UiPath Room for Improvement

Jeremy Gilliland
Chief Automation Officer at JOLT
Being a person who has held every RPA role from developer to analyst, architect, and executive, one feature I think it needs - from a documentation perspective - is the ability to easily extract variable details and data. They do have a Variables panel that you frequently interact with, but I constantly have situations where those need to be adjusted or I want to be able to present those to a business. Sometimes it's difficult to extract those, and if you're not tracking them while you build, you can quickly get into 200 to 300 variables in use, especially using the RE Framework where you're passing workflow arguments in and out. I would like to see something like that. In addition - and obviously UiPath is aware of this - we have to continue to improve the OCR capability. Computer Vision is excellent. I've used it on Azure. I've created PeopleSoft environments and worked through the Computer Vision feature. It works amazingly in a Citrix environment. But I speak with multiple organizations and a lot of them have the same problem of processing documentation from the mail room or from vendors, etc. That's a huge component. If we can get that embedded in UiPath, so we don't have to rely solely on OCR vendors like Captiva or ABBYY, that would be a huge step forward in being able to service all organizations. There could be improved logging and functionality. But if you truly understand the software, adding logging to what the bot is already doing is as simple as typing on the right line. It's incredibly easy and you can embed it. Even though what it currently logs is limited, it's easy enough to create logs or reporting without a lot of effort. Outside of that, it's really hard to come up with other recommendations. The software is solid. View full review »
Kaitlyn Kapp
Software Engineer at Security Benefit
I would like to see a biweekly scheduling option in Orchestrator. We've actually built into our automations a roundabout way to process every two weeks but it would be really nice to front end a biweekly schedule. Being in the financial services industry, we do have a lot of projects that run on weird schedules. We've kept some of our automations attended just because they're ad-hoc. They might need to re-run them. We don't want to have to wait for Orchestrator managers to kick those processes off. But, outside of that, there is no need for this one to be an attended robot. It's a perfect candidate for unattended automation, just the scheduling is the problem. View full review »
reviewer1214511
Automation Lead at a manufacturing company with 10,001+ employees
I would like to see more interconnectedness of everything, including making the APIs a little easier to use, and having bots be able to call other bots and get them to start things. Having all of this a little more seamless would be really helpful. I would like to see more seamless AI functionality built in to allow teams without data scientists or strong data people to be able to build and deploy simple models that will help enhance their bots further and let them do more. The technical support is a bit of a weak point for this solution, and ideally, they can improve turnaround time so that we don't have to figure things out ourselves as often. View full review »
Find out what your peers are saying about UiPath, Automation Anywhere, Blue Prism and others in Robotic Process Automation (RPA). Updated: November 2019.
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Vikram Modgil
Founder at Pi Square
In future releases of this solution, I would like to see more packaged solutions. We would like to see intelligence built into the core. Specifically, we would like to see the recognition of human to human conversations. That intelligence would be great because we have some very important use cases in that space that we are seeing. Our focus is moving closer to one hundred percent in that space, as all of our new work is related to conversations. UiPath should offer an on-demand cloud-type model where you can get bots for five minutes, ten minutes, an hour, or whatever duration you need. View full review »
reviewer1214532
Solution Architect Support Manager at a financial services firm with 5,001-10,000 employees
There are a lot of things that can be done to the product to make it better. The feature list that I develop between releases is often covered new releases of the product. That is good. But there are still a lot of enhancements that I would like to have within the Orchestrator and the queues. For example, how we manage the queues is an important thing. I would like to see the ability to have other ways to look for one transaction within the queue. If I am looking for a single transaction, it would be good to have a filter that you can use to specify a detail, like just looking for a reference name that starts with a particular letter — but not the entire reference, but wildcards. Those are the kind of things that can be enhanced and make a big difference. Maybe they are not on the roadmap for the company when it comes to upgrades at this point because those are tiny things within the tools. But even those tiny little things can make a lot of difference in the functionality of the tools. View full review »
Parvez Mohammad
RPA Architect at AXA Equitable
In the next release of the solution, I would like to see the ability to grant permission to users at the job level. Some jobs or processes may need to belong to only one person. Right now, I believe we don't have that feature in UiPath and we can't assign a job to a user. We can give permissions on a tenant level, or we can give permissions on the environment level, but not at the job or process level. I would like to see the ability in UiPath to be able to assign each job or each process to a particular user and give that user some specific access and privilege. For example, maybe they should only be able to run or stop a particular job or a particular process, but they can not do anything else. That makes a lot of sense because all users may not need to see all the processes in Orchestrator in one instance or have access to administrative features. The same goes for a tenant or even in an environment. If UiPath can make that happen at the user-level or process-level for a robot, that helps a lot to enable customized bots. View full review »
Thomas McEvoy
Lead Associate at Booz Allen Hamilton Holding
The Academy Live that I took was only a half a day course. There needs to be diverse set of courses for those introduced to RPA for the first time. There are different people who show up to this course: * The developer who is interested in automation and automating different facets of the tasks that they have, either at work or for their clients. * Business managers who want to know more about what RPA can do for my business or company. They want the operational and strategic level versus the tactical level of how do I get automation to do the thing I want it to do? The course was only a half a day, and although we were able to provide two automations and build two bots, it would be helpful if that was extended to include the RPA story and pitch. E.g., What's the story that we need to tell in order to get people to say, "How do I get into the pilot phase now." I would like to have the course do an introduction, "Welcome to the course. This is what RPA is. Now, let us build your first bot." The sales elements of why RPA should be there too: * What is the value proposition that RPA brings to the table. * Here is the expected ROI for a menial task, saving an hour a week equals this in the long term. Even if you can cut a 25 minute task out of somebody's daily routine, this is the benefit in the long term. That wasn't there as much. I wasn't really expecting it to be there, but in the long term, if there are a number of different types of training courses which are offered, people will have different breadths of understandings of RPA can really do, e.g., it needs a hardcore developing training and a capture manager. It needs to explain what sort of things a capture manager needs to know. Maybe not necessarily how to develop the architecture for it, but what does that even mean? For example, how easy is it for me to get Orchestrator onto a server? How do I become a reseller of the software? These are the capture manager responsibilities, and it would be helpful if they were explained. While this is probably more of a day two of a training rather than day one. I would like to see a UiPath user group to discuss issues. I am unaware of all the activities and features, and this would help. Right now, there is just the user's guide and UiPath GO! It would be great if this feedback went back to the UiPath development team. We should also be notified of new features through an alerting system on UiPath GO! View full review »
Shashi Singh
Director of Shared Services Automation at Virign Media Business
I'd rate the ease of use of automating our processes at three and a half out of five at this point in time. That is because we've been on a journey over the past year or so and it's not been smooth sailing. There have been issues. I'm not saying that UiPath's support hasn't been great. It has been, but there is still a lot of work to do. It's still a relatively new product in terms of the grander scene of the industry. There's still a lot of work to do there to make sure that the integrations with existing software providers as well as new ones and API connectivities are as they should be. Often, you'll find yourselves using the workarounds in order to address issues that they haven't quite solved yet. I know that's constantly being improved, but that is the journey that we've been on. One of the issues is with the acquisition of new types of software and new companies. It's important to introduce process documentation and make sure that it's not just making it look like UiPath products, but making it feel and act like one to us. They need to make sure it's embedded and the integration is seamless. They should just keep improving how easy it is to use. I think it's very good already, but there's always room for improvement. View full review »
Robyn Albert
Assistant VP of Robotics at Open Logix
We had some issues with instability for which we were never able to determine the root cause. View full review »
Ethan Brown
Sr Software Developer at a construction company with 5,001-10,000 employees
I've heard that one of the current focuses is towards usability and I think the current release definitely makes strides in that area. I would love to see more strides in that area. I think it's easy when I worked at one point for an internal RPA developer who was developing RPA software. I think it's a little easy to get blind to something that takes three clicks that maybe could take one but when you're working on the developer side you're not doing that but the users are doing that all day long. Anything that just kind of hotkeys or makes actual developers in UiPath more productive. If UiPath decided to pursue canned reporting we would definitely be interested in that. Right now the ElasticSearch stack is solid but we obviously have business users that have a little more struggle to describe what they want. So canned, out of the box reporting is always nice for day of one, to get them running. View full review »
Murali Kothapalli
Senior Analyst at Salt River Project
We don't like the attended bot experience, where it requires the user to be hands-off. We installed it on the user's machine, and the user should not touch the mouse or keyboard because the moment they do, it crashes. It takes over the machine and cannot work in the background. For this reason, it is difficult to work out scenarios that are purely attended. For example, we have a process that downloads two files and then does some massaging of the data. Now, the data needs to be looked at by the user. An email is sent and the files are deposited into a common folder, and the user will address the task when they have time. After the user manipulates some of the data or makes decisions, it can proceed to the next step. They drop the modified files into the common folder, but the bot doesn't react because there is no feature in Orchestrator to trigger based on the arrival of a new file. Instead, we have to put in a call to check periodically, whether it be five minutes, fifteen minutes or some other interval. This is something that we don't find desirable. Creating a trigger that is based on either the arrival of a file or the arrival of an email is a common scenario and it should be built into the platform so that I don't have to code for it every time. As it is now, there are only two ways to trigger a bot. Orchestrator does not have a good filtering mechanism to look for jobs, and the table view needs to be improved. From the UiPath side, one thing that irritates me is that you cannot find the downloads to upgrade to the new version. I'm a paid customer and I log in with my credentials, but I cannot download it. I need to create a ticket, tell them who I am, and I have to give them a long list of things that I don't remember. They will address the ticket maybe today or tomorrow, and then finally I get a response. When I use other tools like Microsoft and SAP, as a customer or subscriber of the tool, I just download the latest versions and install them on my servers. When I have a mandate to do work, I want to be able to do it. However, when I can't download the file and have to wait for a ticket to be answered, this wastes my time. The integration with Elasticsearch and Kibana is a struggle. They are not UiPath products, but they are recommended by UiPath. Some documentation is provided, but it is an Orchestrator installer package the just installs itself. I had to do a lot of experimentation on Windows machines because the configuration is different for Linux machines, and this gave me some trouble. There is a lot of information about this in the UiPath forums and I spent a lot of time on it. Right now, I have a set of configuration data that I put into an Excel file. The users can change the file and my app will run using the configuration variables. A problem occurs if the Excel file is not closed properly because there are locking issues. This is a pain because the bot crashes when opening a locked file. There is something in Orchestrator called Assets, but it is kind of limited. It only accepts text and a credential. It would be nice if it had a simple database table, say to be able to create a couple of columns that I want to set up for a bot-related task. Rather than a single piece of text, there is a whole table of information. My users will be able to edit it, based on the permission that I assign. Then the bot will look at it and work according to what is specified. This would be a great feature to have. I would like to see the Studio web-based so that we don't have to install it on everybody's desktop. View full review »
reviewer1214526
Robotic and Intelligent Automation Lead at a consultancy with 10,001+ employees
I would like to see more machine learning features and capabilities for more accurate OCR. View full review »
Rene Abel Christensen
RPA Process Consultant at Statens Administration
We have looked at it with Citrix, and there are problems with it. Some of the new features coming will address it. We have been looking at Attended Robots, which result in the inability to lock your screen. That is simply a no-go for ever using them in most government agencies, as IT security will prohibit us from using them. If UiPath wants Attended Robots to be used inside a government agency, it needs to be applicable on a virtual desktop. A lot of what is coming is what we are looking towards: Both on the skill set with computer vision, but especially also on the enhanced identity management and security. The ability to debug and lock at a less complex level for us to look at. View full review »
Ever Espinoza
Monitor Technology at Equifax Inc.
