Unitrends Reviews

Unitrends is the #38 ranked solution of our top Backup and Recovery Software tools. It's rated 3.8 out of 5 stars, and is most commonly compared to Veeam Backup & Replication - Unitrends vs Veeam Backup & Replication

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Greg G
Reseller
Engineer at a tech services company with 11-50 employees
Jul 01 2019

What is most valuable?

The feature I find most valuable is the hardware functionality because it's reliable and it's got predictive analytics and hardware failure. The predictive analytics are… more »

How has it helped my organization?

With Unitrends we can spin up devices into a VM in about five minutes' time. The disaster recovery time is very quick. Even while we are busy fixing hardware, we still… more »

What needs improvement?

If the interface could be less complex, it is would be great. It's not the easiest to get around and to work with. Someone with a technical background won't have a problem… more »

What's my experience with pricing, setup cost, and licensing?

Licensing costs appear high for hardware devices and software, when compared to other solutions. But in the long run, they're not, because you get free hardware… more »

Which solution did I use previously and why did I switch?

I've used many solutions throughout my career in technical support. We switched to Unitrends because it works and we have started selling Unitrends because it works. It's… more »

What other advice do I have?

My advice would be to follow the recommendation when you do the planning and installation. If you don't you're going to run into trouble. For what it's designed for, I… more »

Which other solutions did I evaluate?

Most of our customers use VM and Backup Exec, but because we are resellers of Unitrends, we also use it from time to time. For end-user backups, we use a product called… more »
Real User
Senior Infrastructure Analyst with 51-200 employees
Oct 28 2018

How has it helped my organization?

The whole appliance needs to be more resilient. It lost our database, and that is something that cannot happen. If the data was written and managed a little better, we would not lose our entire backup. A bit more thought needs to be put… more »

What needs improvement?

There are some questions as to how safely they are storing backup data. We had an issue about a year ago, but it actually ended up wiping our entire backup history, because one of the databases got corrupted, and we couldn't recover the… more »

What's my experience with pricing, setup cost, and licensing?

I have no advice about the pricing of the product.

What other advice do I have?

It hasn't improved our backup because of the signal comeback with their solutions. They purchased RDR, but we don't know whether, I believe there's new functionality now in the current version, but it's not quite there yet. But there's… more »

Which other solutions did I evaluate?

I inherited the product, so I did not comparison shop or evaluate other products.
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Lahiru Wickramasinghe
Reseller
Manager Technical Support at Ultrium Technologies
Sep 24 2020

What is most valuable?

The most valuable feature is the technical support and instant recovery.

How has it helped my organization?

Unitrends is efficient of running virtual machines and Physical servers inside it with a feature called instant recovery. With this, my business critical machines almost will never stop. Unitrends… more »

What needs improvement?

I would like to see the improve High availability features like switchover and switchback process. also unitrends boomerang compatibilities.

What's my experience with pricing, setup cost, and licensing?

we are satisfied with the pricing and licensing options.

What other advice do I have?

In summary, this is great software and we like a lot of features. I would rate this solution a ten out of ten.

Which other solutions did I evaluate?

Real User
User
Nov 25 2018

What do you think of Unitrends?

What is our primary use case?

We use it to back up our VMware environments. We do daily backups of virtual servers and databases.

How has it helped my organization?

It has reduced recovery time. From recovering VMs to just simple file-level recovery. It's all fast and easy.

What is most valuable?

The daily backup report is one of the most valuable features. There is a clear report sent and emailed to me every morning that shows if all backups were successful.

What needs improvement?

The only area that I would say needs some improvements is the initial setup. A little more assistance and help during implementation would be great.

For how long have I used the solution?

One to three years.

What is Unitrends?

Unitrends increases uptime, productivity and confidence in a world in which IT professionals must do more with less. Unitrends leverages high-availability hardware and software engineering, cloud economics, enterprise power with consumer-grade design, and customer-obsessed support to natively provide all-in-one enterprise backup and continuity. The result is a “one throat to choke” set of offerings that allow our customers to focus on their business rather than backup.
Unitrends customers
NHL Players Association, Salvation Army, Sligro Food Group, Mason General Hospital, Tec Group, Saldab IT, Baker Tilly, Clinton Savings Bank, Ennit Magna Bank, Manukau Institute of Technology
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