UKG Deployment

it_user631419 - PeerSpot reviewer
Works at a manufacturing company with 51-200 employees

We have not encountered any deployment issues.

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it_user633711 - PeerSpot reviewer
Works at a real estate/law firm with 501-1,000 employees

We encountered some minor deployment issues with tax balancing, but nothing that delayed the "go live".

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it_user631380 - PeerSpot reviewer
Works at a aerospace/defense firm with 1,001-5,000 employees

We have encountered a few deployment issues, but that's to be expected.

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Buyer's Guide
UKG
March 2024
Learn what your peers think about UKG. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,415 professionals have used our research since 2012.
it_user656796 - PeerSpot reviewer
VP Human Resources at Independent Bank

We have not encountered any deployment issues. In fact, we had possibly one of the most successful activations that I have ever been through putting an HR/payroll system in place. Our activation consultant went above and beyond to ensure our activation went as smooth as possible. She shared reports with us that assisted immensely with running dual payrolls and comparing one payroll to the other.

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it_user658005 - PeerSpot reviewer
HRIS Payroll Manager at a legal firm with 501-1,000 employees

Our activation went extremely well, especially considering we were on a very tight timeline.

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it_user631287 - PeerSpot reviewer
HR at a manufacturing company with 501-1,000 employees

We encountered deployment issues.

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it_user631455 - PeerSpot reviewer
Works at a manufacturing company with 1,001-5,000 employees

We have not encountered any deployment issues.

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it_user650355 - PeerSpot reviewer
Senior HR Systems Analyst at a healthcare company with 10,001+ employees

We have not encountered any deployment issues.

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it_user633645 - PeerSpot reviewer
Director at a healthcare company with 1,001-5,000 employees

The solution was deployed before I started at the company.

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it_user631389 - PeerSpot reviewer
Sr. Director - Payroll & HRIS at a mining and metals company with 1,001-5,000 employees

We encountered nothing out of the ordinary for an implementation.

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it_user631491 - PeerSpot reviewer
Specialist at a real estate/law firm with 51-200 employees

We have encountered deployment issues:

  • Eight-month delay of implementation
  • Items given back to us without any checks, balances and testing
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it_user632877 - PeerSpot reviewer
Works at a hospitality company with 10,001+ employees

We did not encounter any deployment issues.

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it_user632904 - PeerSpot reviewer
Manager at a comms service provider with 51-200 employees

We encountered a few deployment issues, but not many. Some modules or features that we have added have been a bit of an issue, like open enrollment.

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it_user632385 - PeerSpot reviewer
Director at a healthcare company with 201-500 employees

We did encounter deployment issues with the vendor setting up the core.

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it_user631401 - PeerSpot reviewer
Works at a mining and metals company with 51-200 employees

We have encountered deployment issues, but nothing too major. We were able to work with Ultimate Support staff through our issues and get our system implemented in a very timely manner.

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BG
Director - Human Resource Services at a financial services firm with 1,001-5,000 employees

Deployment was extremely successful. I really like the Ultimate model of in-house deployment staff. It eliminates all the finger pointing created by outsourcing implementation.

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AA
HRIS Benefits Manager at a consultancy with 501-1,000 employees

Benefits, deductions, and payroll set up issues have hampered the success of deployment. As a result, the software has a poor reputation within organization.

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it_user631572 - PeerSpot reviewer
HRIS Manager at a media company with 1,001-5,000 employees

We encountered deployment issues; opening balances... corrections not handled right but the leadership at Ultimate Software stepped in to ensure we got the support needed to make the corrections. It is important to have a strong and knowledgeable activation team.

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it_user633483 - PeerSpot reviewer
Works at a tech company with 51-200 employees

We have encountered deployment issues, but partly due to lack of experience with the implementation specialist.

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it_user631350 - PeerSpot reviewer
Works at a manufacturing company

We have encountered deployment issues, but I was not the one that implemented it.

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it_user632481 - PeerSpot reviewer
Manager, People Rewards & Operations at a financial services firm with 1,001-5,000 employees

I missed the initial install, but subsequent modules were installed without incident.

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it_user664074 - PeerSpot reviewer
Payroll Manager at a energy/utilities company with 501-1,000 employees

We have not encountered any deployment issues.