There are a few areas where the product can be improved for our use. Invoice processing, for us, is a major use case. I saw some examples in our research that mentioned machine learning models and how to implement that in the new, upcoming version. It seems that the machine learning would solve some of our current issues in processing. That is one feature that I would like to see and experiment with when it is released. I want to explore that to see not only what it can do, but how efficient it is and how it affects the performance of invoice processing models. The other feature we are interested in that is promised to be in the next release is the VDI (Virtual Desktop Infrastructure) desktop. Those two features, for us, are critical. But we also need them to be fast and efficient for us to be able to use it in practice. Otherwise, we are going to continue struggling with the solutions we already have. The solutions are kind of already there in UiPath, and I think they need to work hard on the performance of anything they release. This is especially true for those two solutions. For us to have a good business case for deploying them for use, we need them to be efficient. A feature that we tried to use that clearly has room for improvement is the UiPath Computer Vision component. We have tried to use that but it was not efficient enough for our planned applications. It was a little disappointing. It needs to be improved in performance and in the design of the machine learning models. It is pretty easy to use for people considering the technology. I just don't think it is quite to the point where it should be. View full review »
Automati62f1
Automation Engineer at a consultancy with 1,001-5,000 employees
A lot of the features that I had been asking for have actually been released. We were using an older version of UiPath and we were having issues with Computer Vision and the OCR engine with UiPath. But now that we see that there's a whole Computer Vision activity suite available, I'm excited to use that. I haven't gotten to get my hands on it yet. But in terms of additional features, I can't think of anything that I would request. I see that they have the AI functionality, as well as the Computer Vision. They have a lot available that I haven't even been able to get my hands on yet. I think once I get some more time to explore the tool and exhaust its capabilities I can look for additions from there. There is some room for improvement in the area of error handling. I had to create a custom approach to error handling. If there were some sort of activity or workflow that could be easily dropped in to help support that, it would be good. Error handling and logging, as well as process logging, would be a big help. View full review »
reviewer1214619
Senior Consultant at a financial services firm with 10,001+ employees
I find it difficult to set up the Orchestrator and it should be more user-friendly for non-technical people. I understand how we create packages and push them, but I find the maintenance hard to follow. As it is now, I have to contact our IT department, which takes two to three days. In the meantime, we just have to wait. View full review »
Tyler Williams
Tax Systems Manager at QuikTrip
Once we've taken the data that the robot has done something with, we want to send it over to a human a lot of times. However, they need it formatted in a fashion that makes it a little more readable. It would be nice to have some activities without the developer having to do a lot of effort to make the spreadsheet look prettier. Instead, we should receive a list every time transactions are performed, and it would be nice if we wouldn't have to format it every time the robot sent us a spreadsheet. View full review »
Nathan Boeke
Principal Robotic Configuration Specialist at Allianz life
In the next release of the solution, my biggest hope would be getting more accessibility to test data processing information. I was told that this feature was coming already. Being able to see what my variables and my arguments look like when things are being passed and making the processes very clear to my customers when we are doing test cases for UAT (User Acceptance Testing). That would be invaluable. It would help the customer to see and understand the data flow more easily without having to go through training or being very tech-savvy. I think Studio has a little more room for improvement and could use a few more features. They just announced Studio X and Studio 2 which actually addressed many of the issues I hope to see resolved, but that is assuming that they come through in development and do what they say they are going to do. View full review »
reviewer1214598
RPA Manager at a government with 10,001+ employees
As far as additional features, there doesn't seem to be anything outstanding that I can think of right now. Maybe some off-the-shelf "How To" features could be installed with Studio so that you can search for how to do something and pull it up directly in the Academy or on-screen without leaving the product. There could be room for improvement in the ticketing feature. It's kind of hard to find that feature sometimes. View full review »
reviewer1214604
Product Manager at a financial services firm with 201-500 employees
One additional feature that I would like to see included in the next release of this solution — and actually looking forward to — is more development in the reporting. The Insight piece that was announced was very good to hear about. We are excited about that and looking forward to it just so we do not have to develop our own reporting infrastructure. Instead, we can leverage UiPath's Insight platform to do reporting, deliver reports, measure production errors, and further simplify how we gather and assess information. As far as room for improvement, I would say that is my biggest missing piece. View full review »
reviewer1214562
Automation Delivery Lead at a pharma/biotech company with 10,001+ employees
I would like to see some use cases and additional information on the process mining and the OCR features that are being released. There are other products that offer OCR features, and at this point, it is hard for me to determine the benefit of using UiPath for OCR rather than integrating it with another solution. This is not just from a business perspective, but from a development perspective as well. For example, I would like to see how you can connect UiPath to all of the applications to collect the logs and the data. Then, how we can put that information together. If there is a thirty-minute delay then how do you identify whether it was because the person went to lunch, or rather that they were working and thinking. View full review »
Terry Yoo
Sr Finance BI Manager at Vulcan
I would like a better ability to connect and integrate with other software systems. An example would be integration with data and business intelligence tools. I don't think they have a native connector yet. So, just something that a user can connect, and have RPA in the middle, would be helpful. I would also like to see an easier UI for the user. It may have already been taken care of with Studio X, but I think if they keep improving that, it's going to get a lot of people interested because users are attracted to it. View full review »
Jack McBride
CEO at OnQ
On the development side, more documentation on how to structure the setup for different environments would be helpful. Our biggest struggle had to do with questions like: * Do I need to have fifty monitors to run fifty different bots? * Do I need to have fifty separate computers around fifty different processes at the same time? There was no really good documentation to teach us how to do that, so there was a bunch of trial and error involved in figuring it out. We know that we didn't want on-premises computers, but we didn't have any documentation to explain how to set them up in the cloud. We went through several different iterations before we finally got that right. Ultimately, it took us about three months before we decided on the structure that we wanted, so better documentation on infrastructure would be very helpful. View full review »
reviewer1214556
Sr Manager Operational Support at a comms service provider with 10,001+ employees
We now have a functionality that is being released for web forms. It's more for attended. I would like to have these web forms exposed in Orchestrator to be able to trigger a bot externally. I know we have partners that provide similar functionality. I would like to have that same functionality where you could deploy a form, but instead of having it pop up on somebody's desktop, they could go through a URL through Orchestrator and trigger the bots via a web interface. This is instead of having to be tied down to an attended bot. For some of the Insights stuff, we have found that you have to be flexible on measuring your ROI. You have to be able to customize some of that because it's not as cut and dry as you think it is. I would look for the audits on the back-end. Performance-wise, make sure that it is still performing. View full review »
Chakradhar Sriperumbudur
Sr Vice President at a tech services company
With every product that we have, there are still improvements needed in some areas. There are certain areas that we need to see improvements: performance, efficiency, and complex environment. We need to work with the product manager on these, and say, "Now that everything has met the industry standards, there's a way to go." We need to be able to span across a bigger complex network. Right now, the decision-making is based on a five step rule. It would like to see this increased, so we can take on bigger productions and work more efficiently. Also, the performance has to be improved in some areas. View full review »
Russell Barrett
Robotic Sales Specialist at T-Impact
We've had some serious issues with clients that are running in Citrix environments, and we've got a couple clients that have moved away from other competitors to UiPath and to us because they just cannot do that screen scraping technology. Yeah, we're finding a lot of it in a Citrix environment, and a Citrix environment, on an Azure cloud, on a virtual machine. So there's various steps, and UiPath's the only one we've found at the moment that will actually enable us to deliver that. I think the AI question is being raised everywhere, and there certainly needs to be a lot more intelligence involved in that. The ability for the robots to start thinking for themselves is coming out in the later versions. There are very few limitations at the moment, because we tend to pick relatively mundane, tedious, repetitive tasks, and it's all about number crunching. Really, RPA globally is all about number crunching. But in the next six to 12 months, there'll be more intelligence added, and there'll be more stuff going on that brings it closer to the AI environment that everyone's spouting about at the moment. View full review »
Nancy Huff
Lead Process Analyst at ACT
We do deal somewhat with Citrix. It depends on the client and how the bot has to be set up. We have some clients who do run through Citrix, then we have some who use a VPN tunnel to get in. So, we have it on both. The implementations or integrations through Citrix are really good. The only problem that we are coming across is just maintenance. If the Citrix platform gets updated and we're not notified, it breaks. So, we have to reconfigure our bot to the new updates. Unfortunately, that's just the name of the game, and that would be true if we were pulling them manually versus a bot. We would still run into that with the Citrix platforms. View full review »
Ruairi Adam
Head of Innovation and Technology at a tech services company
The new release broke everything, so I'd like to see that not happen next time. All of our automations broke. It happened to one of our centers of excellence. They just upgraded, pressed next, next, next, and probably didn't really go for the due diligence that we put in place, which is to do a controlled release. I'd also like to see more machine-learning functionality. I'm really excited to see what's actually on the agenda. There's some really strong stuff about machine-learning being adopted. Unstructured data, robotics being able to read unstructured data, is really one of the strong cases for us. That's likely where we'll be going. View full review »
Director92ca
Director at a consultancy with 1,001-5,000 employees
The product has met expectations in terms of ease of use. There is a lot of stuff going on underneath. In the Studio view, there is a right-hand side where there is a lot of configurable components of activities which are built. Some of those are exposed, and some are not. From a stability standpoint, it would be interesting if more of that was power user available. Some of the documentation that UiPath has around the technical specifications, from a security perspective, are very factual and comprehensive, but they don't have an audience, like CIOs who need to approve this solution. Therefore, the documentation is one area where I might smooth the process out a bit, since the audience is different from the way the documentation is written as technical specifications. In a Citrix environment, you can't directly connect to a lot of the applications that you can on a desktop environment, or in a server environment, where it is not a virtual machine and going through a pipe. However, that's just a technical restriction. I would like it if UiPath could watch someone do a process, then builds the bot, but not in a recorder fashion. I want it to watch someone during their day and observe the processes that they do, then provide an informed assessment of what parts of that could be automated. This is because some people do stuff that they don't even realize could be automated, like an interpretation of people's tasks. Technically, that would be hard to do, but it would make a killer application. This make it a product to install on every single person's computer at a desktop level, or every environment, wherever the process is taking place. There is some learning curve to using even the initial capabilities. While there are a lot of great tools to help you get up to speed and learn how to do it, I almost think there are two types of tracks which are only being addressed by a single product: * People who are technical and know the stuff which going on behind the scenes. When they use it, they want to have more access and more ways that they can tweak it. * People who have no coding experience, or low coding experience. In this case, it's great, but slightly limited, in terms of the activities which are pre-built and those are very extensive. It would be nice to have a medium between the two or power user concepts, where you can open up all of the back-end. I do know you can do this in UiPath to access the code and take advantage of APIs, when you get into some of the really complex implementations beyond just send an emails and copying and pasting data from one thing to the other, which takes up a lot of people's time. There are additional things behind the scenes that would be great to have access to with UiPath. View full review »
Richard Denton
Director at RPA Box
They should expand on workflow type items and take another step up from the long-running workflows to offer more visibility of business processes within Orchestrator. The solution needs a better integration team, different versions of Orchestrator, and to make it easier to identify problems with versions, as well as to be able to fix those kinds of problems. It's hard if you don't keep up to date all the time as well, for example, to go from 2018 to 2019 versions. It's quite a big jump considering activities and things like that. View full review »
reviewer1214553
Sr Digital Transformation Consultant at a tech services company with 501-1,000 employees
When you are tech savvy and been trained, it is a four out of five for ease of use. Having that automation recording feature operate better and capture more of the automation that you're trying to build would make it a five. With the new products that were announced, UiPath closed a few of the gaps. I can see how they could expand the products into other areas. There is potential there for some workflow capability. I know this would be going beyond RPA at that point, but having one platform that does a lot of things would be nice. Because as it stands, when you need to do a workflow or approval process, you need to send this out somewhere else. There are things the bot can do, but I can see some of that functionality already showing up though with the tasks and apps. However, I would like to see more. That would be good. Moving bots to the cloud would be the next good step. The new product has Orchestrator in the cloud. I think moving to bots to the cloud could also be next along with having Studio in the cloud where you can do everything in the cloud: Deploy and run your bots from the cloud. View full review »
Lisa Bruecher
Manager at Vindelici Advisors GmbH
On a scale of one to five (where five is beneficial), I would rate the UiPath Academy as a four. There is some stuff that they could do better. I sampled the advanced, which is really difficult because it's just PDF. I had to use some YouTube videos to understand the framework that you need to pass for developer. They could do more videos on that. They have three parts. The first is the foundation, and they are a lot of videos. The third part of it (advanced), there are no videos except one. That's only those PDF files, which you have to look and read through. I was like, "Okay, I probably can't do it." Then, I fell upon some community YouTube videos from other developers who just demonstrated it. This would be great if UiPath offered that, because I found out later that the developers made mistakes in their videos. In the foundation, they get into much detail in the beginning. You're overloaded with information. You have to go through videos like three times to get it correctly. They could remove some stuff out of there. Those quizzes are really frustrating too. They are too detailed. If you sat with Uipath, you think it's really easy. However, it's not so much, if you get into those details. Studio is a bit overwhelming in the beginning. They could get add some details, but not so many, into the foundation training. I've seen StudioX and loved the colors. Please get the colors into Studio. I loved the flow and that you got all these activities and colors too. It was so much easier. It was visually easier to understand where to click. It was really user-friendly. I would rate the ease of use of the platform for automating our company’s processes as a four out of five (with five being very easy). I would rate it as a four because it didn't work in the beginning to get my bots active. I had to get into a lot of videos to get them running. I didn't understand how it needed to be designed or coded. The Orchestrator training was much better, but I still somehow missed some details which I needed. However, it's not just do it, then it's done. You need some time to get into it. Though, it's much easier than Studio. The integration with Outlook is not that good yet. View full review »
