Ultimate Software UltiPro Reviews

Filter by:Reset all filters
industry
Loading...
Filter Unavailable
Company Size
Loading...
Filter Unavailable
Job Level
Loading...
Filter Unavailable
rating
Loading...
Filter Unavailable
Real User
HRIS Manager at a media company with 1,001-5,000 employees
Aug 21 2017

What is most valuable?

The HR data and BI are the most valuable features.

How has it helped my organization?

We are becoming more paperless and efficient/effective with processing. The ability for us to develop several reports for… more»

What needs improvement?

We have challenges with some transactions like voids and reissues and part of it is due to us wanting to use the original… more»

What's my experience with pricing, setup cost, and licensing?

Be specific and get it in writing.

If you previously used a different solution, which one did you use and why did you switch?

We previously used a different solution. We switched because it could not meet our needs as a business and wasn't flexible… more»

What other advice do I have?

I am looking forward to better integrations and having it more streamlined.
Rachel Saunders
Real User
Senior Payroll Operations Manager at a comms service provider with 1,001-5,000 employees
Oct 30 2017

What is most valuable?

* The solution is extremely configurable. * The reporting functionality is fantastic. * It offers a full suite of integrated HRIS.

How has it helped my organization?

The most dramatic impact that I have seen, especially for smaller firms, is a direct, appropriate impact to improve segregation of duties, best… more»

What needs improvement?

Like most SaaS providers today, the improvement potential lies in the service offering rather than the product. Prompt, knowledgeable, SME service… more»

What's my experience with pricing, setup cost, and licensing?

Ultipro is not an altogether frugal solution. However, it does deliver. Additionally, it offers volume-driven flexibility in cost.

What other advice do I have?

Ultipro is the Cadillac SaaS solution, especially when a costly $1M solution is not appropriate.
Find out what your peers are saying about Ultimate Software, Workday, ADP and others in Benefits Administration. Updated: June 2019.
352,552 professionals have used our research since 2012.
Jeff Perala
Real User
HRIS Services Manager at a wholesaler/distributor with 5,001-10,000 employees
Oct 30 2017

What is most valuable?

Payroll processing is very solid. Ultimate handles all tax updates for Federal, State, and Local changes. Gross to net is… more»

How has it helped my organization?

All aspects of the employee lifecycle can be handled within the Ultipro system: Recruiting/onboarding, employment… more»

What needs improvement?

Benefit administration is probably the weakest part of the system. Open enrollment is not very flexible for different plan… more»

What's my experience with pricing, setup cost, and licensing?

Ultipro is SaaS and a PEPM fee schedule for the parts of the program that you want to use. Negotiation is the key to… more»

If you previously used a different solution, which one did you use and why did you switch?

Our old system was Total HR, which we owned. It was not scalable, and not very compliant because of the flexibility to do… more»

What other advice do I have?

Choose your consultants wisely. Pre-plan what you want your organization to look like for HR reporting, as well as… more»
Real User
Director at a healthcare company with 1,001-5,000 employees
Aug 23 2017

What do you think of Ultimate Software UltiPro?

What is most valuable?

BI Platform configuration

How has it helped my organization?

Gives us data to analyze Flexibility for our needs

What needs improvement?

LMS integration in Career Development needs to improve.

For how long have I used the solution?

I have used it for seven years.

What was my experience with deployment of the solution?

We have encountered deployment issues. The setup was not with best practices and we lacked the macro knowledge to know what would have been optimal.

What do I think about the stability of the solution?

We have encountered minimal stability issues.

What do I think about the scalability of the solution?

We have not encountered any scalability issues.

How is customer service and technical support?

Customer Service: The level…
Alexis Alleyne
Real User
HRIS Benefits Manager at a consultancy with 501-1,000 employees
Aug 23 2017

What is most valuable?

Core, Benefits, UTM, Business Intelligence and Payroll.

How has it helped my organization?

Saved thousand of trees and cut down the turnaround time to get things done. Also, we are leveraging technology to work… more»

What needs improvement?

Copying capability for Open Enrollment Sessions / Life Events, provide more expression writing courses for, resources… more»

What's my experience with pricing, setup cost, and licensing?

Don't get cheap when shopping for the best product for your company. You'll spend more later compensating and cleaning up… more»

If you previously used a different solution, which one did you use and why did you switch?

No.

What other advice do I have?

LOVE UltiPro!
Brett Garlick
Real User
Director - Human Resource Services at a financial services firm with 1,001-5,000 employees
Nov 20 2017

What is most valuable?

* Payroll * Employee self-service * Manager self-service * Intuitive * Ease of use

How has it helped my organization?

* Eliminate papers * Provides employees and managers direct access to their information and the ability to make changes. *… more»

What needs improvement?

Ultimate is growing fast and this has occasionally impacted response time with the customer support team.

What's my experience with pricing, setup cost, and licensing?

Negotiate for the best price you can. Make sure you include the number of BI (Cognos) licenses that you will need to… more»

If you previously used a different solution, which one did you use and why did you switch?

Yes. I switched because I needed a cloud-based system with richer functionality.

What other advice do I have?

This is by far the best solution for the price. A vendor that is solely focused on HR and payroll solutions is perfectly… more»
User
Web Designer at a retailer with 1,001-5,000 employees
Nov 20 2017

What do you think of Ultimate Software UltiPro?

What is most valuable?

Reporting  Payroll processing

How has it helped my organization?

We are able to report on all HR data with ease. Training is streamlined and data gathering is made easy.

What needs improvement?

Additional customer support reps are needed.

For how long have I used the solution?

11 years.

What was my experience with deployment of the solution?

There are always issues when implementing a new solution, but nothing out of the ordinary.

What do I think about the stability of the solution?

No issues.

What do I think about the scalability of the solution?

No issues.

How is customer service and technical support?

Customer Service: Customer service is okay. In some areas, they really excel, and in others, they have room for improvement. They…
Consultant
Business & Integration Architect Manager at a tech services company with 10,001+ employees
Mar 25 2019

What is most valuable?

Customer lead was nice!

How has it helped my organization?

* Fun, and easy to use on the cloud portion * There is a need to manage back-office applications in order to get everything done which is a more complex setting with security not flowing through. Also, complexity in compensation plans is not… more»

What needs improvement?

* Bring all components for HR and payroll to the cloud. * Fix timeout issues and slowdowns when all customers are running payroll on Mondays and Tuesdays.
See 3 More Ultimate Software UltiPro Reviews

Articles

User Assessments By Topic About Ultimate Software UltiPro

Find out what your peers are saying about Ultimate Software, Workday, ADP and others in Benefits Administration. Updated: June 2019.
352,552 professionals have used our research since 2012.

Ultimate Software UltiPro Questions

Ultimate Software UltiPro Projects By Members

What is Ultimate Software UltiPro?

Ultimate Software’s UltiPro cloud HR, payroll, and talent solution helps organizations improve the employee experience at all levels, beginning with personalized recruiting and onboarding that fosters long-term relationships and continuing with convenient, role-based access to pay, benefits, and development information. With UltiPro, HR can rapidly process payroll; leverage flexible time solutions; offer a modern approach to learning; facilitate productive performance, succession, and compensation management; and measure employee sentiment using advanced survey technology. Most importantly, UltiPro is supported by powerful business intelligence across all its solutions that helps organizations drive smarter, people-focused results.

Also known as
UltiPro
Ultimate Software UltiPro customers

Alyeska Resort, AmeriPride, Ruth’s Chris Steak House, Red Roof Inn

Sign Up with Email