Vblock Customer Service and Technical Support

Fred Armantrout
Senior System Specialist at Burns & McDonnell
In most instances, we've had good support with quick resolutions. One incident occurred during an upgrade to a SAN related item. We had a major problem that took longer to ultimately resolve, but once the problem escalated to higher-level support, they were finally able to resolve the problem. View full review »
Solut11991
Solutions Manager at a tech services company with 201-500 employees
Tech support is very good. They're always responsive. We have built a relationship over the years. View full review »
Fred Armantrout
Senior System Specialist at Burns & McDonnell
The technical support is good. Tt's only a single phone call for any problem. View full review »
Find out what your peers are saying about Dell EMC, FlexPod, Oracle and others in Converged Infrastructure. Updated: March 2020.
408,459 professionals have used our research since 2012.
Rajsudheer-Dangeti
Sr Private Cloud Engineer at a pharma/biotech company with 10,001+ employees
Technical support is critical for us. Once you contact support, there may be a follow-on of vendors that will pitch in and help. We can reach out for any technical issue and find assistance. View full review »
Find out what your peers are saying about Dell EMC, FlexPod, Oracle and others in Converged Infrastructure. Updated: March 2020.
408,459 professionals have used our research since 2012.