Felicia Schmid
Senior Consultant at Vindelici
It's really hard for me to get all the machine learning and AI parts. I think maybe that's going to get a little bit easier for me to understand how to really use it in the company. I don't really know what to do with it at the moment. I think that is something that could be improved. I tested the live sessions and we saw some parts of StudioX. There were some things that were so easy there. I think it would be good if they would put it also in Studio, for example. The carts they have are in color. We try to get people in the company, even if they're not technical, to implement the bots or processes by themselves. I think some parts they changed in StudioX could be really helpful in Studio skills. View full review »
BryanGraham
AI Chief Technologist at BRMi
It takes a bit of thought to find the right thing that fits into RPA at this point. However, with the things that we are branching into with natural language processing and imaging things, there will be more possibilities and opportunities. UiPath should continue to grow and integrate with things that we can interact with, particularly with other enterprise solutions out there. They should continue to have out-of-the-box things that we can just take and work with. View full review »
Vaibhav Bakre
Managing Director at a tech services company with 10,001+ employees
One of the things that many of our clients ask us about is security. Some of them are really struggling with how to do multi-factor authentication. A robust and solid approach for dealing with multi-factor authentication would be one of the things we would like to see. Also, some of the IAM tools have features that have somewhat segregated duties. For our clients, this is a big challenge in terms of how they do SoD. If there were some features related to SoD that were added to the tool, that would be really great. View full review »
FlorentSalendres
Senior Consultant at a consultancy with 201-500 employees
I met a lot of customers that didn't have big business processes. Some of our customers are rather small. They have fragmented processes, and they need to automate some tasks. Sometimes they are not big enough to justify the investment of the infrastructure and everything around it. Attended automation will allow them to target smaller opportunities. This is something which is very appreciated by the customer, to do something small, to grow incrementally. Then you can scale. Attended automation is definitely something that the customer wanted. I think UiPath understood that. Attended automation was possible before but was reduced and not focused on. If you look, even on the academy content of UiPath, there is not much attended content. If you look on the Advanced Training, the Advanced Training is about having back office robots, I really looking forward to seeing enterprise grade attended content. I think this will be really something interesting. The feature was existing, but I think now it will explode. View full review »
Margaret Abt
Web Developer at USDA
I feel like it's pretty good as it is. One thing I would change is when you're nesting certain workflows, it can get a little complicated as you start getting deeper. For example, if you have multiple blocks that need to live inside each other, and you're using a library to drag stuff or just insert it, it can be very challenging from a visual level to see what level it's in or how deeply nested it is. It's hard to roll it up into a parent level display. So, that's a little confusing sometimes. I guess, if there's any way to improve that, I think that would be helpful. I think UiPath uses VBScript. If there were some kind of library of common things that developers could use, that would be helpful, but it's not a big deal. You can just Google that stuff. Making something like that accessible would be nice, but I don't think it's crucial. View full review »
Jeremy Rank
Application Support Engineer at Centene Corporation
In the next release of the solution, I'd like to see process mining to analyze business processes through event logs. It would help the end-users determine what processes need to or can be automated. As for areas of the solution that have room for improvement, the usability for the end-users could improve so that they will be better able to program on their own. Coupled with process mining capabilities, that could remove the need to involve programmers or IT in the automation of simple tasks. The cloud platform could be improved so we would be able to deploy through that with sufficient security. View full review »
Dhaval Shrimankar
Manager at Capgemini
I was providing feedback to one of the UiPath guys here at the UiPath 2019 conference. It relates to Studio, that it only works on Windows. It doesn't work on other platforms. I'm a techie by background. I don't hate Windows but I don't love it. It comes with the limitation that it is completely dependent on Windows. I would have loved if it were available on Mac or Linux or Unix. If it were a little bit more operating system agnostic, that would be great. I'm pretty sure they could be working on that. I used the UiPath RPA Academy. I definitely had issues with it. The quizzes were outdated. Some of the responses that are being rated aren't accurate. I've griped on the community forums as well with a few UiPath folks. That was about five to six months ago. I don't know if they have enhanced it or made any changes since. If it's still in the same state, there is plenty of room for improvement. View full review »
reviewer1214547
Sr Consultant at a marketing services firm with 1-10 employees
I would like to have a guidebook of examples that help me to determine the feasibility of specific use cases, based on the tools and the features that are out there. View full review »
Philip Holt
VP Finance Continuous Improvement at a tech services company with 1,001-5,000 employees
I think it's a little bit early to say at the moment, I think UiPath are ahead of us in our thinking at the moment, maybe in a year's time we might have areas where we see gaps but at the moment, everything we need I think is there, out of the box. View full review »
Bard Strom
Chief Digital Officer at Cutters As
We use UiPath only in virtual environments. If it came out of the box like a software as a service, it would be a whole lot better, especially in our case. All our internal systems are cloud-based systems, so we have no dependencies or legacies in terms of installed software in any way. We could be completely in the cloud all the way through. I would like to see direct integration with the Google BigQuery platform. I would also like an Orchestrator self-service desk. View full review »
Aaron Falk
Process System Administrator at Rich products
The biggest problem that we have when working with this solution is the selectors. If there was a little more flexibility with the selectors, and they were a little bit more adaptive, I think it would be helpful. View full review »
Brian Schall
Project Manager at MidAmerican Energy Holdings Company
I really liked the insights dashboard. I guess that there is an additional fee for that. Being able to see your return on investment in real-time is definitely beneficial. We spend a lot of time manually calculating how many hours we saved and that would make it a lot easier. The improvement I want is already there. I have to look into implementing it. The area of the solution that has room for improvement is the stability of the bots. It just seems like we have spent a lot of time trying to fix bots that are down and whether that is our coding or the product. I think there must be a better way to diagnose the issues and avoid them. View full review »
MichaelPeters
Senior RPA and AI at Bertelsmann
They have added a lot of new features over the past months, and things are a little more complicated. In the interface, sometimes you just have the screen full of windows and figuring out what goes where can be a bit tricky. We would like to see improvements in Studio such as syntax highlighting and documentation functionality for audit purposes. That would be great. View full review »
AccountOe4fd
Account Ops Senior Coordinator at a manufacturing company with 1,001-5,000 employees
There are a lot of solutions in UiPath where we have to know some programming languages. I'd like to cut some of that out, with features that perform those tasks without having to know programming languages. I work a lot with my team members who don't really know programming that well, and I have to walk them through how to do different coding things to effectively develop their RPA. View full review »
reviewer1214670
IT Manager at a mining and metals company with 10,001+ employees
The Insight product coming out in the next release looks interesting as a management tool, but I haven't dug into it enough to fully appreciate it. Obviously, the Studio can always be improved. Even though you can drag-and-drop, it's still cumbersome unless you are a programmer. I think the Studio X is going to help tremendously for the citizen developers. I think that is going to be a big benefit in simplifying the interface. View full review »
Jon Andersen
Senior Manager AI at Telenor
We tried utilizing the virtual environment, but we had some issues in that area. It's one of the areas that we haven't revisited over the last half year because our volume is that high for us. Thus, it is one of those things that we have sort of left on the side for now, but I do hear there is some great stuff coming with it. View full review »
Richard Autry
Consultant RPA Developer at a tech company with 10,001+ employees
I would like to see some sort of better implementation of the Python modules. Right now, any error code that Python throws up turns into a generic error that is difficult to track down. I would want to see some sort of integration that at least lets me debug the issue. Its pretty difficult to do source control through the typical Git functions because of the nature of the UiPath and the visual element. Some sort of method to bring source control home for us would be very helpful. A way to systematically track which actions or activities were added and subtracted from a given process before adding to a repository would be very helpful to us right now. Our team of developers is growing, so control has become somewhat of an issue for us. View full review »
Directora76e
Director of Business Systems at a financial services firm with 501-1,000 employees
It's easy to use but I think it will be a lot easier as it continues to develop. Right now, we do need some development capabilities, to understand certain computer languages, to put in the bots. They're on the right roadmap to make this even easier to engage so that anyone, even people without programming language experience, will be able to use it. I would like them to continue to build and make Studio easier to use for non-technical people. View full review »
Prathibha Nawabpet
RPA Developer at Lsc communication
When we deploy code into Orchestrator, sometimes there are macro activities that worked in Studio but do not work correctly in production. For example, I have implemented a Text Reading Activity that worked fine in Studio, but after deploying the code into Orchestrator it does not read the text exactly. I was able to create a workaround by using a split function in the code. It was reading the text fine because the data is being read using split functions, but this is something that I would like to see fixed. I would like to see more AI and natural language processing. Having chatbots available would be a helpful inclusion in a future release of this solution. View full review »
Manisha Katram
Developer at Octo Consulting Group
Active Roles works with policies and access templates, as well as workflows, which are really powerful. While it comes with a lot of example policies and access templates, there are zero built-in workflows. I would personally love for it to come with 10 to 20 sample workflows that achieve a certain task but are not enabled by default. In that case, I would be able to just look at those to see how it's done. I could clone them, copy them, and modify them to how I want them. Then I would be good to go, rather than having to reinvent things from scratch. View full review »
Storm Pracht
RPA Developer at Security benefit
Even though there are things I'd like to see, I also know that most or all of them are already being announced for new releases. As a developer, I would probably say the most important thing I would like to see is that the IDE (Integrated Development Environment) a little bit more fleshed out. It could use more debugging capabilities, for example. But again, we've been seeing that they're adding stuff like that. It will be getting in there and playing with it when it is released to make sure that it has got all the stuff I want and I might be able to be more specific after that as to what still needs to be added. View full review »
reviewer1214601
IT Manager at a mining and metals company with 10,001+ employees
We would like to see Studio made a little easier so that our non-technical customers can also implement the bots. For example, some of the features from the upcoming Studio X should be put into the original Studio, as well. I have trouble understanding the machine learning and AI components, so I would like it to be easier to understand how and what to do with them. View full review »
Ramesh Menon
Co-Founder at Cevitr
I think from a feature functionality point of view, it's an evolving product. There will be more features added. Every product is going up. I think from a UiPath perspective, it is evolving as we speak. But I think where it could really improve is being able to create a development platform that is easier to use. Today, as an end user, if I have X number of developers, each of them have to have a studio environment to be able to use. Typically, that's not a license model. But if that is more easily accessible to the development teams. Without constraints, it would be easier for us to use this platform more widely among our customers. So, I think, from a licensing point of view, studio environment should be more easily accessible. But other than that, from a feature functionality point of view, I think it's pretty comprehensive. View full review »
Edward Burrows
Robotic Process Automation Program Manager at U.S. General Services Administration
We used UiPath Academy RPA training to train 14 people. It was good. I think UiPath needs to do a better job of setting expectations and defining the skill level required. That wasn't very clear to us. We couldn't get a good answer. Therefore, it was trial and error. We were told that people just have to be motivated, but learned that that is not enough. The trainees need to have some demonstrated technical ability. We found that some people dropped out because it was too difficult for them. Other people picked it up very well because they had somewhat of a technical background. That would be my message for UiPath, to give better guidance on qualifications in the background needed for training. One does not need IT coding to learn this, but something within business operations that's somewhat technical. For example, writing Microsoft Excel macros, writing business objects reports, and SQL queries. People who can do those things, they can use UiPath. I'd like to see the ability to operate in a non-persistent environment. Other than that, I'd like to see more intelligence being built in. We aren't using any intelligence yet, but we'd like to. View full review »
Peter Nielson
RPA Developer at EWII
I've seen the roadmap. It looks like some of my wishes are in there, such as the debugging of the last X amount of savings before the robot fails. I would also like more script access to the flow of activity, so we can try to see a text version of what we have in the user interface. View full review »
Develope936a
Developer at a financial services firm with 5,001-10,000 employees
It was more difficult to use than we originally thought it was going to be. It's not as simple as drag and drop. You really have to have a background in IT development type of work. I suppose you could make simple automations but we definitely found it to be more complex, especially the supporting infrastructure beneath it. I think where the improvement needs to occur is within the federal government to put out the policy that it has been determined to be a safe product that can be put on any DoD network. That would be huge, but right now that decision isn't out there and every agency has to go out and make its own determination. Some CIOs are more risk-averse than others. That would be one thing, but obviously, UiPath doesn't have a way to influence that. View full review »
reviewer1212582
Associate Director at a government with 10,001+ employees
I would like to see more options in terms of configuration. More information should be made available on the AI Fabric features, and how it can be used as part of a larger ecosystem. Unattended robots could be cheaper. View full review »
Staretgyddf0
Strategy and Analytics Consultant at a financial services firm with 10,001+ employees
* Navigating the directory of objects needs improvement. I would like a better way of finding the command which allows you do the thing that you're trying to do. This would help. For example, there was this one command that I was wrongly using for months. Then, someone told me, "You can do that by just using this one command instead of three jerry-rigged together." Therefore, I would like to be able to put in keywords that would allow me to figure out what command will allow me to do the task that I am trying to do. * The testing could be a bit easier. There are error handling steps in the platform tool, but it's not super robust. It's very user friendly from a development perspective. However, from a testing perspective, it is unclear what I am looking at. Maybe, they could add more commenting. View full review »
reviewer1214544
Application Developer at a wholesaler/distributor with 5,001-10,000 employees
I would like to see support for native C# capability. I have a .NET background, so it's easier for me to write in that language. View full review »
reviewer1214667
Consultant at a financial services firm with 501-1,000 employees
More Excel activities should be included. We do have basic Excel activities, but we don't have ones to do things like add colors or formulas. For these types of operations, we always use custom objects and have to write custom code or pay for them. View full review »
Karil Quintana
RPA Develepor at Equinix, Inc.
