Untangle NG Firewall Reviews

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Simbarashe Mazorodze
Real User
ICT Infrastructure and Security Services Manager at NATIONAL SOCIAL SECURITY AUTHORITY - NSSA ZIMBABWE
Jul 21 2019

What is most valuable?

Web filtering is very reliable. I can say all the features are very useful. We haven't been using much ad blockers or phish blockers. We've bee using web filtering, application control, policy manager, IP filtering, and VPN. They have been very useful.

What needs improvement?

The hardware can be improved. Now, we're using hardware appliances. In terms of processing power, I think it can actually be improved further, because, in terms of the number of requests, especially if you are using web filtering, the number of requests that should be coming onto the appliance is… more»

If you previously used a different solution, which one did you use and why did you switch?

Previously, we had been using various other solutions from Cisco. I've seen that Untangle is quite easy to administer and quite straightforward in terms of how to configure the various features which are found there. The main reason was to try to get a simplified solution that is resilient and able… more»

What other advice do I have?

In terms of distribution, maybe it's because we're in Zimbabwe, it's a bit of a challenge. It's a hassle. It's not very visible here in Zimbabwe and Africa. It's something which we got over the internet. There is only one distributor, locally, but now, we are dealing directly with Untangle. This is… more»
Jeff Nduva Nduva
Real User
Technical Operations Manager at COSEKE
Jul 03 2019

What is most valuable?

The features I have found the most useful are the web filter, the captive portal, the SSL inspector, and the ad-blocker. They're awesome.

How has it helped my organization?

Right now the network is well maintained. Initially, we were blacklisted because of spamming, but that was by our ISP and that is now corrected.

What needs improvement?

There quite a number of modules I've not used. For the web filter, I think they can do better especially on the free model. They have a free and a licensed model. If you… more»

What's my experience with pricing, setup cost, and licensing?

We actually have 30 staff, that's why I have 50 licenses. The modules are licensed on a yearly basis, and it's not really expensive. But the only problem is they sell it… more»

If you previously used a different solution, which one did you use and why did you switch?

Previously, I didn't use a different solution.

What other advice do I have?

For the NG firewall, it works better for just filtering and managing the internet, but it will not work on other security areas. It will not act like a perimeter firewall… more»

Which other solutions did I evaluate?

Before choosing, I just did a bit of research on the internet to try to figure out how I can be able to use some of these products to sort out my issues and I bumped into… more»
Find out what your peers are saying about Untangle, pfSense, OPNsense and others in Firewalls. Updated: September 2019.
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Evert Le Roux
Real User
Business Owner at Anyshape
Aug 13 2018

What is most valuable?

It is the easiest product to use. Features include: * Phishing * Spam filtering * Web filtering * Application filtering * Web cache * SSL filtering.

How has it helped my organization?

None of my clients has had a ransom or breach using Untangle, whereas my Cyberoam and Sophos clients have been breached.

What needs improvement?

It would be much easier if there was a mobile app.

What's my experience with pricing, setup cost, and licensing?

It is the most cost-effective to use.

If you previously used a different solution, which one did you use and why did you switch?

My clients wanted to switch because they had been breached and/or their VPN did not work like it should.

What other advice do I have?

Don't listen to media people who promote products because they get kickbacks or are paid by companies to promote products. Most important criteria for selecting a vendor… more»

Which other solutions did I evaluate?

On our shortlist was Untangle, Fortinet, and Kerio Control. * WatchGuard is useless. * Cyberoam can't get their VPN to work, so it crashes all the time. * Salesforce is… more»
Reseller
Product Manager - Backup & Utilities at NovaStar Software & Consulting GmbH
Aug 29 2019

What is most valuable?

The interface is very good. We use the web sensor, the virus blocker, the spam blocker, bandwidth control, application control, and firewall options. We're quite happy with all of it.

What needs improvement?

The pricing is not as good as it was some time ago. They've since skipped offering a lot of individual features. In the future, Untangle should offer a web server feature. That's the only application… more»

What's my experience with pricing, setup cost, and licensing?

