processes.

What is most valuable?

The most valuable features of this solution are that it is powerful and easy to use.

What needs improvement?

The operations need to be improved.

For how long have I used the solution?

I have been using this solution for two years.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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