In the next release of this solution, I would like to see better scheduling options. Because of the schedule limitations, you can only schedule one process at a time. There are situations where I might want to build five processes that need to work together. As I can only schedule one at a time, it isn't currently possible. View full review »
Nihal Khalifa
Operations Support Sr Manager at Etisalat UAE
The Form Builder for back-end robots needs to be a web portal instead of a full desktop application. View full review »
Jeff Martin
AVP Customer Experience at Encova Ins
Everyone has used the UiPath Academy training. I would rate it around a three or four out of five. While it's simple and you get a decent understanding of what's there, you still have to dedicate on an awful lot of time doing the automations to become proficient at them. While it looks like it is being addressed, getting the unattended robots to every person's machine in the company and executing on their machines needs improvement. View full review »
Sandeep Alexander Goni
Chief Technology Officer at a consultancy with 11-50 employees
The Citrix automation - the way that it's fragile right now - if that could be made stronger and more stable, that would be icing on the cake for UiPath. View full review »
Maria Evert Riveros
RPA Developer at University of Copenhagen
I would like UiPath to have a build-in method which informs the robot's process owner how it has managed its transactions and performed through the night. If the robot had a process that was set up for a 100 transactions, and two of these transactions had an application error, four had a business error, and the rest were fine, I would like a straight up method for the business owner to login somewhere and see what the robot managed to do and not do. There should be a method for accessing and logging into Orchestrator and see the logs for only one process, and this log should be presented in a way that makes sense for non-technical people. View full review »
Zachary Rubenfeld
RPA Developer at Guidehouse
My only complaint is that I hate VB.NET. If I had to pick a language, it would not be VB.NET. That whole .NET framework is just overly complicated. But I can understand why it's necessary for the use case of RPA. View full review »
reviewer1214628
Head of Automation at a retailer with 1,001-5,000 employees
I would like to see more support for the cloud in Australia. A tool that better identifies the processes, watches the computer and works it out for me, would be an improvement. View full review »
reviewer1214625
RPA Developer at a tech services company with 1,001-5,000 employees
I would like to see more features included in the AI Fabric. This is the biggest thing that I am looking forward to. View full review »
Victor Sirianni
Business Intelligence & Automation Manager at a manufacturing company with 1,001-5,000 employees
We have been patching together a number of different solutions to try and create a more holistic automation solution. The newly announced features such as Long Processes, AI Fabric, and improved attended dashboard will go a long way in solving those needs. View full review »
Larry Hinds
Systems Administrator at Allied Solutions
One of the things we're struggling with it how to project how many robots we need to do these processes, so better documentation or assistance in this regard would be useful. View full review »
reviewer1214664
Chief Health Informatics Officer at a government with 10,001+ employees
Areas of this solution that have room for improvement are a couple of activities that have issues. We would like to incorporate machine learning so that we can do some of the quality checks that we do automatically instead of relying 100% on manual quality review by humans. Additional features that we would like to see included in the next release are those they seem to already have planned. I am very intrigued by the AI capabilities that we saw in demonstrations. Having that capability would be absolutely fantastic. View full review »
reviewer1214592
Solution Architect at a engineering company with 10,001+ employees
Orchestrator needs to have better integration to include business users. View full review »
Jaideep Gangui
Co-Founder and Oracle Fusion Middleware Architect at Fusion Applied
UiPath could use more OCR use cases to help with those features. I would like to see higher end AI type features natively in UiPath. Some native integration over time would help. View full review »
Camilo Gutierrez
RPA Leader and Business Analyst at Ecopetrol
In the next release, they need enterprise connect. That's something we were wondering about. The solution could maybe use more artificial intelligence components or stuff we can start to use in the AI field. It could use an easy integration with SAP. Most of the processes of our company are in SAP. Sometimes it's kind of tricky to automate it. View full review »
Patrick Graf Von Hardenberg
Senior IT Project Manager at Otto group
In future releases, we would like to see more drag-and-drop, and more out of the box AI. View full review »
Conrad Tyson
Data Analyst at BAE Systems
It could be a little more aesthetically pleasing. I would like it easier to find things. How it works now: * You look up all the different built-in functions that they have. Most are pretty straightforward. It is click in an open access web browser. * If you don't know the name of what you are looking for, but if you want to be able to do something, then you have to scroll down the page and click it, if it's found. I would like a better way to find the little things that aren't simply named. View full review »
Daniel Hartzler
Digital Workforce Analyst at a energy/utilities company with 10,001+ employees
VM was on the service for high density. It is finicky at times. The latest release is a lot more stable. However, I've had a two week production outage where DLLs weren't registered and someone from Vegas had to login for eight hours onto the fraud service to work it out. Even though they uninstalled and re-installed it, all the different apps still wasn't working. So, I have lost a bit of faith in it to be honest. I would like to have cloud stuff back in Australia and hosted there. I want everything in SaaS, bots included. While it has eliminated human errors, it has created other errors. I would like something that better identifies the processes. If it could watch the computer, then work it out for me, that would be good. View full review »
reviewer1214574
Senior Manager at a financial services firm with 10,001+ employees
I think in the Studio, as in building automations, it takes a lot of clicks and there's a lot of options and I think sometimes there's just too much. It should be more simplified on the user interface. View full review »
Saif Ul Islam Khan
Sr Managing Consultant at Abacus Consulting
You can't write small snippets of code. If you want to do a single code snippet, this is not available by default. For example, if I want to do some date conversions, and that date conversion requires different variables to be available in the context, but they are not there. A small snippet of code change should be available out-of-the-box. This will help me in the long run. I can create activity out of it. Support for a little bit of in-line script should be there. View full review »
reviewer1233840
Business Process Improvement Director at a tech services company with 5,001-10,000 employees
If I were to talk about the improvements, I think that reducing the cost would be the first thing on my list. The dashboards for statistics would be great if they were more complete and more easy to integrate. If I could also see all the statistics on a mobile phone with a special mobile application and manage all the bots, this would be helpful. I think that they must continue to integrate more digital intelligence tools in order to increase the capabilities the product provides for the users of their solutions. I know that they provide some of these tools, but they must continue researching and improving them. View full review »
ManagerT65ee
Manager of Technology Service Automation at a logistics company with 1,001-5,000 employees
Managing the infrastructure UiPath is running on is a lot harder than it seems. In the app development world, there's things called Docker containers that sort of help you containerize what your thing is running on, then it is in code. If we could get that, it would go a long way. Otherwise, I will have trouble scaling, because every time I scale, it's another manual setup of the infrastructure. I could automate that too, but the right solution is to have this working in containers, not a bot running around getting rid of pop-ups, and installing and uninstalling Chrome. Working at an enterprise is harder, because we have security concerns, infrastructure, and governance. So, how do you create these virtual users? Because now someone has to own the credentials, but that's an anonymous user who has access to the credentials, and they have access to systems. All of this stuff is hard. View full review »
reviewer1214580
RPA Operations Lead at a energy/utilities company with 11-50 employees
I would like to see more of the AI Fabric domain feature. View full review »
Wayne Ahrens
Engineer at a construction company with 5,001-10,000 employees
I'm not exactly sure what I want to see enhanced yet. I know that we do a lot of small processes. Depending on how good Studio X is and how easy that is to build and manage we could potentially do a lot of small little things inside of various design tools like Excel, Word, and Outlook and to be able to kick out the workflows from that. We like to do a lot of the design side locally for Excel, whether that be in a BBA or an add-in type environment. Being able to manage and deploy or build those will be helpful. Maybe we won't call them bots, maybe we call them processes that are centrally managed. In addition to the Microsoft stack, we use many other vendors like AutoCAD, Bentley MicroStation, Revit Inventor, BIM 360 and Autodesk Forge. To us, the CAD world is where we can see a lot of time savings and benefit ROI on a solution. That would be our next horizon. I think this solution has room for improvement in the area of ease-of-use. It does require a little bit of coding background to be able to get in and really build out the solution. After I get in and look at Studio X a little more, I may change my opinion on that. View full review »
Manoj Choudhary
Tech Lead in RPA Offerings at Perspecta
I have found there to be setup issues with Chrome. Right now, I am using IE. I am looking for more batching processing because of the ODI framework. While they have a process where they log everything into Orchestrator, then they process it. However, when I have 50,000 to 100,000 records being batch loaded and processed one-by-one Orchestrator, I am apprehensive about it. View full review »
GunjanSharma
RPA Lead at Slalom Consulting
I talked to the product team. They are very passionate about this. In my opinion, all the different components that they have now released should be integrated under a single umbrella, available through a single landing page. That way, everything integrates with each other and they are able to communicate data back and forth. To me, that would be the ultimate solution. I get it. There is a roadmap and it's a journey. Still, I would like to get to a place where everything integrates with each other. Now that we have all these different means that can help us enable a customer in their journey, making sure that they're integrated would truly add value. That removes the overhead of combining data from all these different sources. View full review »
Suresh Babu
CRO at Imaginea Technologies
We have seen a lot of benefits on the backend, but then the algorithm is constrained, which can't transform because of the older technology. Sometimes in their partner communication, they aren't consistent. This maybe is related to the fact they are growing as a company. View full review »
Jesper Kristensen
Business Analyst at Region Syddanmark
There is a very steep learning curve for business users. From everything that I have seen, we still have stuff that we need to figure out on the inside: * How to spin up servers. * How to get compliant. * How to create A/B uses for the robots. It would help to have some guidelines, which I haven't found yet. It seems like UiPath is trying to keep out of the guidance part, because they want to leave it open for us to interpret how to use the tool. I don't even know all the features available yet. I would love to see the roadmap. I love that going forward UiPath is simplifying the roadmap, trying to make it available for development within the business, not only IT. View full review »
Wayne Bockhorn
Senior Systems Analyst at a pharma/biotech company with 10,001+ employees
The licensing process is complicated and needs to be improved. View full review »
Manager1675
Manager at a financial services firm with 10,001+ employees
I would like to see more integration with solutions, like SAP, especially because the biggest companies have a lot of SAP implementations going on. If they would have more packages to support native SAP activities or perform connectivity to some of those SAP clients in transaction codes, it would be awesome. View full review »
Shaguna Virmani
Manager Applications Development at Mercury General Corporation
We sometimes struggle trying to figure out what kind of a bot we need to use for what kind of work, and it would be nice to have more clarity on this. View full review »
reviewer1214649
Consultant at a consultancy with 201-500 employees
I would like to have cloud in the next release. It's one of those things that allows customers to be able to have an easier access point. There are still areas for improvement for some of the drag and drop features and moving more to a bit of a lower code perspective. View full review »
Kenneth Suen
Strategy and Analytics Consultant at Deloitte
To exceed the expectations, it needs to be easy to debug, not only easy to craft. You need to be able to make it truly do what you want it to do. As a user, you have an idea of what you want it to do. However, when you hit run, it doesn't always do it, then you have to figure out why. That ends up being the majority of your development time. UiPath does pose a bit of a challenge in terms of easy to understand errors, where it's getting stuck, or what was the logic behind the process that we were trying to do from a UiPath standpoint. Making improvements to these would help out a more in terms of being able to make it more user-friendly. Looking to go from structured to unstructured data, then UiPath needs to be able to handle understanding natural language and scanning of documents which are not well-written or visible, in terms scanning quality. These are probably the easiest target areas to improve on first. View full review »
KevinBrown
Project Delivery Manager at Deloitte