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it_user631386 - PeerSpot reviewer
CHRO at a energy/utilities company with 501-1,000 employees

See the comments related to room for improvement. We did encounter deployment issues... The lack of a person on site was a huge negative. A bit more hand-holding for the $80,000 implementation fee would have been of much more value to me.

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it_user758076 - PeerSpot reviewer
Senior Payroll Operations Manager at a comms service provider with 1,001-5,000 employees

As with any implementation, do your homework and be prepared. The implementation team will be ready to advance your solution to production promptly. Engage all appropriate internal teams well in advance of the start of implementation.

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it_user632910 - PeerSpot reviewer
Director at a legal firm with 501-1,000 employees

We did encounter deployment issues, but the UltiPeeps helped us.

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it_user633630 - PeerSpot reviewer
Director at a healthcare company

Not at all. We have moved from DOS to Windows as well as adding other companies on to the system as we have grown. We actually did a conversion from a mainframe system during 9-11 and we managed to get it all done remotely.

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it_user632979 - PeerSpot reviewer
Manager at a hospitality company with 10,001+ employees

We have encountered little deployment issues, here and there.

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it_user632937 - PeerSpot reviewer
Works at a logistics company with 10,001+ employees

We did not encounter any deployment issues; complex company and complex needs.

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it_user632469 - PeerSpot reviewer
Works at a financial services firm with 501-1,000 employees

We did encounter deployment issues. This was out first year using the printing services, and our W-2s were done incorrectly for three of our states. When the W-2Cs were redone, instead of sending to them to us printed out, they contacted us a day before payroll was to be run; stated 2851 copies to be printed by us and sorted and passed out ourselves; and never once offered to refund our money we paid for the services they proved they screwed up on.

The second year we have paid for the 1095Cs and we get errors every time for name discrepancies, but do not seem to get it with our W-2. Why is it not caught before the 1095Cs are filed? It is the only thing I'm unhappy about.

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it_user631563 - PeerSpot reviewer
Human Resources Director at a wellness & fitness company with 501-1,000 employees

We had a few bumps in the road, which is to be expected with any large-scale implementation. From the employee perspective, it was largely seamless.

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it_user632511 - PeerSpot reviewer
Director, Total Rewards and HRIS at a university with 51-200 employees

We did not encounter any major deployment issues, but we also utilized a consultant for the deployment.

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it_user633453 - PeerSpot reviewer
HR Operations Analyst at a real estate/law firm with 501-1,000 employees

Implementation was a long bumpy process. UltiPro is very customizable which is great once you are implemented, but it makes it difficult to implement out of the box because a lot of work goes into making decisions about how the system will be set up.

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it_user632919 - PeerSpot reviewer
Sr. HRIS Analyst at a media company with 501-1,000 employees

Implementation in 2009-2010 was a bit bumpy due to changes with the UltiPro project team.

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it_user632553 - PeerSpot reviewer
Works at a retailer with 5,001-10,000 employees

I wasn't employed at the time it was deployed.

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it_user632574 - PeerSpot reviewer
Human Capital Management - Proccess & Technology Manager at a financial services firm with 1,001-5,000 employees

Nothing too much out of the ordinary.

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it_user632490 - PeerSpot reviewer
HRIS Manager ► HR Systems | Analytics | Process Improvement at a healthcare company with 5,001-10,000 employees

N/A, deployed before I started.

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it_user632895 - PeerSpot reviewer
HRIS Coordinator at a real estate/law firm with 5,001-10,000 employees

No, our implementation team was excellent.

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it_user656580 - PeerSpot reviewer
Web Designer at a retailer with 1,001-5,000 employees

There are always issues when implementing a new solution, but nothing out of the ordinary.

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it_user633696 - PeerSpot reviewer
Works at a tech company with 51-200 employees

We have encountered a few deployment issues, but they have been solved.

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it_user632982 - PeerSpot reviewer
Works at a tech company with 51-200 employees

We encountered many deployment issues. Our implementation team had no idea about healthcare and its complexity; would have been nice to have a team that understood healthcare.

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it_user632940 - PeerSpot reviewer
Works at a financial services firm with 201-500 employees

We encountered deployment issues with security.

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it_user632916 - PeerSpot reviewer
HR at a tech vendor with 201-500 employees

We are still deploying it.

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it_user632607 - PeerSpot reviewer
Analyst at a tech company with 51-200 employees

We did not encounter any deployment issues.

