We primarily use the solution for network and server discovery. It's agent-based discovery. Also, we have integration with OBM for CMS to RTSM CMS integration and with NNMI to UCMDB integration.

I use Universal Discovery and Universal CMDB for two main tasks: first, to discover what is happening in our IT system, like finding out what devices and software we have. Then, we use Universal CMDB to check if this matches what we should have, based on our plans and asset management. This helps us find and fix any differences, making sure our IT setup matches our intentions.

In our environment earlier all assets were managed through Excel (manually). We have now transformed from this to auto IT Assets Management. Now we have the insight of the Node their relation and dependencies map in a proper manner.

It is a great tool for auto asset discovery.

Central CMDB as a single source of information for processes like Asset & Service Management (incident, problem, change, release, etc.) in keeping total cost of ownership, SLA tracking, and impact analysis.

Business service mapping (application and IT infrastructure) from an event management perspective, giving visibility into the health and performance of the CI supporting a given business.

We are currently using it for discovery, to inform our event management system. 

We are not using it for configuration management at this point. We are only using it to inform our event management suite, so we know what asset had the issue.

UCMDB is one of best discovery softwares available in the market. 

• It can discover almost everything and creates relationship among discovered CIs, along with creating topology modeling. 
• You can set up a UCMDB server with multiple probes and it can be distributed across all regions to collect information locally, then be shipped to a central node. 
• It scales easily with future expansion. 
• It can discover various pieces from hardware, software, custom applications, and tie them together to create a map using ASM (Automated Service Modelling).
• It works with agentless and agent solutions. 
• It can be integrated easily with other Micro Focus tools, like NNMi, OMi, and OBR and third-party products like ServiceNow. 

Mainly, it is used as a central repository to store our CMS data from various sources. We use it to store data from collection points as well as upload them into tools, such as Service Manager.