Due to the sensitivity of my project, I would like a new feature like some sort of generic interface or input where other UiPath users can examine our product or our situations and help us fix them. Some sort of official UiPath community within, where everyone can kind of help each other out. View full review »
Ajay
Software Engineer at a software R&D company with 10,001+ employees
There are different webpages for different uses: state, UiPath Academy, UiPath Connect, etc. They should bind all together into a single webpage. So having all in one place would be helpful. And also they need to provide another couple of robots for the community version user for enriching their skill and for learning purposes. And also they need to have sample projects available to help new learns to learn complete automated skills rather than bits and pieces while taking courses in Academy. And there should be a sample cheatsheet provided. UiPath is a simple tool which can be learned by anyone in less than a span of five weeks. If they have provided a sample cheatsheet, it would be easier to follow. View full review »
Alexander Yarmarkov
CTO at OOO “DMS”
I would like to see more AI features with data classification and computer reason. I think it would be great to have more features in full monitoring robots. View full review »
Thomas Mathews
President at Onq technologies
More industry-specific training and information would be highly valuable to us. We're a healthcare company, and it would be helpful to know where and how automation is being deployed within a healthcare environment. For example, what have we done that we could share with people, and what are they doing that they could share with us? View full review »
KamranKhan
VP Strategy at Interimage
I would like more defined processes for around use cases. This might be helpful, as it is more general at the moment. View full review »
Dan Wulff
RPA Specialist at Unifeeder
The stability needs improvement. Within Studio, if you are holding down variable buttons (50 or more), then our entire application slows down. So, basic performance could improve. UiPath could do some optimization of how you search through your process flows. Right now, you have like a small box in the corner, and you don't have an overview when you're searching. Then, you receive this list which you can click around in. That's fine, but it needs to be more visible when you are searching for your components. View full review »
reviewer1214709
Process Consultant at a energy/utilities company with 10,001+ employees
Several areas of this solution need improvement including insights, the dashboarding of results, and process mining. When it comes to scoring, you receive a score after the intake and a score after you build it, but you should also get a score after you build it. View full review »
reviewer1214712
Architect at a wholesaler/distributor with 5,001-10,000 employees
I am looking forward to new cognitive and artificial intelligence capabilities. I would like to see voice recognition and better OCR capabilities. Today, we have to leverage other tools for this, so we are hoping that UiPath matures in this area. View full review »
Swaroop Kumar Sahu
RPA Developer at Danfoss
With Excel applications, it is not able to handle a lot of pop ups. It should be able to do this automatically. We just change the format of the file from XLSX to XLS, but it should be able to handle this automatically. Instead, when something pops up, it gets stuck there. This type of thing are small, but still the process gets stuck. I would like to see better integration of applications to avoid these issues. We are also making a lot of manual changes in SAP. We are looking for a solution where we don't have to make manual corrections every time, similar to what UiPath did with some SharePoint websites. View full review »
reviewer1214508
Manager Operational Services at a energy/utilities company with 501-1,000 employees
Enhanced capability in the document management space would be a huge benefit to our organization. As part of our business process, we receive a high volume of returned documents. Managing that high volume, in the millions, can be a challenge. If we had inherent, out of the box tools to drive document manage principles, that would be advantageous for our business. View full review »
Thomas Jakobson
Service Control Manager at Carglass
I would like UiPath to be more intuitive, so people like me could use it. Usability is its room for improvement. Until the solution is more stable, the robots need to be Unattended. View full review »
reviewer1214694
IT Analyst at a printing company with 10,001+ employees
In the training, between steps two and three, there is a pretty big leap in terms of how difficult the material is. Moving right from the basics into the framework is causing me to struggle a little bit, and I think that there is room for improvement here. View full review »
Henrik Hanasand
RPA Developer at Direktoratet for økonomistyring
While the product is easy to use, it is not easy for all business people to use. It needs to be improved to be like Excel, since everybody should have an RPA tool. So, it needs to be easier to use. View full review »
reviewer1248315
User at a tech services company with 10,001+ employees
The performance could be improved, and it is especially noticeable on older hardware. View full review »
Lewis Hardwick
Co-Founder at a tech consulting company
One of the major things that we've been looking forward to is around project dependencies. Previously, it's not been possible within a product to take a reusable element and deploy it as a live based piece of content, but that's now been chipped within the product. So, we're extremely excited about seeing that in there because, from our point of view where we've got many clients, that re-usability of our own intellectual property across them is going to really see some benefits for us. View full review »
Ed Hogan
Senior Application Developer at Intalere
We would like the RPA app that we developed to fall back to one of our APIs and Visual Studio and have that take off. However, I was talking with one of the guys at the conference, and he says, "It'll do that." View full review »
Bejoy Edison Mark
RPA Team Lead at a tech services company with 201-500 employees
* UiPath’s reluctance to add the support of C#/.NET code till now. * The UiPath tool doesn’t provide an option to resize the activities as per wish, especially if the activity is a big box. * Non-availability of maximizing options in the property edit box, argument value edit box, etc. * No option to mark a set of activities as favorites in all projects done in a system. We have to set favorite activities separately for each project. * The comment option could be better. When an activity or sequence is commented on, there will be two wrapping sequences which are unnecessary. * Also, the display name is always the same, the display name of a commented section should be the display name of the sequence or the display name of the activity itself. View full review »
Muhammad Khan
Head of Commercial Contracts Business Development RPA at a comms service provider with 10,001+ employees
UiPath needs to improve Orchestrator and its back office licenses. For example, three or four people logging in on a license should be able to get in, but they can't, even though its Unattended. Why can't we just increase the capacity of the VDIs, so we can use capacity that is there? View full review »
reviewer1214703
Analyst at a energy/utilities company with 11-50 employees
I would like to see anything that can increase the reliability of the processes. It can be a really challenging task and there is certainly room for improvement. I would like to see more selectors included in the next release of this solution. View full review »
reviewer1245951
User at a consultancy with 201-500 employees
I would like more incorporation of Artificial Intelligence (AI) features to allow for intelligent character recognition which can account for different formats and unstructured data. Specifically, the ability to not have to create templates for various formats to account for variation and rather intelligently extract key data regardless. There are some AI-like features in beta, but we are very interested in deploying now. View full review »
Thanos Lagios
Head of Automation at a insurance company with 10,001+ employees
Ease of use could be improved. The newer features are easy to use and positive additions, but there is room for improvement, specifically of the UI console for the developer. There are also other features that could use improvements. I would like to see the OCR, machine learning, and cognitive package that is being discussed in the next release. View full review »
Gabriel Prefac
Business Transformation and Automation Specialist at a tech services company with 201-500 employees
We have seen issues in the past, but we've also seen the actions that it can do to correct them. For example, it's just one color change or the place of a button in an application change and so on. I'm looking more at the potential of this product, so looking back, we had support for everything that was needed, our small issues were fixed, but now I'm looking at the roadmap that UiPath has for this product. I can say with confidence that is a future proofing investment. I mean what other technology would come out and then bring business value. View full review »
ProgramM054d
Program Manager at a government with 51-200 employees
The security needs improvement, especially in regards to managing the credentials. I would also like to see better integration with Microsoft products. We still have to test the final product. UiPath's recommendation is build another bot to validate the other bot's work. That is the scary part: If you make a mistake creating the bot, how can you recover from that mistake? A lot of Elastic is not working, which is why the solution is not integrated. While the commercial solution is successful, the government solution needs improvement. Government has so many regulation and requirements that still need to be address by the product. View full review »
Jason Mora
Business Analyst at a manufacturing company with 1,001-5,000 employees
* We would like to know the prerequisites when installing bots. * A bot that could provide feedback would be nice. View full review »
Tyson Green
Developer/Consultant at Confidante Group
Sometimes when I interact with certain elements, I will receive an error. There is a stack trace, but it doesn't necessarily point out what the exact problem is. It is mostly just a bunch of C# language. I would like to have some sort of testing across all of its platforms. There isn't anyway to implement a test besides hitting the play button. So, if you don't hit the play button, there is no other way to test your inputs, outputs, and how things are supposed to function. Therefore, I would like a testing framework for UiPath with a better error log. It doesn't necessarily adjust for languages. There should be more validation inside the UiPath marketplace. There should be an authority checking what is submitted for malware and viruses. View full review »
Arun Antony
RPA Developer | Automation Engineer at a non-tech company with 51-200 employees
Image resolution affects Citrix automation. Means, the resolution of BOT system and development system should be same in order to successfully run Citrix automations. This drawback is getting resolved in Computer Vision backed selector automation feature for Citrix in 2019 version of UiPath. Also, unknown runtime errors mainly due to application integration issues can cause issues, although it's a very rare scenario. This issue can be resolved to a great extend by using RE Framework in your development, which is also integrated in UiPath in the latest version. View full review »
Bhushan Wanhere
User
* As compared to other tools in the market, this is a little costly. * Sometimes the UiPath Studio hangs while running complex processes. * Whatever flows I develop using previous versions, it becomes a little difficult to open the same in latest versions. We need to update all the package which was used earlier. View full review »
Danish Ahamed
User
UiPath overall is a better RPA tool. But when it comes to the testing and debugging part, it's quite difficult. View full review »
reviewer1214679
Transformation Manager at a software R&D company with 10,001+ employees
I would like to see them improve the validation part of the data categorization. View full review »
Sofie Roer Hojgaard
Senior Automation Architect at Orsted
UiPath should make the solution part of customer's everyday (more user-friendly). I would like to see the following additional features going forward: * Advanced scheduling * Easier implementation of the robots * Better analytics * Easier non-technical overview of the process. View full review »
Rasmus Rovelt Andreasen
Lean Manager at Novo Nordisk
We need them to improve the scalability, as we are still building up. View full review »
reviewer1214730
Business Transformation Advisor at a energy/utilities company with 1,001-5,000 employees
It is sometimes difficult to work with the exceptions, which can cause us a delay. We have a lot to learn. I would like to see more options that we can quickly select to help improve the robots. View full review »
Christian Birch Molgaard
Senior Admin Automation Engineer at Danfoss
We would like more API integrations, especially more API connections to SAP. While this is on the roadmap already, activities and packages with more automated API connections to other software or platforms would really help us. Documentation-wise, UiPath could get a little better. View full review »
HimanshuJain
User
* I really like to see improvement in IDE for UiPath. There is still a lot of space where the user flow could be made more intuitive. * Enterprise support for UiPath is still spotty and is not fully capable of solving queries in a single session. They still require some time to get back on the issue. * I also have a suggestion: Don't try to overburden your product, with the early release of so much integration, with bugs. Do thorough testing, make sure it is bug-free, make sure there is proper documentation and make sure tech support is up and ready with known issues. View full review »
Jose Antonio Flores
Manager of IT and Development at Gecu
I would like to see some integration, or ease of integration, with APIs, so we can automate stuff faster. E.g., we go through a co-op, which is a card processor, and they have a very powerful API. View full review »
reviewer1247202
User at a non-profit with 10,001+ employees
They should add chatbots functionality for Microsoft Teams and not only for Slack. They could give more information about beta / pre-releases so more people can test them and give their feedback. Keep updating the documentation because sometimes you get redirected to a non-existent page or an old version of the activity. View full review »
reviewer1245933
User at a financial services firm with 10,001+ employees
