Ultimate Software Ultipro Reviews

3.9 out of 5 stars
 (103)
2371c76d b05f 4237 be56 1c002add48ca avatar
Real User
VP Human Resources at Independent Bank
May 10 2017

What is most valuable?

The integrated business intelligence tool (IBM Cognos) is by far the absolute best reporting tool I have ever used in my 15 years of being in HR. The tasks that can be accomplished in Report Studio, plus the delivered reports that Ultimate... more»

How has it helped my organization?

The UltiPro application's configurability allowed us to create a more impactful and meaningful performance review process, allowing us to align competencies with the company's core values, as well as each individual position. The built-in... more»

What needs improvement?

The Time Management module currently lacks the same look and feel of the UltiPro application and the other modules that Ultimate provides its clients. While the functionality is there, and it gets the job done, it is the only area that I feel... more»
Anonymous avatar x80
Real User
Sr. Director - Payroll & HRIS at a mining and metals company with 1,001-5,000 employees
Mar 28 2017

What is most valuable?

The employee & manager self-service are very functional out of the box. The payroll gateway is very easy to work with & make corrections with.

How has it helped my organization?

We were able to move over to electronic pay statements & open enrollment, & drastically cut down on our paper & postage.

What needs improvement?

The tax corrections are a bit burdensome; you have to void & reissue payments. This is an area that Ultimate has stated that they are working to improve in the next few releases, but the current process is very time-consuming. One example... more»
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Anonymous avatar x80
Real User
User at a mining and metals company with 51-200 employees
Apr 05 2017

What do you think of Ultimate Software Ultipro?

Valuable Features Business Intelligence Platform Configuration System Administration (Role/User Administration) UTA • Improvements to My Organization Using Business Intelligence, we have been able to produce reports to track our Overtime Analysis and catch any invalid payroll entries that need to be corrected, among many other things. • Room for Improvement Platform Configuration: would like to be able to add pages, and be able to have more flexibility around the addition of custom fields BI: would like to be able to have Drill-Through functionality in Excel exports • Use of Solution I have used it for 3-4 months. • Deployment Issues We have encountered deployment issues, but nothing too major. We were able to work with Ultimate Support staff through our issues and...
C9cb9a16 62b0 4043 a58e c77638f44a69 avatar
Real User
Director at a healthcare company
Mar 31 2017

What is most valuable?

The ability to get data in and out of Ulti is seamless and easy. This feature has helped us to integrate with legacy systems as well with systems not supported by HRIS.

How has it helped my organization?

We have been able to get finance data into our lawson system without us having to us the Lawson HR/Payroll product. We have also been able to run our physician contracts through BI and Ulti Documents. It has been a great time saver that keeps... more»

What needs improvement?

Documents upload and the way it is used for life events, it is too many steps to process. The documents go one place and the life event approval is in another place. Same as other situations that require documents.
Anonymous avatar x80
Real User
User at a university with 501-1,000 employees
May 08 2017

What is most valuable?

* BI * Payroll * UTM

How has it helped my organization?

With UTM, we have saved so much labor hours by reducing the manual data entry into Excel and then to import into payroll batches. UTM use has reduced paycheck errors by almost 99.9%.

What needs improvement?

The UTM option to have the option to allow a supervisor to approve only the hours worked in their department when an employee has worked in multiple jobs. My suggestion to have the option in UTM to allow supervisors to approve only the shifts... more»
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Articles

User Assessments By Topic About Ultimate Software Ultipro

Customer Service: Customer service is excellent! Outstanding! Exceptional! The support channels that every client has access to are probably the most powerful assets that clients have when partnering with Ultimate. First, after activation, every client is assigned an Account Manager (AM). This person is intimately knowledgeable about your application and all cases get routed through this person. In addition to your AM, clients have consultants related to the other modules they may have, including Time Management, Talent Management, Business Intelligence, ACA tracking, payment services (taxes & garnishments) and also accounts payable. Clients also have a Customer Success Manager, who will work as your advocate from the support side of the business, as well as an Executive Relationship Manager, that will work as your advocate from the strategic side of the business. For the times that creating a case is just not timely enough, clients have access to the Rapid Response line. For those situations when you need a resolution quickly and need assistance with something, Rapid Response is available to you as well. The entire support group works as your partner, not as your vendor. You are a name to them, not a company ID, not a PSID or whatever the other HCMs classify you as. To Ultimate Software, I am Jack Klott, from Independent Bank. Technical Support: Technical support is excellent! Outstanding! Exceptional! Whenever I do have to call the Rapid Response line, I don't have to worry that the person on the other line may not know my version, or may not know my setup or may not know about the module that I am asking about. When I create a case, either with my AM or through Rapid Response, I am confident that the case will be reviewed and a solution will be presented in a timely manner.
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Ultimate Software Ultipro Projects By Members

Check out these projects from our community members.
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Set up 2017 Open Enrollment in UltiPro
Brought in late to set up 2017 Open Enrollment module in UltiPro.  Open Enrollment module built in under two weeks.... more»
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Completed large project to align job competencies with
Completed large project to align job competencies with organization's core values and all positions within the... more»

What is Ultimate Software Ultipro?

Ultimate Software’s UltiPro® cloud HR, payroll, and talent solution helps organizations improve the employee experience at all levels, beginning with personalized recruiting and onboarding that fosters long-term relationships and continuing with convenient, role-based access to pay, benefits, and development information. With UltiPro, HR can rapidly process payroll; leverage flexible time solutions; offer a modern approach to learning; facilitate productive performance, succession, and compensation management; and measure employee sentiment using advanced survey technology. Most importantly, UltiPro is supported by powerful business intelligence across all its solutions that helps organizations drive smarter, people-focused results.
Also known as
Ultipro
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