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UKG pros and cons

Vendor: UKG
3.9 out of 5
Badge Ranked 1
737 followers
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UKG Pros review quotes

SG
Dec 8, 2021
It enables us to manage the system ourselves. We don't need an additional team to do a lot of maintenance and add the things that we want.
DA
Mar 9, 2023
The solution's UI is good. Also, it is very easy to use.
JV
Jun 28, 2020
The solution has improved our organization by helping us cut hours and lessen our labor force. It saved us probably over $100,000 in just the last couple of years.
Learn what your peers think about UKG. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,578 professionals have used our research since 2012.
RP
Aug 3, 2022
The fact that I can see the whole HR information in a single point is valuable. There is a unified view of everything, which is good. Previously, we had many different systems for each part of the information. Now, it is all centralized. It is very good.
SD
Jul 30, 2021
The employee self-service feature is most valuable. This is the restaurant industry, and they have a mobile app that allows employees to go in and manage their data. So, employees can manage direct deposit accounts, emergency contacts, and other things in the app. That's definitely the biggest benefit.
SF
Nov 18, 2021
I have found the most valuable feature to be business intelligence and Cognos reporting.
PN
Apr 4, 2023
UKG allows us to customize our home screen so that we can easily monitor important items on a daily basis.
DC
Apr 23, 2018
It is much easier to use and the customer service is better than our previous solution.
MG
Apr 10, 2023
I like UKG's integration.
 

UKG Cons review quotes

SG
Dec 8, 2021
Reporting is always a hurdle for any user just because it is so extensive. They provide a lot of out-of-the-box reports, but it is something that you always need to work on because you need more advanced writing of reports.
DA
Mar 9, 2023
One area where UKG could improve is in its ability to understand its own competency and then work hard to improve it.
JV
Jun 28, 2020
The solution could use better reporting with standard reports. We use the Cognos platform in BI for a lot of our reporting. However, they need to have more robust standard reporting available to their user base.
Learn what your peers think about UKG. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,578 professionals have used our research since 2012.
RP
Aug 3, 2022
The navigation on the screen could be better. Sometimes, I have to dig a little bit deep to find what I need. Everything is there. It just needs to be a little bit smoother.
SD
Jul 30, 2021
Certainly, the time and attendance and the payroll integration need a lot of work. They are disjointed pieces, and they don't work smoothly together. That's the main drawback.
SF
Nov 18, 2021
The solution could improve by simplifying it even more core reports, such as more sample reports, more generic reports that you can edit and improve on yourself.
PN
Apr 4, 2023
I would like the capability to use UKG as a single platform without the need to alternate between systems.
DC
Apr 23, 2018
I would like to see more functionality in the next release to be able to get hours and dollars per calendar month rather than just by payroll in the Business Intelligence reports.
MG
Apr 10, 2023
UKG could be a little more flexible in some areas.