The product should be made more friendly to non-programming users, as some functions require a background in VB.NET. UiPath should also add activities for the Excel application like formatting Excel columns and rows. View full review »
Ranjith-Kumar
Software Engineer at a tech services company with 501-1,000 employees
I want to improve machine learning. View full review »
Sanyam Jain
User
The first thing I dislike is it is not available in a Linux environment. I prefer to work on Ubuntu and would have liked if it is available for Linux systems. Secondly, There is very limited content on ReFramework on UiPath Academy. Assignments cannot be done just by reading the text. There must be a demo for ReFramework projects. Suppose you have to work on open source development or Open Source project for a networking community. It requires to have a Bash. You cannot do that in windows. If you are running a script on daily basis for checking malware or something like that on your home networks using Linux (with the support of a GUI tool), you could automate it using UiPath if you had a Linux version of the UiPath RPA. Secondly, when you learn for certification from the academy you have to pass level 3 in between. Which requires a good hands-on with re-framework.The academy lacks practice material for the same. View full review »
Brian Joyce
IT at a energy/utilities company
I would like it to better handle updates from other systems, whether it's SAP or a website. That's the thing that we struggle with. Anytime a system changes, we have to go in and modify the code. View full review »
Armando Lee
RPA Manager at a healthcare company with 201-500 employees
The abrupt updates have been an issue for me at the time of developing my bots. I've been getting errors every time an update is made, slowing my developments and automation. It will be good if they could start sending an email to the users letting them know about future coming updates so they can be prepared. Also, having up-to-date training material would be really awesome, we have found that some documents inside the Academy are pretty old (maybe 2 yrs already?) So it would be awesome if they could have those up to date. View full review »
Shan K M
RPA Developer at a tech vendor with 51-200 employees
The product and its documentation are very easy to understand and helpful, but I found some difficulties when dealing with the licensing. I hope they would make that clear as soon as possible. Then next thing to improve is the option to add activities into the work pane without using a mouse — actually, via real coders like keyboards only. So, adding more shortcuts would be helpful. View full review »
Jakob Jepsen
IT Consultant at a financial services firm with 1,001-5,000 employees
I would like better stability and possibly some tools to determine why robots are failing. View full review »
clientac994590
Client Account Manager at a tech services company with 10,001+ employees
Dynamic Selectors should have a specific chapter apart, as most of the tools are currently driven as such. It is still a bit difficult to decide which selectors must be used based on current descriptions and documentation. My view is that overall content and story line could be reviewed for a more impressive experience. That is the only thing I have to raise, as all of the other features and functionalities are pretty good. View full review »
Khushal Chate TOSCA Certified Professional
Consultant at a consultancy with 10,001+ employees
The UiPath tool doesn't provide an option to resize the activities as per wish, especially "if" the activity is a big box. View full review »
Guillermo Cruz
User
Even though the new features of OCR recognition have improved, they still are incomplete and do not recognize some elements. Fortunately, they included an error report system to notify these issues. Also, UiPath has to develop a better way to show us the errors and where are they located in our project files. Finally, it would be great if they add new and powerful programming languages like C# or C++, to have more options at the development time. View full review »
AbhishekRastogi
User at a tech services company with 5,001-10,000 employees
It could have been visually great and colourful. There are functionalities which need to be added to make automation work much easier like executing a test method by which we can test how the activity will work on that particular browser or stuff without running the whole workflow. For some of the complex activities, visual demonstration of how that activity works should be provided. There are some minor bugs like we could not find the voting option for Outlook mail. View full review »
seniorde990159
Senior Developer | Data & Automation at a consultancy with 10,001+ employees
2018.3 and 2018.4 releases made a huge leap in terms of functionality — we're not missing anything currently. View full review »
reviewer1039119
User at a financial services firm with 5,001-10,000 employees
They should define a yearly baseline build version that would support the next features without having to upgrade all the time. View full review »
reviewer1000371
User at a financial services firm with 10,001+ employees
* I think it would be good to add more activities regarding operations on data tables. * The product definitely should be improved in the case of throwing more accurate description of exceptions. View full review »
Mogens Oestermann
RPA Developer at Syddansk Erhvervsskole
The reporting task needs improvement. The reporting is boring. View full review »
Filip Fryklund
Change Manager at Trelleborgs
Studio needs to be more user-friendly, maybe it could be integrated with an AI. We want to see more ways that we can use the product. We want to see more actual cases. View full review »
Wladimir Corrêa
Developer RPA at a tech consulting company with 1,001-5,000 employees
* Improve the documentation about the tool, since some frameworks adopted by the company/community are difficult to use. * ReFramework, which is the main framework adopted by UiPath to improve the use of the tool is explained in the advanced course of the academy in a very confusing way. View full review »
seniorsp1018671
Senior Specialist - Controlling Service at a pharma/biotech company with 10,001+ employees
* Compatibility with old systems and Java Script-based websites could be improved: During my project, I sometimes encounter issues when Uipath runs too fast while our old internal website (which was written in Java Script, I believe) is running slowly and we need to handle this type of error. Besides, some function of Uipath "Select item from list" does not work with our website (not compatible). * More practical projects to be included in the training of UiPath Academy would help the business users to get used to executing the real projects (e.g. technical issues: why do we have to write the script this way, what errors usually occurred? and also project management - setting up timeline for the project, etc.) View full review »
FelipeRangel
RPA Developer at a software R&D company with 1,001-5,000 employees
Despite all the good points, UiPath still leaves a bit to be desired with the documentation. ReFramework, which is an adopted community framework, is too nebulous to be understood and poorly documented and presented in the course, causing us to scour the internet for help. Another downside is that the passage of arguments and the number of native commands is not as vast as one of its competitors. View full review »
reviewer1245942
User at a transportation company with 10,001+ employees
I would say a better layout or interface between the Studio and Orchestrator tools would be nice. View full review »
reviewer1031583
User
- Arguing between scopes and activities is still confusing. The mode of argument transfer of a scope (or activity) is done by a screen where a variable is indicated as output to which the subsequent activity (or scope) is indicated as input. In large projects, these arguments need to be identified in an easy, fast and unquestionable way. Assigns a variable value to then assigns that variable to the output argument, and then assigns an argument as input to another activity. I think this transfer should be done in the panel of variables and not in the properties of the activity REFramework is good, but still very rigid. REframework is a good template but besides being very generic it is also rigid with respect to error handling. Basically follows the default entry> processing> output which does not encompass part of the applications in RPA, we must remember that the tool is for scripting and falling into the programming vices is a mistake. Overall it is a good way to start processes but during development it will be completely changed View full review »
Birinder Singh
Founder | RPA Solution Architect at Auxiliobits Technologies
I would want UiPath to build as many activities as possible. The new machine learning activities in the UiPath AI fabric is something I am looking up to. There are many focused sets of activities and the ability to build custom activities is a great feature and can be made richer. Extending the UiPath studio in terms of UI and functionality would improve this solution. This relates to adding hooks to the workflow/activity execution and extending the UiPath Studio UI with more functionality like a handy tool for activities with icons etc. The orchestrator also can have set of APIs to work with. View full review »
David Hunter
Strategic Project Manager at Ericcson
The speed of development needs improvement. They need to make it easier for non-trained people to be able to develop alterations that work the first time. On the development side, the initial development processes should be a focus. The product is not easy to learn if a person has no interest in the product. View full review »
Agenor Roris Filho
Business Analyst and Process Consultant, Test Lead at a tech services company
The solution architecture should be reviewed to offer more opportunities to small companies or small entry level projects. For example, they could accept SQL Server Express Edition or other open software database engine; and allow all components installed in only one server, at least up to 10 robots. View full review »
FelipeR
RPA Developer at a tech services company with 51-200 employees
Unfortunately, some things could still be improved. The documentation of ReFramework is very confusing, although there is the advanced course of UiPath, where the focus is ReFramework itself. I believe this is the most difficult, since certification is mandatory in ReFramework, and it is the Framework indicated by the company for the solution of problems. View full review »
Vimal Puthiyadut
Consulting Practice Director- Digital Transformation & Medical Devices at a tech services company with 10,001+ employees
More support for certification is needed to attract professionals. The certification process could be made more interesting. View full review »
Hasan Kaptan
Software Trainer at a tech vendor with 501-1,000 employees
UiPath comes with an infrastructure suitable for development. It may be a disadvantage that the simple coding sections in the studio environment are with Visual Basic. Nowadays one of the most widely used languages can be supported with C#. Furthermore, it is possible for robots to interpret the information obtained from repetitive operations by machine learning. This is a situation I believe should be directed to the field of artificial intelligence. View full review »
reviewer1019496
User
Sometimes when working with operation leads, it’s hard to get them to focus on the concept, and also believe in the concept. For approval, it should run through all of your company’s major departments, ranging from investor groups to operation floor leads to finance to management. Processes that will be affected by the RPA should all be consulted as well, and all departments should be considered in the RPA implementation process. View full review »
reviewer1031013
User
It has improved the Citrix environment with the introduction pre-release of computer vision which can manage the total control of the image to indicate as a text and all the content. But the OCR engine still needs improvement; it may be in the next release. View full review »
Tamshi
RPA Developer at a tech services company with 1,001-5,000 employees
OCR is something which could be improved on to some extent as the result is not very accurate. View full review »
Maneesha De Silva
Information System Administrator at a financial services firm with 1,001-5,000 employees
* Image recognition could be improved with more AI that identifies what objects are in the pictures, as example if we think about future about uipath, captcha reading , like if we given few images and find what are the picture that cantain with car * also If we scan any images , possibility of identifying this image contained pen, book,tea,cupboard, cake ....like that * Also, speeding bots may be good for some companies because some processes don't need to be viewed while executing, so if the bot can run faster than we see, it might be helpful.means that generally bot can run with their default speed and the application speed that its interact with, if the application support any speed eg(typing speeds) uipath should perform or having facilities to speed up the bot that its processing View full review »
Shubham Semwal
User at a tech services company with 10,001+ employees
The tool is perfect as it is a full-on package, but yes it needs some improvements like when we use the OCR feature of the tool it works, but when we try to fetch the data from the image which is of low resolution, its accuracy of fetching the data decreases. Sometimes the data gets some garbage values added to the data that is fetched. This needs some improvement. Also, if the page has some dynamic background, then fetching the data becomes harder. View full review »
reviewer1033404
User with 1,001-5,000 employees
In my opinion, the product could be improved in the area of scraping features like OCR. Sometimes, the success-quote is not very good with these features. View full review »
reviewer998871
User at a financial services firm with 10,001+ employees
What I really don't like is some bugs in UiPath appearing from nowhere. In the new version, I see most of them, like when you are trying to change your variable name, it gives a very long error, etc. But still, there is one area not fixed: importing Outlook templates. I had an issue with implementing ".oft" files reading with "Microsoft.Office.Interop.Outlook" library. It was a real disaster; I couldn't define anything. I spent quite a lot of time implementing it, and I reached the conclusion that it is very close to impossible to use. They should direct activity for outlook messages and "oft" files. Except for that, UiPath is a great tool for automation. Also, debugging is not very convenient. It is hard to debug with UiPath if you are running a very big process. View full review »
Asif Hussain
Senior Project Manager / RPA Architect at Royal Cyber Inc.
