OpenText Universal Discovery and Universal CMDB Initial Setup
The initial setup is very straightforward and simple. We can set it up within a week. There's an easy guide that Micro Focus provides. They make it very simple.
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Ivan Borek
ITSM Consultant at Softela
Setting up Universal CMDB for the first time is not as easy as some simple Microsoft installations where you just click a few times and it is ready. It is a bit more involved. You need to define a lot of things, especially for the Discovery part, like configuring access to different parts of your IT system. Because it is often used in complex IT environments, you can't expect it to work right away with just a few clicks. It takes some effort to set up, but it is doable if you put in the work. I am a consultant, and I assist customers by handling tasks such as installing, setting up, and configuring the solution. My goal is to make sure everything works seamlessly for my clients.
The setup is straightforward and becomes a little more complex when you add SSL to the mix.
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Buyer's Guide
Configuration Management Databases
April 2024
Find out what your peers are saying about OpenText, BMC, ServiceNow and others in Configuration Management Databases. Updated: April 2024.
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The initial setup is a little bit complex; we were expecting more straightforward documentation.
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Rakesh Kanojia
Senior Technical Pre-Sales Consultant / Project Manager (BSM) at a computer software company with 10,001+ employees
Installation is straightforward. It seamlessly integrates to other vendor solutions to pull the CI into Micro focus UCMDB.
EB
reviewer1498074
Network Operations at a government with 10,001+ employees
The initial setup is complex. We have been working with professional services.
We have two people who are integrators and administrators to deploy and maintain this solution.
View full review »Setup is straightforward, but it does require planning and design.
View full review »Years ago, it was very complex setup because there was close to no knowledge in this area. Even professional services were learning by doing. But today, setup is easier. Just this year, they announced that they have a containerized version of all these tools that we're using and you can configure it from the start. This should be easier moving forward.
View full review »Buyer's Guide
Configuration Management Databases
April 2024
Find out what your peers are saying about OpenText, BMC, ServiceNow and others in Configuration Management Databases. Updated: April 2024.
767,995 professionals have used our research since 2012.