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it_user631449 - PeerSpot reviewer
Analyst at a pharma/biotech company with 1,001-5,000 employees

I was not with the company when they deployed it.

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it_user631329 - PeerSpot reviewer
Sr Principal HRIS Representative at a manufacturing company with 1,001-5,000 employees

We have not encountered any deployment issues.

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it_user631335 - PeerSpot reviewer
Works at a manufacturing company with 1,001-5,000 employees

We have encountered deployment issues. At our Chicopee location, we had a bad implementation person.

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it_user632829 - PeerSpot reviewer
Managing Director, Employee Services at a transportation company

Yes at former employer - accommodating requirements by government contractor and Deltek.

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it_user632451 - PeerSpot reviewer
CFO at a healthcare company with 501-1,000 employees

UTM not set up correctly.

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it_user632976 - PeerSpot reviewer
Manager, HR Shared Services at a energy/utilities company with 1,001-5,000 employees

Not known yet, we are about to launch.

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it_user632967 - PeerSpot reviewer
Payroll Manager at a hospitality company with 1,001-5,000 employees

None that I am aware of. Our account manager was able to listen to our needs and determine how much work needed to go in so that we would prepare.

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it_user632955 - PeerSpot reviewer
Payroll/Pension Manager at a insurance company

I was not employed at that time.

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it_user631518 - PeerSpot reviewer
Benefits Manager at a manufacturing company with 1,001-5,000 employees
it_user631377 - PeerSpot reviewer
Sr IT Business Analyst at a energy/utilities company with 501-1,000 employees

We have not encountered any deployment issues.

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it_user631332 - PeerSpot reviewer
Manager Human Resources at a non-tech company with 501-1,000 employees

We have not encountered any deployment issues.

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it_user632301 - PeerSpot reviewer
HRIS Analyst at a construction company with 1,001-5,000 employees
it_user633504 - PeerSpot reviewer
Works at a engineering company

We did have deployment issues. We had employees that were not assigned to the correct states and we are still doing W-2 corrections.

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it_user633507 - PeerSpot reviewer
Works at a logistics company with 201-500 employees

I did not encounter any issues with deployment.

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it_user632532 - PeerSpot reviewer
Assistant Director, Compensation & Benefits at a recruiting/HR firm

I did not deploy it.

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it_user633657 - PeerSpot reviewer
Senior Director at a comms service provider with 1,001-5,000 employees
it_user632832 - PeerSpot reviewer
Executive Vice President and Head of Human Resources at a financial services firm

I was secondary in implementation.

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it_user632880 - PeerSpot reviewer
Payroll and Benefits Manager at a financial services firm with 501-1,000 employees

Was not with company during deployment.

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it_user632454 - PeerSpot reviewer
Senior Payroll Analyst at a non-tech company

Issues with direct deposit, but that was on our bank's side. Otherwise, smooth.

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it_user632442 - PeerSpot reviewer
Sr. Manager, HRIS Implementations (Practice Lead) at a financial services firm with 501-1,000 employees

Nothing of major note.

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it_user632439 - PeerSpot reviewer
Human Resources Manager at a healthcare company with 501-1,000 employees

Some implementations take longer than others.

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it_user631545 - PeerSpot reviewer
Director of Human Resources at BNBuilders at a construction company with 501-1,000 employees
it_user631461 - PeerSpot reviewer
Human Resource Assistant Manager at a non-tech company

We have not encountered any deployment issues. The team we had were awesome.

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it_user631311 - PeerSpot reviewer
Senior Payroll Specialist at a manufacturing company with 501-1,000 employees

We have encountered deployment issues; there were some tax entities that were not set up, even though they were in the activation kit. 

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it_user633843 - PeerSpot reviewer
Director at a tech company with 51-200 employees

We have encountered deployment issues. The setup was not with best practices and we lacked the macro knowledge to know what would have been optimal.

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it_user632565 - PeerSpot reviewer
Specialist at a retailer with 1,001-5,000 employees

We did not encounter any deployment issues.

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it_user631353 - PeerSpot reviewer
Works at a financial services firm with 501-1,000 employees

YES, we have encountered deployment issues. We are actually still having issues since activation five months ago. We have had to reconfigure many aspects of our configuration since our consultant didn't set us up correctly. Our carrier connections are also not complete.

