Unitrends Archived Reviews (More than two years old)

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Aaron Krytus
Real User
Network Manager / Senior Network Engineer at Warnock, Tanner & Associates
Apr 25 2018

What is most valuable?

- Cloud replication - Remote management of clients - Reporting - Iinstant recovery (allows a spin-up of your image as a VM on the appliance).

How has it helped my organization?

This product has given us the ability to remote manage, monitor and report multiple client sites . We have relied on this appliance several times to recover our clients… more»

What needs improvement?

Pushing the client to Windows 8 and Server 2012, no appliance update notifications, more stable pricing model, no support for dual VPN utilization (required for cloud… more»

What's my experience with pricing, setup cost, and licensing?

Pricing model constantly changes.

Which solution did I use previously and why did I switch?

We previously used 3X and they went out of business.

What other advice do I have?

This is a great product. Easy to setup, technical support is great, lots of documentation available. The reports are great to keep your backups working and recovery… more»

Which other solutions did I evaluate?

Before choosing Unitrends we also looked at Veeam, Symantec, Acronis, Backup Assist, etc.
Real User
Senior Systems Engineer at a university with 1,001-5,000 employees
Jan 11 2018

What is most valuable?

It is very easy to set up and get started. Almost too easy. We racked this device and had it up and running in less than 15 minutes. The racking of the appliance took the… more»

How has it helped my organization?

VM backup is much faster and more reliable, as I can test my backups with Data Copy Access jobs.

What needs improvement?

We have a huge VMware infrastructure with multiple hosts that use local storage. Backup jobs of VMs seem to target one host at a time, so if there are 10 VMs on that host… more»

What's my experience with pricing, setup cost, and licensing?

The cost of Unitrends definitely draws you in. The licensing is all included in the appliance, which is a great incentive.

Which solution did I use previously and why did I switch?

Yes, we utilized Backup Exec and a Dell DR4000 disk appliance. We were going to replace the DR4000 with a DR6300, but found that the cost of Unitrends was about the same… more»

What other advice do I have?

So far, so good. It could be a little more customizable, but hopefully reviews like this and feature request updates that I have submitted move that along.

Which other solutions did I evaluate?

Yes, we looked at Backup Exec and the DR6300, as well as the Dell EMC iDPA 5800. The price of the iDPA was steep and they would not let us demo a unit.
Find out what your peers are saying about Unitrends, Veeam Software, Acronis and others in Backup and Recovery Software. Updated: May 2020.
418,350 professionals have used our research since 2012.
Real User
IT Manager at a marketing services firm with 201-500 employees
Oct 24 2017

What do you think of Unitrends?

What is most valuable?

Backup to disk Ability to restore to virtual machines.

How has it helped my organization?

It cuts down on the amount of time spent verifying backups.

What needs improvement?

Renewal issues: It should have the ability to do year-by-year for multiple years.

For how long have I used the solution?

Three years.

What was my experience with deployment of the solution?

Any issues that come up are handled by tech support and our onboarder.

What do I think about the stability of the solution?

The stability is rock solid.

How are customer service and technical support?

Customer Service: Awesome support. Technical Support: Awesome support.

Which solution did I use previously and why did I switch?

Arcserve. We switched to a new solution due to…

What is Unitrends?

Unitrends increases uptime, productivity and confidence in a world in which IT professionals must do more with less. Unitrends leverages high-availability hardware and software engineering, cloud economics, enterprise power with consumer-grade design, and customer-obsessed support to natively provide all-in-one enterprise backup and continuity. The result is a “one throat to choke” set of offerings that allow our customers to focus on their business rather than backup.
Unitrends customers
NHL Players Association, Salvation Army, Sligro Food Group, Mason General Hospital, Tec Group, Saldab IT, Baker Tilly, Clinton Savings Bank, Ennit Magna Bank, Manukau Institute of Technology
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