We pay $350 USD per year for the solution. There are no additional costs. As long as you're not using a physical appliance, that's all you need.

If you previously used a different solution, which one did you use and why did you switch?

We've used multiple solutions. We were previously using Sophos, but we switched because of its high price tag.

What other advice do I have?

It's very easy to use the product. In comparison, Sophos has a bigger learning curve. I would rate the solution ten out of ten.

Which other solutions did I evaluate?

Before choosing this solution we tried both Sophos and WatchGuard.
MangingDirectr67
Real User
Managing Director at a non-profit with 51-200 employees
Sep 19 2019

What is most valuable?

The Untangle firewall is a software firewall, so it runs on generic hardware. We found that was probably the best feature, and it's why we chose it when we started using it three years ago.

What needs improvement?

The web content filtering needs improvement.

What's my experience with pricing, setup cost, and licensing?

I can't remember the cost because I'm not in finance. I know my company's very cost-conscious, and therefore the cost must have been very reasonable. Otherwise, my organization would not have taken that product.

What other advice do I have?

We stopped using the solution in April 2019. The web content filtering feature of Untangle was not giving us what we wanted. The reason we moved away from Untangle is that it was not giving us the features we needed for our internal use. I would rate the solution seven out of ten. I would recommend… more»
Marck Campos
User
Owner with 11-50 employees
May 02 2018

What do you think of Untangle NG Firewall?

What is our primary use case?

My company, Kaizen Internetworking, has been deployed multiple types of firewalls, and we have found Untangle to suit SMB and some enterprise deployments.

How has it helped my organization?

It has improved and secured multiple clients. We have very good retention on maintaining our clients who run Untangle.

What is most valuable?

It is not attached to an appliance, meaning if you get a good PC/server, then you can already run a firewall.

What needs improvement?

The product needs to have a better support group for its online support, specifically for its help desk.  The management console for partners is a bit tricky (buggy).

For how long have I used the solution?

More than five years.

How was the initial setup?

It is very easy to deploy…
Jean MaxRIGAUD
Real User
NOC Manager at a tech services company with 1-10 employees
Jul 16 2018

What do you think of Untangle NG Firewall?

What is our primary use case?

Effective Web Filter Easy VPN setup Load balancing SD-WAN Antivirus, etc.

How has it helped my organization?

We have had incredibly good results with all of its features. Web Cache has saved us a lot of bandwidth and Web Filter can block all Windows 10 updates.

What is most valuable?

Web Filter for its effectiveness Web Cache for its bandwidth savings Easy VPN setup (including OpenVPN) takes just a few clicks. In general, this solution is easy to learn.

What needs improvement?

The ability to setup a DDNS for each WAN independently would be a very handy feature.

For how long have I used the solution?

Less than one year.

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Find out what your peers are saying about Untangle, pfSense, OPNsense and others in Firewalls. Updated: September 2019.
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Untangle NG Firewall Questions

What is Untangle NG Firewall?

Untangle NG Firewall takes the complexity out of network security—saving you time, money and frustration. Get everything you need in a single, modular platform that fits the evolving needs of your organization without the headaches of multiple point solutions.

Enjoy the flexibility to deploy Untangle’s award-winning NG Firewall software on third party hardware, as a virtual machine, or as a turnkey appliance.

Rest assured that the browser-based, responsive and intuitive interface will enable you to create policies quickly and easily. Then, drill down into database-driven reports—the most comprehensive and detailed in the industry—to get visibility into exactly what’s happening on your network.

Untangle NG Firewall customers
North American Stamping Group, Cerebral Palsy of North Jersey (CPNJ), Brown County Schools, IN, City of Bridgeton, MO, Lancaster County, SC, Vision Charter School, Clay County Sheriff’s Department, NC, Breakwater School, Boys & Girls Club of Manchester, NH, Admiral Farragut Academy, Flow Companies, No Ordinary Hotel, KECdesign,
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