Debugging features need improvement maybe by providing a process and variable alteration abilities during the debug execution. Additionally, support with version control systems like Bitbucket and Git needs to be added. View full review »
Arjun S Meda
Robotic Process Automation (RPA) Evangelist | Startup Community Builder | Public Speaker | Ex - Info
* The core product is yet to include machine learning capabilities. * Focus on solving domain-specific high volume use cases to target the major pain points in each vertical. * Simplify the knowledge requirements on .NET Framework for implementing complex automations. * Including additional visualizations on the reporting side would help. View full review »
Mudit Bhatnagar
User
As of now, UiPath is headed in the right direction, but in the future, it needs to introduce its users to the field of AI and machine learning. These are the new features that should be added in the next version of UiPath. As for the drawbacks, UiPath should really add an option to change the toolbar options which would make it more user-friendly. View full review »
mounika
User at TCS
When you update to a new version, sometimes opening previous versions solutions become difficult. The packages between versions become incompatible, and when you install a package from another version, the previous one is not removed, causing a startup error. I need a proper guide for versions and compatibility. View full review »
Kalyan Appana
User
I would like to see all a full-featured version for mobile devices. In some Activities, there are inconsistencies between versions where the most recent does not have support for throwing the same kinds of errors. View full review »
Mayank Gohri
User
Nothing as such, but one thing that annoys me the most during development is, we need to capture images for clicking, and for that, we need to maintain the resolution of that image. UiPath should be smart enough to sync that whole thing up. View full review »
Domenico Musto
System Engineer at a tech services company
* The product could be improved in managing clients from Orchestrator. * I'd like to find in the next solution the managing of Studio license from the Orchestrator server. View full review »
reviewer1029453
Senior software developer at a tech services company with 10,001+ employees
UI automation is perfect, but the scripting part could be improved. Let's say we need to run some scripts on some server, so the command being sent and the response received over the activities could be improved. View full review »
Morris Owino
User
If the vendor formed a user-group of all companies using the platform, where they are able to brainstorm their experiences in using the platform, it would be awesome and beneficial. View full review »
Joseph Gitonga
User
Technically, it's sound and reliable, and if it's scaled further, it will make the software to be excellent and reliable. However, there is a need to revisit the pricing formula and lower it a bit for use in all organizations. View full review »
Rahul Miragi
User
* To be more cost-effective since Orchestrator is costly for mid-level markets and poor countries. * To add more challenging automation tasks to overcome competitors. View full review »
Balakumar Mannarsamy
User
* Everything is awesome; no improvement is needed at this stage. * One word to say about UiPath is, it is simply great. View full review »
Daniel Chigumba
User
* It would be prudent if the customer support is expanded and other forms of offering help such as phone and social media incorporated into the portfolio. * Also, the Orchestrator's user-interface needs to be improved. View full review »
Robert Runarssoj
CISO at Siminj
They need to improve features around legacy systems. We currently lack in experience. Hopefully, after another year, we will be more experienced with the product. View full review »
Julio Viquez
Business Process Consultant at a tech vendor with 51-200 employees
Engagement during the proof of concept period could have been better in regards to the implementation and follow-up. Also, after completing the PoC, we should have done a review of the critical learning and aspects of the application to determine the next steps based on the objectives of the company. View full review »
Shivani-Sharma
User at a university with 501-1,000 employees
We have deployed the technology for six months. We are facing a major challenge in front of us. The invoice automation can only be done when the invoices are on the website. Usually, we fetch invoices from partner websites as PDF. Thus we are doing extra work of converting the pdf to RPA readable file. If we had dedicated channel of PDFs then it would have worked but it is not like that. View full review »
Jessie Q
Energy Storage Business Developer at a transportation company with 1,001-5,000 employees
I think the only issue we have faced is with the upgrade compatibility. View full review »
Suresh Polinati
Senior Software Developer at a tech services company with 5,001-10,000 employees
In UiPath, they already give so many services, and they provide computer vision activity to work with Citrix environment. If they could improve those computer vision activities, that would help a lot for everyone who wants to automate a Citrix environment. View full review »
Cyrus Gitonga
User
I think they should maintain its simple user-interface as this will enhance its status and make it the preferred robotic process automation software of choice. Still, I would like them to incorporate and adopt other methods of training their new users on how to effectively use the platform. One such method is forming a user community of users whom they refer new users to and guide them in deploying and using the software effectively. View full review »
Anupam Mittal
Founder at Brontominds
Improvement in the parsing of PDF files. View full review »
Grace Njeri
Project Coordinator at a comms service provider with 5,001-10,000 employees
The pricing model is a bit high, and it would be nice if it's lowered a bit to boost its adoption and uptake in all organizations both small and medium-sized. View full review »
Davis Mbugua
Project Manager at a comms service provider with 5,001-10,000 employees
I think the vendor ought to introduce a mobile version of the software that will be easily accessible from a mobile device anywhere anytime. This would enhance the efficiency of the software and make it more reliable and productive. View full review »
Jane Kabochi
User
* In the next release, they need to improve the Studio IDE for enhanced holistic functionality of the software. * The software also sometimes shows errors that are not there, and when you restart they disappear, and that needs to be corrected. View full review »
Janet Wanjiru
User
I don't foresee any area that requires urgent upgrade or improvement, but all I can ask the vendor is to involve users by undertaking research and knowing what they require before releasing an upgrade of the software. View full review »
reviewer1035324
Risk Advisory - Staff at a financial services firm with 10,001+ employees
UiPath should work to improve the scalability of the operation. While I have not directly experienced issues in this area, colleagues of mine have mentioned that this has been an issue for an accounting reconciliation report they are working to implement UiPath into. The data was very large and the bot ended up crashing while they had ran it. View full review »
Clement Wambugu
User
Sometimes, people with no programming language encounter problems at some point, and it would be excellent if in the next release, UiPath removes coding stuff from automation. View full review »
Ephraim Oloo
User
* There needs to be an improvement in the step-by-step debug mode to make it more efficient. * Still, there is a need to include the feature of being able to take a screenshot for easier handling of various functions. View full review »
Moses Karanja
User
The software is intuitive, and in the case of a system shutdown, it sometimes becomes a bit difficult to execute troubleshooting, and this needs to be improved in the next release. View full review »
Dimitrij Fischer
RPA Developer at a tech services company with 10,001+ employees
There should be some more activities that can replace others where coding is required. You can build a solution without coding knowledge, but I would recommend at least some prior knowledge of the .NET Framework. View full review »
Clifford Ndungu
User
Technically, I think it's perfect, and where they need to revise in the next release is the pricing formula and lower it a bit for easier adoption in all the companies and organizations. View full review »
Shehnaz Khan
User
Activities or any feature that can reduce or eliminate code stuff would be a great introduction to UiPath. Also, if more functionality can be added to queue management, it would be of immense help. View full review »
Anne Kimunya
Quality Control Specialist at a manufacturing company
Mostly, the area that needs to be improved is making their tutorials and training materials to be more detailed and intuitive to enable slow learners who are users of the software to catch up and embrace the software with ease and in totality. View full review »
Rohit Parakh Jain
User at a energy/utilities company with 201-500 employees
The user interface can be improved and the version control can be better. Document linking can also be improved, and also the searching could be more user-friendly. Better integration with AI would also be an improvement. View full review »
Joab Wanjau
User
It would be easy and excellent if the next release gave the users the freedom to choose which coding language that they will use rather than having it preset in the system. View full review »
BrianJoseph
RPA Technical Trainer at a consultancy with 51-200 employees
* The ability to search for activity lines in your code in the outline view would be great. Just type, and it would filter it in a way that you could click and jump to it. * It would be nice to have a centralized debugging tool for issues with arguments passing (missing/type) so as to easily detect problems. View full review »
Ankit J
User
UiPath Go! which is actually a growing store for RPA developers should be more popular and should have good acceptance rate for normal projects rather than industry based projects only. View full review »
reviewer1028754
User
The licensing model is for me still a little bit confusing. There are a lot of different license types for the robots, which makes it difficult to comprehend in what case you should use which license type. Most error types are very clear, which makes it very easy to debug the flows, but from time to time some general error messages might pop up (Object not set to an instance of an object), without specific reference, which makes it a lot harder to find the error. View full review »
reviewer1000650
User at a tech services company with 10,001+ employees
So far, UiPath has been good in every area. I would like to get more features in ML-related activities. ML will be the future for processing free text. Like for example , while processing free text from the customer comments, using uipath we cant extract the required data from the free text. Incase if you got ML related activities then it will be easier to provide the solution using UiPath View full review »
SYED ABDHAHIR M
RPA Developer at a tech services company with 10,001+ employees
Selector fails in iterative action so the next release must focus on selector related issue, and also, improvement is needed in its stability. View full review »
Kevin Mwangi
Banker at a financial services firm with 5,001-10,000 employees
The software is fine, and I don't think there is much that needs to be upgraded in the next release, but in case there are some, they would go a long way in improving the efficiency of the software. View full review »
Ezequiel Fernández Ponce
Senior Application Specialist at a consultancy with 501-1,000 employees
I think that a great, nice, must-have feature should be to allow other languages to invoke code blocks beside for VB.NET. I'm confident that this feature can empower more developers to perform tasks and activities that other tools do not support. View full review »
SayanBhandari
User
Due to the heavy load of robot creation, the system gets hanged while starting up the robot, as well as the application startup takes a lot of time, and the validation of licence can be bypassed if the user directly starts UiPath from the system. View full review »
Frank Kariuki
User
Maybe the pricing formula needs to be revised and adjusted downwards in order to increase the uptake of the software among the various organizations. View full review »
reviewer1038912
Dotnet & RPA Developer at a insurance company with 1,001-5,000 employees
Debugging and intelligence window. Sometimes it's difficult to debug the code. It gets stuck and closes automatically, or the VDX stops. Might be better if you improve the debugging it has to advantage. View full review »
Raymond Kuria
User
Technically, it's sound and accurate, but the next release needs to have its pricing adjusted and revised down a bit. View full review »
Juliet Maina
User
Well, it's fine but what should be maintained in the next release is the simplicity in using it. The next release should not be that complicated. View full review »
David Johnston
Enterprise Improvement Manager at a financial services firm with 501-1,000 employees
UiPath is experiencing some growing pains in their support at the moment (some of this is due to the rapid progress of the tool, I suspect). From our timezone (GMT+10), support expertise has always been a bit of an inconvenience, with the best staff only coming online after our work hours. View full review »
reviewer993717
Director Departamento Data Analitics at a health, wellness and fitness company with 1,001-5,000 employees
* Financial. * It should be improved in such a way that the objects used in the designs should not be updated with the installation of new versions of UiPath as it happens right now. View full review »
Michael Gitonga
User
As I have said, the software is billed a bit high, and it's annually per every user. I think it would be nice if it were billed based on the plan instead of doing it using a per-user module. View full review »
Peter Okello
User
It's always a challenge to upgrade to a newer version, and that's something that ought to be improved and included in the next release. View full review »
reviewer1038762
User
Lack of macOS support this far into the project lifecycle is distressing. While boot camp and alternatives exist, that's another hurdle to cross for client implementation. Additionally, it's hard to drive an open source community and not have the tools to connect with GitHub natively, while promoting paid corporate alternatives like TFS. View full review »
reviewer1030035
User
I would like that in the official documentation of UiPath there were examples of the use of the various activities and that, on the forum were highlighted the resolutions to problems that really work, in order to find them more easily. View full review »
NielsM
Consultant at a consultancy with 51-200 employees
* When automating complex projects, the application becomes sluggish due to the interfacing load. * Licensing model is too complicated and has a lot of room for improvement. View full review »
Sumit Chaudhuri
Lead Consultant - Product Development at a tech services company with 10,001+ employees
In the next release, I believe it should include cross-platform features. Like if our product is developed on Linux, then it should be capable of running shell scripts. View full review »
Daniel Thuita
User
Maybe they should try to form a community of user group and use it to their advantage in training new users on how to use the software. View full review »
Rafael Arcanjo
User
Unfortunately, the work with PDFs that contain an image still has very bad recognition and needs to be studied for a way to improve this function which is very important for anyone who works with files of that format. View full review »
reviewer1030020
Programmer Analyst at a tech services company with 10,001+ employees
Whatever happens, happens for best. So far, it's going good. So, its going nicely to one of its goal to replace desktop support & IT jobs. One concern is robot failure. It may be due to any reason like improper scheduling of bots wrt orchestrator. If bot fails, it impacts business, as it does not meets the requirement in a timely manner, ultimately disturbing smooth functioning of business. (Ofcourse, its a good thing that bot is mostly 100% accurate) View full review »
JAINSANYAM
Junior RPA Dev at University of Petroleum and Energy Studies
* Community * Own software stack exchange platform * UiPath Go! should be more reachable to developers. * Incentives should be given on publication on UiPath Go! View full review »
