Universal CMDB Reviews

Filter by:Reset all filters
industry
Loading...
Filter Unavailable
Company Size
Loading...
Filter Unavailable
Job Level
Loading...
Filter Unavailable
rating
Loading...
Filter Unavailable
Rakesh Kanojia
Consultant
Senior Technical Pre-Sales Consultant / Project Manager (BSM) at a tech services company with 51-200 employees
Mar 18 2019

What is most valuable?

Discovery is possible for Workstation connecting over public IP. Micro Focus UCMDB has an auto learning capability and groups all unidentified software, which the… more»

How has it helped my organization?

Any organization can take advantage of the Automated Service Modelling (ASM) feature to discovery the dynamic changing environment and keep the business service view… more»

What needs improvement?

Mobile/iPad Apps version of the UCMDB Browser would be a step ahead, which should have features, like viewing CI information, ownership, etc.

What's my experience with pricing, setup cost, and licensing?

Setting up the framework with integration can take from one week to one month and will depend on the requirements and the integration.

If you previously used a different solution, which one did you use and why did you switch?

Not applicable.

What other advice do I have?

Before implementing, you must finalize the output requirement, i.e., CI grouping/category, attribute, relationship types, etc. This will help in defining the information… more»

Which other solutions did I evaluate?

Not applicable.
Mukesh-Patel
Real User
Sr. Systems Management Engineer at a financial services firm with 1,001-5,000 employees
Dec 14 2017

What is most valuable?

The Automated Service Modeling (ASM) is the new feature in 10.33, which allows out-of-the-box automatic modeling that can be used for business service level mapping.

How has it helped my organization?

UCMDB data is helpful with correlating events, which helps to reduce the number of events to the end user. It also help with business-level mapping to provide high level visibility related to the… more»

What needs improvement?

Improve the GUI and documentation.

What's my experience with pricing, setup cost, and licensing?

It is competitive.

If you previously used a different solution, which one did you use and why did you switch?

No.

Which other solutions did I evaluate?

Yes, ServiceNow.
Find out what your peers are saying about BMC Atrium CMDB vs. Universal CMDB and other solutions. Updated: September 2019.
371,639 professionals have used our research since 2012.
Stuart Crann
Consultant
Service Management Consultant with 10,001+ employees
Dec 03 2017

What is most valuable?

The ability to use it as our single source of truth. It can feed in from multiple sources and upload into various Service Management toolsets, not just Micro Focus ones.

How has it helped my organization?

It has allowed us to centralise the feeds and sources. Previously, like many companies, we stored CMS data in various places and various systems, and they did not always match.

What needs improvement?

Some of the UI could always be improved, but that is personal taste. I am a big fan of removing thick clients and thick servers and making everything Web UI.

If you previously used a different solution, which one did you use and why did you switch?

Perhaps, we used various Service Management toolsets to store data.

Articles

User Assessments By Topic About Universal CMDB

Find out what your peers are saying about BMC Atrium CMDB vs. Universal CMDB and other solutions. Updated: September 2019.
371,639 professionals have used our research since 2012.

Universal CMDB Questions

What is Universal CMDB?

The Micro Focus Universal CMDB (UCMDB) automatically collects and manages accurate and current business service definitions, associated infrastructure relationships and detailed information on the assets, and is a central component in many of the key processes in your IT organization, such as change management, asset management, service management, and business service management.

Also known as
Micro Focus Universal CMDB, UCMDB, HPE Universal CMDB
Universal CMDB customers

China Merchants Bank, NNIT, Alfa-Bank, Sprint

Read Archived Reviews
Sign Up with Email