Vectra AI Stability

Tony Whelton - PeerSpot reviewer
Director IT at Wellington College

Vectra AI's stability has been 100%.

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Sajid Mukhtar - PeerSpot reviewer
Associate Director Security at a outsourcing company with 10,001+ employees

In terms of stability, I've been using it for the past month, and I haven't encountered any significant issues or downtime. Based on this one-month experience, I would rate its stability as a seven out of ten.

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FH
Head of IT Security, Acting CISO at a retailer with 10,001+ employees

Great! Currently, our Brain shows 190 days uptime (last reboot initiated by us). There have been no operational issues at all. I can't complain.

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Buyer's Guide
Vectra AI
March 2024
Learn what your peers think about Vectra AI. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,578 professionals have used our research since 2012.
TS
Senior Security Engineer at a manufacturing company with 10,001+ employees

I'm very happy with it. In the 18 months, I cannot recall any outage. We keep up on all the patching and maintenance, and there have been very few bugs. The SaaS product Recall has always been there when we use it. Our on-prem version has never broke. It seems very stable.

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MG
Network Engineer at a university with 1,001-5,000 employees

We have not had any problems with stability.

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DW
Operations Manager at a healthcare company with 51-200 employees

We have only a few months of history with it, but the solution has been rock solid. I don't think it has gone down yet.

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JV
Cyber Specialist, Forensics at Richemont

It has never crashed. It's always working. And they always resolve any issue before you can act. They'll alert you of an issue and then they'll report that it's fixed. They're very proactive.

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Przemyslaw Cichochki - PeerSpot reviewer
Security Consultant at a healthcare company with 10,001+ employees

So far, the stability of Vectra has been good compared to that of McAfee IDS. I really like the automatic updates because I am the security engineer and responsible for the tools. I have less work to do, which is really nice.

In the beginning, when we had less throughput, the stability was quite nice, but now, we are reaching 25 GB of throughput. The current device is only capable of 20 GB. I do see some slowness, but I believe that it will be solved by the new brain.

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MB
CIO at General Transmissions

There is no problem with stability. Sometimes, alerts can come later. For example, for Office 365, we got the alert one day late, but the problem was coming from the Microsoft side.

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RM
CSirt Manager at a construction company with 10,001+ employees

Vectra AI's stability is quite good.

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GW
Head of ICT Security & Governance at a construction company with 501-1,000 employees

It seems to be extremely stable. We've not had any issues in that respect.

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SR
Global Security Operations Manager at a manufacturing company with 5,001-10,000 employees

There are no concerns regarding the stability. It seems to be very reliable. I've had one sensor in two and a half years become corrupt and need to be rebuilt. That's it.

Day-to-day maintenance takes half an FTE to one FTE a day. There is no maintenance really required on the platform. All we need to do is monitor for when a health alarm occurs (a sensor is not working), then we raise the relevant request with the teams to investigate. Maintaining the health of the platform requires a feed into our operations team to be able to look at our monitor to determine when the health is degrading. Doing general health, like detection filters, triage filters, reviewing, looking for patterns and anomalies, and creating new filters, needs a daily dedicated FTE.

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LW
Head of Information Security at a insurance company with 1,001-5,000 employees

Interestingly enough, when we first got Vectra, we had a number of problems with it. The guys were all over the solution trying to fix it. It turned out to be a hardware issue. I think they ended up changing their supplier. They just ripped everything out and put a load of new equipment in. This was identified about three months after it being here. 

These things happen. There's not a lot you can do about it. However, they were really good and didn't make any excuses, apart from, "It can only be the hardware," which it was. Once they put the new hardware in, everything went really well.

Very few people are required for maintenance. We just generally run the alerts now. I have a guy spend probably less than an hour a day, maybe less than that, putting out fires and alerts. Then we investigate that, depending on its severity. The actual hardware maintenance is nothing. We'll just keep an eye on it or get an alert if an interface has gone down.

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NK
CyberOps at a manufacturing company with 10,001+ employees

This solution is stable.

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SW
Operational Security Manager at a financial services firm with 1,001-5,000 employees

The stability is absolutely flawless. The last time it was rebooted was almost two years ago. 

The only thing we have seen was some interruption in log feeding to the Recall instance, the SaaS solution. I had a quick call with a product manager in Europe and he was very keen to share information about this issue and willing to improve it.

So, within two years we have faced one stability incident. This incident lasted less than two hours and it was not on the monitoring solution but more on the data lake solution.

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AG
Sr. Specialist - Enterprise Security at a mining and metals company with 5,001-10,000 employees

In the beginning, there is a struggle to fine-tune it because it will generate noise for the reasons I mentioned. But once that learning phase is complete, it's quite reliable. We have been using the hardware for more than three years and there have been no failures or RMAs

Upgrades happen automatically. We have never gone into the appliance to do an upgrade, even though it's on-prem. It all happens automatically and seamlessly in the background. 

