Unitrends Overview

Unitrends is the #38 ranked solution in our list of best Backup and Recovery Software. It is most often compared to Veeam Backup & Replication: Unitrends vs Veeam Backup & Replication

What is Unitrends?
Unitrends increases uptime, productivity and confidence in a world in which IT professionals must do more with less. Unitrends leverages high-availability hardware and software engineering, cloud economics, enterprise power with consumer-grade design, and customer-obsessed support to natively provide all-in-one enterprise backup and continuity. The result is a “one throat to choke” set of offerings that allow our customers to focus on their business rather than backup.
Unitrends Buyer's Guide

Download the Unitrends Buyer's Guide including reviews and more. Updated: July 2021

Unitrends Customers
NHL Players Association, Salvation Army, Sligro Food Group, Mason General Hospital, Tec Group, Saldab IT, Baker Tilly, Clinton Savings Bank, Ennit Magna Bank, Manukau Institute of Technology
Unitrends Video

Pricing Advice

What users are saying about Unitrends pricing:
  • "Their licensing depended on the number of CPUs you had."
  • "With respect to cost, my advice is to get what you need."

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reviewer1352379
Systems Engineer specializing in Data Protection at a government with 201-500 employees
Real User
Top 5
Was the right choice at the time, but we moved on to a more cloud ready solution.

What is our primary use case?

We used Unitrends for Microsoft Hyper-V Cluster, VMWare ESXi Clusters, physical servers, virtual servers, SQL databases, and Exchange DAGs databases.

Pros and Cons

  • "It's not easy to scale it."
  • "It seems like Unitrends moved away from enterprise customer engagement and moved more towards the managed service provider market."

What other advice do I have?

If you go Unitrends, then buy everything from them. I don't even think you even have a choice anymore. After us and another big client, they told me they did away with the idea of selling their software. They only sell solutions that are their hardware and their software. You can't install it on your own equipment anymore. Also, beware of the forklift upgrades that are required at a certain point. On a scale from one to ten, I would give Unitrends a rating of seven.
MA
Presales Engineer at a wholesaler/distributor with 10,001+ employees
Reseller
Top 5Leaderboard
An all-in-one enterprise backup solution that supports any operating system, but it can be more scalable.

What is our primary use case?

I've been deploying it for most of my clients because it comes in an appliance model and supports any operating system, including legacy operating systems. Some customers prefer the appliance model rather than just getting the software and worrying about integrating it. It's been useful for our customers who rely on legacy systems and fail to find backup solutions that are compatible with their legacy systems. For example, in the industrial sector, we have people relying on a system that's running on Windows 2000 for 20 years. Nobody really supports these operating systems these days, and only… more »

Pros and Cons

  • "I like the fact that you can recover the VMs inside the appliance. For example, they're basically running this appliance on a Linux-based distribution, and they're spinning off KVM virtual machines inside."
  • "There's a lot that can be made better. For example, it could be more scalable."

What other advice do I have?

I wouldn't recommend this product to potential customers because it's an appliance-based model, and you'll be locked in with that vendor. You'll have to pay whatever that vendor demands for the hardware. It's always best to go with a software-based solution because it scales, and basically, it's flexible for you to use compared to the hardware-based model. I heard that they have software now, and you can deploy a software-based model and work with that. You don't need to tie yourself to their hardware. The other thing is the fact that the hardware becomes an area of support. For example, I…
Learn what your peers think about Unitrends. Get advice and tips from experienced pros sharing their opinions. Updated: July 2021.
521,690 professionals have used our research since 2012.
reviewer1471245
IT Director at School District of Bruce
Real User
Top 20
Easy to install and set up, nice web-based GUI, and the reporting is helpful

What is our primary use case?

Our primary use for the Unitrends Backup solution is to protect our physical and virtual servers at our small rural K-12 school. By installing the agent on each necessary server, we can back up both our physical servers (HP or Dell, etc) and also our Windows Server 2012R2, 2016, or 2019 versions. We use the website graphical user interface to continually configure, monitor, and verify our various backups as well as get daily email reports that show our current status of backup success and failures.

Pros and Cons

  • "I really like the reporting options you get for various email reports."
  • "I would like to see more storage options for the free version."

What other advice do I have?

I do like that they keep improving the website user interface. It is much more user-friendly than the one years ago and makes it easier for an administrator to make configuration changes.
JG
Systems Administrator at a tech services company with 11-50 employees
Real User
Top 20
Decent platform to go with; don't have any issues with it

What is our primary use case?

Our primary use case for Unitrends is backup.

Pros and Cons

  • "When I have had to use tech support, they've been very good."
  • "Probably the biggest issue I've had is actually paying for the unit, and part of that problem is that they use a third party for the billing."
Lahiru Wickramasinghe
Manager Technical Support at Ultrium Technologies
Reseller
Top 10
Great technical support and follow-up

What is our primary use case?

We use Unitrends Appliance across our infrastructure to backup both physical servers and virtual machines.

Pros and Cons

  • "They have great support."
  • "I would like to see the real-time replication process improved, and a zero RPO feature added."

What other advice do I have?

In summary, this is great software and we like a lot of features. I would rate this solution a ten out of ten.
Buyer's Guide
Download our free Unitrends Report and get advice and tips from experienced pros sharing their opinions.