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it_user633717 - PeerSpot reviewer
-- at a tech company with 51-200 employees

Our deployment had a lot of issues...but with my few months at the company, I am finding these are self inflicted. They didn't have an HRIS specialist and so every plant kinda picked and chose how they wanted the system to look. Making it a mess and full of junk. We are working on standardizing now and this will improve how the system performs for us.

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it_user633708 - PeerSpot reviewer
Payroll Administrator at a healthcare company with 1,001-5,000 employees

We have not yet encountered any deployment issues.

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it_user631467 - PeerSpot reviewer
Benefits, Compensation & HR Systems Supervisor at a consumer goods company with 1,001-5,000 employees

Yes, our implementation was very fast. There were times we didn't have all of the required information to set up our system correctly which then caused re-work. Security was difficult in that it was all from scratch - no real templates, starting points, best practices. So definitely a learning curve. Integrations are not yet complete so had a lot of issues getting those up and running (still). 

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it_user632448 - PeerSpot reviewer
Payroll & Benefits Administrator at a pharma/biotech company with 501-1,000 employees

Yes, 2016 benefit enrollments were loaded for 2017.  The fix took hours.

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it_user632286 - PeerSpot reviewer
Human Resources at a consumer goods company with 501-1,000 employees

Yes. We had many issues with carrier connection.

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it_user631464 - PeerSpot reviewer
HR Specialist at a manufacturing company with 501-1,000 employees

Yes, but I am not a part of the implementation team.

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it_user631299 - PeerSpot reviewer
Benefits Administrator at a engineering company with 501-1,000 employees

I did encounter deployment issues.

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it_user633477 - PeerSpot reviewer
Specialist at a tech company with 51-200 employees

We have not encountered any deployment issues.

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it_user632985 - PeerSpot reviewer
Works at a tech company with 51-200 employees

We did encounter some deployment issues.

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it_user632883 - PeerSpot reviewer
Works at a tech company with 51-200 employees

We did not encounter any critical deployment issues.

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it_user631443 - PeerSpot reviewer
Accountant at a tech company with 51-200 employees

We have encountered deployment issues.

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it_user632529 - PeerSpot reviewer
Sr Retirement Plans Specialist at a mining and metals company with 1,001-5,000 employees

We have not encountered any deployment issues.

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it_user633738 - PeerSpot reviewer
Works at a tech company with 51-200 employees

I wasn't involved with deployment.

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it_user633693 - PeerSpot reviewer
Works at a tech company with 51-200 employees

We have encountered deployment issues.

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it_user633603 - PeerSpot reviewer
Director at a tech company with 51-200 employees

I did not encounter any issues with deployment.

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it_user633597 - PeerSpot reviewer
Works at a tech company with 51-200 employees

We had issues with deployment. Opening balances were not loaded correctly.

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it_user633498 - PeerSpot reviewer
Works at a tech company with 51-200 employees

There were issues with deployment. It was poorly launched due to a lack of personnel on our part.

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it_user632973 - PeerSpot reviewer
Works at a tech company with 51-200 employees

As a longtime customer, we have suffered through the inadequacies of the Onboarding Classic module. There should be a way to expedite conversion at a customer's request.

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it_user632865 - PeerSpot reviewer
Works at a tech company with 51-200 employees

We did encounter deployment issues; PTO expressions were a problem.

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it_user631542 - PeerSpot reviewer
Works at a tech company with 51-200 employees

There were a few glitches but otherwise, deployment was pretty smooth.

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it_user631452 - PeerSpot reviewer
Works at a tech company with 51-200 employees

Implementation was incomplete.

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it_user631431 - PeerSpot reviewer
Works at a tech company with 51-200 employees

We have not encountered any deployment issues. We had delays in our implementation; our benefit feeds did not go live until a month and a half after the rest of the system launched.

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it_user631425 - PeerSpot reviewer
Works at a non-profit with 201-500 employees

We have encountered deployment issues; communication was very poor.

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it_user631383 - PeerSpot reviewer
HRIS Manager at a tech vendor with 1,001-5,000 employees

We have not encountered any deployment issues.

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it_user633456 - PeerSpot reviewer
Works at a tech company with 51-200 employees

We have encountered deployment issues; implementation was not a great experience.

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it_user633501 - PeerSpot reviewer
Works at a tech company with 51-200 employees

There was poor implementation support form Ultimate.

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Buyer's Guide
UKG
March 2024
Learn what your peers think about UKG. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,415 professionals have used our research since 2012.