Initially, we had some problems with the Recall connection to the cloud, to establish the storage connectivity. But again, these kinds of things are at the beginning. After that, it is quite stable. We've not had any problems.

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RM
Cyber Security Analyst at a financial services firm with 1,001-5,000 employees

So far, the stability has been good. There are no issues. It's never been down. It has been updating automatically on a regular basis and there are no issues with that where it has stopped working.

One person will be responsible for the deployment, maintenance, and physical upkeep; a person from the service delivery team will keep the device up and running. The security analysts (my team) deal with the alerts and filtering.

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PV
Security at a financial services firm with 201-500 employees

We haven't had any issues. It's very stable, so no problem.

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FU
SOC Administrator at The National Commercial Bank

Vectra AI is a stable tool.

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PL
Security Analyst at a computer software company with 1,001-5,000 employees

From my point of view, Vectra AI's stability has been quite good. We have never had any issues.

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EW
Director, Information Security at a university with 5,001-10,000 employees

It is very stable and easy to maintain compared to the Linux open source solution that we previously used for a long time.

Maintaining the solution isn't even a full FTE, probably more like a quarter. We have to coordinate if we want to get more data into it, as there are some integrations that we do with our threat intelligence feed from our ISAC.

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Atakan Oztuna - PeerSpot reviewer
Technical Sales Engineer at Barikat Cyber Security WLL

I would rate the stability an eight out of ten.

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AT
Security Engineer at a legal firm with 1,001-5,000 employees

It's stable as it performs as we expected.

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AS
Network Engineer at a comms service provider with 501-1,000 employees

Vectra AI is a stable solution. It works. 

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MH
Head of Information Security at a retailer with 1,001-5,000 employees

We've had absolutely no issues with stability at all.

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PA
System Engineer at a computer software company with 1,001-5,000 employees

We didn't have any issues so far.

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CF
Cybersecurity Consultant at a tech services company with 201-500 employees

We've had issues with stability. Vectra said that they underestimated the power we needed on our brain as it's very slow. We have delays that can be up to 40 seconds. We also had a hard drive that died. In one year, we've experienced three major issues.

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ZM
Information Technology Security Engineer II at a mining and metals company with 10,001+ employees

We haven't had any issues other than one power supply failure, but there was a backup power supply and they sent the replacement quickly. Other than that, I haven't seen any issues with stability of the product.

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ML
Product Owner NDR at a tech vendor with 201-500 employees

Vectra AI is stable on the sensor side. It doesn't create a heavy maintenance burden on our team. There is a thin line between what we need to do and what our client needs to do. The client has an outsourcing partner doing things for them, and there aren't many issues with the detection platform. Recall sometimes goes down when we make too many queries, but it comes back up quickly. 

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JM
Manager, IT Security at a energy/utilities company with 201-500 employees

The stability is good. I don't think we've ever had an issue with it at all. I don't think I've ever seen it misbehave, crash, or anything like that.

It is continuously updated. Whenever they release a new patch or updates, they push it to the brain (the centralized management).

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MD
Security Operations Specialist at a tech services company with 1,001-5,000 employees

The stability is excellent.

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AG
Sr. Specialist - Enterprise Security at a mining and metals company with 5,001-10,000 employees

Stability-wise, we've not had any issues, although it has only been three or four months. We had some slight bugs in there, bugs that were related to the triaging and how we used the conditions. But stability-wise, we've had no problem. 

There were some software issues, bugs, but then nothing major. There were minor cosmetic and syntax-based issues while raising the conditions. Apart from that, no issues with the stability.

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HB
Analyste SOC at LGM Group

Regarding the stability of this solution, I would say that it is efficient. We've had only one issue in the past eight months with logs.

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PR
Head of Information Security at a financial services firm with 51-200 employees

Their stability is bulletproof. 

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BV
Project Manager at a university with 1,001-5,000 employees

It runs very smoothly. It is stable.

We haven't had any issues in regards to the stability or performance. The interface works very quickly. There is no latency on the traffic.

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DH
Security Center Coordinator at a comms service provider with 11-50 employees

We haven't had any major disruptions. We had one hardware error after delivery, but that was taken care of.

Not much maintenance is needed.

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LF
Chief Network Engineer Security at a government with 51-200 employees

Vectra AI is stable. 

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Drystan Govender - PeerSpot reviewer
Senior Sales Engineer | Product Lead: TOPIA at Cyber Retaliator Solutions

Vectra AI provides 100% stability because it sends you either a physical box or a VMware deployment, making it very simple and stable. Obviously, VMware will depend on your own environment.

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Buyer's Guide
Vectra AI
March 2024
Learn what your peers think about Vectra AI. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,578 professionals have used our research since 2012.