measousa
Managing Engineer at a manufacturing company with 11-50 employees
Developers complained about UiPath becoming slow when developing complex processes. This only happens when developing, not when running the automation, so we solved this by boosting developers laptops with more RAM. View full review »
Prashanth Kamath S P
User
The features of Citrix related activities could be greatly improvised. The version compatibility or stability issues could be fixed in the coming releases. View full review »
reviewer992115
Project Manager, RPA Service Owner at a mining and metals company with 10,001+ employees
User access management - to be able to set up user rights in a more sophisticated way. In the current version if you grant e.g Execute access to a user it can execute all robotized process in the given environment, you cannot specify the right on a process level. View full review »
Indrajeet Yadav
User
Only one cons I have seen so far as No Login Authentication: Whenever we are opening UiPath studio, it is not asking for any login credentials. Disadvantage is any one can open the studio and update the code/ change the code. View full review »
Renato Zeola Moselli
RPA Developer - DEX Team Leader at a tech services company with 10,001+ employees
I miss a functionality similar to the "immediate window" of Visual Studio. The immediate window is used for debugging and evaluating expressions, executing statements, and printing variable values. The immediate window evaluates expressions by building and using the currently selected project. Therefore, this would be a great facility for debugging using UiPath. View full review »
reviewer1016391
User
It is not compatible with some of the old windows applications. I am dealing with the clients who still use 1990's power builder applications. The UiPath is unable to recognize the elements of the applications. View full review »
Arunvinodh C
RPA Developer at a tech services company with 51-200 employees
* For data scraping, the websites which have iframes are not extracting properly. * Also, the API generation in UiPath is not that much easy. It would be nice if we have an activity which easily converts a workflow into API. View full review »
reviewer1005867
RPA Developer at a financial services firm with 10,001+ employees
I think debugging is the worst part of UiPath. Compared to some different RPA tools, this is not the best, but it's still not a problem to troubleshoot any issues that you might have while creating a flow. View full review »
Vickram Nehra
Head RPA and Quality Engineering
Making improvements in the processing speed would be a good idea. I have experienced that sometimes during the development of robots, it becomes prolonged and unresponsive. Also, sometimes errors pop out of nowhere for already working simulations. This is not a significant limitation, but it would be nice if these instances can be eradicated. View full review »
Milan Bangoria
Lead Technical Consultant (Team Lead) at a tech services company with 10,001+ employees
While doing Citrix automation, the image identification and accuracy should be easier. Easy work-related activities for Citrix is the one thing we are requesting for in upcoming releases. View full review »
reviewer1049547
Assistant with 501-1,000 employees
UiPath doesn't deliver on the promise of 'no programming skills required'. It is possible for smaller tasks, but if you want a companywide robot that is a little bit complex, you need someone with programming skills. View full review »
SandeepSharma1
RPA Developer at a health, wellness and fitness company with 51-200 employees
* Provide detailed and prescribe 'Debug Mode' i.e Run from step like other debugger and Very useful 'Simulate click' needs to make more stable in next version. * Cognitive and machine learning features should add to make intelligent automation in Uipath. View full review »
Anil Mamidwar
Application Developer at a insurance company with 1,001-5,000 employees
It is not limited to any particular job areas; it can be implemented where the same repetitive rule-driven or data-driven jobs are going without any human intervention or human intelligence. View full review »
Vijay Borkar
User
Improvements from product portfolio could be a product installation in an automated fashion, and support availability should be quick. View full review »
FelipeRangel
RPA Developer at a software R&D company with 1,001-5,000 employees
Better documentation of the tool, since some frameworks adopted by the community of the tool is still very nebulous to understand. ReFramework, the main framework adopted by UiPath for better use of the tool is poor explained in Academy Advanced Course. View full review »
reviewer997593
User
I would like to see periodic updates to activities and maybe new packages of activities. I also like the mobile Orchestrator, but I think it should be made in such a way that the user can create/update robots, processes, and queues. View full review »
ReviewerG277
Cloud Solutions Architect at a tech services company with 10,001+ employees
This solution needs improvement, especially in terms of continuing the process that is left in case of any kind of disaster that happens to the trimmers. If there is a state that can be maintained to removing the machines to another location and continue from there, it would be helpful. Right now, this is lacking. View full review »
Jorge Melo
Telecommunications Engineer at a manufacturing company with 11-50 employees
* Debugging mode has room for improvement * Sluggish to develop when several XAML files are open * Price for large projects. View full review »
Gedson Silva
Senior Production Engineer at a manufacturing company with 11-50 employees
Debugging has some room for improvement, but other than that everything seems to be just amazing. UiPath is clearly headed in the right direction. View full review »
Saif Haseeb
Robotic Process Automation Engineer at a tech services company with 11-50 employees
* Third-party version control is very important and needed. * Better support for invoking code could also be used to enhance development. * Cannot go wrong with adding inbuilt data analytics. View full review »
reviewer996678
User
* Some features feel a bit buggy, and older versions are prone to crash. * Double screen support would be nice. * More AI and ML support. View full review »
Diego Jesus
Part-Time Consultant at a tech services company with 201-500 employees
* The UiPath could improve in the AI part so that we could build more powerful robots. * It will be helpful if we could have a diff for better version control. View full review »
reviewer1048344
User
* UiPath IDE error messages are not comprehensible. * Error messages can be detected by messages from the end user's understanding. View full review »
Satish Jain
User
* Linux environment is needed. * RHEL/Ubuntu support is needed * More academy and learning tutorials are needed on Udemy or edX. View full review »
Hélio De La Rosa
RPA Developer at a tech company with 51-200 employees
I believe that a better explanation of ReFramework and license costs would be something to rethink. View full review »
Carlos Suzano
User at a tech consulting company with 1-10 employees
I think they should give a review on the recognition of text in the PDF files. It can not read a whole file, and that delays the work it has too much. View full review »
reviewer1012242
User
* Price could be an issue for large projects, but that's where you'll get a high ROI too. * The collection of applications supported can grow, but we've seen it's happening in the last versions. View full review »
reviewer997830
User at a tech services company with 10,001+ employees
Some areas where this product can be fully implemented is finance, invoice generation, and the work which has repeated tasks. View full review »
reviewer1053186
User
LINQ and Lambda expressions should be included fully. View full review »
reviewer992592
IT Consultant at a tech services company with 10,001+ employees
Making variables easier to find, perhaps integrating a "recommended variable" section for functions, and to filter variables better. View full review »
Iurii Shubin, PMP
Project Manager (Business Automation) at a tech services company with 501-1,000 employees
* Provide a robot as a service model (subscription for the platform services) for partners to provide more chances to SMB to compete enterprises. * More cognitive services from Google, AWS, Microsoft, integrated into the platform provide wider capabilities for developers and service providers. View full review »
reviewer999159
User at a financial services firm with 10,001+ employees
* Adding a "goto" feature * Adding "run from this activity" * Logging events/warnings to log files in order to follow the execution * Simplify Orchestrator. View full review »
César Esquivel
Sub Process Manager with 1,001-5,000 employees
When the process is to be automatized, they sometimes don't have specific samples of using functions and commands from .NET, and then, we need some help from an IT specialist. View full review »
rpaaidev990480
RPA / AI Developer at a tech services company with 10,001+ employees
Some more features for the newly developed mobile version would have a great effect on the future of the product. View full review »
ReviewerCP30
retired at a non-profit with 501-1,000 employees
I would like UIPath to improve the OCR visuals. Also, I wonder if one day the automation tools will be able to make simple decisions by themselves. View full review »
reviewer1033407
User with 1,001-5,000 employees
OCR and image recognition are already working quite good. But there is still room to improve when it comes to the accuracy, then scraping of scanned PDFs, etc. View full review »
Deyvis Rojas
User
On any area, an additional feature that must be included is the AI, with the respective documentation and support. View full review »
reviewer997875
User
There are still a lot of things that could be improved, like the identification of elements on the screen, the error handling, etc. View full review »
reviewer1040559
User at a tech services company with 10,001+ employees
There is a lot of scope to integrate more AI-based features that will help improve the reading of unstructured data. View full review »
TUSHAR KAPRE
Senior Software Engineer at a tech services company with 10,001+ employees
* Citrix automation * Work management * Repository of authors for implementing any changes in the code * Improvement while navigating in Orchestrator * Include export job records option in a different format. View full review »
Renato Chagas
Network analyst with 11-50 employees
Data extraction via PDF needs to be reviewed, although working fine with OCR, it still leaves a craving for PDFs with image source. View full review »
alberto.carrilho
Power Electronics Engineer at a engineering company with 11-50 employees
Our developers experienced some sluggishness while developing a very large automation. This only happened during automation though; the actual automation was not slow at all while running. View full review »
RajatSharma
RPA Business Consultant at a tech consulting company with 1,001-5,000 employees
* More training opportunities can be incorporated on UiPath Academy for users * Real life project examples along with Project videos/Tutorials can give a better glance on tool's capability/functionality * OCR interactions video tutorials in real time projects can be saver * Improved Customer support Platform on UI Path Academy . E.g. Ticket Raised Details, Ticket Status Updates, Email Updates etc. View full review »
Sudarshan Amirineni
User
Pricing and addition of new cutting edge features which it misses from its competitors. If the pricing of the tool is reduced, it would be a big sell for the company. View full review »
DiegoJCMoreira
User at a consultancy with 201-500 employees
It is very expensive to acquire a UiPath license, and this cost makes it not so easy to profit from the automation. View full review »
reviewer990381
Business Analyst at a mining and metals company with 10,001+ employees
When using UiPath Studio sometimes I felt lost when trying to locate specific activities, so probably will be a good idea to improve the icons beside the activities, so I can remember easily. View full review »
reviewer1043076
Business Processes Consultant at a consultancy with 1,001-5,000 employees
They could really improve the advanced training. It is too shallow and makes quick jumps from concepts, and you cannot really learn how to work more advancedly with it. View full review »
Madhavi Sah
Software Engineer with 11-50 employees
We are not able to extract the data from the same type of PDF which is bulky in number, and scrapping is not so good. View full review »
Ovidiu Domsa
General Manager with 11-50 employees
* HR and finance in IT and telecom business * Improve the ability to change the user interface or application functionalities. View full review »
Ashish Saxena
Associate Consultant at a tech services company with 10,001+ employees
* It should add the feature of intelligent automation. * Also, to interpret human decisions using Amazon Alexa as well as machine learning. View full review »
Arman Khan
Associate Consultant
It could improve the service by resolving the bugs and providing the fixes as soon as possible. View full review »
Caio Serra De Mello
Part Time Consultant at a tech services company with 201-500 employees
* An easier way to use object-oriented languages * Better version control with different features * Git integration if possible. View full review »
Mohamad Adib Abd Rahman
Associate Data Management (Programmer) at a logistics company with 10,001+ employees
Handling if-else statements for schedules. It would be great if it had elements which could take care of running the job. View full review »
DineshKumar2
Senior Process Manager at a tech services company with 10,001+ employees
I'm from Chennai, and here I couldn't see any classroom training or academy which offers the classroom course. View full review »
SYED ABDHAHIR M
RPA Developer at a tech services company with 10,001+ employees
While running the code, if we want to pause it we can't, so it results in some exceptions for attended bots. View full review »
reviewer991953
Consultant at a financial services firm with 10,001+ employees
There are no cons I found in this tool. A free license would help everyone to learn about this tool. View full review »
reviewer1180599
User
I have identified two issues that have to be improved: * It was necessary to use native PDF rather than a scanned PDF document to improve accuracy. * Templates had to be created for different formats. View full review »
YAWANTWI-ADJEI
Data Visualization Specialist at a government with 1-10 employees
The emailing and integration with self-service BI systems are areas that need improvement. View full review »
Bikash Panigrahi
System Analyst at a tech services company with 10,001+ employees
Orchestrator should be free of cost. Now the demo orchestrator gives to access to deploy one or two bots. It should be more. There should be a more graphical log inside it.There should be more click level reporting inside orchestrator View full review »
Roberto Faro
User
Processing PDF images with the manual PDF feed does not work very well. View full review »
reviewer964605
RPA Practice Manager with 201-500 employees
* Linux support * Better cloud integration and stronger auditing for governance. But overall, this product is excellent. View full review »
Kathiravan Mani
User
It cannot withstand in a situation like overloaded processes execution not up to the mark. View full review »
Dedan Kanyuira
Head Consultant with 1-10 employees
Optical character recognition for hand written documents could be improved. View full review »
reviewer1013520
User with 10,001+ employees
Typically, the best improvement of Microsoft tools embedded (as for Excel), and SAP could be very useful (but in 2018.4 there is an improvement on SAP BAPI). View full review »
Fiona Price
Process Specialist at a renewables & environment company with 1,001-5,000 employees
Additional help with ROM and approach would be an improvement. View full review »
Pedro Girão
Robotics & Process Efficiency Manager with 1,001-5,000 employees
The operations need to be improved. View full review »
Henrique Mamede
I.T. Manager with 201-500 employees
Cognitive services. View full review »
Ravi Kumar Murugesan
Senior Technical Consultant at a tech services company with 1,001-5,000 employees
Better alignment of workflows for development is needed. View full review »
reviewer1027308
User
Cost wise and other DB support for Orchestrator. View full review »
Find out what your peers are saying about UiPath, Automation Anywhere, Blue Prism and others in Robotic Process Automation (RPA). Updated: November 2019.
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